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20 records – page 1 of 1.

Toyota way to healthcare excellence : increase efficiency and improve quality with Lean

https://bccalibrary.andornot.com/en/permalink/catalog18354
Black, John R, Miller, David. Chicago, IL: Health Administration Press , 2008.
Audience
Professional
Call Number
WX150 B627t 2008
Availability
2 copies, 1 available
An open letter to healthcare leaders (CEOs); Eliminating waste will transform American health care; A brief history of Lean; The "Lean House" and model lines; Your Lean action plan; Building kaizen leaders; Flow in a healthcare environment; Kanban and the supply chain; Lean comes to Virginia Mason …
Author
Black, John R
Miller, David
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2008
Physical Description
xiii, 255 p. : ill. ; 23 cm.
Series
ACHE management series
Subjects
Health Facilities - organization & administration
Efficiency, Organizational
Organizational Innovation
Quality Assurance, Health Care - methods
United States
Abstract
An open letter to healthcare leaders (CEOs)
Eliminating waste will transform American health care
A brief history of Lean
The "Lean House" and model lines
Your Lean action plan
Building kaizen leaders
Flow in a healthcare environment
Kanban and the supply chain
Lean comes to Virginia Mason Medical Center
Virginia Mason Medical Center case studies
Lean comes to Park Nicollet Health Services
Park Nicollet Health Services case studies
ISBN
9781567932935
1567932932
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
WX150 B627t 2008

Copies

c.1 BC Cancer Agency VAN Library On Loan, due Tuesday, October 24, 2023
c.1 BC Cancer Agency ARHCC Library Available
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Creating a just culture : a nurse leader's guide

https://bccalibrary.andornot.com/en/permalink/catalog122409
Miller, Vivian B. Danvers, MA: HCPro , 2011.
Audience
Professional
Contents:
  1 read online  
Author
Miller, Vivian B.
Place of Publication
Danvers, MA
Publisher
HCPro
Publication Date
2011
Series
EBSCOhost eBook Nursing Collection
Subjects
Hospital Administration
Safety Management
Mandatory reporting
Organizational Culture
Nurses Instruction
Abstract
Contents:
ISBN
9781601467652
9781615691043
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Developing change management skills : a resource for health care professionals and managers

https://bccalibrary.andornot.com/en/permalink/catalog15509
Iles, Valerie, Cranfield, Steve. London, UK: NHS Service Delivery and Organization (SDO) R & D Programme , 2004.
Audience
Professional
  1 read online  
Alternate Title
Managing change in the NHS
Author
Iles, Valerie
Cranfield, Steve
Place of Publication
London, UK
Publisher
NHS Service Delivery and Organization (SDO) R & D Programme
Publication Date
2004
Subjects
Personnel Management
Leadership
Management Quality Circles
Health Services Administration
Organizational Innovation
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
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First, break all the rules : what the world's greatest managers do differently

https://bccalibrary.andornot.com/en/permalink/catalog119867
Gallup Press. New York, NY: Gallup Press , 2016. Rev. ed.
Audience
Professional
Call Number
WX159 G175 2016
Availability
1 copy, 1 available
Corporate Author
Gallup Press
Edition
Rev. ed.
Place of Publication
New York, NY
Publisher
Gallup Press
Publication Date
2016
Physical Description
350 p., : ill. ; 24 cm.
Subjects
Personnel Management - methods
Leadership
Organizational Innovation
Employee Performance Appraisal
Staff Development
Notes
This book is a revised edition of First, break all the rules / Curt Coffman and Marcus Buckingham. 1999.
ISBN
9781595621115
Language
English
Material Type
Book
Audience
Professional
Location
Abbotsford Library
Call Number
WX159 G175 2016

Copies

c.1 BC Cancer Agency ARHCC Library Available
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Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog19691
Kaner, Sam, Lind, Lenny. San Francisco, CA: John Wiley & Sons, Inc. | Jossey Bass , 2007. 2nd ed.
Audience
Professional
Call Number
HD30.23 K275 2007
Availability
2 copies, 2 available
Author
Kaner, Sam
Lind, Lenny
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Jossey Bass
Publication Date
2007
Physical Description
xx, 341 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9780787982669
0787982660
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
HD30.23 K275 2007

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VAN Library Available
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Role of healthcare work environments in shaping safety culture

https://bccalibrary.andornot.com/en/permalink/catalog18478
Lowe, Graham S. [Toronto, ON]: Longwoods Pub. , 2008.
Audience
Professional
  1 read online  
Alternate Title
Safety culture
Author
Lowe, Graham S
Place of Publication
[Toronto, ON]
Publisher
Longwoods Pub.
Publication Date
2008
Subjects
Medical Errors - prevention & control
Workplace
Health Personnel
Safety Management
Liability, Legal
Patient Care - standards
Canada
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Knowledge translation : introduction to models, strategies, and measures

https://bccalibrary.andornot.com/en/permalink/catalog21407
Sudsawad, Pimjai. Austin, TX: Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research , 2007.
Audience
Professional
  2 read online  
Author
Sudsawad, Pimjai
Place of Publication
Austin, TX
Publisher
Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research
Publication Date
2007
Subjects
Knowledge Management
Health Services Research
Delivery of Health Care
Public Health
Communication
Research
Organizational Case Studies
Translational Research - methods
Diffusion of Innovation
Social Marketing
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
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Quick guide to good clinical practice : how to meet international quality standard in clinical research

https://bccalibrary.andornot.com/en/permalink/catalog120841
Cingi, Cemal, Muluk, Nuray Bayar. Cham, Switzerland: Springer , 2016.
Audience
Professional
Table of Contents:; Chapter 1: Clinical Trials: Historical Aspects and Importance and New Drug Developments -- Chapter 2: The Definition of GCP -- Chapter 3: The Principles of GCP -- Chapter 4: The Drug Development Process and Evolution of Regulations -- Chapter 5: Planning Clinical Research -- Cha…
  1 read online  
Alternate Title
How to meet international quality standard in clinical research
Author
Cingi, Cemal
Muluk, Nuray Bayar
Place of Publication
Cham, Switzerland
Publisher
Springer
Publication Date
2016
Series
EBSCOhost eBook
Subjects
Clinical Trials as Topic
Biomedical Research
Ethics, Research
Data Accuracy
Total Quality Management - standards
Internationality
Practice Guideline
Abstract
Table of Contents:
Chapter 1: Clinical Trials: Historical Aspects and Importance and New Drug Developments -- Chapter 2: The Definition of GCP -- Chapter 3: The Principles of GCP -- Chapter 4: The Drug Development Process and Evolution of Regulations -- Chapter 5: Planning Clinical Research -- Chapter 6: Preparation of Ethics Committee (IRB) Proposal -- Chapter 7: Preparation of Informed Consent -- Chapter 8: Preparation of Findings Tables -- Chapter 9: Setting the Ideal Statistical Methods -- Chapter 10: The Duties of a Clinical Research Coordinator
-- Chapter 11: The Duties of Clinical Researchers -- Chapter 12: The Phases of Clinical Studies -- Chapter 13: Safety in Clinical Trials -- Chapter 14: Setting the Size -- Chapter 15: Setting the Ideal Method -- Chapter 16: Ethics of Clinical Research -- Chapter 17: Recruitment and Enrolment -- Chapter 18: Why We Need Clinical Consent and Other Documentation -- Chapter 19: Monitoring the Trial -- Chapter 20: Inspection -- Chapter 21: Ethics: Institutional Review Board/Independent Ethics Committee (IRB/IEC) -- Chapter 22: Responsibilities of the Investigator -- Chapter 23: Responsibilities of the Sponsor -- Chapter 24: Clinical Trial Protocols
ISBN
9783319443430
9783319443447
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Knowledge to action : a knowledge translation casebook

https://bccalibrary.andornot.com/en/permalink/catalog20030
Canadian Institutes of Health Research (CIHR). [Ottawa, ON]: Canadian Institutes of Health Research , 2008.
Audience
Patient or Public
Call Number
W84 C212k 2008
  2 read online  
Corporate Author
Canadian Institutes of Health Research (CIHR)
Place of Publication
[Ottawa, ON]
Publisher
Canadian Institutes of Health Research
Publication Date
2008
Physical Description
iv, 42, 42, iv p. : ill. ; 28 cm.
Subjects
Knowledge Management
Health Services Research
Delivery of Health Care
Public Health
Communication
Research
Organizational Case Studies
Translational Research - methods
Diffusion of Innovation
Social Marketing
Canada
ISBN
9780662064282
Language
English
French
Material Type
Report
Online
Audience
Patient or Public
Location
Internet
Call Number
W84 C212k 2008
Read Online
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Improving nurse retention & healthcare outcomes : innovating with the IMPACT mode

https://bccalibrary.andornot.com/en/permalink/catalog123645
Thomas, Judy, Renter, Mellisa. Indianapolis, IN: Sigma Theta Tau International Honor Society of Nursing , 2021.
Audience
Professional
Contents:; Traditional Nurse Retention Practices -- Program Creation -- IMPACT Program Overview -- Phase 1 : Where It all Starts -- Phase 2 : How It Works -- Portfolio Categories and Activities -- Phase 3 : Presenting, Recognizing, and Celebrating -- Program Leadership : The IMPACT Committee -- Get…
  1 read online  
Author
Thomas, Judy
Renter, Mellisa
Place of Publication
Indianapolis, IN
Publisher
Sigma Theta Tau International Honor Society of Nursing
Publication Date
2021
Series
EBSCOhost eBook Nursing Collection
Subjects
Nursing - organization & administration
Nurses - psychology
Personnel Management - methods
Quality of Health Care - standards
Abstract
Contents:
Traditional Nurse Retention Practices -- Program Creation -- IMPACT Program Overview -- Phase 1 : Where It all Starts -- Phase 2 : How It Works -- Portfolio Categories and Activities -- Phase 3 : Presenting, Recognizing, and Celebrating -- Program Leadership : The IMPACT Committee -- Getting Organizational Buy-In -- IMPACT Program and Project Outcomes -- Professional Journey : Clinical Nurse
ISBN
9781646480463
9781646480470
9781646480487
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Patient engagement : how patient-provider partnerships transform healthcare organizations

https://bccalibrary.andornot.com/en/permalink/catalog123295
Cham, Switzerland: Palgrave Macmillan , 2019.
Audience
Professional
Contents:; 1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Swe…
  1 read online  
Alternate Title
Patient engagement (Pomey)
Editor
Pomey, Marie-Pascale
Denis, Jean-Louis
Dumez, Vincent
Place of Publication
Cham, Switzerland
Publisher
Palgrave Macmillan
Publication Date
2019
Series
Proquest Ebook Central
Organizational behaviour in healthcare
Subjects
Patient Participation
Partnership Practice - organization & administration
Patient-Centered Care - organization & administration
Health Care Reform - organization & administration
Quality Improvement - organization & administration
Abstract
Contents:
1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Sweden. Policy, Practice and the Future of Person-Centred Care -- 5. Patient and Family Engagement in the United States. A Social Movement from Patient to Advocate to Partner -- 6. Connections. The Power of Learning Together to Improve Healthcare in the United Kingdom -- 7. Partnering with Patients for Change and Improvement. An Australian Perspective -- 8. The Engagement Conundrum of French Users -- 9. Expert by Experience. Valuing Patient Engagement in Healthcare -- 10. Discussion and Conclusion -- 11. Future Directions for Patient Knowledge. A Citizen-Patient Reflection
ISBN
9783030141004
9783030141011
ISSN
2662-1053
2662-1045
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Intelligent disobedience : doing right when you're told to do wrong

https://bccalibrary.andornot.com/en/permalink/catalog113857
Chaleff, Ira. Oakland, CA: Berrett-Koehler Publishers, Inc. , 2015.
Audience
Professional
  1 read online  
Author
Chaleff, Ira
Place of Publication
Oakland, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
xvi, 206 p.
Series
Proquest Ebook Central
Ebrary books
Subjects
Decision Making - ethics
Morals
Social Responsibility
Organizational Culture
ISBN
9781626564282
9781626564275
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Battling healthcare burnout : learning to love the job you have, while creating the job you love

https://bccalibrary.andornot.com/en/permalink/catalog123632
Mayer, Thom. Oakland, CA: Berrett-Koehler Publishers, Inc. , 2021.
Audience
Professional
When physicians and nurses suffer from burnout, patients suffer as well. This book pinpoints the how and why and shows what healthcare providers and their organizations can do.-- Provided by publishe
  1 read online  
Author
Mayer, Thom
Place of Publication
Oakland, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2021
Series
EBSCOhost eBook Nursing Collection
Subjects
Burnout, Professional
Health Personnel - psychology
Occupational Stress - prevention & control
Abstract
When physicians and nurses suffer from burnout, patients suffer as well. This book pinpoints the how and why and shows what healthcare providers and their organizations can do.-- Provided by publishe
ISBN
9781523089925
9781523089932
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Principles and practice of palliative care and supportive oncology

https://bccalibrary.andornot.com/en/permalink/catalog123636
Philadelphia, PA: Lippincott Williams & Wilkins , 2022. 5th ed.
Audience
Professional
Call Number
WB310 P957b 2022
Availability
4 copies, 4 available
Editor
Berger, Ann M
O'Neill, Joseph F.
Edition
5th ed.
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2022
Physical Description
xix, 1022 p. : ill. ; 26 cm.
Subjects
Neoplasms - therapy
Neoplasms - complications
Pain Management - methods
Palliative Care - methods
Quality of Life
ISBN
9781975143688
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
WB310 P957b 2022

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Best practices in creating and delivering LGBTQ cultural competency trainings for health and social service agencies

https://bccalibrary.andornot.com/en/permalink/catalog21708
Margolies, Liz, Joo, Rej, McDavid, Jenna. , [2014].
Audience
Professional
  1 read online  
Alternate Title
LGBTQ cultural competency trainings
Author
Margolies, Liz
Joo, Rej
McDavid, Jenna
Corporate Author
National LGBT Cancer Network
Publication Date
[2014]
Subjects
Cultural Competency - education
Delivery of health Care - standards
Sexual and Gender Minorities
Health Services for Transgender Persons
Gender Identity
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
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Patient safety and quality : an evidence-based handbook for nurses

https://bccalibrary.andornot.com/en/permalink/catalog16421
United States. Agency for Healthcare Research and Quality. Rockville, MD: Agency for Healthcare Research and Quality , 2008.
Audience
Professional
Call Number
WY100 P298h 2008
Availability
3 copies, 3 available
v.1: Patient safety and quality; Evidence-based practice; Patient-centered care; v.2: Working conditions : work environment; Critical opportunities for patient safety and quality; v.3: Tools for improvement
  1 read online  
Corporate Author
United States. Agency for Healthcare Research and Quality
Editor
Hughes, Ronda G
Place of Publication
Rockville, MD
Publisher
Agency for Healthcare Research and Quality
Publication Date
2008
Physical Description
3v.
Series
AHRQ publication no. 08-0043
Subjects
Patient Care - standards
Patient Care - nursing
Nursing
Safety Management - standards
Health Facilities - organization & administration
Quality Assurance, Health Care
Medical Errors - prevention & control
Patient-Centered Care
Quality of Health Care
Occupational Health
Patient Care Management
Evidence-Based Medicine
Abstract
v.1: Patient safety and quality
Evidence-based practice
Patient-centered care
v.2: Working conditions : work environment
Critical opportunities for patient safety and quality
v.3: Tools for improvement
ISBN
978587633539 (v.1)
978587633546 (v.2)
978587633553 (v.3)
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WY100 P298h 2008
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
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Toxic nursing : managing bullying, bad attitudes, and total turmoil

https://bccalibrary.andornot.com/en/permalink/catalog123647
Dellasega, Cheryl. Indianapolis, IN: Sigma Theta Tau International Honor Society of Nursing , 2021. 2nd ed.
Audience
Professional
  1 read online  
Author
Dellasega, Cheryl
Edition
2nd ed.
Place of Publication
Indianapolis, IN
Publisher
Sigma Theta Tau International Honor Society of Nursing
Publication Date
2021
Series
EBSCOhost eBook Nursing Collection
Subjects
Nursing - organization & administration
Personnel Management - methods
Bullying
Agonistic Behavior
Interprofessional Relations
Nurse's Role - psychology
ISBN
9781948057592
9781948057615
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Patient safety in Canada : an update

https://bccalibrary.andornot.com/en/permalink/catalog18479
Canadian Institute for Health Information. [Ottawa, ON]: Canadian Institute for Health Information , 2007.
Audience
Professional
  1 read online  
Corporate Author
Canadian Institute for Health Information
Place of Publication
[Ottawa, ON]
Publisher
Canadian Institute for Health Information
Publication Date
2007
Subjects
Health Personnel - standards
Safety Management
Patient Care - standards
Medical Errors - prevention & control
Liability, Legal
Canada
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Website Notes
PDF available to download from this site
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20 records – page 1 of 1.