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Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

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20 records – page 1 of 1.

Toyota kata : managing people for improvement, adaptiveness, and superior results

https://bccalibrary.andornot.com/en/permalink/catalog20744
Rother, Mike. New York, NY: McGraw-Hill , 2010.
Audience
Professional
Call Number
WX150 R685 2010
Availability
1 copy, 1 available
More Information
Author
Rother, Mike
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2010
Physical Description
xx, 306 p. : ill ; 24 cm.
Subjects
Total Quality Management
Personnel Management
Efficiency, Organizational
Organizational Innovation
Quality Improvement
United States
ISBN
9780071635233
0071635238
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 R685 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334
Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.
Audience
Professional
Call Number
WX150 M281 2016
Availability
1 copy, 0 available
More Information
Author
Mann, David
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2015
Physical Description
xxxi, 367 p. :ill. ; 25 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781482243239
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed.
Audience
Professional
Call Number
WX150 M281 2012
Availability
1 copy, 1 available
More Information
Author
Mann, David
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M281 2012

Copies

c.1 BC Cancer Agency VAN Library Available
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Lean hospitals : improving quality, patient safety, and employee engagement

https://bccalibrary.andornot.com/en/permalink/catalog124338
Graban, Mark. Boca Raton, FL: CRC Press , 2016. 3rd ed.
Audience
Professional
Call Number
WX150.1 G727l 2016
Availability
1 copy, 0 available
More Information
Author
Graban, Mark
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2016
Physical Description
xxiii, 330 p. : ill. ; 25 cm.
Subjects
Hospital Administration -- methods
Hospital Administration -- economics
Total Quality Management -- methods
Efficiency, Organizational
Patient Safety
Quality Improvement
ISBN
9781498743259
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150.1 G727l 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Revved! : an incredible way to rev up your workplace and achieve amazing results

https://bccalibrary.andornot.com/en/permalink/catalog16035
Paul, Harry, Reck, Ross. New York, NY: McGraw-Hill , 2006.
Audience
Professional
Call Number
WX159 P324 2006
Availability
1 copy, 1 available
More Information
Author
Paul, Harry
Reck, Ross
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2006
Physical Description
vii, 115 p. ; 22 cm.
Subjects
Employee Incentive Plans
Life Change Events
Emotions
Personnel Management - psychology
Motivation
ISBN
9780071465007
0071465006 (alk. paper)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 P324 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Breaking free : a prescription for personal and organizational change

https://bccalibrary.andornot.com/en/permalink/catalog981
Noer, David M. San Francisco, Ca.: Jossey-Bass Publishers , 1997.
Audience
Professional
Call Number
WX159 N769 1997
Availability
1 copy, 1 available
More Information
Author
Noer, David M
Place of Publication
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Publication Date
1997
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0787902675
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 N769 1997

Copies

c.1 BC Cancer Agency VAN Library Available
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Managing in a time of great change

https://bccalibrary.andornot.com/en/permalink/catalog1289
Drucker, Peter F. New York, NY: Truman Talley Books , 1995.
Audience
Professional
Call Number
WX159 D794 1995
Availability
1 copy, 1 available
More Information
Author
Drucker, Peter F
Place of Publication
New York, NY
Publisher
Truman Talley Books
Publication Date
1995
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0525940537 (hardcover)
0452278376 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WX159 D794 1995

Copies

c.1 BC Cancer Agency VIC Library Available
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Beyond reengineering : how the process-centered organization is changing our work and our lives

https://bccalibrary.andornot.com/en/permalink/catalog3425
Hammer, Michael. New York, NY: HarperCollins Publishers , 1996.
Audience
Professional
Call Number
WX159 H224 1996
Availability
2 copies, 2 available
More Information
Author
Hammer, Michael
Place of Publication
New York, NY
Publisher
HarperCollins Publishers
Publication Date
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0887307299
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WX159 H224 1996

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Reengineering management : the mandate for new leadership

https://bccalibrary.andornot.com/en/permalink/catalog4184
Champy, James. New York, NY: HarperBusiness , 1995.
Audience
Professional
Call Number
WX159 C453 1995
Availability
1 copy, 1 available
More Information
Author
Champy, James
Place of Publication
New York, NY
Publisher
HarperBusiness
Publication Date
1995
Subjects
Leadership
Organizational Innovation
Life Change Events
Personnel Management
ISBN
0887306985
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 C453 1995

Copies

c.1 BC Cancer Agency VIC Library Available
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First, break all the rules : what the world's greatest managers do differently

https://bccalibrary.andornot.com/en/permalink/catalog15472
Buckingham, Marcus, Coffman, Curt. New York, NY: Simon & Schuster , 1999.
Audience
Professional
Call Number
WX159 B923 1999
Availability
1 copy, 1 available
More Information
Author
Buckingham, Marcus
Coffman, Curt
Place of Publication
New York, NY
Publisher
Simon & Schuster
Publication Date
1999
Subjects
Personnel Management
Leadership
Organizational Innovation
Life Change Events
ISBN
0684852861
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B923 1999

Copies

c.1 BC Cancer Agency VAN Library Available
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Administrative Processes Design Team : final report May 16, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog15857
BC Cancer Agency. Administrative Processes Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
Table 1: Administrative process team : executive summary; Table 2: Payroll / recruitment; Table 3: Materials management / accounts payable; Table 4: Performance management / leave management; Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluation;…
More Information
Corporate Author
BC Cancer Agency. Administrative Processes Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Financial Management
Management Information Systems
Quality Assurance, Health Care
Cancer Care Facilities - organization & administration
Abstract
Table 1: Administrative process team : executive summary
Table 2: Payroll / recruitment
Table 3: Materials management / accounts payable
Table 4: Performance management / leave management
Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluation
Table 6: Budgeting, economic modelling, MIS / EIS, case cost costing
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
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Administrative Processes Design Team : team report submitted to Steering Committee May 16, 1996

https://bccalibrary.andornot.com/en/permalink/catalog8863
BC Cancer Agency. Administrative Processes Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
Call Number
WX159 B865a 1996
More Information
Corporate Author
BC Cancer Agency. Administrative Processes Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Language
English
Material Type
Book
Audience
Professional
Call Number
WX159 B865a 1996
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Organizational Relationships Task Force : team report submitted to Steering Committee May 17, 1996

https://bccalibrary.andornot.com/en/permalink/catalog570
BC Cancer Agency. Organizational Relationships Task Force, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
Call Number
WX159 B865o 1996
Availability
1 copy, 1 available
More Information
Corporate Author
BC Cancer Agency. Organizational Relationships Task Force
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
Employee Incentive Plans
Life Change Events
Personnel Management
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
Call Number
WX159 B865o 1996

Copies

c.1 BC Cancer Agency VAN Library Archives Available
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Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
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Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog19691
Kaner, Sam, Lind, Lenny. San Francisco, CA: John Wiley & Sons, Inc. | Jossey Bass , 2007. 2nd ed.
Audience
Professional
Call Number
HD30.23 K275 2007
Availability
2 copies, 2 available
More Information
Author
Kaner, Sam
Lind, Lenny
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Jossey Bass
Publication Date
2007
Physical Description
xx, 341 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9780787982669
0787982660
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
HD30.23 K275 2007

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VAN Library Available
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Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog124372
Kaner, Sam, Lind, Lenny. San Francisco, CA: Jossey-Bass: A Wiley Company , 2014. 3rd ed.
Audience
Professional
Call Number
HD30.23 K275 2014
Availability
1 copy, 1 available
More Information
Author
Kaner, Sam
Lind, Lenny
Edition
3rd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2014
Physical Description
xxix, 401 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9781118404959
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HD30.23 K275 2014

Copies

c.1 BC Cancer Agency VIC Library Available
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IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
More Information
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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BC Cancer Agency Change Management and Human Resources : report May 17, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog15858
BC Cancer Agency. Change Management Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
More Information
Corporate Author
BC Cancer Agency. Change Management Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
Personnel Management
Health Manpower
Life Change Events
Employee Incentive Plans
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Cancer Care Facilities - organization & administration
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
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Patient Care Design Team : final report May 13, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog14885
BC Cancer Agency. Patient Care Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
More Information
Corporate Author
BC Cancer Agency. Patient Care Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Cancer Care Facilities - organization & administration
Patient Care - organization & administration
Life Change Events
Employee Incentive Plans
Financial Management
Management Information Systems
Hospital Information Systems
Process Assessment (Health Care)
Quality Assurance, Health Care
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
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20 records – page 1 of 1.