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20 records – page 1 of 1.

PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking with patients

https://bccalibrary.andornot.com/en/permalink/catalog7653
Cassell, Eric J. Cambridge, Ma.: MIT Press , 1985.
Audience
Professional
Call Number
HV47 C165 1985
Availability
2 copies, 2 available
More Information
Author
Cassell, Eric J
Place of Publication
Cambridge, Ma.
Publisher
MIT Press
Publication Date
1985
Subjects
Communication
Physician-Patient Relations
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HV47 C165 1985

Copies

c.1 v.1 BC Cancer Agency VIC Library Available
c.1 v.2 BC Cancer Agency VIC Library Available
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White fragility : why it's so hard for White people to talk about racism

https://bccalibrary.andornot.com/en/permalink/catalog124367
DiAngelo, Robin. Boston, MA: Beacon Press , 2018.
Audience
Professional
Call Number
HT1503 D538 2018
Availability
2 copies, 2 available
"In this groundbreaking and timely book, antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility. Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by beh…
More Information
Author
DiAngelo, Robin
Place of Publication
Boston, MA
Publisher
Beacon Press
Publication Date
2018
Physical Description
xvii, 169 p. ; 23 cm.
Subjects
White
Race Relations
Defense Mechanisms
Behavior
Interpersonal Communication
Abstract
"In this groundbreaking and timely book, antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility. Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by behaviors including argumentation and silence. These behaviors, in turn, function to reinstate white racial equilibrium and prevent any meaningful cross-racial dialogue. In this in-depth exploration, DiAngelo explores how white fragility develops, how it protects racial inequality, and what we can do to engage more constructively" -- Back cover.
ISBN
9780807047415
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HT1503 D538 2018

Copies

c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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How minds change : the surprising science of belief, opinion, and persuasion

https://bccalibrary.andornot.com/en/permalink/catalog124565
McRaney, David. New York, NY: Portfolio Penguin , 2022.
Audience
Professional
Call Number
BF637 M478h 2021
Availability
1 copy, 1 available
More Information
Author
McRaney, David
Place of Publication
New York, NY
Publisher
Portfolio Penguin
Publication Date
2022
Physical Description
xx, 330 p. ; ill. ; 24 cm.
Subjects
Attitude
Persuasive Communication
Judgment
Behavior Control
Propaganda
Suggestion
ISBN
9780593190296
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
BF637 M478h 2021

Copies

c.1 BC Cancer Agency VIC Library Available
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Speaking of race: why everybody needs to talk about racism and how to do it

https://bccalibrary.andornot.com/en/permalink/catalog125293
Headlee, Celeste. New York, NY: Harper Wave , 2021.
Audience
Professional
Call Number
HT1503 H433 2021
Availability
2 copies, 2 available
More Information
Author
Headlee, Celeste
Place of Publication
New York, NY
Publisher
Harper Wave
Publication Date
2021
Physical Description
257 p. ; 24 cm.
Subjects
Race Relations
Racism
Prejudice
Communication
ISBN
9780063098152
Language
English
Material Type
Book
Status
Processing
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
HT1503 H433 2021

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency KEL Library Available
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Resilient physician : effective emotional management for doctors and their medical organizations

https://bccalibrary.andornot.com/en/permalink/catalog114618
Sotile, Wayne M., Sotile, Mary O. Chicago, IL: American Medical Association , 2002.
Audience
Professional
Call Number
W 62 S717 2002
Availability
1 copy, 1 available
More Information
Author
Sotile, Wayne M.
Sotile, Mary O.
Place of Publication
Chicago, IL
Publisher
American Medical Association
Publication Date
2002
Physical Description
xx, 331 p. ; 23 cm.
Subjects
Physicians - psychology
Interpersonal Relations
Stress, Psychological - prevention & control
Resilience, Psychological
Burnout, Professional
Emotional Intelligence
ISBN
9781579472436
1579472435
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W 62 S717 2002

Copies

c.1 BC Cancer Agency VIC Library Available
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Truth telling : seven conversations about Indigenous life in Canada

https://bccalibrary.andornot.com/en/permalink/catalog124957
Good, Michelle. Toronto, ON: HarperCollins Publishers Ltd , 2023.
Audience
Professional
Call Number
E78.C2 G66t 2023
Availability
3 copies, 2 available
More Information
Author
Good, Michelle
Place of Publication
Toronto, ON
Publisher
HarperCollins Publishers Ltd
Publication Date
2023
Physical Description
215 p. : ill. ; 20 cm
Subjects
Indigenous Canadians
Indigenous Canadians - history
Indigenous Canadians - legislation & jurisprudence
Reconciliation
Race Relations
Culture
ISBN
9781443467810
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Victoria Library
Call Number
E78.C2 G66t 2023

Copies

c.1 BC Cancer Agency KEL Library On Loan, due Wednesday, May 8, 2024
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334
Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.
Audience
Professional
Call Number
WX150 M281 2016
Availability
1 copy, 0 available
More Information
Author
Mann, David
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2015
Physical Description
xxxi, 367 p. :ill. ; 25 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781482243239
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Promoting seniors mental health in cancer care : a guide for front-line care providers

https://bccalibrary.andornot.com/en/permalink/catalog16543
[Vancouver, BC?]: British Columbia Psychogeriatric Association , 2008.
Audience
Professional
Call Number
QZ200 P95m 2008
Availability
4 copies, 4 available
More Information
  1 read online  
Editor
MacCourt, Penny
Place of Publication
[Vancouver, BC?]
Publisher
British Columbia Psychogeriatric Association
Publication Date
2008
Physical Description
125 p. : ill. ; 28 cm.
Subjects
Mental Health
Neoplasms - psychology
Caregivers
Mental Disorders
Oncology Nursing
Social Support
Behavioral Symptoms
Communication
Geriatrics
Emotions
Aged
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Surrey Library
Victoria Library
Internet
Call Number
QZ200 P95m 2008
Read Online
http://ccsmh.ca/wp-content/uploads/2016/03/CancerManual.pdf

Copies

c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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How to break bad news : a guide for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog2619
Buckman, Robert, Kason, Yvonne. [Toronto, ON]: University of Toronto Press | Johns Hopkins University Press , 1992.
Audience
Professional
Call Number
W62 B925h 1992
Availability
2 copies, 2 available
More Information
Author
Buckman, Robert
Kason, Yvonne
Place of Publication
[Toronto, ON]
Publisher
University of Toronto Press
Johns Hopkins University Press
Publication Date
1992
Subjects
Physician-Patient Relations
Communication
Interview - methods
ISBN
0802067905
0801844916 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Cancer Info Ctr
Call Number
W62 B925h 1992

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Library Available
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Easy does it! : plain language and clear verbal communication : training manual

https://bccalibrary.andornot.com/en/permalink/catalog4007
Canadian Public Health Association's (CPHA) National Literacy and Health Program. Ottawa, Ont.: Canadian Public Health Association , 1998.
Audience
Professional
Call Number
W62 E13 1998
Availability
1 copy, 1 available
More Information
Author
Canadian Public Health Association's (CPHA) National Literacy and Health Program
Place of Publication
Ottawa, Ont.
Publisher
Canadian Public Health Association
Publication Date
1998
Subjects
Patient Education
Physician-Patient Relations
Communication
ISBN
1894324005
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W62 E13 1998

Copies

c.1 BC Cancer Agency VIC Library Available
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Patient navigation in cancer care : final report

https://bccalibrary.andornot.com/en/permalink/catalog14395
Doll, Richard, Stephen, Joanne, Barroetavena, Maria Cristina, Linden, Wolfgang, Poole, Gary, Fyles, Gillian. [Vancouver, BC?]: BC Cancer Agency , 2005.
Audience
Professional
Patient or Public
Call Number
QZ266 P298 2005
Availability
6 copies, 6 available
More Information
Author
Doll, Richard
Stephen, Joanne
Barroetavena, Maria Cristina
Linden, Wolfgang
Poole, Gary
Fyles, Gillian
Corporate Author
BC Cancer Agency. Sociobehavioural Research Centre
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2005
Subjects
Neoplasms - psychology
Continuity of Patient Care
Delivery of Health Care
Interpersonal Relations
Social Support
Community Networks
Patient Education
Health Services Accessibility
ISBN
1896624170
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Surrey Library
Victoria Library
Kelowna Library
Abbotsford Library
Call Number
QZ266 P298 2005

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Mastering communication with seriously ill patients : balancing honesty with empathy and hope

https://bccalibrary.andornot.com/en/permalink/catalog18373
Back, Anthony, Arnold, Robert, Tulsky, James. New York, NY: Cambridge University Press , 2009.
Audience
Professional
Call Number
W62 M423b 2009
Availability
5 copies, 4 available
Taking your skills to the next level; Getting a good start; Talking about serious news; Discussing evidence for making treatment decisions; Discussing prognosis; Between the big events; Conducting a family conference; Dealing with conflicts; Transitions to end-of-life care; Talking about dying; Cul…
More Information
  1 read online  
Author
Back, Anthony
Arnold, Robert
Tulsky, James
Place of Publication
New York, NY
Publisher
Cambridge University Press
Publication Date
2009
Physical Description
x, 158 p. ; 23 cm.
Series
R2 Library
Subjects
Physician-Patient Relations
Counseling - methods
Communication
Professional-Family Relations
Attitude to Death
Abstract
Taking your skills to the next level
Getting a good start
Talking about serious news
Discussing evidence for making treatment decisions
Discussing prognosis
Between the big events
Conducting a family conference
Dealing with conflicts
Transitions to end-of-life care
Talking about dying
Cultivating your skills
ISBN
9780521706186
0521706181
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Internet
Call Number
W62 M423b 2009
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.R2Library.com/marc_frame.aspx?ResourceID=1616

Copies

c.1 BC Cancer Agency ARHCC Library On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Cancer, culture, and communication

https://bccalibrary.andornot.com/en/permalink/catalog14320
New York, NY: Kluwer Academic/Plenum Publishers , c2004.
Audience
Professional
Call Number
QZ200 C217m 2004
Availability
3 copies, 3 available
More Information
Editor
Moore, Rhonda
Spiegel, David
Place of Publication
New York, NY
Publisher
Kluwer Academic/Plenum Publishers
Publication Date
c2004
Physical Description
xxii, 317 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Physician-Patient Relations
Cross Cultural Comparison
Communication
ISBN
0306478854
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
QZ200 C217m 2004

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Patient counseling tools

https://bccalibrary.andornot.com/en/permalink/catalog16422
Bristol-Myers Squibb. Princeton, NJ: Bristol-Myers Squibb Company , 2006.
Audience
Professional
Call Number
QZ200 P298 2006
Availability
1 copy, 1 available
More Information
Author
Bristol-Myers Squibb
Place of Publication
Princeton, NJ
Publisher
Bristol-Myers Squibb Company
Publication Date
2006
Subjects
Neoplasms - psychology
Neoplasms - therapy
Adaptation, Psychological
Patient Education as Topic
Neoplasm Staging
Drawings
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
QZ200 P298 2006

Copies

c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.