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Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

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20 records – page 1 of 1.

Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215
BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.
Audience
Professional
More Information
  1 read online  
Corporate Author
BC Cancer Agency
British Columbia Ministry of Health
First Nations Health Authority
BC Patient Safety & Quality Council
Place of Publication
[Vancouver, BC?]
Publisher
BC Patient Safety & Quality Council
Publication Date
2019
Subjects
Patient Navigation
Patient Satisfaction
Neoplasms
Neoplasms - psychology
Health Personnel
Delivery of Health Care, Integrated
Quality of Health Care
Health Services
Health Services, Indigenous
British Columbia
Notes
January 2019
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Website Notes
High-resolution versions of the maps can be
downloaded from BCPSQC.ca
Read Online
https://bcpsqc.ca/wp-content/uploads/2019/02/Journey-Mapping-Cancer-interactive-1.pdf
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Patient-centered medicine : transforming the clinical method

https://bccalibrary.andornot.com/en/permalink/catalog10418
Thousand Oaks, Calif.: Sage Publications , 1995.
Audience
Professional
Call Number
W 84 P298s 1995
Availability
1 copy, 1 available
More Information
Editor
Stewart, Moira
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1995
Subjects
Patient-Centered Care
Delivery of Health Care
Physician-Patient Relations
Quality of Health Care
Patient Participation
ISBN
0803956894
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 P298s 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Living with cancer : a report on the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121192
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2018.
Audience
Professional
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from…
More Information
  2 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2018
Physical Description
50 p.
Series
System performance reports
Subjects
Neoplasms
Neoplasms - psychology
Patient Satisfaction
Patient Navigation
Cancer Survivors
Adaptation, Psychological
Uncertainty
Integrative Oncology
Health Services Accessibility
Delivery of Health Care, Integrated
Continuity of Care
Quality of Health Care
Statistics
Canada
Abstract
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from multiple sources, including Patient Reported Outcomes partners, the Ambulatory Oncology Patient Satisfaction Survey, and initial results from the first Canada-wide study of cancer survivors on the experience of 13,000 Canadians with cancer. - website
Notes
January 2018
ISBN
9781988000343
9781988000350
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.systemperformance.ca/report/living-with-cancer-patient-experience/
https://content.cancerview.ca/download/cv/quality_and_planning/system_performance/documents/living_with_cancer_patient_experience_report_enpdf?attachment=0
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Palliative and end-of-life care

https://bccalibrary.andornot.com/en/permalink/catalog120409
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2017.
Audience
Professional
Report references: The Bow Tie Model of 21st Century Palliative Care by Dr. Pippa Hawley, January 2015:; http://www.virtualhospice.ca/en_US/Main+Site+Navigation/Home/For+Professionals/For+Professionals/The+Exchange/Current/The+Bow+Tie+Model+of+21st+Century+Palliative+Care.aspx.; Accompanying report…
More Information
  1 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2017
Physical Description
124 p. : ill. ; 29 cm.
Series
System performance reports
Subjects
Palliative Care
Terminal Care
Continuity of Care
Neoplasms
Integrative Oncology
Health Services Accessibility
Delivery of Health Care, Integrated
Cancer Pain
Quality of Health Care
Statistics
Canada
Abstract
Report references: The Bow Tie Model of 21st Century Palliative Care by Dr. Pippa Hawley, January 2015:
http://www.virtualhospice.ca/en_US/Main+Site+Navigation/Home/For+Professionals/For+Professionals/The+Exchange/Current/The+Bow+Tie+Model+of+21st+Century+Palliative+Care.aspx.
Accompanying report:
Person-centred perspective Indicators in Canada: a reference report : Palliative and end-of-life care, March 2017.
Notes
September 2017
ISBN
9781988000336
9781988000329
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
http://www.systemperformance.ca/report/palliative-end-of-life-care/?utm_source=communications-toolkit&utm_medium=arcc-newsletter&utm_campaign=peolc-2017
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Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
More Information
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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No one overlooked : experiences of older people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120013
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of older people affected by cancer.
More Information
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Aged
Health Services for the Aged
Health Services Accessibility
Attitude to Health
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of older people affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.macmillan.org.uk/_images/experiencesofolderpeople_tcm9-271121.pdf
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Strengthening the quality of cancer services in Ontario

https://bccalibrary.andornot.com/en/permalink/catalog13834
[Ottawa, ON]: Canadian Healthcare Association , 2003.
Audience
Professional
Call Number
QZ200 S915 2003
Availability
1 copy, 1 available
More Information
Editor
Sullivan, Terrence
Place of Publication
[Ottawa, ON]
Publisher
Canadian Healthcare Association
Publication Date
2003
Subjects
Neoplasms - Ontario
Quality of Health Care - Ontario
Patient Satisfaction
ISBN
1896151094
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S915 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Prostate cancer control in Canada : a system performance spotlight report

https://bccalibrary.andornot.com/en/permalink/catalog120280
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2015.
Audience
Professional
Call Number
WJ752 C212 2015
Availability
1 copy, 1 available
More Information
  2 read online  
Alternate Title
Head of title: System performance reports
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2015
Physical Description
124 p. : ill. ; 29 cm.
Series
System performance reports
Subjects
Prostatic Neoplasms - prevention & control
Quality of Health Care
Canada
Notes
November 2015
ISBN
9781988000015
9781988000008
Language
English
Material Type
Report
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WJ752 C212 2015
Read Online
http://www.systemperformance.ca/report/prostate-cancer-control-in-canada-a-system-performance-spotlight-report/
http://www.systemperformance.ca/reports/

Copies

c.1 BC Cancer Agency VAN Library Available
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Breast cancer control in Canada : a system performance special focus report

https://bccalibrary.andornot.com/en/permalink/catalog113935
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2012.
Audience
Professional
More Information
  2 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2012
Physical Description
iii, 114 p. : ill. ; 28 cm.
Series
System performance reports
Subjects
Breast Neoplasms - prevention & control
Quality of Health Care
Canada
Notes
September 2012
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
http://www.systemperformance.ca/report/breast-cancer-control-in-canada-a-system-performance-special-focus-report/
http://www.systemperformance.ca/reports/
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Best practice : how the new quality movement is transforming medicine

https://bccalibrary.andornot.com/en/permalink/catalog16489
Kenney, Charles. New York, NY: PublicAffairs , 2008.
Audience
Professional
Call Number
W 84 AA1 K36 2008
Availability
1 copy, 1 available
More Information
Author
Kenney, Charles
Place of Publication
New York, NY
Publisher
PublicAffairs
Publication Date
2008
Physical Description
xii, 315 p. ; 24 cm.
Subjects
Total Quality Management
Quality of Health Care
Health Care Reform
Organizational Case Studies
Quality Assurance, Health Care
ISBN
9781586486198
1586486195
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 AA1 K36 2008

Copies

c.1 BC Cancer Agency VAN Library Available
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No one overlooked : experiences of LGBT people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120016
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
More Information
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Health Services for Transgender Persons
Sexual and Gender Minorities
Abstract
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
http://www.macmillan.org.uk/documents/aboutus/research/inclusionprojects/experiencesoflgbtpeople.pdf
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2012 Cancer system performance report

https://bccalibrary.andornot.com/en/permalink/catalog20882
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2012.
Audience
Professional
Call Number
QZ200 C217 2012
Availability
1 copy, 1 available
More Information
  2 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2012
Physical Description
194 p. : ill. ; 28 cm.
Series
System performance reports
Subjects
Neoplasms
Evidence-Based Practice
Health Status Indicators
Delivery of Health Care
Quality of Health Care
Canada
Notes
December 2012
Language
English
Material Type
Report
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
QZ200 C217 2012
Read Online
http://www.systemperformance.ca/report/performance-report-2/
http://www.systemperformance.ca/reports/

Copies

c.1 BC Cancer Agency VAN Library Available
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Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Delivering high-quality cancer care : charting a new course for a system in crisis

https://bccalibrary.andornot.com/en/permalink/catalog121259
Institute of Medicine (U.S.). Committee on Improving the Quality of Cancer Care: Addressing the Challenges of an Aging Population, Institute of Medicine of the National Academies. Washington, DC: National Academies Press , 2013.
Audience
Professional
Call Number
QZ266 D355 2013
Availability
1 copy, 1 available
Contents:; The Current Cancer Care Landscape: An Imperative for Change -- Patient-Centered Communication and Shared Decision Making -- The Workforce Caring for Patients with Cancer -- The Evidence Base for High-Quality Cancer Care -- A Learning Health Care Information Technology System for Cancer -…
More Information
  1 read online  
Corporate Author
Institute of Medicine (U.S.). Committee on Improving the Quality of Cancer Care: Addressing the Challenges of an Aging Population
Institute of Medicine of the National Academies
Editor
Levit, Laura A.
Balogh, Erin P.
Nass, Sharyl J.
Place of Publication
Washington, DC
Publisher
National Academies Press
Publication Date
2013
Physical Description
xxviii, 384 p. : ill. ; 23 cm
Subjects
Neoplasms - therapy
Neoplasms - diagnosis
Quality of Health Care
Patient-Centered Care
Evidence-Based Practice
Medical Informatics
Abstract
Contents:
The Current Cancer Care Landscape: An Imperative for Change -- Patient-Centered Communication and Shared Decision Making -- The Workforce Caring for Patients with Cancer -- The Evidence Base for High-Quality Cancer Care -- A Learning Health Care Information Technology System for Cancer -- Translating Evidence into Practice, Measuring Quality, and Improving Performance -- Accessible and Affordable Cancer Care -- Appendix A: Glossary -- Appendix B: Committee Member and Staff Biographies
ISBN
9780309286602
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Internet
Call Number
QZ266 D355 2013
Website Notes
Available in HTML and PDF formats at link
Read Online
https://www.ncbi.nlm.nih.gov/books/NBK202148/

Copies

c.1 BC Cancer Agency VIC Library Available
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No one overlooked : experiences of BME people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120017
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
More Information
  1 read online  
Alternate Title
No one overlooked : experiences of black minority ethnic people affected by cancer
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Minority Groups
Minority Health
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
http://www.macmillan.org.uk/documents/aboutus/research/inclusionprojects/experiencesofbmepeople.pdf
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Dying in America : improving and honoring individual preferences near the end of life

https://bccalibrary.andornot.com/en/permalink/catalog21696
Committee on Approaching Death: Addressing Key End of Life Issues, Institute of Medicine (U.S.). Washington, DC: National Academies Press , 2014.
Audience
Professional
More Information
  2 read online  
Corporate Author
Committee on Approaching Death: Addressing Key End of Life Issues
Institute of Medicine (U.S.)
Place of Publication
Washington, DC
Publisher
National Academies Press
Publication Date
2014
Subjects
Terminal Care
Advance Care Planning
Attitude to Death
Quality of Life
Quality of Health Care
Patient-Centered Care
Professional-Patient Relations
ISBN
9780309311748
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.nap.edu/openbook.php?record_id=18748
http://www.iom.edu/Reports/2014/Dying-In-America-Improving-Quality-and-Honoring-Individual-Preferences-Near-the-End-of-Life.aspx
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
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Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560
Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.
Audience
Professional
More Information
  1 read online  
Author
Watson, Diane E
Peterson, Sandra
Mooney, Dawn
Place of Publication
[Vancouver, BC?]
Publisher
UBC Centre for Health Services and Policy Research
Publication Date
2007
Subjects
Neoplasms - psychology
Neoplasms - therapy
Ambulatory Care
Health Services Accessibility
Patient Satisfaction
Cancer Patients
Cancer Care Facilities
Health Care Surveys
Data Collection
British Columbia
ISBN
1897085117
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.chspr.ubc.ca/sites/default/files/publication_files/chspr07-04.pdf
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Without compassion, there is no healthcare : leading with care in a technological age

https://bccalibrary.andornot.com/en/permalink/catalog123016
Montreal, QC: McGill-Queen's University Press , 2020.
Audience
Professional
Contents:; Introduction Technology, Compassion, and the Future of Healthcare -- Part One Coming to Terms with Compassion -- 1 Caring in a Digital Age: Exploring the Interface of Humans and Machines in the Provision of Compassionate Healthcare -- 2 Patient Engagement and Compassionate Care -- 3 Care…
More Information
  1 read online  
Editor
Hodges, Brian D.
Paech, Gail
Bennett, Jocelyn
Place of Publication
Montreal, QC
Publisher
McGill-Queen's University Press
Publication Date
2020
Series
Proquest Ebook Central
Subjects
Compassion
Delivery of Health Care
Quality of Health Care
Technology Assessment, Biomedical
Abstract
Contents:
Introduction Technology, Compassion, and the Future of Healthcare -- Part One Coming to Terms with Compassion -- 1 Caring in a Digital Age: Exploring the Interface of Humans and Machines in the Provision of Compassionate Healthcare -- 2 Patient Engagement and Compassionate Care -- 3 Care in the Real World: Partial Perspectives on Compassion, Technology, and Equity -- Part Two Cultivating Compassion -- 4 Healthcare Workers as Recipients of Compassion: Resilience, Burnout, and Relationship -- 5 Compassion and Health Professional Education -- 6 Compassionate Leadership -- 7 Toward Compassionate Healthcare Organizations -- Conclusions Shaping the Future of Compassionate Care
ISBN
9780228003762
9780228004615
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=6386012
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Quality of life : from nursing and patient perspectives : theory, research, practice

https://bccalibrary.andornot.com/en/permalink/catalog13867
Sudbury, MA: Jones and Bartlett , 2003. 2nd ed.
Audience
Professional
Call Number
WY156 Q14 2003
Availability
1 copy, 1 available
More Information
Editor
King, Cynthia R
Hinds, Pamela S
Edition
2nd ed.
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett
Publication Date
2003
Physical Description
xxvii, 533 p. : ill
Series
Jones and Bartlett series in oncology
Subjects
Neoplasms - nursing
Quality of Life
Patient Satisfaction
Oncology Nursing
ISBN
0763722359
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY156 Q14 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.