Search Results - BC Cancer Agency Library

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Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190

Indianapolis, IN: Alpha Books , 2002.

Audience: Professional

Call Number: WX159 E93 2002

Availability: 1 copy, 1 available

Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…

Editor: Anderson, Carol R.

Place of Publication: Indianapolis, IN

Publisher: Alpha Books

Publication Date: 2002

Physical Description: xi, 1331 p. : ill. ; 23 cm.

Subjects: Leadership; Organizational Objectives; Personnel Management; Communication; Work Engagement; Handbook

Abstract: Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.

ISBN: 0028642686

Language: English

Material Type: Book

Audience: Professional

Location: Kelowna Library

Call Number: WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library

Available

Clear leadership : sustaining real collaboration and paratnership at work

https://bccalibrary.andornot.com/en/permalink/catalog123186

Bushe, Gervase R. [Boston, MA]: Davies-Black , 2010. Rev. ed.

Audience: Professional

Call Number: WX159 B978 2010

Availability: 1 copy, 1 available

This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…

Author: Bushe, Gervase R.

Edition: Rev. ed.

Place of Publication: [Boston, MA]

Publisher: Davies-Black

Publication Date: 2010

Physical Description: xiii, 296 p. : ill. ; 23 cm.

Subjects: Leadership; Partnership; Communication; Work Engagement; Organizational Innovation

Abstract: This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.

ISBN: 9780891063827

Language: English

Material Type: Book

Audience: Professional

Location: Kelowna Library

Call Number: WX159 B978 2010

Copies

c.1 BC Cancer Agency KEL Library

Available

Sensitively speaking : ensuring equitable access across BC : how to work with interpreters

https://bccalibrary.andornot.com/en/permalink/catalog16389

Malli, Kiran. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2008.

Audience: Professional

Call Number: WA31 B365 2008 v.3

Availability: 1 copy, 1 available

Author: Malli, Kiran

Corporate Author: BCCA Planning Committee on Diversity

Place of Publication: [Vancouver, BC?]

Publisher: BC Cancer Agency. Multi-Media Services

Publication Date: 2008

Physical Description: 60 minutes

Series: Planning Committee on Diversity seminar 3

Subjects: Cultural Diversity; Cross Cultural Comparison; Delivery of Health Care; Ethnic Groups; Translating; Professional-Patient Relations; Communication; Health Services Accessibility; British Columbia

Language: English

Material Type: Video; DVD

Audience: Professional

Location: Vancouver Library AV Room

Call Number: WA31 B365 2008 v.3

Copies

c.1 BC Cancer Agency VAN Library AV Room

Available

Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877

Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.

Audience: Professional

Call Number: W62 B925p 2010

Availability: 5 copies, 5 available

Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…

Author: Buckman, Robert

Place of Publication: Baltimore, MD

Publisher: Johns Hopkins University Press

Publication Date: 2010

Physical Description: xiii, 143 p. ; 24 cm.

Subjects: Physician-Patient Relations; Truth Disclosure; Communication; Physician's Role - psychology

Abstract: Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and making a difference in communication.

ISBN: 9780801895579; 080189557X

Language: English

Material Type: Book; DVD

Audience: Professional

Location: Vancouver Library; Surrey Library; Kelowna Library; Victoria Library; Abbotsford Library

Call Number: W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available