Skip header and navigation
The BC Cancer Library

Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

Refine by:

20 records – page 1 of 1.

Lean hospitals : improving quality, patient safety, and employee engagement

https://bccalibrary.andornot.com/en/permalink/catalog124338
Graban, Mark. Boca Raton, FL: CRC Press , 2016. 3rd ed.
Audience
Professional
Call Number
WX150.1 G727l 2016
Availability
1 copy, 0 available
Author
Graban, Mark
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2016
Physical Description
xxiii, 330 p. : ill. ; 25 cm.
Subjects
Hospital Administration -- methods
Hospital Administration -- economics
Total Quality Management -- methods
Efficiency, Organizational
Patient Safety
Quality Improvement
ISBN
9781498743259
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150.1 G727l 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
Show Less

222 secrets of hiring, managing, and retaining great employees in healthcare practices

https://bccalibrary.andornot.com/en/permalink/catalog16030
Levoy, Bob, Levoy, Robert P. Sudbury, MA: Jones and Bartlett Publishers , 2007.
Audience
Professional
Call Number
W76 L619 2007
Availability
4 copies, 4 available
Alternate Title
Two hundred twenty two secrets of hiring, managing, and retaining great employees in healthcare practices
Author
Levoy, Bob
Levoy, Robert P
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Publication Date
2007
Physical Description
xviii, 322 p. : ill. ; 24 cm.
Subjects
Health Manpower - organization & administration
Personnel Management - methods
Health Personnel - organization & administration
Personnel Administration, Hospital
ISBN
9780763738686
0763738689
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
W76 L619 2007

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Leading your healthcare organization to excellence : a guide to using the Baldrige criteria

https://bccalibrary.andornot.com/en/permalink/catalog21750
Spath, Patrice L. Chicago, IL: Health Administration Press , 2005.
Audience
Professional
Call Number
W 84 AA1 S738 2005
Availability
1 copy, 1 available
Author
Spath, Patrice L
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2005
Physical Description
xx, 244 p. : ill. ; 26 cm.
Series
ACHE management series
Subjects
Health Services Administration - standards
Quality Assurance, Health Care - standards
Total Quality Management
Organizational Innovation
Health Facility Administrators
Benchmarking
United States
ISBN
9781567932331
1567932339
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W 84 AA1 S738 2005

Copies

c.1 BC Cancer Agency VIC Library Available
Show Less

Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334
Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.
Audience
Professional
Call Number
WX150 M281 2016
Availability
1 copy, 0 available
Author
Mann, David
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2015
Physical Description
xxxi, 367 p. :ill. ; 25 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781482243239
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
Show Less

Leadership challenge : how to keep getting extraordinary things done in organizations

https://bccalibrary.andornot.com/en/permalink/catalog3296
Kouzes, James M, Posner, Barry Z. San Francisco, CA: Jossey-Bass Publishers , 1997.
Audience
Professional
Call Number
WX150 K88l 1997
Availability
2 copies, 2 available
Author
Kouzes, James M
Posner, Barry Z
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass Publishers
Publication Date
1997
Subjects
Leadership
Management Quality Circles
ISBN
0787902691 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WX150 K88l 1997

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Five languages of appreciation in the workplace : empowering organizations by encouraging people

https://bccalibrary.andornot.com/en/permalink/catalog124361
Chapman, Gary, White, Paul. Chicago, IL: Northfield Publishing , 2011.
Audience
Professional
Call Number
WX159 C466 2011
Availability
1 copy, 1 available
Author
Chapman, Gary
White, Paul
Place of Publication
Chicago, IL
Publisher
Northfield Publishing
Publication Date
2011
Physical Description
251 p. : 22 cm.
Subjects
Motivation
Work Engagement
Working Conditions - psychology
Personnel Turnover
Personnel Management
ISBN
9780802418401
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 C466 2011

Copies

c.1 BC Cancer Agency VIC Library Available
Show Less

Coaching, enhanced productivity and motivated workgroups : action tools for successful supervisors

https://bccalibrary.andornot.com/en/permalink/catalog9630
[Toronto, ON]: Gencor Group Inc. , 2001.
Audience
Professional
Call Number
WX159 C652 2001
Availability
2 copies, 2 available
Editor
Carman, G. A
Place of Publication
[Toronto, ON]
Publisher
Gencor Group Inc.
Publication Date
2001
Subjects
Leadership
Personnel Management
Management Quality Circles
ISBN
1896823319
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX159 C652 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Beyond reengineering : how the process-centered organization is changing our work and our lives

https://bccalibrary.andornot.com/en/permalink/catalog3425
Hammer, Michael. New York, NY: HarperCollins Publishers , 1996.
Audience
Professional
Call Number
WX159 H224 1996
Availability
2 copies, 2 available
Author
Hammer, Michael
Place of Publication
New York, NY
Publisher
HarperCollins Publishers
Publication Date
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0887307299
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WX159 H224 1996

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Team memory jogger : a pocket guide for team members

https://bccalibrary.andornot.com/en/permalink/catalog6452
Methuen, Ma.: GOAL/QPC , 1995.
Audience
Professional
Call Number
WX153 T249 1995
Availability
2 copies, 2 available
Weeded Van copy Feb 16 2023 - AR
Editor
Brassard, Michael
Place of Publication
Methuen, Ma.
Publisher
GOAL/QPC
Publication Date
1995
Physical Description
164 p. : ill. ; 14 cm.
Subjects
Leadership
Education
Staff Development
Group Processes
Organization and Administration
Quality Assurance, Health Care
Abstract
Weeded Van copy Feb 16 2023 - AR
ISBN
1879364514
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Surrey Library
Call Number
WX153 T249 1995

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Handling problem volunteers

https://bccalibrary.andornot.com/en/permalink/catalog21240
Vineyard, Sue, McCurley, Steve. Darien, IL: Heritage Arts Publishing , 1998.
Audience
Professional
Call Number
HF5549.5 V783 1998
Availability
1 copy, 1 available
Author
Vineyard, Sue
McCurley, Steve
Place of Publication
Darien, IL
Publisher
Heritage Arts Publishing
Publication Date
1998
Physical Description
60 p. : ill. ; 28 cm.
Subjects
Voluntary Workers - organization & administration
Caregivers
Personnel Management
Attitude of Health Personnel
Behavior
Risk Management
Interpersonal Relations
Workplace
ISBN
0911029478
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
HF5549.5 V783 1998

Copies

c.1 BC Cancer Agency KEL Library Available
Show Less

Supervision : the direction of people at work

https://bccalibrary.andornot.com/en/permalink/catalog4326
Plunkett, W. Richard. [Toronto, ON]: Allyn and Bacon , 1992. 6th ed.
Audience
Professional
Call Number
WX150 P737 1992
Availability
2 copies, 2 available
Author
Plunkett, W. Richard
Edition
6th ed.
Place of Publication
[Toronto, ON]
Publisher
Allyn and Bacon
Publication Date
1992
Subjects
Personnel Management
Employee Incentive Plans
ISBN
0205136567
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Call Number
WX150 P737 1992

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Clinical supervision of the Canadian counselling and psychotherapy profession

https://bccalibrary.andornot.com/en/permalink/catalog120511
Canadian Counselling and Psychotherapy Association. [Ottawa, ON]: Canadian Counselling and Psychotherapy Association , 2016.
Audience
Professional
Call Number
WM30.2 C641 2016
Availability
1 copy, 1 available
Corporate Author
Canadian Counselling and Psychotherapy Association
Editor
Shepard, Blythe
Martin, Lorna
Robinson, Beth
Place of Publication
[Ottawa, ON]
Publisher
Canadian Counselling and Psychotherapy Association
Publication Date
2016
Physical Description
ix, 472 p. : ill. ; 23 cm.
Subjects
Psychotherapy - organization & administration
Psychology, Clinical - organization & administration
Counseling - organization & administration
Professional Practice
Clinical Competence - standards
Counselors - standards
Personnel Management
Interprofessional Relations
Canada
ISBN
9780995209701
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WM30.2 C641 2016

Copies

c.1 BC Cancer Agency VIC Library Missing Available
Show Less

Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog18075
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2009?.
Audience
Professional
Call Number
WX185 B862p 2009
Availability
1 copy, 1 available
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2009?
Physical Description
18 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patients
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Kelowna Library
Call Number
WX185 B862p 2009

Copies

c.1 BC Cancer Agency KEL Library Available
Show Less

Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog21171
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013?.
Audience
Professional
Call Number
WX185 B862p 2013
Availability
2 copies, 2 available
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013?
Physical Description
21 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX185 B862p 2013

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
Show Less

Skills for success : the essential resource for supervisors and managers

https://bccalibrary.andornot.com/en/permalink/catalog10671
[Toronto, ON]: Norco Associates, Inc. , 2003.
Audience
Professional
Call Number
WX150 S628 2003
Availability
3 copies, 3 available
Editor
Hollingworth, D. A
Place of Publication
[Toronto, ON]
Publisher
Norco Associates, Inc.
Publication Date
2003
Subjects
Personnel Management
Leadership
Organizational Innovation
ISBN
1896823106
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX150 S628 2003

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Hiring the best : a manager's guide to effective interviewing

https://bccalibrary.andornot.com/en/permalink/catalog333
Yate, Martin John. Holbrook, MA: Bob Adams, Inc. , 1994. 4th ed.
Audience
Professional
Call Number
HF5549.5 Y369 1994
Availability
1 copy, 1 available
Author
Yate, Martin John
Edition
4th ed.
Place of Publication
Holbrook, MA
Publisher
Bob Adams, Inc.
Publication Date
1994
Physical Description
230 p. ; 24 cm.
Subjects
Interviews as Topic
Employment
Personnel Management
ISBN
9781558502826
1558502823
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HF5549.5 Y369 1994

Copies

c.1 BC Cancer Agency VIC Library Available
Show Less

Health care manager's guide to continuous quality improvement

https://bccalibrary.andornot.com/en/permalink/catalog7079
Leebov, Wendy, Ersoz, Clara Jean. Chicago, Ill.: American Hospital Publishing, Inc. , 1991.
Audience
Professional
Call Number
WX153 L482 1991
Availability
1 copy, 1 available
Author
Leebov, Wendy
Ersoz, Clara Jean
Place of Publication
Chicago, Ill.
Publisher
American Hospital Publishing, Inc.
Publication Date
1991
Subjects
Quality Assurance, Health Care
Delivery of Health Care
ISBN
1556480784
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX153 L482 1991

Copies

c.1 BC Cancer Agency VIC Library Available
Show Less

Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog19691
Kaner, Sam, Lind, Lenny. San Francisco, CA: John Wiley & Sons, Inc. | Jossey Bass , 2007. 2nd ed.
Audience
Professional
Call Number
HD30.23 K275 2007
Availability
2 copies, 2 available
Author
Kaner, Sam
Lind, Lenny
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Jossey Bass
Publication Date
2007
Physical Description
xx, 341 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9780787982669
0787982660
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
HD30.23 K275 2007

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

20 records – page 1 of 1.