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20 records – page 1 of 1.

Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Group power 1 : a manager's guide to using task-force meetings

https://bccalibrary.andornot.com/en/permalink/catalog7893
Daniels, William R. San Diego, CA: University Associates, Inc. , 1986.
Audience
Professional
Call Number
HD30.3 D186 1986 v.1
Availability
1 copy, 1 available
More Information
Author
Daniels, William R
Place of Publication
San Diego, CA
Publisher
University Associates, Inc.
Publication Date
1986
Physical Description
vi, 94 p. : ill. ; 23 cm.
Subjects
Communication
Total Quality Management
Education
Group Processes
ISBN
0883900327
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.3 D186 1986 v.1

Copies

c.1 BC Cancer Agency VAN Library Available
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Strengths based leadership : great leaders, teams and why people follow

https://bccalibrary.andornot.com/en/permalink/catalog119937
Rath, Tom, Conchie, Barry. New York, NY: Gallup Press , 2008.
Audience
Professional
Call Number
WX150 R234 2008
Availability
1 copy, 1 available
More Information
Author
Rath, Tom
Conchie, Barry
Place of Publication
New York, NY
Publisher
Gallup Press
Publication Date
2008
Physical Description
266 p. ; 23 cm.
Subjects
Leadership
Organizational Innovation
Organizational Culture
Staff development - methods
Job Satisfaction
Personnel Loyalty
ISBN
9781595620255
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 R234 2008

Copies

c.1 BC Cancer Agency VAN Library Available
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Safe and courteous wheelchair handling

https://bccalibrary.andornot.com/en/permalink/catalog15784
Vancouver Island Health Authority, Victoria Foundation, Greater Victoria Eldercare Foundation. [Victoria, BC?]: Vancouver Island Health Authority (B.C.) , 2005.
Audience
Professional
Call Number
WB320 S233 2005
Availability
2 copies, 2 available
This DVD highlights essential points to ensure volunteers assist people in wheelchairs in a safe and respectful manner.; Topics include: Identifying different wheelchairs and their functions; Preparing for an outing; Mechanical functions; Respecting your client's wishes; Powered wheelchairs.; Inclu…
More Information
Corporate Author
Vancouver Island Health Authority
Victoria Foundation
Greater Victoria Eldercare Foundation
Place of Publication
[Victoria, BC?]
Publisher
Vancouver Island Health Authority (B.C.)
Publication Date
2005
Physical Description
14 minutes : 1 CD-ROM ; 1 DVD
Subjects
Wheelchairs
Transportation of Patients
Voluntary Workers - education
Health Personnel - education
Hospital Volunteers - education
Inservice Training
Staff Development
Abstract
This DVD highlights essential points to ensure volunteers assist people in wheelchairs in a safe and respectful manner.
Topics include: Identifying different wheelchairs and their functions; Preparing for an outing; Mechanical functions; Respecting your client's wishes; Powered wheelchairs.
Includes CD-ROM titled "Safe and courteous wheelchair handling : supporting materials"
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Vancouver Library AV Room
Call Number
WB320 S233 2005

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
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Teambuilding at BCCA

https://bccalibrary.andornot.com/en/permalink/catalog16146
Kim, Julie, Ross, Alison, La Berge, Trina, Wardman, Darryl. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2002.
Audience
Professional
Call Number
QZ269 B368 2003 v.19
Availability
1 copy, 1 available
More Information
Author
Kim, Julie
Ross, Alison
La Berge, Trina
Wardman, Darryl
Corporate Author
BC Cancer Agency. Cancer Centre for the Southern Interior. Radiation Therapy Department
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Multi-Media Services
Publication Date
2002
Physical Description
1/2 inch : colour : 30 minutes
Series
BCCA Centre for the Southern Interior radiation therapy educational materials 19
Subjects
Patient Care Team
Motivation - education
Efficiency
Stress, Psychological
Personnel Management
Staff Development
Language
English
Material Type
Video
VHS
Audience
Professional
Location
Kelowna Library
Call Number
QZ269 B368 2003 v.19

Copies

c.1 BC Cancer Agency KEL Library Available
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Volunteering in health care

https://bccalibrary.andornot.com/en/permalink/catalog15899
Vancouver Island Health Authority, Victoria Foundation, Greater Victoria Eldercare Foundation. [Victoria, BC?]: Vancouver Island Health Authority (B.C.) , 2004.
Audience
Professional
Call Number
WX159.5 V944 2004
Availability
1 copy, 1 available
Includes CD-ROM titled "Volunteering in health care : supporting materials"; This video highlights the value of volunteers and the mutual benefits gained. Give your volunteers a sense of confidence and pride by ensuring they have the necessary information for a successful placement.; Topics include…
More Information
Corporate Author
Vancouver Island Health Authority
Victoria Foundation
Greater Victoria Eldercare Foundation
Place of Publication
[Victoria, BC?]
Publisher
Vancouver Island Health Authority (B.C.)
Publication Date
2004
Physical Description
14 minutes : 1 CD-ROM ; 1 DVD
Subjects
Hospital Volunteers - education
Voluntary Workers
Inservice Training
Staff Development
Abstract
Includes CD-ROM titled "Volunteering in health care : supporting materials"
This video highlights the value of volunteers and the mutual benefits gained. Give your volunteers a sense of confidence and pride by ensuring they have the necessary information for a successful placement.
Topics include: Expectation; Direction from staff; medications; Lifts and transfers; Personal beliefs; fire and safety; Infection control.
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WX159.5 V944 2004

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
More Information
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996
Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.
Audience
Professional
Call Number
HV29.7 F238 1995
Availability
1 copy, 1 available
More Information
Author
Farquharson, Andy
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass Publishers
Publication Date
1995
Physical Description
xvii, 289 p. : ill. ; 24 cm.
Series
Jossey-Bass higher and adult education, health, and social and behavioral science series
Subjects
Communication
Teaching
Learning
Interpersonal Relations
Professional-Patient Relations
Health Personnel
Education, Continuing
Staff Development
ISBN
0787901288
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Saying hello : getting your group started

https://bccalibrary.andornot.com/en/permalink/catalog4659
Hart, Lois B. King of Prussia, PA: Organization Design and Development, Inc. , 1989. 2nd ed.
Audience
Professional
Call Number
HM131 H325 1989
Availability
1 copy, 1 available
More Information
Author
Hart, Lois B
Edition
2nd ed.
Place of Publication
King of Prussia, PA
Publisher
Organization Design and Development, Inc.
Publication Date
1989
Physical Description
xvii, 166 p. : ill. ; 28 cm.
Subjects
Communication
Education
Focus Groups
Social Facilitation
Group Processes
ISBN
0925652016
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HM131 H325 1989

Copies

c.1 BC Cancer Agency VAN Library Available
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Saying goodbye : ending a group experience

https://bccalibrary.andornot.com/en/permalink/catalog8716
Hart, Lois B. King of Prussia, PA: Organization Design and Development, Inc. , 1989. 2nd ed.
Audience
Professional
Call Number
HM131 H325e 1989
Availability
1 copy, 1 available
More Information
Author
Hart, Lois B
Edition
2nd ed.
Place of Publication
King of Prussia, PA
Publisher
Organization Design and Development, Inc.
Publication Date
1989
Physical Description
xv, 120 p. : ill. ; 28 cm.
Subjects
Communication
Education
Focus Groups
Social Facilitation
Group Processes
ISBN
0925652059
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HM131 H325e 1989

Copies

c.1 BC Cancer Agency VAN Library Available
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First, break all the rules : what the world's greatest managers do differently

https://bccalibrary.andornot.com/en/permalink/catalog119867
Gallup Press. New York, NY: Gallup Press , 2016. Rev. ed.
Audience
Professional
Call Number
WX159 G175 2016
Availability
1 copy, 1 available
More Information
Corporate Author
Gallup Press
Edition
Rev. ed.
Place of Publication
New York, NY
Publisher
Gallup Press
Publication Date
2016
Physical Description
350 p., : ill. ; 24 cm.
Subjects
Personnel Management - methods
Leadership
Organizational Innovation
Employee Performance Appraisal
Staff Development
Notes
This book is a revised edition of First, break all the rules / Curt Coffman and Marcus Buckingham. 1999.
ISBN
9781595621115
Language
English
Material Type
Book
Audience
Professional
Location
Abbotsford Library
Call Number
WX159 G175 2016

Copies

c.1 BC Cancer Agency ARHCC Library Available
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Fast facts for the nurse preceptor : keys to providing a successful preceptorship in a nutshell

https://bccalibrary.andornot.com/en/permalink/catalog119880
Ciocco, Maggie. New York, NY: Springer Publishing Company, LLC , 2016.
Audience
Professional
Call Number
WY18 C576 2016
Availability
1 copy, 1 available
More Information
Author
Ciocco, Maggie
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2016
Physical Description
xvi, 172 p. ; 20 cm.
Series
Fast facts series
Subjects
Education, Nursing
Clinical Competence
Preceptorship - methods
Preceptorship - standards
Staff development - methods
Students
Nursing - psychology
Mentoring
ISBN
9780826125224
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WY18 C576 2016

Copies

c.1 BC Cancer Agency KEL Library Available
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PHSA patient confidentiality

https://bccalibrary.andornot.com/en/permalink/catalog17690
Provincial Health Services Authority, Calgary Health Region. Calgary, AB: CHA , 2008.
Audience
Professional
Call Number
WX173 P969 2008
Availability
6 copies, 6 available
More Information
Corporate Author
Provincial Health Services Authority
Calgary Health Region
Place of Publication
Calgary, AB
Publisher
CHA
Publication Date
2008
Physical Description
13 minutes
Subjects
Confidentiality
Medical Records
Privacy
Information Systems
Inservice Training
Computer Security
Staff Development
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
WX173 P969 2008

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.2 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
c.2 BC Cancer Agency VAN Library AV Room Available
c.1 BC Cancer Agency VIC Library Available
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Group power II : a manager's guide to conducting regular meetings

https://bccalibrary.andornot.com/en/permalink/catalog5160
Daniels, William R. San Diego, CA: University Associates, Inc. , 1990.
Audience
Professional
Call Number
HD30.3 D186 1990 v.2
Availability
1 copy, 1 available
More Information
Author
Daniels, William R
Place of Publication
San Diego, CA
Publisher
University Associates, Inc.
Publication Date
1990
Physical Description
viii, 171 p. : ill. ; 23 cm.
Subjects
Communication
Personnel Management
Employee Incentive Plans
Group Processes
ISBN
0883902362
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.3 D186 1990 v.2

Copies

c.1 BC Cancer Agency VAN Library Available
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Advance care planning : communicating about matters of life and death

https://bccalibrary.andornot.com/en/permalink/catalog120461
New York, NY: Springer Publishing Company, LLC , 2014.
Audience
Patient or Public
Table of Contents available at URL
More Information
  1 read online  
Editor
Rogne, Leah
McCune, Susana Lauraine
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2014
Physical Description
xvi, 383 p. : ill.
Series
EBSCOhost eBook
Subjects
Advance Care Planning - organization & administration
Communication
Family Relations
Professional-Patient Relations
Terminal Care
Palliative Care
Hospice Care
Decision Making
Abstract
Table of Contents available at URL
ISBN
9780826110213
9780192542359
Language
English
Material Type
Ebook
Audience
Patient or Public
Location
Internet
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.
Read Online
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=618957
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Chinese cancer patient peer navigator toolkit : a model for language-based peer navigation

https://bccalibrary.andornot.com/en/permalink/catalog119737
BC Cancer Agency. Psychosocial Oncology, BC Cancer Agency. Volunteer Services. [Vancouver, BC?]: BC Cancer Agency , 2013.
Audience
Professional
Call Number
QZ201 C539 2013
Availability
1 copy, 1 available
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).; This program also reflects "be…
More Information
  1 read online  
Corporate Author
BC Cancer Agency. Psychosocial Oncology
BC Cancer Agency. Volunteer Services
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013
Physical Description
27 p. : ill. ; 28 cm.
Subjects
Neoplasms - psychology
Program Development - methods
Guidelines
Communication
Patient-Centered Care
Patient Navigation
Cross-Cultural Comparison
Culturally Competent Care
Volunteers - education
Social Support
Cultural Diversity
Cultural Characteristics
BC Cancer Agency
Abstract
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).
This program also reflects "best practice" standards and can be used for future groups or organizations who may wish to adapt it for future peer navigator programs.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
VC Library Archives
Call Number
QZ201 C539 2013
Read Online
http://www.cw.bc.ca/library/pdf/2013PeerNavigatorToolkit.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
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Health literacy : making the connection

https://bccalibrary.andornot.com/en/permalink/catalog18298
Nova Scotia Health Education, Canada. Health Canada. Nova Scotia, NS: Nova Scotia Health Education , 2009?.
Audience
Professional
Call Number
WA590 N935 2009
Availability
1 copy, 1 available
More Information
Corporate Author
Nova Scotia Health Education
Canada. Health Canada
Place of Publication
Nova Scotia, NS
Publisher
Nova Scotia Health Education
Publication Date
2009?
Physical Description
24 minutes
Subjects
Health Education
Patient Education as Topic
Health Literacy
Communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WA590 N935 2009

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Health literacy in nursing : providing person-centered care

https://bccalibrary.andornot.com/en/permalink/catalog122434
New York, NY: Springer Publishing Company , 2015.
Audience
Professional
Contents:; Health literacy : history, definitions, and models / Terri Ann Parnell -- Low health literacy and implications / Terri Ann Parnell -- Delivering patient-centered care in a diverse environment / Jennifer H. Mieres -- The health literacy environment : enhancing access and wayfinding / Terr…
More Information
  1 read online  
Editor
Parnell, Terri Ann
Place of Publication
New York, NY
Publisher
Springer Publishing Company
Publication Date
2015
Series
EBSCOhost eBook Nursing Collection
Subjects
Nursing Care - methods
Health Literacy
Patient-Centered Care
Communication
Patient Education as Topic
Abstract
Contents:
Health literacy : history, definitions, and models / Terri Ann Parnell -- Low health literacy and implications / Terri Ann Parnell -- Delivering patient-centered care in a diverse environment / Jennifer H. Mieres -- The health literacy environment : enhancing access and wayfinding / Terri Ann Parnell -- The health literacy tipping point / Terri Ann Parnell -- Effective communication and plain language / Terri Ann Parnell -- Role of culture, language, and communication access services / Terri Ann Parnell -- Nursing strategies to enhance effective communication / Terri Ann Parnell -- Content development / Terri Ann Parnell -- Design development / Terri Ann Parnell -- End-of-life and palliative care / Joanne Turnier -- Pediatrics / Gloria M. Collura and Suzanne Monteleone -- Mental health disorders / Fallon Edwards -- Older adults / by Elizabeth C. McCulloch -- Research participants / by Hallie Kassan.
ISBN
9780826161727
9780826161734
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=829805
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Communication toolkit for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog20535
Vancouver Island Health Authority. [Victoria, BC?]: Vancouver Island Health Authority. MultiMedia Services , 2011.
Audience
Professional
Call Number
WA590 C734 2011
Availability
3 copies, 3 available
Evidence-based communication : dispelling the myths; Using questions effectively; Achieving mutual understanding : grounding in communication
More Information
Corporate Author
Vancouver Island Health Authority
Place of Publication
[Victoria, BC?]
Publisher
Vancouver Island Health Authority. MultiMedia Services
Publication Date
2011
Physical Description
60 minutes
Subjects
Communication
Health Education
Delivery of Health Care
Professional-Patient Relations
Evidence-Based Practice
British Columbia
Abstract
Evidence-based communication : dispelling the myths
Using questions effectively
Achieving mutual understanding : grounding in communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Victoria Library
Vancouver Library AV Room
Call Number
WA590 C734 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
c.1 BC Cancer Agency VIC Library Available
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Plain word (game)

https://bccalibrary.andornot.com/en/permalink/catalog15189
Canadian Public Health Association's (CPHA) National Literacy and Health Program. [Ottawa, ON]: Canadian Public Health Association , 1996.
Audience
Professional
Call Number
W62 C216 1996
Availability
1 copy, 1 available
Plain word is a word game which can teach you the principles of plain language that help you get your message across the first time.
More Information
Corporate Author
Canadian Public Health Association's (CPHA) National Literacy and Health Program
Place of Publication
[Ottawa, ON]
Publisher
Canadian Public Health Association
Publication Date
1996
Subjects
Patient Education
Educational Status
Communication
Audiovisual Aids
Teaching Materials
Health Education
Abstract
Plain word is a word game which can teach you the principles of plain language that help you get your message across the first time.
Language
English
Material Type
Other
Audience
Professional
Location
Vancouver Library AV Room
Call Number
W62 C216 1996

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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20 records – page 1 of 1.