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20 records – page 1 of 1.

Mastering communication with seriously ill patients : balancing honesty with empathy and hope

https://bccalibrary.andornot.com/en/permalink/catalog18373
Back, Anthony, Arnold, Robert, Tulsky, James. New York, NY: Cambridge University Press , 2009.
Audience
Professional
Call Number
W62 M423b 2009
Availability
5 copies, 5 available
Taking your skills to the next level; Getting a good start; Talking about serious news; Discussing evidence for making treatment decisions; Discussing prognosis; Between the big events; Conducting a family conference; Dealing with conflicts; Transitions to end-of-life care; Talking about dying; Cul…
  1 read online  
Author
Back, Anthony
Arnold, Robert
Tulsky, James
Place of Publication
New York, NY
Publisher
Cambridge University Press
Publication Date
2009
Physical Description
x, 158 p. ; 23 cm.
Series
R2 Library
Subjects
Physician-Patient Relations
Counseling - methods
Communication
Professional-Family Relations
Attitude to Death
Abstract
Taking your skills to the next level
Getting a good start
Talking about serious news
Discussing evidence for making treatment decisions
Discussing prognosis
Between the big events
Conducting a family conference
Dealing with conflicts
Transitions to end-of-life care
Talking about dying
Cultivating your skills
ISBN
9780521706186
0521706181
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Internet
Call Number
W62 M423b 2009
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Therapeutic communication for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog120370
Tamparo, Carol, Lindh, Wilburta. [Boston, MA]: Delmar Cengage Learning , 2017. 4th ed.
Audience
Professional
Table of Contents:; Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- Th…
  1 read online  
Author
Tamparo, Carol
Lindh, Wilburta
Edition
4th ed.
Place of Publication
[Boston, MA]
Publisher
Delmar Cengage Learning
Publication Date
2017
Series
R2 Library
Subjects
Allied Health Personnel
Communication
Professional - Patient Relations
Helping Behavior
Abstract
Table of Contents:
Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- The therapeutic response to depressed and/or suicidal clients -- The therapeutic response to client with substance-related and addictive disorders -- The therapeutic response to clients with life-altering illness -- The therapeutic response to clients experiencing loss, grief, dying and death.
ISBN
305574613
9781305574618
9781305856523
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Oxford textbook of communication in oncology and palliative care

https://bccalibrary.andornot.com/en/permalink/catalog120464
New York, NY: Oxford University Press , 2017. 2nd rev. ed.
Audience
Professional
Table of Contents:; Section A -- Introduction to communication studies in cancer and palliative medicine; Section B -- A core curriculum for communication skills training for oncology and palliative care; Section C -- Nursing; Section D -- A specialty curriculum for oncology; Section E -- Communica…
  1 read online  
Alternate Title
Textbook of communication in oncology and palliative care
Editor
Kissane, David W.
Bultz, Barry D.
Butow, Phyllis N.
Edition
2nd rev. ed.
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2017
Series
EBSCOhost eBook
Oxford textbooks in palliative medicine
Subjects
Communication
Neoplasms - psychology
Clinical Competence
Professional - Family Relations
Professional - Patient Relations
Palliative Care - psychology
Patient Education as Topic
Abstract
Table of Contents:
Section A -- Introduction to communication studies in cancer and palliative medicine
Section B -- A core curriculum for communication skills training for oncology and palliative care
Section C -- Nursing
Section D -- A specialty curriculum for oncology
Section E -- Communication issues across the disciplines
Section F -- Education and international initiatives in communication training
Section F -- Research in cancer communication
ISBN
9780198736134
9780191054815
9780191054822
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Communication and care coordination for the palliative care team : a handbook for building and maintaining optimal teams

https://bccalibrary.andornot.com/en/permalink/catalog122443
Imes, Rebecca S., Omilion-Hodges, Leah M., Hester, Jennifer D. B. New York, NY: Springer Publishing Company, LLC , [2021].
Audience
Professional
Contents:; Why We Need to Talk about Teams and Communication in Palliative Care -- Who Are the Players? Exploring the Types of Palliative Care Providers -- Formation and Maintenance of High Performing Palliative Care Teams -- Leading Palliative Care Teams -- Interdisciplinary Palliative Care Team M…
  1 read online  
Author
Imes, Rebecca S.
Omilion-Hodges, Leah M.
Hester, Jennifer D. B.
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
[2021]
Series
R2 Library
Subjects
Palliative Care
Patient Care Team
Communication
Interprofessional Relations
Patient-Centered Care
Abstract
Contents:
Why We Need to Talk about Teams and Communication in Palliative Care -- Who Are the Players? Exploring the Types of Palliative Care Providers -- Formation and Maintenance of High Performing Palliative Care Teams -- Leading Palliative Care Teams -- Interdisciplinary Palliative Care Team Meetings -- Occupational Culture : Understanding the Role and Stigma of Palliative Care -- Self-care and Team-care in Emotional Labor-Intensive Positions.
ISBN
0826158056
9780826158055
9780826158062
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Communication for nurses : how to prevent harmful events and promote patient safety

https://bccalibrary.andornot.com/en/permalink/catalog19923
Schuster, Pamela McHugh, Nykolyn, Linda. Philadelphia, PA: F.A. Davis Company , 2010.
Audience
Professional
  1 read online  
Author
Schuster, Pamela McHugh
Nykolyn, Linda
Place of Publication
Philadelphia, PA
Publisher
F.A. Davis Company
Publication Date
2010
Series
R2 Library
Subjects
Nurse-Patient Relations
Communication
Patient Care Management
Safety Management
Medical Errors - prevention & control
ISBN
9780803620803
0803620802
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Strengths-based nursing care : health and healing for person and family

https://bccalibrary.andornot.com/en/permalink/catalog122406
Gottlieb, Laurie. New York, NY: Springer Publishing , 2012.
Audience
Professional
Content:; Why a strengths-based approach to care? -- What guides practice? -- Values underlying strengths-based nursing care -- What are strengths? Characteristics of strengths -- Essential nurse qualities required for strengths-based care -- Retraining the eight senses for nursing practice -- Nurs…
  1 read online  
Author
Gottlieb, Laurie
Place of Publication
New York, NY
Publisher
Springer Publishing
Publication Date
2012
Series
EBSCOhost eBook Nursing Collection
Subjects
Nursing Care
Patient Care Planning
Nurse-Patient Relations
Professional-Family Relations
Patient Compliance - psychology
Cooperative behavior
Abstract
Content:
Why a strengths-based approach to care? -- What guides practice? -- Values underlying strengths-based nursing care -- What are strengths? Characteristics of strengths -- Essential nurse qualities required for strengths-based care -- Retraining the eight senses for nursing practice -- Nursings professional gaze : observations for clinical judgment and decision making -- Reforming skills of social involvement : attunement, authentic presence, attentive listening, and clinical conversation -- The spiraling process for uncovering and discovering strengths -- Approaches for working with strengths.
ISBN
9780826195869
9780826195876
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Patient practitioner interaction : an experiential manual for developing the art of health care

https://bccalibrary.andornot.com/en/permalink/catalog114497
Davis, Carol M., Musolino, Gina Maria. Thorofare, NJ: Slack Incorporated , 2016. 6th ed.
Audience
Professional
  1 read online  
Author
Davis, Carol M.
Musolino, Gina Maria
Edition
6th ed.
Place of Publication
Thorofare, NJ
Publisher
Slack Incorporated
Publication Date
2016
Series
R2 Library
Subjects
Physician-Patient Relations
Professional-Patient Relations
Delivery of Health Care
Helping Behavior
Health Personnel - psychology
Communication
Manuals
ISBN
9781630910464
1630910465
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Advance care planning : communicating about matters of life and death

https://bccalibrary.andornot.com/en/permalink/catalog120461
New York, NY: Springer Publishing Company, LLC , 2014.
Audience
Patient or Public
Table of Contents available at URL
  1 read online  
Editor
Rogne, Leah
McCune, Susana Lauraine
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2014
Physical Description
xvi, 383 p. : ill.
Series
EBSCOhost eBook
Subjects
Advance Care Planning - organization & administration
Communication
Family Relations
Professional-Patient Relations
Terminal Care
Palliative Care
Hospice Care
Decision Making
Abstract
Table of Contents available at URL
ISBN
9780826110213
9780192542359
Language
English
Material Type
Ebook
Audience
Patient or Public
Location
Internet
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.
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Breast cancer survivorship care : a resource for nurses

https://bccalibrary.andornot.com/en/permalink/catalog18858
Sudbury, MA: Jones and Bartlett Publishers , 2011.
Audience
Professional
Call Number
WY156 B828s 2010
Availability
2 copies, 2 available
Psycho-oncology of breast cancer : progressing into survivorship by Lillie D. Shockney; Long-term follow-up of breast cancer survivors by Lillie D. Shockney and Charles Balch; Management of long-term side effects by Lillie D. Shockney; Promoting compliance with breast health care by Lillie D. Shock…
  1 read online  
Editor
Shockney, Lillie D
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Publication Date
2011
Physical Description
xxii, 219 p. : ill. ; 21 cm.
Series
R2 Library
Subjects
Breast Neoplasms - nursing
Breast Neoplasms - psychology
Survivors - psychology
Nurse-Patient Relations
Abstract
Psycho-oncology of breast cancer : progressing into survivorship by Lillie D. Shockney
Long-term follow-up of breast cancer survivors by Lillie D. Shockney and Charles Balch
Management of long-term side effects by Lillie D. Shockney
Promoting compliance with breast health care by Lillie D. Shockney
Hormonal therapy and pharmacogenetics by Lillie D. Shockney
A practical approach to assessing high-risk women by Kala Visvanathan
Benign breast disease by Theodore N. Tsangaris
Diagnostic evaluation/image guided biopsies by Nagi F. Khouri
The diagnosis and management of recurrent and metastatic breast cancer by Theodore N. Tsangaris
ISBN
9780763784966
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Victoria Library
Internet
Call Number
WY156 B828s 2010
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Working with transgender young people and their families : a critical developmental approach

https://bccalibrary.andornot.com/en/permalink/catalog121380
Riggs, Damien W. Cham, Switzerland: Palgrave Macmillan | Springer Nature Switzerland AG , 2019.
Audience
Professional
Table of contents:; 1. Introduction -- 2. Children and Gender Development -- 3. Challenges and Joys in Adolescence -- 4. Parent Journeys Through Cisgenderism -- 5. Siblings, Grandparents, and Animal Companions -- 6. Conclusion
  1 read online  
Author
Riggs, Damien W.
Place of Publication
Cham, Switzerland
Publisher
Palgrave Macmillan
Springer Nature Switzerland AG
Publication Date
2019
Series
EBSCOhost eBook
Critical and applied approaches in sexuality, gender and identity
Subjects
Transgender Persons - psychology
Gender Identity
Sexual and Gender Minorities
Adolescent
Adolescent Development
Parent-Child Relations
Family Relations
Interpersonal Relations
Abstract
Table of contents:
1. Introduction -- 2. Children and Gender Development -- 3. Challenges and Joys in Adolescence -- 4. Parent Journeys Through Cisgenderism -- 5. Siblings, Grandparents, and Animal Companions -- 6. Conclusion
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9783030142308
9783030142315
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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See me as a person : creating therapeutic relationships with patients and their families

https://bccalibrary.andornot.com/en/permalink/catalog122426
Koloroutis, Mary, Trout, Michael David. Minneapolis, MN: Creative Health Care Management , 2012.
Audience
Professional
Contents:; The nature of the therapeutic relationship -- Presence through attunement -- Wondering : cultivating curiosity for efficient and compassionate practice -- Following : the magic of palpation -- Holding : creating a safe haven for the patient and family -- Moving beyond obstacles with clar…
  1 read online  
Author
Koloroutis, Mary
Trout, Michael David
Place of Publication
Minneapolis, MN
Publisher
Creative Health Care Management
Publication Date
2012
Series
EBSCOhost eBook Nursing Collection
Subjects
Physician-Patient Relations
Nurse-Patient Relations
Abstract
Contents:
The nature of the therapeutic relationship -- Presence through attunement -- Wondering : cultivating curiosity for efficient and compassionate practice -- Following : the magic of palpation -- Holding : creating a safe haven for the patient and family -- Moving beyond obstacles with clarity and purpose -- Reflective practice : the means by which learning becomes permanent.
ISBN
9781886624832
9781886624719
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Against medical advice : addressing treatment refusal

https://bccalibrary.andornot.com/en/permalink/catalog123735
Linnard-Palmer, Luanne, Christiansen, Ellen. Indianapolis, IN: Sigma Theta Tau International , 2022. 2nd ed.
Audience
Professional
Contents:; When Medical Treatment And Patient Needs Clash -- Overview And Reasons For Treatment Refusals -- Childhood Vaccines, Hesitancy And Refusals -- Pediatric Healthcare, Ethics, And Children's Rights -- Legal Implications And Consent : Informed Consent, Assent, And Parental Permission -- Lega…
  1 read online  
Author
Linnard-Palmer, Luanne
Christiansen, Ellen
Corporate Author
Sigma Theta Tau International
Edition
2nd ed.
Place of Publication
Indianapolis, IN
Publisher
Sigma Theta Tau International
Publication Date
2022
Series
Proquest Ebook Central
Subjects
Treatment Refusal
Patient Compliance
Parental Consent
Cultural Competency
Abstract
Contents:
When Medical Treatment And Patient Needs Clash -- Overview And Reasons For Treatment Refusals -- Childhood Vaccines, Hesitancy And Refusals -- Pediatric Healthcare, Ethics, And Children's Rights -- Legal Implications And Consent : Informed Consent, Assent, And Parental Permission -- Legal Perspectives Of Treatment Refusal : Refusal Defined -- In The Name Of Religion : Historical Influences To Legal Exemptions -- Adult Medical Treatment Refusals, Limitations, And Delays -- Overview Of Religious Doctrines -- The Importance Of Cultural Competence -- Professional Groups' Reactions To Treatment Refusal : Nursing, Medicine, Researchers, And Journalists -- Overview Of Professional Interventions : Power Distance, Negotiation, And Safety.
ISBN
9781646480524
9781646480500
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This title is licensed for one user at a time on BC Cancer network computer. If you are denied access while on a network computer, try again
later.
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Mentoring in nursing : a dynamic and collaborative process

https://bccalibrary.andornot.com/en/permalink/catalog122407
Grossman, Sheila. New York, NY: Springer Publishing , 2013. 2nd ed.
Audience
Professional
Contents:; Mentoring : the evolvement of a network of mentors, preceptors, and coaches -- A mentoring culture for nurses -- Coaching each other to empower -- Strategies for developing mentorships in nursing : one size does not fit all -- The mentor perspective on how best to encourage others -- The…
  1 read online  
Author
Grossman, Sheila
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Springer Publishing
Publication Date
2013
Series
EBSCOhost eBook Nursing Collection
Subjects
Nursing
Mentors
Interpersonal Relations
Abstract
Contents:
Mentoring : the evolvement of a network of mentors, preceptors, and coaches -- A mentoring culture for nurses -- Coaching each other to empower -- Strategies for developing mentorships in nursing : one size does not fit all -- The mentor perspective on how best to encourage others -- The mentee perspective on how best to become empowered -- Need for evaluation of mentoring -- Building a mentoring culture in nursing : implications for the future.
ISBN
9780826107688
9780826107695
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Ethics of consent : theory and practice

https://bccalibrary.andornot.com/en/permalink/catalog19507
New York, NY: Oxford University Press , 2010.
Audience
Professional
  1 read online  
Editor
Miller, Franklin G
Wertheimer, Alan
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2010
Series
R2 Library
Subjects
Informed Consent - ethics
Interpersonal Relations
ISBN
9780195335149
0195335147
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Manual of cancer treatment recovery : what the practitioner needs to know and do

https://bccalibrary.andornot.com/en/permalink/catalog20607
Fleishman, Stewart. New York, NY: Demos Medical , 2011.
Audience
Professional
  1 read online  
Author
Fleishman, Stewart
Place of Publication
New York, NY
Publisher
Demos Medical
Publication Date
2011
Series
R2 Library
Subjects
Neoplasms - psychology
Neoplasms - therapy
Neoplasms - rehabilitation
Professional-Patient Relations
Survivors
Communication
ISBN
9781936287314
1936287315
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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A breast cancer guide for spouses, partners, friends, and family : using psychology to support those we care about

https://bccalibrary.andornot.com/en/permalink/catalog124268
Haynes, Stephen N., Meyer, Luanna H., Evans, Ian M. New York, NY: Routledge, Taylor and Francis Group , 2022.
Audience
Patient or Public
"This practical, science-based book focuses on helping partners, family and friends understand breast cancer. It guides them in how to provide the best emotional and practical support when helping someone with breast cancer to cope, recover and thrive, while maintaining their own physical and psych…
  1 read online  
Author
Haynes, Stephen N.
Meyer, Luanna H.
Evans, Ian M.
Place of Publication
New York, NY
Publisher
Routledge, Taylor and Francis Group
Publication Date
2022
Series
Proquest Ebook Central
Subjects
Breast Neoplasms
Patients - psychology
Caregivers - psychology
Interpersonal Relations
Evidence-Based Medicine
Popular Work
Abstract
"This practical, science-based book focuses on helping partners, family and friends understand breast cancer. It guides them in how to provide the best emotional and practical support when helping someone with breast cancer to cope, recover and thrive, while maintaining their own physical and psychological health. The authors translate psychological evidence into concrete, practical advice for caregivers, validated through their first-hand experience. It also suggests ways to help someone with breast cancer make the best decisions in consultation with oncology professionals. The authors draw on well-established psychological principles relevant to social attitudes, how decisions are made, good communication skills, empathy, and how to better understand the ideas and worries experienced by women who have, or may have, breast cancer and those close to them. Each chapter includes 'How you can Help' sections that give specific and concrete suggestions, as well as a chapter summary of the main points along with recommendations and additional resources. It is essential reading for all those who want to help and support a loved one with breast cancer. It is also useful for training healthcare professionals in how to support partners"-- Provided by publisher
ISBN
9781032046501
9781000529296
Language
English
Material Type
Ebook
Audience
Patient or Public
Location
Internet
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca or calling 1.888.675.8001 x 7000 (toll-free) to obtain a username and password.
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Caring for a young person with cancer : professional guidance for parents and partners

https://bccalibrary.andornot.com/en/permalink/catalog124274
Katz, Anne. New York, NY: Routledge, Taylor & Francis Group , 2022.
Audience
Patient or Public
  1 read online  
Author
Katz, Anne
Place of Publication
New York, NY
Publisher
Routledge, Taylor & Francis Group
Publication Date
2022
Series
Proquest Ebook Central
Subjects
Neoplasms
Adolescent Health
Young Adult
Caregivers
Interpersonal Relations
Family Relations
Popular Work
ISBN
9781032151366
9781000542646
Language
English
Material Type
Ebook
Audience
Patient or Public
Location
Internet
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca or calling 1.888.675.8001 x 7000 (toll-free) to obtain a username and password.
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Trans bodies, trans selves : a resource for the transgender community

https://bccalibrary.andornot.com/en/permalink/catalog121376
New York, NY: Oxford University Press , 2014.
Audience
Patient or Public
  1 read online  
Editor
Erickson-Schroth, Laura
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2014
Series
EBSCOhost eBook
Subjects
Transgender Persons
Gender Identity
Sexual and Gender Minorities
Popular Work
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9780199325351
9780199325368
Language
English
Material Type
Ebook
Audience
Patient or Public
Location
Internet
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.
Read Online
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Trans bodies, trans selves : a resource for the transgender community

https://bccalibrary.andornot.com/en/permalink/catalog124275
New York, NY: Oxford University Press , 2022. 2nd ed.
Audience
Patient or Public
  1 read online  
Editor
Erickson-Schroth, Laura
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2022
Series
Proquest Ebook Central
Subjects
Transgender Persons
Gender Identity
Sexual and Gender Minorities
Popular Work
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9780190092726
9780190092740
Language
English
Material Type
Ebook
Audience
Patient or Public
Location
Internet
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca or calling 1.888.675.8001 x 7000 (toll-free) to obtain a username and password.
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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20 records – page 1 of 1.