Skip header and navigation
The BC Cancer Library

Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

Refine by:

237 records – page 1 of 12.

Talking about death : a dialogue between parent and child

https://bccalibrary.andornot.com/en/permalink/catalog9733
Grollman, Earl A. [Boston, MA]: Beacon Press , 1990. 3rd ed., updated and expanded.
Audience
Patient or Public
Call Number
BF789 G875 1990
Availability
1 copy, 1 available
Includes principles for helping children; a passage to be read with a child; guidelines for responding to questions that might arise from the read-along section; and a list of resources.
Author
Grollman, Earl A
Edition
3rd ed., updated and expanded
Place of Publication
[Boston, MA]
Publisher
Beacon Press
Publication Date
1990
Subjects
Attitude to Death
Child
Death
Parent-Child Relations
Juvenile Literature
Abstract
Includes principles for helping children; a passage to be read with a child; guidelines for responding to questions that might arise from the read-along section; and a list of resources.
ISBN
0807023639
9780807023631
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Call Number
BF789 G875 1990

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

What dying people want : practical wisdom for the end of life

https://bccalibrary.andornot.com/en/permalink/catalog9786
Kuhl, David. New York, NY: PublicAffairs , 2002.
Audience
Patient or Public
Call Number
BF789 D4 K96 2002
Availability
6 copies, 6 available
Author
Kuhl, David
Place of Publication
New York, NY
Publisher
PublicAffairs
Publication Date
2002
Physical Description
xxix, 317 p. ; 22 cm.
Subjects
Death - psychology
Terminal Care
Family Relations
Attitude to Death
Terminally Ill - psychology
Popular Work
Notes
Branch copies may vary in ISBN and pagination.
ISBN
1586481193 (pbk.)
0385658834
9780385658843
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Vancouver Library
Call Number
BF789 D4 K96 2002

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
Show Less

Handbook for mortals : guidance for people facing serious illness

https://bccalibrary.andornot.com/en/permalink/catalog10405
Lynn, Joanne, Harrold, Joan. New York, NY: Oxford University Press , 1999.
Audience
Patient or Public
Call Number
WB310 H236 1999
Availability
1 copy, 1 available
Topics include finding meaning; controlling pain; managing symptoms; forgoing medical treatment; hastening death; and talking to your doctor. Includes patient stories and photos.
Author
Lynn, Joanne
Harrold, Joan
Corporate Author
Center to Improve Care of the Dying
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
1999
Subjects
Death - psychology
Terminally Ill - psychology
Attitude to Death
Terminal Care
Abstract
Topics include finding meaning; controlling pain; managing symptoms; forgoing medical treatment; hastening death; and talking to your doctor. Includes patient stories and photos.
ISBN
0195146018
9780195146011
Language
English
Material Type
Book
Audience
Patient or Public
Location
Kelowna Cancer Info Ctr
Call Number
WB310 H236 1999

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
Show Less

Stepping out of sorrow and pain : losing your partner

https://bccalibrary.andornot.com/en/permalink/catalog10602
Poon, Myrna. Hong Kong: Glory Communication Co. Ltd. , 2003.
Audience
Patient or Public
Call Number
BF789 P822 2003
Availability
2 copies, 2 available
Author
Poon, Myrna
Place of Publication
Hong Kong
Publisher
Glory Communication Co. Ltd.
Publication Date
2003
Subjects
Grief
Loss
Death
Attitude to Death
Popular Work
ISBN
9628664484
Language
Chinese
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Call Number
BF789 P822 2003

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Graceful passages : a companion for living and dying

https://bccalibrary.andornot.com/en/permalink/catalog11024
Stillwater, Michael, Malkin, Gary Remal. Novato, CA: Companion Arts , 2000.
Audience
Patient or Public
Call Number
BF789 G729 2000
Availability
5 copies, 5 available
Two CD's encase in small book (56 p.); Disc 1: Messages; Disc 2: Music
Alternate Title
Companion for living and dying
Author
Stillwater, Michael
Malkin, Gary Remal
Place of Publication
Novato, CA
Publisher
Companion Arts
Publication Date
2000
Subjects
Bereavement
Attitude to Death
Religions
Cross Cultural Comparison
Popular Work
Abstract
Two CD's encase in small book (56 p.)
Disc 1: Messages
Disc 2: Music
ISBN
0970095007
Language
English
Material Type
Book
CD
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Vancouver Library Relax
Call Number
BF789 G729 2000

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VC Library Relax Available
c.2 BC Cancer Agency VC Library Relax Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

Survivorship guide for bone marrow / stem cell transplant : coping with late effects

https://bccalibrary.andornot.com/en/permalink/catalog19596
Stronach, Keren. Southfield, MI: National Bone Marrow Transplant Link (nbmtLink) , 2010. rev. ed.
Audience
Patient or Public
Call Number
WH380 S963 2010
Availability
2 copies, 2 available
  1 read online  
Author
Stronach, Keren
Corporate Author
National Bone Marrow Transplant Link
Edition
rev. ed.
Place of Publication
Southfield, MI
Publisher
National Bone Marrow Transplant Link (nbmtLink)
Publication Date
2010
Physical Description
63 p. : 25 cm.
Subjects
Bone Marrow Transplantation
Stem Cell Transplantation
Survivors
Adaptation, Psychological
United States
Popular Work
Language
English
Material Type
Book
Online
Audience
Patient or Public
Location
Vancouver Library
Internet
Call Number
WH380 S963 2010
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
Show Less
Lynch, Lisa. London: Arrow Books , 2010.
Audience
Patient or Public
Call Number
WP870 L987 2010
Availability
2 copies, 2 available
Alternate Title
C-word : just your average 28 year old, friends, family, facebook and cancer
Author
Lynch, Lisa
Place of Publication
London
Publisher
Arrow Books
Publication Date
2010
Physical Description
viii, 294 p. ; 20 cm.
Subjects
Breast Neoplasms
Adaptation, Psychological
Autobiography
Popular Work
ISBN
9780099547549
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Call Number
WP870 L987 2010

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

Breast cancer recurrence and advanced disease : comprehensive expert guidance

https://bccalibrary.andornot.com/en/permalink/catalog19688
Gordon, Barbara L. Durham: Duke University Press , 2010.
Audience
Patient or Public
Call Number
WP870 B828g 2010
Availability
6 copies, 6 available
Author
Gordon, Barbara L
Editor
Gordon, Barbara L
Place of Publication
Durham
Publisher
Duke University Press
Publication Date
2010
Physical Description
xxvi, 356 p. : ill. ; 24 cm.
Subjects
Breast Neoplasms - psychology
Neoplasm Metastasis
Recurrence
Adaptation, Psychological
Popular Work
ISBN
9780822347637
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
WP870 B828g 2010

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

Extraordinary friendships through breast cancer : celebrity portraits by Rankin

https://bccalibrary.andornot.com/en/permalink/catalog19699
Rankin. London: SEA Design , 2006.
Audience
Patient or Public
Call Number
WP870 R211 2006
Availability
1 copy, 1 available
Author
Rankin
Corporate Author
Breast Friends
Place of Publication
London
Publisher
SEA Design
Publication Date
2006
Physical Description
1 v. (unpaged) : ill. ; 31 cm.
Subjects
Breast Neoplasms - psychology
Social Support
Survivors
Adaptation, Psychological
Family
Friends
Interpersonal Relations
Autobiography
Portraits
Popular Work
ISBN
9780955389801
0955389801
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
WP870 R211 2006

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

How can I help? : everyday ways to help your loved ones live with cancer

https://bccalibrary.andornot.com/en/permalink/catalog19737
Spencer, Monique Doyle. Avon, MA: Adams Media , 2008.
Audience
Patient or Public
Call Number
QZ201 S745 2008
Availability
3 copies, 3 available
Author
Spencer, Monique Doyle
Place of Publication
Avon, MA
Publisher
Adams Media
Publication Date
2008
Physical Description
xv, 223 p. ; 19 cm.
Subjects
Neoplasms - psychology
Breast Neoplasms - psychology
Social Support
Caregivers
Interpersonal Relations
Friends
Adaptation, Psychological
Popular Work
ISBN
9781598696813
1598696815
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
QZ201 S745 2008

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Missing Available
Show Less

Choices in breast cancer treatment : medical specialists and cancer survivors tell you what you need to know

https://bccalibrary.andornot.com/en/permalink/catalog19743
Baltimore, MD: Johns Hopkins University Press , 2008.
Audience
Patient or Public
Call Number
WP870 C545 2008
Availability
1 copy, 1 available
Editor
Miller, Kenneth D
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2008
Physical Description
x, 405 p. : ill. ; 23 cm.
Series
Johns Hopkins Press health book
Subjects
Breast Neoplasms - psychology
Breast Neoplasms - therapy
Decision Making
Survivors
Adaptation, Psychological
Popular Work
ISBN
9780801886850
0801886856
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
WP870 C545 2008

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Everything health guide to living with breast cancer : an accessible and comprehensive resource for women

https://bccalibrary.andornot.com/en/permalink/catalog19748
Carvalho, Lucia Giuggio, Stewart, James A. Avon, MA: Adams Media , 2009.
Audience
Patient or Public
Call Number
WP870 C331 2009
Availability
1 copy, 1 available
Author
Carvalho, Lucia Giuggio
Stewart, James A
Place of Publication
Avon, MA
Publisher
Adams Media
Publication Date
2009
Physical Description
xvi, 287 p : ill. ; 22 cm.
Subjects
Breast Neoplasms
Adaptation, Psychological
Life Change Events
Popular Work
ISBN
9781598699210
1598699210
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
WP870 C331 2009

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Empower : education and support for the family of cancer survivors : participant workbook

https://bccalibrary.andornot.com/en/permalink/catalog19863
Rennie, Heather, Ward, Amanda. [Vancouver, BC?]: BC Cancer Agency , 2010.
Audience
Patient or Public
Call Number
QZ266 R416 2010
Availability
2 copies, 2 available
Author
Rennie, Heather
Ward, Amanda
Corporate Author
BC Cancer Agency. Sociobehavioural Research Centre
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2010
Physical Description
65 p. :ill. ; 28 cm.
Subjects
Neoplasms - psychology
Continuity of Patient Care
Caregivers
Family Relations
Social Support
Survivors
Adaptation, Psychological
Patient Education
BC Cancer Agency
BCCA
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Call Number
QZ266 R416 2010

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Cancer transitions : moving beyond treatment : a program of the Cancer Support Community and Livestrong

https://bccalibrary.andornot.com/en/permalink/catalog19877
Weiss, Erica. [Vancouver, BC?]: BC Cancer Agency. Sociobehavioural Research Centre , 2009. Canadian version.
Audience
Patient or Public
Call Number
QZ201 C216w 2009
Availability
7 copies, 7 available
Author
Weiss, Erica
Corporate Author
BC Cancer Agency. Sociobehavioural Research Centre
Edition
Canadian version
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Sociobehavioural Research Centre
Publication Date
2009
Physical Description
102 p. : ill. ; 28 cm.
Subjects
Neoplasms - psychology
Neoplasms - rehabilitation
Survivors - psychology
Social Support
Self Care
Quality of Life
Patient Education
Adaptation, Psychological
BC Cancer Agency
BCCA
Popular Work
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
QZ201 C216w 2009

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

Cancer in our family : helping children cope with a parent's illness

https://bccalibrary.andornot.com/en/permalink/catalog19929
Heiney, Sue P, Hermann, Joan F. Atlanta, GA: American Cancer Society , 2013. 2nd ed.
Audience
Patient or Public
Call Number
QZ201 H468 2013
Availability
6 copies, 6 available
  1 read online  
Continues / Continued By
Cancer in the family
Alternate Title
Cancer in our family
Cancer in the family
Helping children cope with a parent's illness
Author
Heiney, Sue P
Hermann, Joan F
Edition
2nd ed.
Place of Publication
Atlanta, GA
Publisher
American Cancer Society
Publication Date
2013
Physical Description
xxiv, 231 p. : ill. ; 23 cm.
Series
EBSCOhost eBook
Subjects
Neoplasms - psychology
Family Relations
Parent-Child Relations
Child
Adolescent
Communication
Adaptation, Psychological
Social Support
ISBN
9780944235959
0944235956
9781604432206
Language
English
Material Type
Book
Ebook
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Internet
Call Number
QZ201 H468 2013
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.
Read Online

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less
Pausch, Randy, Zaslow, Jeffrey. New York, NY: Hyperion , 2008.
Audience
Patient or Public
Call Number
BF637 B4 P334 2008
Availability
4 copies, 4 available
The last lecture; Really achieving your childhood dreams; Adventures ... and lessons learned; Enabling the dreams of others; It's about how to live your life; Final remarks; Acknowledgments
Author
Pausch, Randy
Zaslow, Jeffrey
Place of Publication
New York, NY
Publisher
Hyperion
Publication Date
2008
Physical Description
x, 206 p. : ill. ; 18 cm.
Subjects
Neoplasms - psychology
Pancreatic Neoplasms
Attitude to Death
Quality of Life
Family Relations
Terminally Ill
Philosophy
Interpersonal Relations
Teaching
Autobiography
Popular Work
Abstract
The last lecture
Really achieving your childhood dreams
Adventures ... and lessons learned
Enabling the dreams of others
It's about how to live your life
Final remarks
Acknowledgments
ISBN
9781401323257
1401323251
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF637 B4 P334 2008

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

Surviving after cancer : living the new normal

https://bccalibrary.andornot.com/en/permalink/catalog20043
Katz, Anne. Lanham, MD: Rowman & Littlefield Publishers, Inc. , 2011.
Audience
Patient or Public
Call Number
QZ200 K19s 2011
Availability
6 copies, 6 available
  1 read online  
Author
Katz, Anne
Place of Publication
Lanham, MD
Publisher
Rowman & Littlefield Publishers, Inc.
Publication Date
2011
Physical Description
vii, 209 p. ; 24 cm.
Series
Proquest Ebook Central
ebrary books for public
Subjects
Neoplasms - psychology
Neoplasms - rehabilitation
Survivors - psychology
Adaptation, Psychological
Canada
Popular Work
ISBN
9781442203655
144220365X
9781442203679
Language
English
Material Type
Book
Ebook
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Internet
Call Number
QZ200 K19s 2011
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca or calling 1.888.675.8001 x 7000 (toll-free) to obtain a username and password.
Read Online

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Missing Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Missing Available
Show Less

Dying to live well : loving the journey

https://bccalibrary.andornot.com/en/permalink/catalog20070
Weiler, Renate. Holland Landing, ON: Renate Weiler Publishing , 2008.
Audience
Patient or Public
Call Number
BF637 L53 W43 2009
Availability
2 copies, 2 available
Author
Weiler, Renate
Place of Publication
Holland Landing, ON
Publisher
Renate Weiler Publishing
Publication Date
2008
Physical Description
xiv, 157 p. ; 23 cm.
Subjects
Neoplasms - psychology
Life Change Events
Mind-Body Therapies
Adaptation, Psychological
Spirituality
Autobiography
Popular Work
ISBN
9780973304527
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Call Number
BF637 L53 W43 2009

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

Hope in the age of anxiety

https://bccalibrary.andornot.com/en/permalink/catalog20091
Scioli, Anthony, Biller, Henry B. New York, NY: Oxford University Press , 2009.
Audience
Patient or Public
Call Number
WM172 S417 2009
Availability
1 copy, 1 available
Alternate Title
Hope in the age of anxiety : a guide to understanding and strengthening our most important virtue
Author
Scioli, Anthony
Biller, Henry B
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2009
Physical Description
xi, 427 p. ; 25 cm.
Subjects
Life Change Events
Anxiety - psychology
Stress, Psychological
Depression
Emotions
Spirituality
Adaptation, Psychological
Behavior Therapy
Mind-Body Relations, Metaphysical
Popular Work
ISBN
9780195380354
0195380355
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
WM172 S417 2009

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Yoga and breast cancer : a journey to health and healing

https://bccalibrary.andornot.com/en/permalink/catalog20093
Kollak, Ingrid, Utz-Billing, Isabell. New York, NY: Demos Health , 2011.
Audience
Patient or Public
Call Number
WP870 K81y 2011
Availability
6 copies, 6 available
  1 read online  
Author
Kollak, Ingrid
Utz-Billing, Isabell
Place of Publication
New York, NY
Publisher
Demos Health
Publication Date
2011
Physical Description
xv, 173 p. : ill. ; 26 cm.
Series
R2 Library
Subjects
Breast Neoplasms - rehabilitation
Exercise Therapy
Meditation
Imagery (Psychotherapy)
Yoga
Mind-Body Therapies
Adaptation, Psychological
Popular Work
ISBN
9781932603910
1932603913
Language
English
Material Type
Book
Ebook
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Internet
Call Number
WP870 K81y 2011
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca or calling 1.888.675.8001 x 7000 (toll-free) to obtain a username and password.
Read Online

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
1 BC Cancer Agency KEL Cancer Info Ctr Missing Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Missing Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

237 records – page 1 of 12.