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8 records – page 1 of 1.

How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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White fragility : why it's so hard for White people to talk about racism

https://bccalibrary.andornot.com/en/permalink/catalog124367
DiAngelo, Robin. Boston, MA: Beacon Press , 2018.
Audience
Professional
Call Number
HT1503 D538 2018
Availability
2 copies, 2 available
"In this groundbreaking and timely book, antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility. Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by beh…
More Information
Author
DiAngelo, Robin
Place of Publication
Boston, MA
Publisher
Beacon Press
Publication Date
2018
Physical Description
xvii, 169 p. ; 23 cm.
Subjects
White
Race Relations
Defense Mechanisms
Behavior
Interpersonal Communication
Abstract
"In this groundbreaking and timely book, antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility. Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by behaviors including argumentation and silence. These behaviors, in turn, function to reinstate white racial equilibrium and prevent any meaningful cross-racial dialogue. In this in-depth exploration, DiAngelo explores how white fragility develops, how it protects racial inequality, and what we can do to engage more constructively" -- Back cover.
ISBN
9780807047415
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HT1503 D538 2018

Copies

c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Communication toolkit for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog20535
Vancouver Island Health Authority. [Victoria, BC?]: Vancouver Island Health Authority. MultiMedia Services , 2011.
Audience
Professional
Call Number
WA590 C734 2011
Availability
3 copies, 3 available
Evidence-based communication : dispelling the myths; Using questions effectively; Achieving mutual understanding : grounding in communication
More Information
Corporate Author
Vancouver Island Health Authority
Place of Publication
[Victoria, BC?]
Publisher
Vancouver Island Health Authority. MultiMedia Services
Publication Date
2011
Physical Description
60 minutes
Subjects
Communication
Health Education
Delivery of Health Care
Professional-Patient Relations
Evidence-Based Practice
British Columbia
Abstract
Evidence-based communication : dispelling the myths
Using questions effectively
Achieving mutual understanding : grounding in communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Victoria Library
Vancouver Library AV Room
Call Number
WA590 C734 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
c.1 BC Cancer Agency VIC Library Available
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Only 10 seconds to care : help and hope for busy clinicians

https://bccalibrary.andornot.com/en/permalink/catalog18164
Harpham, Wendy Schlessel. Philadelphia, PA: ACP Press , 2009.
Audience
Professional
Call Number
W62 H295 2009
Availability
6 copies, 5 available
More Information
Author
Harpham, Wendy Schlessel
Corporate Author
American College of Physicians
Place of Publication
Philadelphia, PA
Publisher
ACP Press
Publication Date
2009
Physical Description
xvii, 195 p. ; 21 cm.
Subjects
Physician-Patient Relations
Professional-Patient Relations
Empathy
Neoplasms - psychology
Communication
Lymphoma, Non-Hodgkin
Patients - psychology
Quality of Life
Personal Narratives
ISBN
9781934465394
1934465399
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Call Number
W62 H295 2009

Copies

c.1 BC Cancer Agency ARHCC Library On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Sensitively speaking : ensuring equitable access across BC : how to work with interpreters

https://bccalibrary.andornot.com/en/permalink/catalog16389
Malli, Kiran. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2008.
Audience
Professional
Call Number
WA31 B365 2008 v.3
Availability
1 copy, 1 available
More Information
Author
Malli, Kiran
Corporate Author
BCCA Planning Committee on Diversity
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Multi-Media Services
Publication Date
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 3
Subjects
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Ethnic Groups
Translating
Professional-Patient Relations
Communication
Health Services Accessibility
British Columbia
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.3

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Patient-centered communication in cancer care : promoting healing and reducing suffering

https://bccalibrary.andornot.com/en/permalink/catalog16503
Epstein, Ronald M, Street, Richard L. [Bethesda, MD]: National Cancer Institute , 2007.
Audience
Professional
Call Number
QZ266 E64 2007
Availability
1 copy, 1 available
More Information
  2 read online  
Author
Epstein, Ronald M
Street, Richard L
Place of Publication
[Bethesda, MD]
Publisher
National Cancer Institute
Publication Date
2007
Physical Description
xiii, 203 p. : ill. ; 28 cm.
Series
NIH publication # 07-6225
Subjects
Neoplasms - psychology
Medical Oncology
Patient-Centered Care
Oncology Nursing
Neoplasms - therapy
Counseling - methods
Professional-Patient Relations
Communication
Patient Education as Topic
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Internet
Call Number
QZ266 E64 2007
Read Online
http://outcomes.cancer.gov/areas/pcc/communication/monograph.html
http://outcomes.cancer.gov/areas/pcc/communication/pcc_monograph.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Consider the conversation : a documentary on a taboo subject

https://bccalibrary.andornot.com/en/permalink/catalog20182
Bernhagen, Michael, Kaldhusdal, Terry. Shorewood, WI: Burning Hay Wagon Production , 2011.
Audience
Professional
Call Number
WB310 C755 2011
Availability
1 copy, 1 available
Wishes; History; What's next?; Hope; Magic; Conflict; 100 things; Conversation; Why?; Credits
More Information
  2 read online  
Author
Bernhagen, Michael
Kaldhusdal, Terry
Place of Publication
Shorewood, WI
Publisher
Burning Hay Wagon Production
Publication Date
2011
Physical Description
60 minutes + 1 guide
Subjects
Terminally Ill
Attitude to Death
Terminal Care
Hospice Care
Advance Care Planning
Right to Die
Social Support
Communication
Decision Making
Professional-Patient Relations
Interpersonal Relations
Documentaries and Factual Films
Abstract
Wishes
History
What's next?
Hope
Magic
Conflict
100 things
Conversation
Why?
Credits
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WB310 C755 2011
Website Notes
URL links to the discussion guide.
Read Online
http://www.considertheconversation.org/
http://www.considertheconversation.org/sites/default/files/CTC%20Discussion%20Guide.pdf

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Breaking the silence on cancer and sexuality : a handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog15889
Katz, Anne. Pittsburgh, PA: Oncology Nursing Society , 2007.
Audience
Professional
Call Number
QZ200 K19b 2007
Availability
5 copies, 5 available
More Information
Author
Katz, Anne
Place of Publication
Pittsburgh, PA
Publisher
Oncology Nursing Society
Publication Date
2007
Physical Description
xi, 280 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Sexual Behavior
Sexual Dysfunctions, Psychological
Sexual Dysfunction, Physiological
Sex Counseling
Sexuality
Body Image
Sexual Partners
Psychosexual Development
Libido
Communication
Patient Education
Fertility
Professional-Patient Relations
Oncology Nursing
ISBN
9781890504670
189050467X
Language
English
Material Type
Book
Audience
Professional
Location
Surrey Library
Victoria Library
Kelowna Library
Abbotsford Library
Call Number
QZ200 K19b 2007

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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8 records – page 1 of 1.