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47 records – page 1 of 3.

Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560
Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.
Audience
Professional
More Information
  1 read online  
Author
Watson, Diane E
Peterson, Sandra
Mooney, Dawn
Place of Publication
[Vancouver, BC?]
Publisher
UBC Centre for Health Services and Policy Research
Publication Date
2007
Subjects
Neoplasms - psychology
Neoplasms - therapy
Ambulatory Care
Health Services Accessibility
Patient Satisfaction
Cancer Patients
Cancer Care Facilities
Health Care Surveys
Data Collection
British Columbia
ISBN
1897085117
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.chspr.ubc.ca/sites/default/files/publication_files/chspr07-04.pdf
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Multicultural perspectives in working with families : a handbook for the helping professions

https://bccalibrary.andornot.com/en/permalink/catalog122474
New York, NY: Springer Publishing Company, LLC , [2021]. 4th ed.
Audience
Professional
Contents:; I Overview-- 1. Using the Culturagram and an Intersectional Approach in Practice With Culturally Diverse Families -- 2. Practice With Multiracial Individuals and Families -- 3. Transracial Adoption and Transracial Socialization: Clinical Implications and Recommendations -- 4. The DSM-5 F…
More Information
  1 read online  
Editor
Congress, Elaine
González, Manny
Edition
4th ed.
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
[2021]
Series
R2 Library
Subjects
Cultural Diversity
Social work - methods
Counselling
Family Therapy - methods
Sexual and Gender Minorities
Culturally Competent Care
United States
Abstract
Contents:
I Overview-- 1. Using the Culturagram and an Intersectional Approach in Practice With Culturally Diverse Families -- 2. Practice With Multiracial Individuals and Families -- 3. Transracial Adoption and Transracial Socialization: Clinical Implications and Recommendations -- 4. The DSM-5 From a Multicultural Perspective -- 5. Evidence-Based Practice With Ethnically Diverse Clients -- II: ADMINISTRATIVE AND LEGAL PERSPECTIVES -- 6. Managing Agencies for Multicultural Services -- 7. Legal Issues in Practice With Immigrants and Refugees -- III: LIFE CYCLE PERSPECTIVES -- 8. The Multicultural Triangle of the Child, the Family, and the School: Culturally Competent Approaches -- 9. Cross-Cultural Perspectives on Working With Adolescents -- 10. Working With Culturally Diverse Older Adults -- IV: PRACTICE WITH INDIVIDUALS AND FAMILIES FROM DIFFERENT RACIAL/ETHNIC BACKGROUNDS AND GENDER ORIENTATION -- 11. Practice With African American Families -- 12. Practice With Hispanic Individuals and Families -- 13. Practice With Asian Immigrant Families and Intergenerational Issues -- 14. Practice With Native American Families -- 15. Practice With Arab American Families -- 16. Practice With Lesbian, Gay, Bisexual, and Transgender People and Their Families -- V: PHYSICAL AND MENTAL HEALTH ISSUES WITH MULTICULTURAL FAMILIES -- 17. Health Beliefs, Care, and Access of Individuals and Families From Diverse Backgrounds -- 18. Spirituality and Culturally Diverse Families: The Intersection of Culture, Religion, and Spirituality -- 19. HIV/AIDS and Latinx Families: Practice Considerations -- 20. Substance Abuse --21. Practice With Immigrant Victims of Domestic Violence -- 22. Culture, Intersectionality, and Suicide -- VI ETHICAL ISSUES AND FUTURE DIRECTIONS -- 23. Ethical Issues and Future Directions
ISBN
082615414X
9780826154149
9780826154156
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/082615414X
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Comprehensive care of the transgender patient

https://bccalibrary.andornot.com/en/permalink/catalog122477
Philadelphia, PA: Elsevier Health Sciences , 2020.
Audience
Professional
Contents:; 1. Introduction to Transgender Medicine -- 2. Mental Health Care for the Adult Transgender Patient -- 3. Mental Health Care for the Child and Adolescent Transgender Patient -- 4. Disorders of Sex Development and Intersex Patients -- 5. Hormone Treatment for the Adult Transgender Patient …
More Information
  1 read online  
Editor
Ferrando, Cecile A.
Place of Publication
Philadelphia, PA
Publisher
Elsevier Health Sciences
Publication Date
2020
Series
R2 Library
Subjects
Sex Reassignment Procedures - methods
Sex Reassignment Surgery - methods
Transgender Persons
Sexual and Gender Minorities
Abstract
Contents:
1. Introduction to Transgender Medicine -- 2. Mental Health Care for the Adult Transgender Patient -- 3. Mental Health Care for the Child and Adolescent Transgender Patient -- 4. Disorders of Sex Development and Intersex Patients -- 5. Hormone Treatment for the Adult Transgender Patient -- 6. Hormone Treatment for the Adolescent Transgender Patient -- 7. Overview of Surgery for Transgender Patients -- 8. Facial Surgery for Transgender Patients -- 9. Breast and Chest Surgery for Transgender Patients -- 10. Genital Confirmation Surgery for Patients Assigned Male at Birth -- 11. Genital Confirmation Surgery for Patients Assigned Female at Birth -- 12. Primary and Preventative Care for Transgender Patients -- 13. Gynecologic Care for Transgender Patients -- 14. Hysterectomy for the Transgender Man
ISBN
0323496423
9780323496421
9780323512268
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/0323496423
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LGBTQ-inclusive hospice and palliative care : a practical guide to transforming professional practice

https://bccalibrary.andornot.com/en/permalink/catalog122777
Acquaviva, Kimberly D. New York, NY: Harrington Park Press , 2017.
Audience
Professional
Contents:; Self-awareness and communication -- Sex, gender, sexual orientation, behavior, and health -- Understanding attitudes and access to care -- The history and physical examination -- Shared decision making and family dynamics -- Care planning and coordination -- Ethical and legal issues -- P…
More Information
  1 read online  
Author
Acquaviva, Kimberly D.
Place of Publication
New York, NY
Publisher
Harrington Park Press
Publication Date
2017
Series
EBSCOhost eBook
Subjects
Palliative Medicine
Sexual and Gender Minorities
Hospice Care - methods
Health Knowledge, Attitudes, Practice
Abstract
Contents:
Self-awareness and communication -- Sex, gender, sexual orientation, behavior, and health -- Understanding attitudes and access to care -- The history and physical examination -- Shared decision making and family dynamics -- Care planning and coordination -- Ethical and legal issues -- Patient and family education and advocacy -- Psychosocial and spiritual issues -- Ensuring institutional inclusiveness.
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9781939594143
9781939594167
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1628750&site=ehost-live
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Supporting transgender autistic youth and adults : a guide for professionals and families

https://bccalibrary.andornot.com/en/permalink/catalog123681
Gratton, Finn V. London, UK: Jessica Kingsley Publishers , 2021.
Audience
Professional
More Information
  1 read online  
Author
Gratton, Finn V.
Place of Publication
London, UK
Publisher
Jessica Kingsley Publishers
Publication Date
2021
Series
Proquest Ebook Central
Subjects
Autistic Disorder
Transgender Persons
Health Services for Transgender Persons
Health Services for Persons with Disabilities
ISBN
9781784508302
9781785928031
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=5849994
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Bodies and barriers : queer activists on health

https://bccalibrary.andornot.com/en/permalink/catalog123682
Oakland, CA: PM Press , 2020.
Audience
Professional
Summary:; LGBT people pervasively experience health disparities, affecting every part of their bodies and lives. Yet many are still grappling to understand the mutually reinforcing health care challenges that lead LGBT people to experience worsened health outcomes. Bodies and Barriers informs healt…
More Information
  1 read online  
Editor
Shanker, Adrian
Place of Publication
Oakland, CA
Publisher
PM Press
Publication Date
2020
Series
Proquest Ebook Central
Subjects
Sexual and Gender Minorities
Culturally Competent Care
Healthcare Disparities
Abstract
Summary:
LGBT people pervasively experience health disparities, affecting every part of their bodies and lives. Yet many are still grappling to understand the mutually reinforcing health care challenges that lead LGBT people to experience worsened health outcomes. Bodies and Barriers informs health care professionals, students in health professions, policymakers, and fellow activists about these challenges, providing insights and a road map for action that could improve queer health. - Provided by publisher.
ISBN
9781629638010
9781629637846
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=5946728
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LGBT populations and cancer in the global context

https://bccalibrary.andornot.com/en/permalink/catalog124179
Cham, Switzerland: Springer , 2022.
Audience
Professional
More Information
  1 read online  
Editor
Boehmer, Ulrike
Dennert, Gabriele
Place of Publication
Cham, Switzerland
Publisher
Springer
Publication Date
2022
Series
Proquest Ebook Central
Subjects
Sexual and Gender Minorities
Neoplasms - prevention & control
Healthcare Disparities
Health Services Accessibility
Global Health
ISBN
9783031065842
9783031065859
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This title is licensed for one user at a time on BC Cancer network computer. If you are denied access while on a network computer, try again later.
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=7076764
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Trans bodies, trans selves : a resource for the transgender community

https://bccalibrary.andornot.com/en/permalink/catalog124275
New York, NY: Oxford University Press , 2022. 2nd ed.
Audience
Patient or Public
More Information
  1 read online  
Editor
Erickson-Schroth, Laura
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2022
Series
Proquest Ebook Central
Subjects
Transgender Persons
Gender Identity
Sexual and Gender Minorities
Popular Work
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9780190092726
9780190092740
Language
English
Material Type
Ebook
Audience
Patient or Public
Location
Internet
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca or calling 1.888.675.8001 x 7000 (toll-free) to obtain a username and password.
Read Online
https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=6903942
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Transgender health issues

https://bccalibrary.andornot.com/en/permalink/catalog124286
Boslaugh, Sarah. Santa Barbara, CA: Greenwood , 2018.
Audience
Professional
More Information
  1 read online  
Author
Boslaugh, Sarah
Place of Publication
Santa Barbara, CA
Publisher
Greenwood
Publication Date
2018
Series
EBSCOhost eBook Nursing Collection
Health and medical issues today
Subjects
Sexual and Gender Minorities
Transgender Persons
Culturally Competent Care
Gender Identity
Health Equity
Health Services for Transgender Persons
ISBN
9781440858871
9781440858888.
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=1860890&site=ehost-live
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Fast facts about LGBTQ+ care for nurses

https://bccalibrary.andornot.com/en/permalink/catalog124543
Traister, Tyler. New York, NY: Springer Publishing Company, LLC , 2022.
Audience
Professional
More Information
  1 read online  
Alternate Title
Fast facts about LGBTQ+ care for nurses : how to deliver culturally competent and inclusive care
Author
Traister, Tyler
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2022
Series
Proquest Ebook Central
Fast facts series
Subjects
Nursing Care - methods
Culturally Competent Care - methods
Sexual and Gender Minorities
Education, Nursing
Social Stigma
ISBN
9780826161512
9780826161567
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This title is licensed for one user at a time on BC Cancer network computer. If you are denied access while on a network computer, try again later.
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url= https://ebookcentral.proquest.com/lib/bccancer-ebooks/reader.action?docID=6730259
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The care we dream of : liberatory & transformative approaches to LGBTQ+ health

https://bccalibrary.andornot.com/en/permalink/catalog124550
Vancouver, BC: Arsenal Pulp Press , 2021.
Audience
Patient or Public
More Information
  1 read online  
Editor
Sharman, Zena
Place of Publication
Vancouver, BC
Publisher
Arsenal Pulp Press
Publication Date
2021
Series
EBSCOhost eBook
Subjects
Sexual and Gender Minorities
Minority Health
Healthcare Disparities
Physician-Patient Relations
Personal Narratives
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9781551528618
Language
English
Material Type
Ebook
Audience
Patient or Public
Location
Internet
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.
Read Online
https://web-p-ebscohost-com.bccancer.idm.oclc.org/pfi/detail/detail?vid=1&sid=0aa0e1c4-d9fa-4d07-bd1b-24459213a65e%40redis&bdata=JkF1dGhUeXBlPWNvb2tpZSxpcCxzc28sdXJsLHVpZCZzaXRlPXBmaS1saXZl#
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Finding what works in health care : standards for systematic reviews

https://bccalibrary.andornot.com/en/permalink/catalog19853
Washington, DC: Institute of Medicine, National Academies Press , 2011. prepublication copy : uncorrected proofs.
Audience
Professional
More Information
  2 read online  
Editor
Eden, Jill
Edition
prepublication copy : uncorrected proofs
Place of Publication
Washington, DC
Publisher
Institute of Medicine, National Academies Press
Publication Date
2011
Subjects
Review Literature as Topic
Meta-Analysis as Topic
Decision Making
Evidence-Based Medicine - methods
Comparative Effectiveness Research
Delivery of health Care - standards
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
https://www.nap.edu/catalog/13059/finding-what-works-in-health-care-standards-for-systematic-reviews
http://www.iom.edu/Reports/2011/Finding-What-Works-in-Health-Care-Standards-for-Systematic-Reviews/Standards.aspx
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Best practices in creating and delivering LGBTQ cultural competency trainings for health and social service agencies

https://bccalibrary.andornot.com/en/permalink/catalog21708
Margolies, Liz, Joo, Rej, McDavid, Jenna. , [2014].
Audience
Professional
More Information
  1 read online  
Alternate Title
LGBTQ cultural competency trainings
Author
Margolies, Liz
Joo, Rej
McDavid, Jenna
Corporate Author
National LGBT Cancer Network
Publication Date
[2014]
Subjects
Cultural Competency - education
Delivery of health Care - standards
Sexual and Gender Minorities
Health Services for Transgender Persons
Gender Identity
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://cancer-network.org/wp-content/uploads/2017/02/best_practices.pdf
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Implementing curricular and institutional climate changes to improve health care for individuals who are LGBT, Gender Nonconforming or born with DSD : a resource for medical educators.

https://bccalibrary.andornot.com/en/permalink/catalog114375
Washington, DC: Association of American Medical Colleges , 2014.
Audience
Professional
More Information
  1 read online  
Editor
Hollenbach, Andrew D.
Eckstrand, Kristen L.
Dreger, Alice
Place of Publication
Washington, DC
Publisher
Association of American Medical Colleges
Publication Date
2014
Series
R2 Library
Subjects
Education, Medical
Minority Health - education
Health Services for Transgender Persons
Healthcare Disparities
Clinical Competence
Sexual and Gender Minorities
ISBN
9780000901026
0000901024
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.r2library.com/resource/title/0000901024
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From patients who know : a hospital handbook

https://bccalibrary.andornot.com/en/permalink/catalog119928
Openlab, University Health Network. [Toronto, ON]: Openlab, University Health Network , 2016.
Audience
Patient or Public
More Information
  1 read online  
Corporate Author
Openlab, University Health Network
Place of Publication
[Toronto, ON]
Publisher
Openlab, University Health Network
Publication Date
2016
Physical Description
87 p.
Subjects
Inpatients - psychology
Aged
Hospitalization
Adaptation, Psychological
Consumer Health Information
Patient Satisfaction
Patient Navigation
Patient Participation
Guidebooks
Patient Education Handout
Notes
"This Handbook is a product of OpenLab's Stuff Patients Want initiative. Stuff Patients Want is a participatory design initiative in which patients come together to share health care experiences they find frustrating. These patients are then armed with the tools (e.g. design, production)they need to bring their practical and inspired solutions to life. Stuff Patients Want is carried out in the Scandinavian participatory design tradition, driven by the idea that the people destined to use a product or service should play a critical role in designing it, and characterized by active collaboration between users and designers throughout the participatory process."
ISBN
9780995281509
Material Type
Book
Online
Audience
Patient or Public
Location
Internet
Website Notes
E-book available in PDF format
Read Online
http://uhnopenlab.ca/wp-content/uploads/2016/10/Hospital-Handbook_eBook_2016-08-24.pdf
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No one overlooked : experiences of older people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120013
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of older people affected by cancer.
More Information
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Aged
Health Services for the Aged
Health Services Accessibility
Attitude to Health
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of older people affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.macmillan.org.uk/_images/experiencesofolderpeople_tcm9-271121.pdf
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No one overlooked : experiences of LGBT people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120016
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
More Information
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Health Services for Transgender Persons
Sexual and Gender Minorities
Abstract
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
http://www.macmillan.org.uk/documents/aboutus/research/inclusionprojects/experiencesoflgbtpeople.pdf
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No one overlooked : experiences of BME people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120017
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
More Information
  1 read online  
Alternate Title
No one overlooked : experiences of black minority ethnic people affected by cancer
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Minority Groups
Minority Health
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
http://www.macmillan.org.uk/documents/aboutus/research/inclusionprojects/experiencesofbmepeople.pdf
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Hiding who I am : the reality of end of life care for LGBT people

https://bccalibrary.andornot.com/en/permalink/catalog120028
Marie Curie. [United Kingdom]: Marie Curie , 2016.
Audience
Professional
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
More Information
  1 read online  
Corporate Author
Marie Curie
Place of Publication
[United Kingdom]
Publisher
Marie Curie
Publication Date
2016
Subjects
Terminal Care
Terminally Ill - psychology
Palliative Care
Hospice Care
Patient-Centered Care
Patient Satisfaction
Surveys and Questionnaires
Sexual and Gender Minorities
Health Services for Transgender Persons
Abstract
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.mariecurie.org.uk/globalassets/media/documents/policy/policy-publications/june-2016/reality-end-of-life-care-lgbt-people.pdf
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
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47 records – page 1 of 3.