Author

Brown, Debra J

Place of Publication

[Victoria?]

Publisher

Ministry of Health

Ministry Responsible for Seniors

Women's Health Bureau

Publication Date

2000

Physical Description

109 p. : ill.

Subjects

Women in medicine - British Columbia - history

Women's health services - British Columbia - history

Women - Health and hygiene

History of medicine - British Columbia

ISBN

0772643318

Material Type

Book

Online

Audience

Professional

Location

Victoria Library

Internet

Call Number

WZ80.5 W5 B769 2000

Copies

Author

Buckman, Robert

Place of Publication

Baltimore, MD

Publisher

Johns Hopkins University Press

Publication Date

2010

Physical Description

xiii, 143 p. ; 24 cm.

Subjects

Physician-Patient Relations

Truth Disclosure

Communication

Physician's Role - psychology

Abstract

Some "can’t go wrong" tips

Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol

Managing conflict and escalation : the HARD protocol

Giving information effectively : the SAFER protocol

Requesting autopsy or organ donation

Conclusion : putting it all together and making a difference in communication.

ISBN

9780801895579

080189557X

Language

English

Material Type

Book

DVD

Audience

Professional

Location

Vancouver Library

Surrey Library

Kelowna Library

Victoria Library

Abbotsford Library

Call Number

W62 B925p 2010

Copies