Author

Kalanithi, Paul

Place of Publication

New York, NY

Publisher

Random House

Publication Date

2016

Physical Description

xix, 228 p. : ill. ; 20 cm.

Subjects

Neoplasms - psychology

Attitude to Death

Lung Neoplasms - psychology

Personal Narratives

Autobiography

Quality of Life

Family Relations

Terminally Ill

Neurosurgeons

Popular Work

ISBN

9780812988406

081298840X

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Abbotsford Cancer Info Ctr

Victoria Cancer Info Ctr

Call Number

BF789 D4 K14 2016

Copies

Author

Schneider, Stephen Henry

Lane, Janica

Edition

1st Da Capo Press ed.

Place of Publication

Cambridge, MA

Publisher

Da Capo Press

Publication Date

2005

Subjects

Patient Participation - personal narratives

Physician-Patient Relations - personal narratives

Neoplasms - therapy - personal narratives

Delivery of Health Care - personal narratives

Patient Advocacy

Patient Compliance

Patient Satisfaction

Lymphoma, Non-Hodgkin

ISBN

9780738210254

0738210250

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Cancer Info Ctr

Victoria Cancer Info Ctr

Call Number

WX150 S459p 2005

Copies

Editor

King, Cynthia R

Hinds, Pamela S

Edition

2nd ed.

Place of Publication

Sudbury, MA

Publisher

Jones and Bartlett

Publication Date

2003

Physical Description

xxvii, 533 p. : ill

Series

Jones and Bartlett series in oncology

Subjects

Neoplasms - nursing

Quality of Life

Patient Satisfaction

Oncology Nursing

ISBN

0763722359

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

WY156 Q14 2003

Copies

Author

Snyder, Bo

Place of Publication

Chicago, IL

Publisher

Health Administration Press

Publication Date

2016

Series

R2 Library

ACHE management series

Subjects

Patient Satisfaction

Physician-Patient Relations

Quality of Health Care

Work Engagement

Work Performance

Quality Improvement

Abstract

Table of Contents:

The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.

ISBN

1567937381

9781567937381

9781567938098

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Author

Shockney, Lillie D

Place of Publication

Sudbury, MA

Publisher

Jones and Bartlett Publishers

Publication Date

2011

Physical Description

xi, 114 p. ; 21 cm.

Subjects

Oncology Nursing

Breast Neoplasms - nursing

Breast Neoplasms - psychology

Continuity of Patient Care

Health Services Accessibility - organization & administration

Oncologic Nursing - organization & administration

Nurse's Role

ISBN

9780763784942

Language

English

Material Type

Book

Audience

Professional

Location

Surrey Library

Abbotsford Library

Call Number

WY156 S559b 2011

Copies

Editor

Larin, Linda R.

Place of Publication

Chicago, IL

Publisher

Health Administration Press

Publication Date

2014

Physical Description

xxvi, 297 p. ; 23 cm.

Series

ACHE Management Series

Subjects

Patient-Centered Care

Professional-Patient Relations

Quality of Health Care

Interpersonal Relations

Personal Narratives as Topic

ISBN

9781567936131

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

W 84.7 I59 2014

Copies

Editor

Ziebland, Sue

Coulter, Angela

Calabrese, Joseph D.

Place of Publication

Oxford, UK

Publisher

Oxford University Press

Publication Date

2013

Physical Description

x, 169 p. : ill. ; 24 cm.

Subjects

Quality Assurance, Health Care - methods

Health Care Surveys - methods

Patient Satisfaction

Patient Acceptance of Health Care

Abstract

Table of Contents:

Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.

ISBN

9780199665372

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

W84.41 U55 2013

Copies

Editor

Sullivan, Terrence

Place of Publication

[Ottawa, ON]

Publisher

Canadian Healthcare Association

Publication Date

2003

Subjects

Neoplasms - Ontario

Quality of Health Care - Ontario

Patient Satisfaction

ISBN

1896151094

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

QZ200 S915 2003

Copies

Author

Love, Rebecca

Hanrahan, Nancy

Ackerman, Mary ,

Corporate Author

Society of Nurse Scientists, Innovators, Entrepreneurs and Leaders (SONSIEL)

Place of Publication

New York, NY

Publisher

Springer Publishing Company, LLC

Publication Date

[2021]

Series

R2 Library

Subjects

Nurses

Leadership

Professional Practice

Nurse's Role

Education, Nursing

Personal Narratives

Abstract

Contents:

Chapter 1: Shift Disruptors: Stories of Nurses Recognizing their Unique Role in Healthcare -- *Nurses Lighting Paths to Healthcare Transformation -- Overcoming Obstacles to Find My Voice -- *Kaizen at Massachusetts General Hospital -- Nurse Superheroes -- Phoenix Rising -- "Just a Nurse" With CEO Added to Her Name -- Becoming a "Nurse on Purpose" --Nothing Motivates You More Than the Fear of Losing It All -- I Am a Nurse The Rebel Nurse's Progress Note -- Chapter 2: Overcoming the Odds: Pioneer Nurses Blazing Trails Around the World -- A Nurse's Diagnoses -- Why Did You Become a Nurse? -- A Spark of Inspiration -- Be Exceptional -- Nursoldier -- The Nursing Opportunity -- Wake-Up Giant -- *The Rebel Nurse's Progress Note -- Chapter 3: Transforming Your Passion: Innovatively Adaptive Nurses Working Across Multiple Sectors -- The Unforeseen Journey -- Forging a Different Path at the Intersection of Nursing and Innovation -- What the Hack?! How a Nursing Hackathon Changed My Career -- Living a Life by Design In Good Company --Take the Risk -- Fortune Favors the Bold -- A Rebel Curriculum -- A Creative in Healthcare -- The Nurse Attorney -- Top Three Pieces Of Advice -- The Reflection of a Nurse -- The Rebel Nurse's Progress Note -- Chapter 4: The Price of Compassion: Soulful Stories of the Humanity of Nursing -- *The Gift of Nursing -- Walking on the Edge -- The Good Nurse -- The Nurse Iconoclast -- A Tumor and a Razor -- Rejecting Art and Embracing Caregiving -- Soul Drought -- Rising from the Depths -- The Nurse Iconoclast -- The Mindfulness Nurse -- A Search for Meaning The Rebel Nurse's Progress Note -- Chapter 5: Sharing Their Story: Words of Wisdom by Rebel Nurses Who Disrupted the Status Quo -- Lessons Learned -- My Roadblocks Were Simple Redirections to the Path I Was Meant to Take Blaze! -- The Winding Road to Caring for the Vulnerable and the Profession -- Innovation-It's Like Riding a New Roller Coaster -- The Nursing Playbook -- Zenventuring Through Business and Life -- The Start-Up Years 2005-2009 -- 2010-2013: Growth with a Lot More Paperwork! -- 2013-2015: Growth and Then the Sale -- Be the Change: If It Makes Sense ... Do It The Intrapreneurial Nurse -- Look Early on for Role Models and other Rebel Nurses -- Reflect on Why You Decided to Enter into Nursing Practice. Keep This in Mind Along the Way -- Strive to Practice to the Full Extent of Your Education and Licensure -- Look for Ways to Challenge the Status Quo, with Intrapreneurial Practice -- *Throughout Your Career, Always Look Toward Your Next Goal -- Embrace the Blending of Roles: Intrapreneur to Academic to Entrepreneur -- Healthcare Equity is not an Opition -- Think of Yourself as the CEO of Your Own Career

ISBN

0826151434

9780826151438

9780826151445

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Author

Thomas, Judy

Renter, Mellisa

Place of Publication

Indianapolis, IN

Publisher

Sigma Theta Tau International Honor Society of Nursing

Publication Date

2021

Series

EBSCOhost eBook Nursing Collection

Subjects

Nursing - organization & administration

Nurses - psychology

Personnel Management - methods

Quality of Health Care - standards

Abstract

Contents:

Traditional Nurse Retention Practices -- Program Creation -- IMPACT Program Overview -- Phase 1 : Where It all Starts -- Phase 2 : How It Works -- Portfolio Categories and Activities -- Phase 3 : Presenting, Recognizing, and Celebrating -- Program Leadership : The IMPACT Committee -- Getting Organizational Buy-In -- IMPACT Program and Project Outcomes -- Professional Journey : Clinical Nurse

ISBN

9781646480463

9781646480470

9781646480487

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Author

Cousins, Norman

Place of Publication

New York, NY

Publisher

W.W. Norton & Company

Publication Date

1979

Physical Description

173 p. ; 19 cm.

Subjects

Attitude to Health

Consumer Participation

Volition

Personal Narratives

Popular Work

ISBN

9780393038873

0393038874

Language

English

Material Type

Book

Audience

Patient or Public

Location

Abbotsford Cancer Info Ctr

Prince George Cancer Info Ctr

Call Number

WD375 C867 1979

Copies

Author

Leider, Richard J.

Edition

3rd ed., revised and expanded

Place of Publication

Oakland, CA

Publisher

Berrett-Koehler Publishers, Inc.

Publication Date

2015

Physical Description

xiv, 192 p. ; 22 cm.

Subjects

Occupations

Self-realization

Personal Satisfaction

Quality of Life

Popular Work

ISBN

9781626566361

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Abbotsford Cancer Info Ctr

Call Number

BF637 C5 L527 2015

Website Notes

This resource was purchased with a donation from the Order of the Eastern Star.

Copies

Author

Barss, Karen Scott

Place of Publication

Saskatoon, Sask.

Publisher

Granny Ranch Publishing House

Publication Date

1999

Subjects

Breast Neoplasms - personal narratives - popular works

Breast Neoplasms - psychology - popular works

Poetry

ISBN

1896971016

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Cancer Info Ctr

Call Number

WP870 B282 1999

Copies

Corporate Author

BC Cancer Agency

British Columbia Ministry of Health

First Nations Health Authority

BC Patient Safety & Quality Council

Place of Publication

[Vancouver, BC?]

Publisher

BC Patient Safety & Quality Council

Publication Date

2019

Subjects

Patient Navigation

Patient Satisfaction

Neoplasms

Neoplasms - psychology

Health Personnel

Delivery of Health Care, Integrated

Quality of Health Care

Health Services

Health Services, Indigenous

British Columbia

Notes

January 2019

Language

English

Material Type

Report

Online

Audience

Professional

Location

Internet

Website Notes

High-resolution versions of the maps can be

downloaded from BCPSQC.ca

Author

Brown, Sharon

Place of Publication

Madeira Park, B.C.

Publisher

Harbour Publishing

Publication Date

1993

Subjects

Terminal Care - personal narratives

Home Nursing

Stress, Psychological

Death - personal narratives

ISBN

1550170872

9781550170870

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Vancouver Cancer Info Ctr

Call Number

WY87 B879 1993

Copies

Author

Kenney, Charles

Place of Publication

Boca Raton, Fla.

Publisher

CRC Press

Publication Date

2011

Physical Description

xxii, 223 p. : ill. ; 24 cm.

Subjects

Health facility administration

Cost Control - methods

Delivery of Health Care - organization & administration

Efficiency, Organizational

Patient Satisfaction

Quality Assurance, Health Care - methods

Washington

ISBN

9781563273759

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Kelowna Library

Call Number

WX150 K36 2011

Copies

Author

Jain, S. Lochlann

Place of Publication

Berkeley, CA

Publisher

University of California Press

Publication Date

2013

Physical Description

290 p. : ill. ; 23 cm

Subjects

Neoplasms - psychology

Carcinogens

Health Policy

Medical Oncology - legislation & jurisprudence

Neoplasms - economics

Research Support as Topic

United States

Personal Narratives

ISBN

9780520276574

Language

English

Material Type

Book

Audience

Professional

Location

Victoria Cancer Info Ctr

Call Number

QZ200 J25 2013

Copies

Author

Yue, Kathleen

Place of Publication

[Victoria, BC?]

Publisher

University of Victoria

Publication Date

2011

Subjects

Neoplasms - complications

Terminal Care

Palliative Care

Personal Satisfaction

Quality of Life

Neoplasms - psychology

Neoplasms - nursing

Adaptation, Psychological

Language

English

Material Type

Book

Thesis

Audience

Professional

Location

Victoria Library

Call Number

LE3 2011 Y94

Copies

Corporate Author

United States. Agency for Healthcare Research and Quality

Editor

Hughes, Ronda G

Place of Publication

Rockville, MD

Publisher

Agency for Healthcare Research and Quality

Publication Date

2008

Physical Description

3v.

Series

AHRQ publication no. 08-0043

Subjects

Patient Care - standards

Patient Care - nursing

Nursing

Safety Management - standards

Health Facilities - organization & administration

Quality Assurance, Health Care

Medical Errors - prevention & control

Patient-Centered Care

Quality of Health Care

Occupational Health

Patient Care Management

Evidence-Based Medicine

Abstract

v.1: Patient safety and quality

Evidence-based practice

Patient-centered care

v.2: Working conditions : work environment

Critical opportunities for patient safety and quality

v.3: Tools for improvement

ISBN

978587633539 (v.1)

978587633546 (v.2)

978587633553 (v.3)

Language

English

Material Type

Book

Online

Audience

Professional

Location

Vancouver Library

Internet

Call Number

WY100 P298h 2008

Copies

Author

Waldinger, Robert J.

Schulz, Marc S.

Place of Publication

New York, NY

Publisher

Simon & Schuster

Publication Date

2023

Physical Description

ix, 341 p. : ill. ; 24 cm.

Subjects

Happiness

Interpersonal Relations

Friends - psychology

Personal Satisfaction

Quality of Life

Popular Work

ISBN

9781982166694

Language

English

Material Type

Book

Audience

Patient or Public

Location

Victoria Cancer Info Ctr

Call Number

WB880 W163 2023

Copies