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20 records – page 1 of 1.

Coaching for engagement : achieving results through powerful conversations

https://bccalibrary.andornot.com/en/permalink/catalog121750
Hancox, Bob, Hunter, Russell, Boudreau, Kristann. [Vancouver, BC?]: Tekara Organizational Effectiveness Inc. , 2010.
Audience
Professional
Call Number
WX159 H235 2010
Availability
1 copy, 1 available
More Information
Author
Hancox, Bob
Hunter, Russell
Boudreau, Kristann
Place of Publication
[Vancouver, BC?]
Publisher
Tekara Organizational Effectiveness Inc.
Publication Date
2010
Physical Description
205 p. : ill. ; 23 cm.
Subjects
Work Engagement
Mentoring
Organizational Innovation
Leadership
Personnel Management
ISBN
9780986700507
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 H235 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Fast facts for the clinical nurse manager : managing a changing workplace in a nutshell

https://bccalibrary.andornot.com/en/permalink/catalog120958
Fry, Barbara. New York, NY: Springer Publishing Company, LLC , 2010.
Audience
Professional
Call Number
WY105 F946 2010
Availability
1 copy, 1 available
Table of Contents:; The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Got…
More Information
Author
Fry, Barbara
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2010
Physical Description
xvi, 223 p. ; 20 cm.
Series
Fast facts series
Subjects
Nursing, Supervisory
Personnel Management
Abstract
Table of Contents:
The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Got gap? : managing the multigenerational workplace -- "It was the best of times; it was the worst of times--" : managing and facilitating change and transitions -- Its over : managing the end of old ways of being -- Now what? : managing chaos and confusion -- From isolation to collaboration : managing a new way of being -- Got resistance? : expect it; welcome it; manage it! -- Got attitude? : managing the good, the bad, and the downright ugly -- Got queens, princesses, and workplace terrorists? : managing their reign of terror -- Got bullying? : managing the sound of silence -- Mission impossible? : managing work-life balance -- Creating your future : managing purposeful and values-driven workplace relationships -- Got staff meeting nightmares? : managing awesome opportunities -- From workplace to community : managing connectedness -- Top ten fast facts for thriving in a changing workplace : twelve more for managing it.
ISBN
9780826125682
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY105 F946 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Seven habits of highly effective people : powerful lessons in personal change

https://bccalibrary.andornot.com/en/permalink/catalog122749
Covey, Stephen R. Grand Haven, MI: Brilliance Audio , [2015]. 25th anniversary edition.
Audience
Professional
Call Number
WX159 C68 2015
Availability
1 copy, 1 available
Unabridged, audio book on CD.
More Information
Author
Covey, Stephen R.
Edition
25th anniversary edition
Place of Publication
Grand Haven, MI
Publisher
Brilliance Audio
Publication Date
[2015]
Physical Description
14 audio discs (14 hours : 3 min.)
Subjects
Character
Personnel Management
Abstract
Unabridged, audio book on CD.
ISBN
9781511317306
1511317302
Language
English
Material Type
Book
Audio
CD
Audience
Professional
Location
Surrey Library
Call Number
WX159 C68 2015

Copies

c.1 BC Cancer Agency SUR Library Available
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Harvard Business Review on managing yourself

https://bccalibrary.andornot.com/en/permalink/catalog121742
Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2010.
Audience
Professional
Call Number
WX150 H339m 2010
Availability
1 copy, 1 available
More Information
Alternate Title
Managing yourself
Corporate Author
Harvard Business Review
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Publishing
Publication Date
2010
Physical Description
v, 198 p. ; 21 cm.
Series
Harvard Business Review on
Subjects
Work Engagement
Time Management - psychology
Work-Life Balance
Leadership
ISBN
9781422157992
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 H339m 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Toyota kata : managing people for improvement, adaptiveness, and superior results

https://bccalibrary.andornot.com/en/permalink/catalog20744
Rother, Mike. New York, NY: McGraw-Hill , 2010.
Audience
Professional
Call Number
WX150 R685 2010
Availability
1 copy, 1 available
More Information
Author
Rother, Mike
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2010
Physical Description
xx, 306 p. : ill ; 24 cm.
Subjects
Total Quality Management
Personnel Management
Efficiency, Organizational
Organizational Innovation
Quality Improvement
United States
ISBN
9780071635233
0071635238
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 R685 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Find your why : a practical guide for discovering purpose for you or your team

https://bccalibrary.andornot.com/en/permalink/catalog122754
Sinek, Simon. New York, NY: Portfolio Penguin , 2017.
Audience
Professional
Call Number
WX159 S616 2017
Availability
1 copy, 1 available
More Information
  1 image  
Author
Sinek, Simon
Place of Publication
New York, NY
Publisher
Portfolio Penguin
Publication Date
2017
Physical Description
xii, 242 pages : ill. ; 24 cm
Subjects
Leadership
Attitude
Optimism
Work Engagement
ISBN
9780143111726
Language
English
Material Type
Book
Audience
Professional
Location
Surrey Library
Call Number
WX159 S616 2017
Images
thumbnail

Copies

c.1 BC Cancer Agency SUR Library Available
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Clear leadership : sustaining real collaboration and paratnership at work

https://bccalibrary.andornot.com/en/permalink/catalog123186
Bushe, Gervase R. [Boston, MA]: Davies-Black , 2010. Rev. ed.
Audience
Professional
Call Number
WX159 B978 2010
Availability
1 copy, 1 available
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…
More Information
Author
Bushe, Gervase R.
Edition
Rev. ed.
Place of Publication
[Boston, MA]
Publisher
Davies-Black
Publication Date
2010
Physical Description
xiii, 296 p. : ill. ; 23 cm.
Subjects
Leadership
Partnership
Communication
Work Engagement
Organizational Innovation
Abstract
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.
ISBN
9780891063827
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B978 2010

Copies

c.1 BC Cancer Agency KEL Library Available
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Hardwiring happiness: the new brain science of contentment, calm, and confidence

https://bccalibrary.andornot.com/en/permalink/catalog122875
Hanson, Rick. New York, NY: Harmony Books , 2015.
Audience
Patient or Public
Call Number
WB880 H251 2015
Availability
2 copies, 2 available
More Information
Author
Hanson, Rick
Place of Publication
New York, NY
Publisher
Harmony Books
Publication Date
2015
Subjects
Happiness
Motivation
Neuropsychology
Mind-Body Therapies
Popular Work
Notes
Surrey CIC keep 2022
ISBN
9780385347334
Language
English
Material Type
Book
Audience
Patient or Public
Location
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Call Number
WB880 H251 2015
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency PG Cancer Info Ctr Missing Available
c.1 BC Cancer Agency SUR Cancer Info Ctr Available
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334
Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.
Audience
Professional
Call Number
WX150 M281 2016
Availability
1 copy, 0 available
More Information
Author
Mann, David
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2015
Physical Description
xxxi, 367 p. :ill. ; 25 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781482243239
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed.
Audience
Professional
Call Number
WX150 M281 2012
Availability
1 copy, 1 available
More Information
Author
Mann, David
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M281 2012

Copies

c.1 BC Cancer Agency VAN Library Available
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Toyota way to continous improvement : linking strategy and operational excellence to achieve superior performance

https://bccalibrary.andornot.com/en/permalink/catalog20743
Liker, Jeffrey, Franz, James K. New York, NY: McGraw-Hill , 2011.
Audience
Professional
Call Number
WX150 L727 2011
Availability
1 copy, 1 available
More Information
Author
Liker, Jeffrey
Franz, James K
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2011
Physical Description
xxvii, 450 p. : ill. ; 24 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Innovation
Quality Improvement
United States
ISBN
9780071477468
0071477462
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 L727 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Perfect phrases for performance reviews : hundreds of ready-to-use phrases for describing employee performance

https://bccalibrary.andornot.com/en/permalink/catalog121751
Max, Douglas, Bacal, Robert. [Toronto, ON]: McGraw Hill , 2011. 2nd rev. ed.
Audience
Professional
Call Number
WX159 M463 2011
Availability
1 copy, 1 available
More Information
Author
Max, Douglas
Bacal, Robert
Edition
2nd rev. ed.
Place of Publication
[Toronto, ON]
Publisher
McGraw Hill
Publication Date
2011
Physical Description
xv, 204 p. ; 21 cm.
Subjects
Employee Performance Appraisal
Terminology as Topic
Personnel Management
ISBN
9780071745079
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 M463 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Dialogic organization development : the theory and practice of transformational change

https://bccalibrary.andornot.com/en/permalink/catalog121752
Oakland, CA: Berrett-Koehler Publishers, Inc. , 2015.
Audience
Professional
Call Number
WX159 B978 2015
Availability
1 copy, 1 available
More Information
Editor
Bushe, Gervase R.
Marshak, Robert J.
Place of Publication
Oakland, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
xiv, 436 p. ; 25 cm.
Subjects
Organizational Innovation
Change Management
Leadership
ISBN
9781626564046
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B978 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
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Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog21171
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013?.
Audience
Professional
Call Number
WX185 B862p 2013
Availability
2 copies, 2 available
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013?
Physical Description
21 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX185 B862p 2013

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Patient safety : information for employees --your role in BC Cancer patient safety

https://bccalibrary.andornot.com/en/permalink/catalog121708
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2019.
Audience
Professional
Call Number
WX185 B862p 2019
Availability
1 copy, 1 available
More Information
Continues / Continued By
Continues:
Patient safety handbook for healthcare providers
Alternate Title
Patient safety handbook for healthcare providers
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2019
Physical Description
31 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Audience
Professional
Location
Vancouver Library
Call Number
WX185 B862p 2019

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient's guide to colorectal and anal cancer : empowering your diagnosis and treatment

https://bccalibrary.andornot.com/en/permalink/catalog120181
Zbar, Andrew P. [United States of America]: CreateSpace Independent Publishing Platform , 2013.
Audience
Patient or Public
Call Number
WI529 Z133p 2013
Availability
2 copies, 2 available
More Information
Author
Zbar, Andrew P.
Place of Publication
[United States of America]
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
xviii, 193 p. : ill. ; 23 cm.
Subjects
Colorectal Neoplasms - diagnosis
Colorectal Neoplasms - therapy
Colorectal Neoplasms - prevention & control
Anus Neoplasms - diagnosis
Anus Neoplasms - therapy
Anus Neoplasms - prevention & control
Popular Work
ISBN
9781482533842
1482533847
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Call Number
WI529 Z133p 2013
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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First, break all the rules : what the world's greatest managers do differently

https://bccalibrary.andornot.com/en/permalink/catalog119867
Gallup Press. New York, NY: Gallup Press , 2016. Rev. ed.
Audience
Professional
Call Number
WX159 G175 2016
Availability
1 copy, 1 available
More Information
Corporate Author
Gallup Press
Edition
Rev. ed.
Place of Publication
New York, NY
Publisher
Gallup Press
Publication Date
2016
Physical Description
350 p., : ill. ; 24 cm.
Subjects
Personnel Management - methods
Leadership
Organizational Innovation
Employee Performance Appraisal
Staff Development
Notes
This book is a revised edition of First, break all the rules / Curt Coffman and Marcus Buckingham. 1999.
ISBN
9781595621115
Language
English
Material Type
Book
Audience
Professional
Location
Abbotsford Library
Call Number
WX159 G175 2016

Copies

c.1 BC Cancer Agency ARHCC Library Available
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Maslach burnout inventory : manual

https://bccalibrary.andornot.com/en/permalink/catalog120886
Maslach, Christina, Jackson, Susan E., Leiter, Michael P. Menlo Park, CA: Mind Garden, Inc. , [2016]. 4th ed.
Audience
Professional
Call Number
WA495 M397 2016
Availability
1 copy, 1 available
Table of contents:; Overview of the Maslach Burnout Inventory --; The MBI--Human Services Survey: MBI-HSS --; The MBI for Medical Personnel: MBI-HSS (MP) --; The MBI for Educators: MBI-ES --; The MBI General Survey: MBI-GS --; References --; Appendix 1. Review copy: MBI Human Services Survey --; Ap…
More Information
Author
Maslach, Christina
Jackson, Susan E.
Leiter, Michael P.
Edition
4th ed.
Place of Publication
Menlo Park, CA
Publisher
Mind Garden, Inc.
Publication Date
[2016]
Physical Description
74 p. ; 28 cm.
Subjects
Burnout, Professional
Mental Fatigue
Stress, Psychological
Personnel Management - methods
Research Design
Abstract
Table of contents:
Overview of the Maslach Burnout Inventory --
The MBI--Human Services Survey: MBI-HSS --
The MBI for Medical Personnel: MBI-HSS (MP) --
The MBI for Educators: MBI-ES --
The MBI General Survey: MBI-GS --
References --
Appendix 1. Review copy: MBI Human Services Survey --
Appendix 2. Review copy: MBI-HSS for Medical Personnel --
Appendix 3. Review copy: MBI for Educators Survey --
Appendix 4. Review copy: MBI-General Survey --
Appendix 5. Review copy: MBI-General Survey for Students --
Appendix 6. Frequently asked questions.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WA495 M397 2016

Copies

c.1 BC Cancer Agency VAN Library Available
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BC Cancer Agency quality and patient safety plan

https://bccalibrary.andornot.com/en/permalink/catalog21190
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013.
Audience
Professional
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013
Subjects
BC Cancer Agency
Accreditation - standards
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Book
Looseleaf
Audience
Professional
Location
VC Library Archives
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20 records – page 1 of 1.