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20 records – page 1 of 1.

Dialogic organization development : the theory and practice of transformational change

https://bccalibrary.andornot.com/en/permalink/catalog121752
Oakland, CA: Berrett-Koehler Publishers, Inc. , 2015.
Audience
Professional
Call Number
WX159 B978 2015
Availability
1 copy, 1 available
More Information
Editor
Bushe, Gervase R.
Marshak, Robert J.
Place of Publication
Oakland, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
xiv, 436 p. ; 25 cm.
Subjects
Organizational Innovation
Change Management
Leadership
ISBN
9781626564046
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B978 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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First, break all the rules : what the world's greatest managers do differently

https://bccalibrary.andornot.com/en/permalink/catalog119867
Gallup Press. New York, NY: Gallup Press , 2016. Rev. ed.
Audience
Professional
Call Number
WX159 G175 2016
Availability
1 copy, 1 available
More Information
Corporate Author
Gallup Press
Edition
Rev. ed.
Place of Publication
New York, NY
Publisher
Gallup Press
Publication Date
2016
Physical Description
350 p., : ill. ; 24 cm.
Subjects
Personnel Management - methods
Leadership
Organizational Innovation
Employee Performance Appraisal
Staff Development
Notes
This book is a revised edition of First, break all the rules / Curt Coffman and Marcus Buckingham. 1999.
ISBN
9781595621115
Language
English
Material Type
Book
Audience
Professional
Location
Abbotsford Library
Call Number
WX159 G175 2016

Copies

c.1 BC Cancer Agency ARHCC Library Available
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Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Coaching for engagement : achieving results through powerful conversations

https://bccalibrary.andornot.com/en/permalink/catalog121750
Hancox, Bob, Hunter, Russell, Boudreau, Kristann. [Vancouver, BC?]: Tekara Organizational Effectiveness Inc. , 2010.
Audience
Professional
Call Number
WX159 H235 2010
Availability
1 copy, 1 available
More Information
Author
Hancox, Bob
Hunter, Russell
Boudreau, Kristann
Place of Publication
[Vancouver, BC?]
Publisher
Tekara Organizational Effectiveness Inc.
Publication Date
2010
Physical Description
205 p. : ill. ; 23 cm.
Subjects
Work Engagement
Mentoring
Organizational Innovation
Leadership
Personnel Management
ISBN
9780986700507
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 H235 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Toyota kata : managing people for improvement, adaptiveness, and superior results

https://bccalibrary.andornot.com/en/permalink/catalog20744
Rother, Mike. New York, NY: McGraw-Hill , 2010.
Audience
Professional
Call Number
WX150 R685 2010
Availability
1 copy, 1 available
More Information
Author
Rother, Mike
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2010
Physical Description
xx, 306 p. : ill ; 24 cm.
Subjects
Total Quality Management
Personnel Management
Efficiency, Organizational
Organizational Innovation
Quality Improvement
United States
ISBN
9780071635233
0071635238
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 R685 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334
Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.
Audience
Professional
Call Number
WX150 M281 2016
Availability
1 copy, 0 available
More Information
Author
Mann, David
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2015
Physical Description
xxxi, 367 p. :ill. ; 25 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781482243239
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed.
Audience
Professional
Call Number
WX150 M281 2012
Availability
1 copy, 1 available
More Information
Author
Mann, David
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M281 2012

Copies

c.1 BC Cancer Agency VAN Library Available
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Toyota way to continous improvement : linking strategy and operational excellence to achieve superior performance

https://bccalibrary.andornot.com/en/permalink/catalog20743
Liker, Jeffrey, Franz, James K. New York, NY: McGraw-Hill , 2011.
Audience
Professional
Call Number
WX150 L727 2011
Availability
1 copy, 1 available
More Information
Author
Liker, Jeffrey
Franz, James K
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2011
Physical Description
xxvii, 450 p. : ill. ; 24 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Innovation
Quality Improvement
United States
ISBN
9780071477468
0071477462
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 L727 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Clear leadership : sustaining real collaboration and paratnership at work

https://bccalibrary.andornot.com/en/permalink/catalog123186
Bushe, Gervase R. [Boston, MA]: Davies-Black , 2010. Rev. ed.
Audience
Professional
Call Number
WX159 B978 2010
Availability
1 copy, 1 available
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…
More Information
Author
Bushe, Gervase R.
Edition
Rev. ed.
Place of Publication
[Boston, MA]
Publisher
Davies-Black
Publication Date
2010
Physical Description
xiii, 296 p. : ill. ; 23 cm.
Subjects
Leadership
Partnership
Communication
Work Engagement
Organizational Innovation
Abstract
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.
ISBN
9780891063827
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B978 2010

Copies

c.1 BC Cancer Agency KEL Library Available
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Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog124372
Kaner, Sam, Lind, Lenny. San Francisco, CA: Jossey-Bass: A Wiley Company , 2014. 3rd ed.
Audience
Professional
Call Number
HD30.23 K275 2014
Availability
1 copy, 1 available
More Information
Author
Kaner, Sam
Lind, Lenny
Edition
3rd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2014
Physical Description
xxix, 401 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9781118404959
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HD30.23 K275 2014

Copies

c.1 BC Cancer Agency VIC Library Available
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Therapeutic communication for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog120370
Tamparo, Carol, Lindh, Wilburta. [Boston, MA]: Delmar Cengage Learning , 2017. 4th ed.
Audience
Professional
Table of Contents:; Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- Th…
More Information
  1 read online  
Author
Tamparo, Carol
Lindh, Wilburta
Edition
4th ed.
Place of Publication
[Boston, MA]
Publisher
Delmar Cengage Learning
Publication Date
2017
Series
R2 Library
Subjects
Allied Health Personnel
Communication
Professional - Patient Relations
Helping Behavior
Abstract
Table of Contents:
Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- The therapeutic response to depressed and/or suicidal clients -- The therapeutic response to client with substance-related and addictive disorders -- The therapeutic response to clients with life-altering illness -- The therapeutic response to clients experiencing loss, grief, dying and death.
ISBN
305574613
9781305574618
9781305856523
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1305574613
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Seven habits of highly effective people : powerful lessons in personal change

https://bccalibrary.andornot.com/en/permalink/catalog122749
Covey, Stephen R. Grand Haven, MI: Brilliance Audio , [2015]. 25th anniversary edition.
Audience
Professional
Call Number
WX159 C68 2015
Availability
1 copy, 1 available
Unabridged, audio book on CD.
More Information
Author
Covey, Stephen R.
Edition
25th anniversary edition
Place of Publication
Grand Haven, MI
Publisher
Brilliance Audio
Publication Date
[2015]
Physical Description
14 audio discs (14 hours : 3 min.)
Subjects
Character
Personnel Management
Abstract
Unabridged, audio book on CD.
ISBN
9781511317306
1511317302
Language
English
Material Type
Book
Audio
CD
Audience
Professional
Location
Surrey Library
Call Number
WX159 C68 2015

Copies

c.1 BC Cancer Agency SUR Library Available
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Patient practitioner interaction : an experiential manual for developing the art of health care

https://bccalibrary.andornot.com/en/permalink/catalog114497
Davis, Carol M., Musolino, Gina Maria. Thorofare, NJ: Slack Incorporated , 2016. 6th ed.
Audience
Professional
More Information
  1 read online  
Author
Davis, Carol M.
Musolino, Gina Maria
Edition
6th ed.
Place of Publication
Thorofare, NJ
Publisher
Slack Incorporated
Publication Date
2016
Series
R2 Library
Subjects
Physician-Patient Relations
Professional-Patient Relations
Delivery of Health Care
Helping Behavior
Health Personnel - psychology
Communication
Manuals
ISBN
9781630910464
1630910465
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.r2library.com/Resource/Title/1630910465
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Fast facts for the clinical nurse manager : managing a changing workplace in a nutshell

https://bccalibrary.andornot.com/en/permalink/catalog120958
Fry, Barbara. New York, NY: Springer Publishing Company, LLC , 2010.
Audience
Professional
Call Number
WY105 F946 2010
Availability
1 copy, 1 available
Table of Contents:; The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Got…
More Information
Author
Fry, Barbara
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2010
Physical Description
xvi, 223 p. ; 20 cm.
Series
Fast facts series
Subjects
Nursing, Supervisory
Personnel Management
Abstract
Table of Contents:
The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Got gap? : managing the multigenerational workplace -- "It was the best of times; it was the worst of times--" : managing and facilitating change and transitions -- Its over : managing the end of old ways of being -- Now what? : managing chaos and confusion -- From isolation to collaboration : managing a new way of being -- Got resistance? : expect it; welcome it; manage it! -- Got attitude? : managing the good, the bad, and the downright ugly -- Got queens, princesses, and workplace terrorists? : managing their reign of terror -- Got bullying? : managing the sound of silence -- Mission impossible? : managing work-life balance -- Creating your future : managing purposeful and values-driven workplace relationships -- Got staff meeting nightmares? : managing awesome opportunities -- From workplace to community : managing connectedness -- Top ten fast facts for thriving in a changing workplace : twelve more for managing it.
ISBN
9780826125682
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY105 F946 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Management and leadership in nursing and health care : an experiential approach

https://bccalibrary.andornot.com/en/permalink/catalog120754
Rigolosi, Elaine La Monica. New York, NY: Springer Publishing Company, LLC , 2013. 3rd ed.
Audience
Professional
Table of Contents:; Management processes -- Theories of management and leadership -- Knowing self -- Diagnosing others -- Leader behavior -- Diagnosing the task -- The vroom, yetton, and jago managerial decision-making model -- Management in action -- Communication -- Power -- Confident communicati…
More Information
  1 read online  
Author
Rigolosi, Elaine La Monica
Edition
3rd ed.
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2013
Series
EBSCOhost eBook Nursing Collection
Subjects
Nurse administrators
Administrative Personnel
Leadership
Nursing care - Organization & administration
Abstract
Table of Contents:
Management processes -- Theories of management and leadership -- Knowing self -- Diagnosing others -- Leader behavior -- Diagnosing the task -- The vroom, yetton, and jago managerial decision-making model -- Management in action -- Communication -- Power -- Confident communication / by Patricia M. Raskin -- Conflict resolution -- Time management -- Change facilitator -- Teacher -- Team builder -- Interviewer -- What is an interview? -- Performance appraiser -- Creativity -- Diversity -- Ethics.
ISBN
9780826108395
9780826108401
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=477403
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Managing health care business strategy

https://bccalibrary.andornot.com/en/permalink/catalog120534
Moseley, George B., III. Burlington, MA: Jones and Bartlett Learning , 2018. 2nd ed.
Audience
Professional
Table of Contents:; Basic strategy concepts -- Internal audit of strategic assets : resources and competencies -- External environmental assessment : law, economics, demographics, technology -- External environmental assessment : market and customers -- External environmental assessment : industry …
More Information
  1 read online  
Author
Moseley, George B., III
Edition
2nd ed.
Place of Publication
Burlington, MA
Publisher
Jones and Bartlett Learning
Publication Date
2018
Series
R2 Library
Subjects
Financial Management - methods
Health Facilities - economics
Health Services Administration - economics
Abstract
Table of Contents:
Basic strategy concepts -- Internal audit of strategic assets : resources and competencies -- External environmental assessment : law, economics, demographics, technology -- External environmental assessment : market and customers -- External environmental assessment : industry and competitors -- Defining the future direction of the organization -- Formulating corporate-level strategy -- Formulating SBU-level and functional area strategy -- Implementing the strategy -- Monitoring, fine tuning, and changing the strategy -- Strategic planning options : internal expansion -- Strategic planning options : strategic alliances -- Strategic planning options : mergers and acquisitions -- Strategic planning options : downsizing, divestiture, and bankruptcy -- Finance in strategic planning -- Marketing in strategic planning -- Human resources in strategic planning -- Legal implications of strategic decisions -- Organization design and culture -- Managing strategic change -- Tools for strategic analysis, planning, and management -- Strategy in other types of organizations.
ISBN
1284081109
9781284081107
9781284081114
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1284081109
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LGBTQ cultures : what health care professionals need to know about sexual and gender diversity

https://bccalibrary.andornot.com/en/permalink/catalog120535
Eliason, Michele J., Chinn, Peggy L. Philadelphia, PA: Wolters Kluwer , 2018. 3rd ed.
Audience
Professional
Table of Contents:; Overview and theoretical framework -- What's in a word? Concepts related to sex/gender and sexuality -- The deadly effects of stigma -- Myths and facts about sexual orientation and gender identity -- Developmental transitions -- Cultures within cultures : diversity and LGBTQ co…
More Information
  1 read online  
Author
Eliason, Michele J.
Chinn, Peggy L.
Edition
3rd ed.
Place of Publication
Philadelphia, PA
Publisher
Wolters Kluwer
Publication Date
2018
Series
R2 Library
Subjects
Sexual and Gender Minorities
Transgender Persons
Attitude of Health Personnel
Culturally Competent Care
Gender Identity
Social Stigma
Health Equity
Health Services for Transgender Persons
Abstract
Table of Contents:
Overview and theoretical framework -- What's in a word? Concepts related to sex/gender and sexuality -- The deadly effects of stigma -- Myths and facts about sexual orientation and gender identity -- Developmental transitions -- Cultures within cultures : diversity and LGBTQ communities -- The effects of stigma on health -- Substance abuse and mental health -- Physical health disorders -- Provider attitudes and knowledge -- LGBTQ healthcare professionals -- Structural barriers to quality care -- Conclusions and a call to action.
ISBN
1496394607
9781496394606
9781496394613
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1496394607
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Communication toolkit for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog20535
Vancouver Island Health Authority. [Victoria, BC?]: Vancouver Island Health Authority. MultiMedia Services , 2011.
Audience
Professional
Call Number
WA590 C734 2011
Availability
3 copies, 3 available
Evidence-based communication : dispelling the myths; Using questions effectively; Achieving mutual understanding : grounding in communication
More Information
Corporate Author
Vancouver Island Health Authority
Place of Publication
[Victoria, BC?]
Publisher
Vancouver Island Health Authority. MultiMedia Services
Publication Date
2011
Physical Description
60 minutes
Subjects
Communication
Health Education
Delivery of Health Care
Professional-Patient Relations
Evidence-Based Practice
British Columbia
Abstract
Evidence-based communication : dispelling the myths
Using questions effectively
Achieving mutual understanding : grounding in communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Victoria Library
Vancouver Library AV Room
Call Number
WA590 C734 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
c.1 BC Cancer Agency VIC Library Available
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Improvement guide : a practical approach to enhancing organizational performance

https://bccalibrary.andornot.com/en/permalink/catalog122755
Langley, Gerald J. San Francisco, CA: Jossey-Bass , 2014. 2nd ed.
Audience
Professional
Call Number
WX159 L283 2014
Availability
2 copies, 2 available
More Information
  1 image  
Author
Langley, Gerald J.
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2014
Physical Description
xxi, 512 p. : ill.
Subjects
Efficiency, Organizational
Change Management
Quality Control
ISBN
9780470192412
Language
English
Material Type
Book
Audience
Professional
Location
Surrey Library
Call Number
WX159 L283 2014
Images
thumbnail

Copies

c.1 BC Cancer Agency SUR Library Available
c.2 BC Cancer Agency SUR Library Available
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Lying down in the ever falling snow : Canadian health professionals' experience of compassion fatigue

https://bccalibrary.andornot.com/en/permalink/catalog21050
Austin, Wendy. Waterloo, ON: Wilfrid Laurier University Press , 2013.
Audience
Professional
Call Number
WM172 L984 2013
Availability
1 copy, 1 available
More Information
Author
Austin, Wendy
Place of Publication
Waterloo, ON
Publisher
Wilfrid Laurier University Press
Publication Date
2013
Physical Description
224 p. : ill. ; 23 cm.
Subjects
Burnout, Professional
Stress, Psychological
Stress Disorders, Traumatic
Health Personnel - psychology
Fatigue
Empathy
Case Reports
Canada
ISBN
9781554588886
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WM172 L984 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.