Search Results - BC Cancer Agency Library

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019

Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.

Audience: Professional

Call Number: WX150 K36 2011

Availability: 2 copies, 2 available

Author: Kenney, Charles

Place of Publication: Boca Raton, Fla.

Publisher: CRC Press

Publication Date: 2011

Physical Description: xxii, 223 p. : ill. ; 24 cm.

Subjects: Health facility administration; Cost Control - methods; Delivery of Health Care - organization & administration; Efficiency, Organizational; Patient Satisfaction; Quality Assurance, Health Care - methods; Washington

ISBN: 9781563273759

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library; Kelowna Library

Call Number: WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency VAN Library			Available

Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997

Oxford, UK: Oxford University Press , 2013.

Audience: Professional

Call Number: W 84.41 U55 2013

Availability: 1 copy, 1 available

Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…

Editor: Ziebland, Sue; Coulter, Angela; Calabrese, Joseph D.

Place of Publication: Oxford, UK

Publisher: Oxford University Press

Publication Date: 2013

Physical Description: x, 169 p. : ill. ; 24 cm.

Subjects: Quality Assurance, Health Care - methods; Health Care Surveys - methods; Patient Satisfaction; Patient Acceptance of Health Care

Abstract: Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.

ISBN: 9780199665372

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W 84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library

Available

Living with cancer : a report on the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121192

Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2018.

Audience: Professional

Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from…

2 read online

Corporate Author: Canadian Partnership Against Cancer

Place of Publication: [Toronto, ON]

Publisher: Canadian Partnership Against Cancer

Publication Date: 2018

Physical Description: 50 p.

Series: System performance reports

Subjects: Neoplasms; Neoplasms - psychology; Patient Satisfaction; Patient Navigation; Cancer Survivors; Adaptation, Psychological; Uncertainty; Integrative Oncology; Health Services Accessibility; Delivery of Health Care, Integrated; Continuity of Care; Quality of Health Care; Statistics; Canada

Abstract: Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from multiple sources, including Patient Reported Outcomes partners, the Ambulatory Oncology Patient Satisfaction Survey, and initial results from the first Canada-wide study of cancer survivors on the experience of 13,000 Canadians with cancer. - website

Notes: January 2018

ISBN: 9781988000343; 9781988000350

Language: English

Material Type: Report; Online

Audience: Professional

Location: Internet

Read Online

https://www.systemperformance.ca/report/living-with-cancer-patient-experience/

https://content.cancerview.ca/download/cv/quality_and_planning/system_performance/documents/living_with_cancer_patient_experience_report_enpdf?attachment=0

Healing : when a nurse becomes a patient

https://bccalibrary.andornot.com/en/permalink/catalog124352

Brown, Theresa. Chapel Hill, NC: Algonquin Books of Chapel Hill , 2022.

Audience: Patient or Public

Call Number: WP870 B877h 2022

Availability: 2 copies, 2 available

Author: Brown, Theresa

Place of Publication: Chapel Hill, NC

Publisher: Algonquin Books of Chapel Hill

Publication Date: 2022

Physical Description: 258 p. ; 22 cm

Subjects: Breast Neoplasms; Nurses; Patients - psychology; Patient Satisfaction; Quality of Health Care; Personal Narratives; Popular Work

ISBN: 9781643750699

Language: English

Material Type: Book

Audience: Patient or Public

Location: Vancouver Library; Kelowna Cancer Info Ctr

Call Number: WP870 B877h 2022

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr			Available
c.1 BC Cancer Agency VAN Library			Available

Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215

BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.

Audience: Professional

1 read online

Corporate Author: BC Cancer Agency; British Columbia Ministry of Health; First Nations Health Authority; BC Patient Safety & Quality Council

Place of Publication: [Vancouver, BC?]

Publisher: BC Patient Safety & Quality Council

Publication Date: 2019

Subjects: Patient Navigation; Patient Satisfaction; Neoplasms; Neoplasms - psychology; Health Personnel; Delivery of Health Care, Integrated; Quality of Health Care; Health Services; Health Services, Indigenous; British Columbia

Notes: January 2019

Language: English

Material Type: Report; Online

Audience: Professional

Location: Internet

Website Notes: High-resolution versions of the maps can be; downloaded from BCPSQC.ca

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https://bcpsqc.ca/wp-content/uploads/2019/02/Journey-Mapping-Cancer-interactive-1.pdf

Patient engagement : how patient-provider partnerships transform healthcare organizations

https://bccalibrary.andornot.com/en/permalink/catalog123295

Cham, Switzerland: Palgrave Macmillan , 2019.

Audience: Professional

Contents:; 1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Swe…

1 read online

Alternate Title: Patient engagement (Pomey)

Editor: Pomey, Marie-Pascale; Denis, Jean-Louis; Dumez, Vincent

Place of Publication: Cham, Switzerland

Publisher: Palgrave Macmillan

Publication Date: 2019

Series: Proquest Ebook Central; Organizational behaviour in healthcare

Subjects: Patient Participation; Partnership Practice - organization & administration; Patient-Centered Care - organization & administration; Health Care Reform - organization & administration; Quality Improvement - organization & administration

Abstract: Contents:; 1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Sweden. Policy, Practice and the Future of Person-Centred Care -- 5. Patient and Family Engagement in the United States. A Social Movement from Patient to Advocate to Partner -- 6. Connections. The Power of Learning Together to Improve Healthcare in the United Kingdom -- 7. Partnering with Patients for Change and Improvement. An Australian Perspective -- 8. The Engagement Conundrum of French Users -- 9. Expert by Experience. Valuing Patient Engagement in Healthcare -- 10. Discussion and Conclusion -- 11. Future Directions for Patient Knowledge. A Citizen-Patient Reflection

ISBN: 9783030141004; 9783030141011

ISSN: 2662-1053; 2662-1045

Language: English

Material Type: Ebook

Audience: Professional

Location: Internet

Website Notes: This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.; Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

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https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=5940315

Strengthening the quality of cancer services in Ontario

https://bccalibrary.andornot.com/en/permalink/catalog13834

[Ottawa, ON]: Canadian Healthcare Association , 2003.

Audience: Professional

Call Number: QZ200 S915 2003

Availability: 1 copy, 1 available

Editor: Sullivan, Terrence

Place of Publication: [Ottawa, ON]

Publisher: Canadian Healthcare Association

Publication Date: 2003

Subjects: Neoplasms - Ontario; Quality of Health Care - Ontario; Patient Satisfaction

ISBN: 1896151094

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: QZ200 S915 2003

Copies

c.1 BC Cancer Agency VAN Library

Available

Patient from hell : how I worked with my doctors to get the best of modern medicine and how you can too

https://bccalibrary.andornot.com/en/permalink/catalog14901

Schneider, Stephen Henry, Lane, Janica. Cambridge, MA: Da Capo Press , 2005. 1st Da Capo Press ed.

Audience: Patient or Public

Call Number: WX150 S459p 2005

Availability: 2 copies, 2 available

Author: Schneider, Stephen Henry; Lane, Janica

Edition: 1st Da Capo Press ed.

Place of Publication: Cambridge, MA

Publisher: Da Capo Press

Publication Date: 2005

Subjects: Patient Participation - personal narratives; Physician-Patient Relations - personal narratives; Neoplasms - therapy - personal narratives; Delivery of Health Care - personal narratives; Patient Advocacy; Patient Compliance; Patient Satisfaction; Lymphoma, Non-Hodgkin

ISBN: 9780738210254; 0738210250

Language: English

Material Type: Book

Audience: Patient or Public

Location: Vancouver Cancer Info Ctr; Victoria Cancer Info Ctr

Call Number: WX150 S459p 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr			Available
c.1 BC Cancer Agency VIC Cancer Info Ctr			Available

Lean hospitals : improving quality, patient safety, and employee engagement

https://bccalibrary.andornot.com/en/permalink/catalog124338

Graban, Mark. Boca Raton, FL: CRC Press , 2016. 3rd ed.

Audience: Professional

Call Number: WX150.1 G727l 2016

Availability: 1 copy, 0 available

Author: Graban, Mark

Edition: 3rd ed.

Place of Publication: Boca Raton, FL

Publisher: CRC Press

Publication Date: 2016

Physical Description: xxiii, 330 p. : ill. ; 25 cm.

Subjects: Hospital Administration -- methods; Hospital Administration -- economics; Total Quality Management -- methods; Efficiency, Organizational; Patient Safety; Quality Improvement

ISBN: 9781498743259

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library

Call Number: WX150.1 G727l 2016

Copies

c.1 BC Cancer Agency VIC Library

On Loan, due Thursday, September 28, 2023

Quality of life : from nursing and patient perspectives : theory, research, practice

https://bccalibrary.andornot.com/en/permalink/catalog13867

Sudbury, MA: Jones and Bartlett , 2003. 2nd ed.

Audience: Professional

Call Number: WY156 Q14 2003

Availability: 1 copy, 1 available

Editor: King, Cynthia R; Hinds, Pamela S

Edition: 2nd ed.

Place of Publication: Sudbury, MA

Publisher: Jones and Bartlett

Publication Date: 2003

Physical Description: xxvii, 533 p. : ill

Series: Jones and Bartlett series in oncology

Subjects: Neoplasms - nursing; Quality of Life; Patient Satisfaction; Oncology Nursing

ISBN: 0763722359

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: WY156 Q14 2003

Copies

c.1 BC Cancer Agency VAN Library

Available

Patient-centered medicine : transforming the clinical method

https://bccalibrary.andornot.com/en/permalink/catalog10418

Thousand Oaks, Calif.: Sage Publications , 1995.

Audience: Professional

Call Number: W 84 P298s 1995

Availability: 1 copy, 1 available

Editor: Stewart, Moira

Place of Publication: Thousand Oaks, Calif.

Publisher: Sage Publications

Publication Date: 1995

Subjects: Patient-Centered Care; Delivery of Health Care; Physician-Patient Relations; Quality of Health Care; Patient Participation

ISBN: 0803956894

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W 84 P298s 1995

Copies

c.1 BC Cancer Agency VAN Library

Available

Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657

New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.

Audience: Professional

Call Number: W 84.7 T531t 1993

Availability: 1 copy, 1 available

Editor: Gerteis, Margaret; Edgman-Levitan, Susan; Daley, Jennifer

Place of Publication: New York, NY

Publisher: Jossey-Bass; John Wiley & Sons, Inc.

Publication Date: 1993

Physical Description: xxix, 317 p. ; 23 cm.

Series: Jossey Bass health series

Subjects: Patient-Centered Care; Patient Care Planning; Patient Satisfaction; Professional - Patient Relations

ISBN: 9780787962203

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library

Available

Taking charge of cancer : what you need to know to get the best treatment

https://bccalibrary.andornot.com/en/permalink/catalog120125

Palma, David. Oakland, CA: New Harbinger Publications, Inc. , 2017.

Audience: Patient or Public

Call Number: QZ201 P171 2017

Availability: 12 copies, 12 available

1 read online

Author: Palma, David

Place of Publication: Oakland, CA

Publisher: New Harbinger Publications, Inc.

Publication Date: 2017

Physical Description: x, 255 p. : ill. ; 23 cm.

Subjects: Neoplasms - diagnosis; Neoplasms--therapy; Neoplasms - psychology; Patient Navigation; Patient Participation - methods; Health Services Accessibility; Decision Making; Quality of Health Care; Physician-Patient Relations; Popular Work

Notes: Surrey CIC keep 2022 (F0002328)

ISBN: 9781626258624

Language: English

Material Type: Book

Audience: Patient or Public

Location: Vancouver Library; Abbotsford Cancer Info Ctr; Kelowna Cancer Info Ctr; Prince George Cancer Info Ctr; Surrey Cancer Info Ctr; Vancouver Cancer Info Ctr; Victoria Cancer Info Ctr

Call Number: QZ201 P171 2017

Website Notes: This resource was purchased with a donation from the Order of the Eastern Star.; Access to color figures and links relevant to each chapter.

Read Online

http://www.qualitycancertreatment.com/links.html

Copies

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c.2 BC Cancer Agency ARHCC Cancer Info Ctr			Available
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c.1 BC Cancer Agency KEL Cancer Info Ctr			Available
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c.1 BC Cancer Agency VIC Cancer Info Ctr			Available
c.2 BC Cancer Agency VIC Cancer Info Ctr			Available
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