Search Results - BC Cancer Agency Library

Palliative and end-of-life care

https://bccalibrary.andornot.com/en/permalink/catalog120409

Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2017.

Audience: Professional

Report references: The Bow Tie Model of 21st Century Palliative Care by Dr. Pippa Hawley, January 2015:; http://www.virtualhospice.ca/en_US/Main+Site+Navigation/Home/For+Professionals/For+Professionals/The+Exchange/Current/The+Bow+Tie+Model+of+21st+Century+Palliative+Care.aspx.; Accompanying report…

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Corporate Author: Canadian Partnership Against Cancer

Place of Publication: [Toronto, ON]

Publisher: Canadian Partnership Against Cancer

Publication Date: 2017

Physical Description: 124 p. : ill. ; 29 cm.

Series: System performance reports

Subjects: Palliative Care; Terminal Care; Continuity of Care; Neoplasms; Integrative Oncology; Health Services Accessibility; Delivery of Health Care, Integrated; Cancer Pain; Quality of Health Care; Statistics; Canada

Abstract: Report references: The Bow Tie Model of 21st Century Palliative Care by Dr. Pippa Hawley, January 2015:; http://www.virtualhospice.ca/en_US/Main+Site+Navigation/Home/For+Professionals/For+Professionals/The+Exchange/Current/The+Bow+Tie+Model+of+21st+Century+Palliative+Care.aspx.; Accompanying report:; Person-centred perspective Indicators in Canada: a reference report : Palliative and end-of-life care, March 2017.

Notes: September 2017

ISBN: 9781988000336; 9781988000329

Language: English

Material Type: Report; Online

Audience: Professional

Location: Internet

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http://www.systemperformance.ca/report/palliative-end-of-life-care/?utm_source=communications-toolkit&utm_medium=arcc-newsletter&utm_campaign=peolc-2017

Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215

BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.

Audience: Professional

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Corporate Author: BC Cancer Agency; British Columbia Ministry of Health; First Nations Health Authority; BC Patient Safety & Quality Council

Place of Publication: [Vancouver, BC?]

Publisher: BC Patient Safety & Quality Council

Publication Date: 2019

Subjects: Patient Navigation; Patient Satisfaction; Neoplasms; Neoplasms - psychology; Health Personnel; Delivery of Health Care, Integrated; Quality of Health Care; Health Services; Health Services, Indigenous; British Columbia

Notes: January 2019

Language: English

Material Type: Report; Online

Audience: Professional

Location: Internet

Website Notes: High-resolution versions of the maps can be; downloaded from BCPSQC.ca

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https://bcpsqc.ca/wp-content/uploads/2019/02/Journey-Mapping-Cancer-interactive-1.pdf

Patient navigation in cancer care : final report

https://bccalibrary.andornot.com/en/permalink/catalog14395

Doll, Richard, Stephen, Joanne, Barroetavena, Maria Cristina, Linden, Wolfgang, Poole, Gary, Fyles, Gillian. [Vancouver, BC?]: BC Cancer Agency , 2005.

Audience: Professional; Patient or Public

Call Number: QZ266 P298 2005

Availability: 6 copies, 6 available

Author: Doll, Richard; Stephen, Joanne; Barroetavena, Maria Cristina; Linden, Wolfgang; Poole, Gary; Fyles, Gillian

Corporate Author: BC Cancer Agency. Sociobehavioural Research Centre

Place of Publication: [Vancouver, BC?]

Publisher: BC Cancer Agency

Publication Date: 2005

Subjects: Neoplasms - psychology; Continuity of Patient Care; Delivery of Health Care; Interpersonal Relations; Social Support; Community Networks; Patient Education; Health Services Accessibility

ISBN: 1896624170

Language: English

Material Type: Book

Audience: Professional; Patient or Public

Location: Vancouver Library; Surrey Library; Victoria Library; Kelowna Library; Abbotsford Library

Call Number: QZ266 P298 2005

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available
c.2 BC Cancer Agency VIC Library			Available

Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560

Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.

Audience: Professional

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Author: Watson, Diane E; Peterson, Sandra; Mooney, Dawn

Place of Publication: [Vancouver, BC?]

Publisher: UBC Centre for Health Services and Policy Research

Publication Date: 2007

Subjects: Neoplasms - psychology; Neoplasms - therapy; Ambulatory Care; Health Services Accessibility; Patient Satisfaction; Cancer Patients; Cancer Care Facilities; Health Care Surveys; Data Collection; British Columbia

ISBN: 1897085117

Language: English

Material Type: Book; Online

Audience: Professional

Location: Internet

Read Online

http://www.chspr.ubc.ca/sites/default/files/publication_files/chspr07-04.pdf

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019

Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.

Audience: Professional

Call Number: WX150 K36 2011

Availability: 2 copies, 2 available

Author: Kenney, Charles

Place of Publication: Boca Raton, Fla.

Publisher: CRC Press

Publication Date: 2011

Physical Description: xxii, 223 p. : ill. ; 24 cm.

Subjects: Health facility administration; Cost Control - methods; Delivery of Health Care - organization & administration; Efficiency, Organizational; Patient Satisfaction; Quality Assurance, Health Care - methods; Washington

ISBN: 9781563273759

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library; Kelowna Library

Call Number: WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency VAN Library			Available

Navigation guide for Chinese-speaking cancer patients and their families (Vancouver Centre)

https://bccalibrary.andornot.com/en/permalink/catalog20158

Kwong, Sandy. [Vancouver, BC?]: BC Cancer Agency. Patient and Family Counselling Services , 2011. 2nd ed.

Audience: Patient or Public

Call Number: QZ201 B862n 2011

Availability: 5 copies, 5 available

Author: Kwong, Sandy

Corporate Author: BC Cancer Agency. Patient and Family Counselling Services

Edition: 2nd ed.

Place of Publication: [Vancouver, BC?]

Publisher: BC Cancer Agency. Patient and Family Counselling Services

Publication Date: 2011

Physical Description: 31 p. ; 28 cm.

Subjects: Neoplasms - therapy; Continuity of Patient Care; Delivery of Health Care; Professional-Patient Relations; Social Support; Patient Advocacy; Patient Education Handout; Patient Care - psychology; Health Services Accessibility; Popular Work

ISBN: 9781896624228

Language: English; Chinese

Material Type: Booklet; Handout; Online

Audience: Patient or Public

Location: Vancouver Library; Vancouver Cancer Info Ctr; Victoria Cancer Info Ctr; Abbotsford Cancer Info Ctr; Internet

Call Number: QZ201 B862n 2011

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr			Available
c.1 BC Cancer Agency VAN Cancer Info Ctr			Available
c.1 BC Cancer Agency VAN Library			Available
c.2 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Cancer Info Ctr			Available

Access to quality cancer care : workshop report

https://bccalibrary.andornot.com/en/permalink/catalog15759

CIHR Institute of Cancer Research, Canadian Institutes of Health Research (CIHR). [Ottawa, ON]: CIHR Institute of Cancer Research , 2005.

Audience: Professional

Call Number: WX153 A169 2005

Availability: 1 copy, 1 available

Alternate Title: Access to quality cancer care : workshop report : workshop held on June 14, 2005 at the Westin Bayshore Resort and Marina, Vancouver, BC.

Corporate Author: CIHR Institute of Cancer Research; Canadian Institutes of Health Research (CIHR)

Place of Publication: [Ottawa, ON]

Publisher: CIHR Institute of Cancer Research

Publication Date: 2005

Subjects: Quality Assurance, Health Care - Canada; Delivery of Health Care - Canada; Health Services Accessibility - Canada

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: WX153 A169 2005

Copies

c.1 BC Cancer Agency VAN Library

Available

No one overlooked : experiences of older people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120013

Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].

Audience: Professional

Report exploring the experiences of older people affected by cancer.

1 read online

Corporate Author: Macmillan Cancer Support

Place of Publication: [United Kingdom]

Publisher: Macmillan Cancer Support

Publication Date: [2016]

Subjects: Neoplasms; Aged; Health Services for the Aged; Health Services Accessibility; Attitude to Health; Patient Satisfaction; Health Care Surveys

Abstract: Report exploring the experiences of older people affected by cancer.

Language: English

Material Type: Report; Online

Audience: Professional

Location: Internet

Read Online

https://www.macmillan.org.uk/_images/experiencesofolderpeople_tcm9-271121.pdf

No one overlooked : experiences of BME people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120017

Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].

Audience: Professional

Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.

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Alternate Title: No one overlooked : experiences of black minority ethnic people affected by cancer

Corporate Author: Macmillan Cancer Support

Place of Publication: [United Kingdom]

Publisher: Macmillan Cancer Support

Publication Date: [2016]

Subjects: Neoplasms; Minority Groups; Minority Health; Health Services Accessibility; Healthcare Disparities; Patient Satisfaction; Health Care Surveys

Abstract: Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.

Language: English

Material Type: Report; Online

Audience: Professional

Location: Internet

Read Online

http://www.macmillan.org.uk/documents/aboutus/research/inclusionprojects/experiencesofbmepeople.pdf

Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372

Snyder, Bo. Chicago, IL: Health Administration Press , 2016.

Audience: Professional

Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…

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Author: Snyder, Bo

Place of Publication: Chicago, IL

Publisher: Health Administration Press

Publication Date: 2016

Series: R2 Library; ACHE management series

Subjects: Patient Satisfaction; Physician-Patient Relations; Quality of Health Care; Work Engagement; Work Performance; Quality Improvement

Abstract: Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.

ISBN: 1567937381; 9781567937381; 9781567938098

Language: English

Material Type: Ebook

Audience: Professional

Location: Internet

Website Notes: This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

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https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381

No one overlooked : experiences of LGBT people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120016

Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].

Audience: Professional

Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.

1 read online

Corporate Author: Macmillan Cancer Support

Place of Publication: [United Kingdom]

Publisher: Macmillan Cancer Support

Publication Date: [2016]

Subjects: Neoplasms; Health Services Accessibility; Healthcare Disparities; Patient Satisfaction; Health Care Surveys; Health Services for Transgender Persons; Sexual and Gender Minorities

Abstract: Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.

Notes: SOGIE 2SLGBTQIA Collection

Language: English

Material Type: Report; Online

Audience: Professional

Location: Internet

Read Online

http://www.macmillan.org.uk/documents/aboutus/research/inclusionprojects/experiencesoflgbtpeople.pdf

Cancer Workforce Scoping Study : a report from the front lines of Canada's cancer control workforce : technical report

https://bccalibrary.andornot.com/en/permalink/catalog19974

Gaudette, Leslie, Da Prat, Christine. [Toronto, ON]: Canadian Partnership Against Cancer , 2010.

Audience: Professional

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Author: Gaudette, Leslie; Da Prat, Christine

Corporate Author: Canadian Partnership Against Cancer

Place of Publication: [Toronto, ON]

Publisher: Canadian Partnership Against Cancer

Publication Date: 2010

Subjects: Cancer Care Facilities - manpower; Health Planning; Health Policy; Health Services Needs and Demand; Health Manpower - trends; Health Personnel; Delivery of Health Care; Health Services Accessibility; Canada

Notes: March 2010

Language: English

Material Type: Report; Online

Audience: Professional

Location: Internet

Read Online

http://www.cancerview.ca/idc/groups/public/documents/webcontent/hhr_cwss_technical_report.pdf

Voice of experience : part one. National report : preliminary results from the 2009 cancer care survey. December 2009.

https://bccalibrary.andornot.com/en/permalink/catalog120157

Cancer Control Council of New Zealand. Wellington, NZ: Cancer Control Council of New Zealand , 2009.

Audience: Professional

Call Number: QZ200 C215v 2009

Availability: 1 copy, 1 available

Alternate Title: National report : preliminary results from the 2009 cancer care survey.; Voice of experience

Corporate Author: Cancer Control Council of New Zealand

Place of Publication: Wellington, NZ

Publisher: Cancer Control Council of New Zealand

Publication Date: 2009

Physical Description: 42 p. : ill. ; 30 cm.

Subjects: Patient Reported Outcome Measures; Patient-Centered Care; Health Services - utilization; Delivery of Health Care; Neoplasms - therapy; Neoplasms - prevention & control; Health Care Surveys; Cancer Care Facilities; New Zealand

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: QZ200 C215v 2009

Copies

c.1 BC Cancer Agency VAN Library

Available

Voice of experience : companion report : New Zealand cancer care survey results for eight treatment services. January 2010

https://bccalibrary.andornot.com/en/permalink/catalog120158

Cancer Control Council of New Zealand. Wellington, NZ: Cancer Control Council of New Zealand , 2010.

Audience: Professional

Call Number: QZ200 C215c 2010

Availability: 1 copy, 1 available

Alternate Title: Companion report : New Zealand cancer care survey results for eight treatment services.; Voice of experience

Corporate Author: Cancer Control Council of New Zealand

Place of Publication: Wellington, NZ

Publisher: Cancer Control Council of New Zealand

Publication Date: 2010

Physical Description: 158 p. : ill. ; 30 cm.

Subjects: Patient Reported Outcome Measures; Patient-Centered Care; Health Services - utilization; Delivery of Health Care; Neoplasms - therapy; Neoplasms - prevention & control; Ambulatory Care - utilization; Cancer Care Facilities; New Zealand

Notes: Companion report to Voice of experience : part one. National report : preliminary results from the 2009 cancer care survey.

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: QZ200 C215c 2010

Copies

c.1 BC Cancer Agency VAN Library

Available

Navigating Canada's health care : a user guide to getting the care you need

https://bccalibrary.andornot.com/en/permalink/catalog15518

Decter, Michael, Grosso, Francesca. [Toronto, ON]: Penguin Canada , 2006.

Audience: Patient or Public

Call Number: WA540 DC2 D295 2006

Availability: 2 copies, 2 available

Author: Decter, Michael; Grosso, Francesca

Place of Publication: [Toronto, ON]

Publisher: Penguin Canada

Publication Date: 2006

Physical Description: xviii, 358 p. ; 23 cm.

Subjects: Medical Care; Patient Education; Consumer Advocacy; Delivery of Health Care; Health Services Accessibility; Canada

ISBN: 9780143050452; 0143050451

Language: English

Material Type: Book

Audience: Patient or Public

Location: Vancouver Library; Abbotsford Cancer Info Ctr

Call Number: WA540 DC2 D295 2006

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr			Available
c.1 BC Cancer Agency VAN Library			Available

From patients who know : a hospital handbook

https://bccalibrary.andornot.com/en/permalink/catalog119928

Openlab, University Health Network. [Toronto, ON]: Openlab, University Health Network , 2016.

Audience: Patient or Public

1 read online

Corporate Author: Openlab, University Health Network

Place of Publication: [Toronto, ON]

Publisher: Openlab, University Health Network

Publication Date: 2016

Physical Description: 87 p.

Subjects: Inpatients - psychology; Aged; Hospitalization; Adaptation, Psychological; Consumer Health Information; Patient Satisfaction; Patient Navigation; Patient Participation; Guidebooks; Patient Education Handout

Notes: "This Handbook is a product of OpenLab's Stuff Patients Want initiative. Stuff Patients Want is a participatory design initiative in which patients come together to share health care experiences they find frustrating. These patients are then armed with the tools (e.g. design, production)they need to bring their practical and inspired solutions to life. Stuff Patients Want is carried out in the Scandinavian participatory design tradition, driven by the idea that the people destined to use a product or service should play a critical role in designing it, and characterized by active collaboration between users and designers throughout the participatory process."

ISBN: 9780995281509

Material Type: Book; Online

Audience: Patient or Public

Location: Internet

Website Notes: E-book available in PDF format

Read Online

http://uhnopenlab.ca/wp-content/uploads/2016/10/Hospital-Handbook_eBook_2016-08-24.pdf

Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997

Oxford, UK: Oxford University Press , 2013.

Audience: Professional

Call Number: W 84.41 U55 2013

Availability: 1 copy, 1 available

Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…

Editor: Ziebland, Sue; Coulter, Angela; Calabrese, Joseph D.

Place of Publication: Oxford, UK

Publisher: Oxford University Press

Publication Date: 2013

Physical Description: x, 169 p. : ill. ; 24 cm.

Subjects: Quality Assurance, Health Care - methods; Health Care Surveys - methods; Patient Satisfaction; Patient Acceptance of Health Care

Abstract: Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.