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20 records – page 1 of 1.

Patient and family-centered care : assessing and enhancing your volunteer program : webinar DVD 2013

https://bccalibrary.andornot.com/en/permalink/catalog21423
Hinkle, Lisa. Chicago, IL: Association for Healthcare Volunteer Resource Professionals , 2013.
Audience
Professional
Call Number
WX159.5 H663 2013
Availability
1 copy, 1 available
Author
Hinkle, Lisa
Place of Publication
Chicago, IL
Publisher
Association for Healthcare Volunteer Resource Professionals
Publication Date
2013
Subjects
Volunteers
Hospital Volunteers
Patient Acceptance of Health Care
Patient-Centered Care
Delivery of Health Care
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Call Number
WX159.5 H663 2013

Copies

c.1 BC Cancer Agency KEL Library Available
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Patient-centered medicine : transforming the clinical method

https://bccalibrary.andornot.com/en/permalink/catalog10418
Thousand Oaks, Calif.: Sage Publications , 1995.
Audience
Professional
Call Number
W 84 P298s 1995
Availability
1 copy, 1 available
Editor
Stewart, Moira
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1995
Subjects
Patient-Centered Care
Delivery of Health Care
Physician-Patient Relations
Quality of Health Care
Patient Participation
ISBN
0803956894
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 P298s 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Envisioning the national health care quality report

https://bccalibrary.andornot.com/en/permalink/catalog9494
Institute of Medicine (U.S.). Committee on the National Quality Report on Health Care Delivery. Washington, DC: National Academy Press , 2001.
Audience
Professional
Call Number
W 84 I59e 2001
Availability
1 copy, 1 available
Corporate Author
Institute of Medicine (U.S.). Committee on the National Quality Report on Health Care Delivery
Editor
Hurtado, Margarita P
Swift, Elaine K
Place of Publication
Washington, DC
Publisher
National Academy Press
Publication Date
2001
Subjects
Quality Assurance, Health Care - United States
Delivery of Health Care - United States
ISBN
030907343X
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 I59e 2001

Copies

c.1 BC Cancer Agency VAN Library Available
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Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657
New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.
Audience
Professional
Call Number
W 84.7 T531t 1993
Availability
1 copy, 1 available
Editor
Gerteis, Margaret
Edgman-Levitan, Susan
Daley, Jennifer
Place of Publication
New York, NY
Publisher
Jossey-Bass
John Wiley & Sons, Inc.
Publication Date
1993
Physical Description
xxix, 317 p. ; 23 cm.
Series
Jossey Bass health series
Subjects
Patient-Centered Care
Patient Care Planning
Patient Satisfaction
Professional - Patient Relations
ISBN
9780787962203
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Health literacy in nursing : providing person-centered care

https://bccalibrary.andornot.com/en/permalink/catalog122434
New York, NY: Springer Publishing Company , 2015.
Audience
Professional
Contents:; Health literacy : history, definitions, and models / Terri Ann Parnell -- Low health literacy and implications / Terri Ann Parnell -- Delivering patient-centered care in a diverse environment / Jennifer H. Mieres -- The health literacy environment : enhancing access and wayfinding / Terr…
  1 read online  
Editor
Parnell, Terri Ann
Place of Publication
New York, NY
Publisher
Springer Publishing Company
Publication Date
2015
Series
EBSCOhost eBook Nursing Collection
Subjects
Nursing Care - methods
Health Literacy
Patient-Centered Care
Communication
Patient Education as Topic
Abstract
Contents:
Health literacy : history, definitions, and models / Terri Ann Parnell -- Low health literacy and implications / Terri Ann Parnell -- Delivering patient-centered care in a diverse environment / Jennifer H. Mieres -- The health literacy environment : enhancing access and wayfinding / Terri Ann Parnell -- The health literacy tipping point / Terri Ann Parnell -- Effective communication and plain language / Terri Ann Parnell -- Role of culture, language, and communication access services / Terri Ann Parnell -- Nursing strategies to enhance effective communication / Terri Ann Parnell -- Content development / Terri Ann Parnell -- Design development / Terri Ann Parnell -- End-of-life and palliative care / Joanne Turnier -- Pediatrics / Gloria M. Collura and Suzanne Monteleone -- Mental health disorders / Fallon Edwards -- Older adults / by Elizabeth C. McCulloch -- Research participants / by Hallie Kassan.
ISBN
9780826161727
9780826161734
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Common sense guide to improving palliative care

https://bccalibrary.andornot.com/en/permalink/catalog16628
Lynn, Joanne. New York, NY: Oxford University Press , 2007.
Audience
Professional
An orientation; Basics of quality improvement; Advance care planning; Preventing, assessing, and treating pain; Assuring comfort; Caring for caregivers; Continuity and transfers; Chronic care: heart and lung failure; Nursing home quality: pressure ulcers; Improving care for people with advanced dem…
  1 read online  
Author
Lynn, Joanne
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2007
Series
R2 Library
Subjects
Palliative Care - organization & administration
Terminal Care - organization & administration
Quality Assurance, Health Care - methods
United States
Abstract
An orientation
Basics of quality improvement
Advance care planning
Preventing, assessing, and treating pain
Assuring comfort
Caring for caregivers
Continuity and transfers
Chronic care: heart and lung failure
Nursing home quality: pressure ulcers
Improving care for people with advanced dementia and their families
Improving intensive care units
Building a palliative care program
Hospice program quality
End-of-life care, spiritual support, and bereavement
Beyond quality improvement: policy improvement
ISBN
9780195310412
0195310411
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Managing health care business strategy

https://bccalibrary.andornot.com/en/permalink/catalog120534
Moseley, George B., III. Burlington, MA: Jones and Bartlett Learning , 2018. 2nd ed.
Audience
Professional
Table of Contents:; Basic strategy concepts -- Internal audit of strategic assets : resources and competencies -- External environmental assessment : law, economics, demographics, technology -- External environmental assessment : market and customers -- External environmental assessment : industry …
  1 read online  
Author
Moseley, George B., III
Edition
2nd ed.
Place of Publication
Burlington, MA
Publisher
Jones and Bartlett Learning
Publication Date
2018
Series
R2 Library
Subjects
Financial Management - methods
Health Facilities - economics
Health Services Administration - economics
Abstract
Table of Contents:
Basic strategy concepts -- Internal audit of strategic assets : resources and competencies -- External environmental assessment : law, economics, demographics, technology -- External environmental assessment : market and customers -- External environmental assessment : industry and competitors -- Defining the future direction of the organization -- Formulating corporate-level strategy -- Formulating SBU-level and functional area strategy -- Implementing the strategy -- Monitoring, fine tuning, and changing the strategy -- Strategic planning options : internal expansion -- Strategic planning options : strategic alliances -- Strategic planning options : mergers and acquisitions -- Strategic planning options : downsizing, divestiture, and bankruptcy -- Finance in strategic planning -- Marketing in strategic planning -- Human resources in strategic planning -- Legal implications of strategic decisions -- Organization design and culture -- Managing strategic change -- Tools for strategic analysis, planning, and management -- Strategy in other types of organizations.
ISBN
1284081109
9781284081107
9781284081114
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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AHA guide to the health care field

https://bccalibrary.andornot.com/en/permalink/catalog21027
American Hospital Association. Chicago, IL: American Hospital Association , 1999-2012. 2013 ed.
Audience
Professional
Call Number
WX22 AA1 A513 2013
Availability
1 copy, 1 available
Alternate Title
American Hospital Association (AHA) guide to the health care field
AHA guide 2013
Corporate Author
American Hospital Association
Edition
2013 ed.
Place of Publication
Chicago, IL
Publisher
American Hospital Association
Publication Date
1999-2012
Physical Description
1 v. (various pagings) ; 28 cm.
Subjects
Hospitals
Delivery of Health Care
Health Personnel
Health Facilities
Organizations
Statistics
Directory
United States
ISBN
9780872589063
ISSN
0094-8969
Language
English
Material Type
Book
Frequency
Annual
Audience
Professional
Location
Vancouver Library REF Directories
Call Number
WX22 AA1 A513 2013

Copies

VC BC Cancer Agency Library REF Directories Available
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AHA guide to the health care field

https://bccalibrary.andornot.com/en/permalink/catalog20110
American Hospital Association. Chicago, IL: American Hospital Association , 1999-2011. 2012 ed.
Audience
Professional
Call Number
WX22 AA1 A513 2012
Availability
1 copy, 1 available
Alternate Title
American Hospital Association (AHA) guide to the health care field
AHA guide 2012
Corporate Author
American Hospital Association
Edition
2012 ed.
Place of Publication
Chicago, IL
Publisher
American Hospital Association
Publication Date
1999-2011
Physical Description
1 v. (various pagings) ; 28 cm.
Subjects
Hospitals
Delivery of Health Care
Health Personnel
Health Facilities
Organizations
Statistics
Directory
United States
ISSN
0094-8969
Language
English
Material Type
Book
Frequency
Annual
Audience
Professional
Location
Vancouver Library
Call Number
WX22 AA1 A513 2012

Copies

c.1 BC Cancer Agency VAN Library Available
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Medical Library Association guide to managing health care libraries

https://bccalibrary.andornot.com/en/permalink/catalog19941
New York, NY: Neal-Schuman Publishers, Inc. , 2011. 2nd ed.
Audience
Professional
Availability
1 copy, 1 available
Alternate Title
Managing health care libraries
Editor
Bandy, Margaret Moylan
Dudden, Rosalind Farnam
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Neal-Schuman Publishers, Inc.
Publication Date
2011
Physical Description
xxiii, 424 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.).
Series
Medical Library Association guides
Subjects
Libraries, Medical - organization & administration
Libraries, Hospital - organization & administration
Library Services - organization & administration
Library Administration
Information Services
Health Education
Delivery of Health Care
ISBN
9781555707347
Language
English
Material Type
Book
CD
Audience
Professional
Location
VC Librarians' Bookshelf

Copies

BC Cancer Agency VAN Library REF Librarian's Bookshelf Available
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Patient centred care in medical imaging and radiotherapy

https://bccalibrary.andornot.com/en/permalink/catalog122336
Edinburgh: Churchill Livingstone/Elsevier , 2013.
Audience
Professional
Call Number
WN180 P298 2013
Availability
1 copy, 1 available
Alternate Title
Patient centered care
Editor
Ramlaul, Aarthi
Vosper, Martin
Place of Publication
Edinburgh
Publisher
Churchill Livingstone/Elsevier
Publication Date
2013
Physical Description
xviii, 307 p. : ill. ; 25 cm.
Subjects
Diagnostic Imaging
Radiotherapy
Patient-Centered Care
Safety Management
United Kingdom
ISBN
9780702046131
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WN180 P298 2013

Copies

c.1 BC Cancer Agency KEL Library Available
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Redefining health care : creating value-based competition on results

https://bccalibrary.andornot.com/en/permalink/catalog19208
Porter, Michael E, Teisberg, Elizabeth Olmsted. [Boston, MA]: Harvard Business School Press , 2006.
Audience
Professional
Call Number
W74 AA1 P847r 2006
Availability
1 copy, 1 available
Scoping the problem; Identifying the root causes; How reform went wrong; Principles of value-based competition; Strategic implications for health care providers; Strategic implications for health plans; Implications for suppliers, consumers, and employers; Health care policy and value-based competi…
Author
Porter, Michael E
Teisberg, Elizabeth Olmsted
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Press
Publication Date
2006
Physical Description
xvii, 506 p. : ill. ; 24 cm.
Subjects
Delivery of Health Care - economics
Quality of Health care - economics
Health Care Costs
Economic Competition
United States
Abstract
Scoping the problem
Identifying the root causes
How reform went wrong
Principles of value-based competition
Strategic implications for health care providers
Strategic implications for health plans
Implications for suppliers, consumers, and employers
Health care policy and value-based competition: implications for government.
ISBN
9781591397786
1591397782
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W74 AA1 P847r 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Health systems in transition: Canada, third edition

https://bccalibrary.andornot.com/en/permalink/catalog125112
Marchildon, Gregory, Allin, Sarah., Merkur, Sherry. Toronto ; Buffalo ; London: University of Toronto Press , 2021. 3rd ed.
Audience
Professional
Call Number
WX150 M317 2020
Availability
1 copy, 1 available
Author
Marchildon, Gregory
Allin, Sarah.
Merkur, Sherry
Edition
3rd ed.
Place of Publication
Toronto ; Buffalo ; London
Publisher
University of Toronto Press
Publication Date
2021
Physical Description
xxvi, 205 p. ; 24 cm.
Series
The Health Systems in Transition Series
Subjects
Health Services Administration - Canada
Delivery of Health Care - Canada
Medical Care - Canada
Financing, Organized
ISBN
9781487508081
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M317 2020

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient engagement : how patient-provider partnerships transform healthcare organizations

https://bccalibrary.andornot.com/en/permalink/catalog123295
Cham, Switzerland: Palgrave Macmillan , 2019.
Audience
Professional
Contents:; 1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The MontrĂ©al Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Swe…
  1 read online  
Alternate Title
Patient engagement (Pomey)
Editor
Pomey, Marie-Pascale
Denis, Jean-Louis
Dumez, Vincent
Place of Publication
Cham, Switzerland
Publisher
Palgrave Macmillan
Publication Date
2019
Series
Proquest Ebook Central
Organizational behaviour in healthcare
Subjects
Patient Participation
Partnership Practice - organization & administration
Patient-Centered Care - organization & administration
Health Care Reform - organization & administration
Quality Improvement - organization & administration
Abstract
Contents:
1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Sweden. Policy, Practice and the Future of Person-Centred Care -- 5. Patient and Family Engagement in the United States. A Social Movement from Patient to Advocate to Partner -- 6. Connections. The Power of Learning Together to Improve Healthcare in the United Kingdom -- 7. Partnering with Patients for Change and Improvement. An Australian Perspective -- 8. The Engagement Conundrum of French Users -- 9. Expert by Experience. Valuing Patient Engagement in Healthcare -- 10. Discussion and Conclusion -- 11. Future Directions for Patient Knowledge. A Citizen-Patient Reflection
ISBN
9783030141004
9783030141011
ISSN
2662-1053
2662-1045
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Cancer survivorship : interprofessional, patient-centered approaches to the seasons of survival

https://bccalibrary.andornot.com/en/permalink/catalog122961
Philadelphia, PA: Oncology Nursing Society , 2019.
Audience
Professional
Call Number
QZ266 C215 2019
Availability
3 copies, 3 available
Editor
Haylock, Pamela J.
Curtiss, Carol P.
Place of Publication
Philadelphia, PA
Publisher
Oncology Nursing Society
Publication Date
2019
Physical Description
xxiii, 639 p. ; 26 cm
Subjects
Neoplasms - therapy
Survivorship
Interprofessional Relations
Patient-Centered Care
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9781635930306
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
CN Library
Call Number
QZ266 C215 2019

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency CN Library Available
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Leading your healthcare organization to excellence : a guide to using the Baldrige criteria

https://bccalibrary.andornot.com/en/permalink/catalog21750
Spath, Patrice L. Chicago, IL: Health Administration Press , 2005.
Audience
Professional
Call Number
W 84 AA1 S738 2005
Availability
1 copy, 1 available
Author
Spath, Patrice L
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2005
Physical Description
xx, 244 p. : ill. ; 26 cm.
Series
ACHE management series
Subjects
Health Services Administration - standards
Quality Assurance, Health Care - standards
Total Quality Management
Organizational Innovation
Health Facility Administrators
Benchmarking
United States
ISBN
9781567932331
1567932339
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W 84 AA1 S738 2005

Copies

c.1 BC Cancer Agency VIC Library Available
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Patient-centered communication in cancer care : promoting healing and reducing suffering

https://bccalibrary.andornot.com/en/permalink/catalog16503
Epstein, Ronald M, Street, Richard L. [Bethesda, MD]: National Cancer Institute , 2007.
Audience
Professional
Call Number
QZ266 E64 2007
Availability
1 copy, 1 available
  2 read online  
Author
Epstein, Ronald M
Street, Richard L
Place of Publication
[Bethesda, MD]
Publisher
National Cancer Institute
Publication Date
2007
Physical Description
xiii, 203 p. : ill. ; 28 cm.
Series
NIH publication # 07-6225
Subjects
Neoplasms - psychology
Medical Oncology
Patient-Centered Care
Oncology Nursing
Neoplasms - therapy
Counseling - methods
Professional-Patient Relations
Communication
Patient Education as Topic
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Internet
Call Number
QZ266 E64 2007
Read Online

Copies

c.1 BC Cancer Agency VIC Library Available
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Patient engagement : a consumer-centred model to innovate healthcare

https://bccalibrary.andornot.com/en/permalink/catalog121659
Warsaw: De Gruyter Open Ltd , 2015.
Audience
Professional
Call Number
W 84.7 P298 2015
Availability
1 copy, 1 available
Editor
Graffigna, Guendalina
Barello, Serena
Triberti, Stefano
Place of Publication
Warsaw
Publisher
De Gruyter Open Ltd
Publication Date
2015
Physical Description
xiii, 140 p. : ill. ; 26 cm.
Subjects
Patient Participation - methods
Patient-Centered Care
Delivery of Health Care
Diffusion of Innovation
ISBN
9783110452433
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P298 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.