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20 records – page 1 of 1.

Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Supporting compassionate healthcare practice : understanding the role of resilience, positivity and well being

https://bccalibrary.andornot.com/en/permalink/catalog122348
Chambers, Claire, Ryder, Elaine. Abingdon, Oxon: Routledge , 2019.
Audience
Professional
Call Number
W84.7 C444 2019
Availability
1 copy, 1 available
  1 read online  
Author
Chambers, Claire
Ryder, Elaine
Place of Publication
Abingdon, Oxon
Publisher
Routledge
Publication Date
2019
Physical Description
xviii, 194 p. ; 24 cm.
Series
Proquest Ebook Central
Subjects
Patient Care - psychology
Empathy
Attitude of Health Personnel
Professional - Patient Relations
Optimism
Compassion Fatigue - prevention & control
ISBN
9781138092105
9781351607933
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Kelowna Library
Internet
Call Number
W84.7 C444 2019
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Copies

c.1 BC Cancer Agency KEL Library Available
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Patient practitioner interaction : an experiential manual for developing the art of health care

https://bccalibrary.andornot.com/en/permalink/catalog114497
Davis, Carol M., Musolino, Gina Maria. Thorofare, NJ: Slack Incorporated , 2016. 6th ed.
Audience
Professional
  1 read online  
Author
Davis, Carol M.
Musolino, Gina Maria
Edition
6th ed.
Place of Publication
Thorofare, NJ
Publisher
Slack Incorporated
Publication Date
2016
Series
R2 Library
Subjects
Physician-Patient Relations
Professional-Patient Relations
Delivery of Health Care
Helping Behavior
Health Personnel - psychology
Communication
Manuals
ISBN
9781630910464
1630910465
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Mastering communication with seriously ill patients : balancing honesty with empathy and hope

https://bccalibrary.andornot.com/en/permalink/catalog18373
Back, Anthony, Arnold, Robert, Tulsky, James. New York, NY: Cambridge University Press , 2009.
Audience
Professional
Call Number
W62 M423b 2009
Availability
5 copies, 5 available
Taking your skills to the next level; Getting a good start; Talking about serious news; Discussing evidence for making treatment decisions; Discussing prognosis; Between the big events; Conducting a family conference; Dealing with conflicts; Transitions to end-of-life care; Talking about dying; Cul…
  1 read online  
Author
Back, Anthony
Arnold, Robert
Tulsky, James
Place of Publication
New York, NY
Publisher
Cambridge University Press
Publication Date
2009
Physical Description
x, 158 p. ; 23 cm.
Series
R2 Library
Subjects
Physician-Patient Relations
Counseling - methods
Communication
Professional-Family Relations
Attitude to Death
Abstract
Taking your skills to the next level
Getting a good start
Talking about serious news
Discussing evidence for making treatment decisions
Discussing prognosis
Between the big events
Conducting a family conference
Dealing with conflicts
Transitions to end-of-life care
Talking about dying
Cultivating your skills
ISBN
9780521706186
0521706181
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Internet
Call Number
W62 M423b 2009
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Toxic nursing : managing bullying, bad attitudes, and total turmoil

https://bccalibrary.andornot.com/en/permalink/catalog123647
Dellasega, Cheryl. Indianapolis, IN: Sigma Theta Tau International Honor Society of Nursing , 2021. 2nd ed.
Audience
Professional
  1 read online  
Author
Dellasega, Cheryl
Edition
2nd ed.
Place of Publication
Indianapolis, IN
Publisher
Sigma Theta Tau International Honor Society of Nursing
Publication Date
2021
Series
EBSCOhost eBook Nursing Collection
Subjects
Nursing - organization & administration
Personnel Management - methods
Bullying
Agonistic Behavior
Interprofessional Relations
Nurse's Role - psychology
ISBN
9781948057592
9781948057615
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Dialogue with cancer : communication between doctors and patients

https://bccalibrary.andornot.com/en/permalink/catalog15132
Cancervive. Los Angeles, CA: Susan Nessim-Keeney/Cancervive , 2006.
Audience
Professional
Call Number
W62 D536 2006
Availability
4 copies, 4 available
Corporate Author
Cancervive
Place of Publication
Los Angeles, CA
Publisher
Susan Nessim-Keeney/Cancervive
Publication Date
2006
Physical Description
18 minutes
Subjects
Neoplasms - psychology
Physician-Patient Relations
Interpersonal Relations
Patient Compliance
Communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Victoria Library
Abbotsford Library
Kelowna Library
Vancouver Library AV Room
Call Number
W62 D536 2006

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
c.1 BC Cancer Agency VIC Library Available
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Breaking the silence on cancer and sexuality : a handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog121022
Katz, Anne. Pittsburgh, PA: Oncology Nursing Society , 2018. 2nd ed.
Audience
Professional
Call Number
QZ200 K19b 2018
Availability
2 copies, 2 available
  1 read online  
Author
Katz, Anne
Edition
2nd ed.
Place of Publication
Pittsburgh, PA
Publisher
Oncology Nursing Society
Publication Date
2018
Physical Description
ix, 293 p. : ill. ; 23 cm.
Series
R2 Library
Subjects
Neoplasms - psychology
Sexual Behavior
Sexual Dysfunctions, Psychological
Sexual Dysfunction, Physiological
Sex Counseling
Sexuality
Body Image
Sexual Partners
Psychosexual Development
Libido
Communication
Patient Education
Fertility
Professional-Patient Relations
Oncology Nursing
ISBN
1635930162
9781635930160
9781635930177
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Kelowna Library
Internet
Call Number
QZ200 K19b 2018
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency KEL Library Available
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Therapeutic communication for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog120370
Tamparo, Carol, Lindh, Wilburta. [Boston, MA]: Delmar Cengage Learning , 2017. 4th ed.
Audience
Professional
Table of Contents:; Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- Th…
  1 read online  
Author
Tamparo, Carol
Lindh, Wilburta
Edition
4th ed.
Place of Publication
[Boston, MA]
Publisher
Delmar Cengage Learning
Publication Date
2017
Series
R2 Library
Subjects
Allied Health Personnel
Communication
Professional - Patient Relations
Helping Behavior
Abstract
Table of Contents:
Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- The therapeutic response to depressed and/or suicidal clients -- The therapeutic response to client with substance-related and addictive disorders -- The therapeutic response to clients with life-altering illness -- The therapeutic response to clients experiencing loss, grief, dying and death.
ISBN
305574613
9781305574618
9781305856523
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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The Art and Science of Compassionate Care: a Practical Guide

https://bccalibrary.andornot.com/en/permalink/catalog124714
Cham, Switzerland: Springer International Publishing AG , c2023. 1st ed.
Audience
Professional
"This book provides a practical guide on the art and science of compassionate care in an era of healthcare crisis due to the COVID-19 pandemic that is inflicting long-lasting financial and psychosocial trauma on an unprecedented scale. A new approach to compassionate care is presented based on the …
  1 read online  
Editor
Samoutis, Andreas
Samoutis, George
Stylianou, Neophytos
Anastasiou, Andreas
Lionis, Christos
Edition
1st ed.
Place of Publication
Cham, Switzerland
Publisher
Springer International Publishing AG
Publication Date
c2023
Series
Proquest Ebook Central
Subjects
Delivery of Health Care
COVID-19
Empathy
Evidence-Based Medicine
Global Health
Psychology, Positive
Spirituality
Abstract
"This book provides a practical guide on the art and science of compassionate care in an era of healthcare crisis due to the COVID-19 pandemic that is inflicting long-lasting financial and psychosocial trauma on an unprecedented scale. A new approach to compassionate care is presented based on the overarching concepts of empathy, person and family centeredness, therapeutic relationship, kindness, gratitude, spirituality, communication skills, shared decision making, positive psychology, adversity-activated development, self-care, compassion fatigue, spirituality which are more than ever critical in successfully managing the pandemic adversity in front of us. This book draws on clinical experience, educational activities and evidence-based knowledge from academic physicians (primary, secondary and tertiary care), nurses, psychologists, health economists, healthcare managers, health policymakers, medical professionals students and patients. It provides skills and knowledge that can be implemented in daily clinical practice based on all levels of healthcare on a whole-person approach. An array of clinical cases, patient journeys, published evidence and practical experience is combined to deliver in a practical way unique guidance and advice. The target audience is all healthcare professionals, health policymakers, healthcare managers and patient associations. This approach of Compassionate Care is of great importance and can save lives and money in these unprecedented times of global healthcare care system challenges." --publisher
Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted
ISBN
9783031215230
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This title is licensed for one user at a time on BC Cancer-network computers. If you are denied access while on a network computer, try again later.
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Cancer experience : the doctor, the patient, the journey

https://bccalibrary.andornot.com/en/permalink/catalog113855
Sessions, Roy B. Lanham, MD: Rowman & Littlefield Publishers, Inc. , 2012.
Audience
Professional
  1 read online  
Author
Sessions, Roy B
Place of Publication
Lanham, MD
Publisher
Rowman & Littlefield Publishers, Inc.
Publication Date
2012
Series
Proquest Ebook Central
Ebrary books
Subjects
Ethics, Medical
Neoplasms - psychology
Patient care - ethics
Medical Oncology - ethics
Physician-Patient Relations
Health Knowledge, Attitudes, Practice
Suicide, Assisted
ISBN
9781442216235
9781626564275
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Oxford textbook of communication in oncology and palliative care

https://bccalibrary.andornot.com/en/permalink/catalog120464
New York, NY: Oxford University Press , 2017. 2nd rev. ed.
Audience
Professional
Table of Contents:; Section A -- Introduction to communication studies in cancer and palliative medicine; Section B -- A core curriculum for communication skills training for oncology and palliative care; Section C -- Nursing; Section D -- A specialty curriculum for oncology; Section E -- Communica…
  1 read online  
Alternate Title
Textbook of communication in oncology and palliative care
Editor
Kissane, David W.
Bultz, Barry D.
Butow, Phyllis N.
Edition
2nd rev. ed.
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2017
Series
EBSCOhost eBook
Oxford textbooks in palliative medicine
Subjects
Communication
Neoplasms - psychology
Clinical Competence
Professional - Family Relations
Professional - Patient Relations
Palliative Care - psychology
Patient Education as Topic
Abstract
Table of Contents:
Section A -- Introduction to communication studies in cancer and palliative medicine
Section B -- A core curriculum for communication skills training for oncology and palliative care
Section C -- Nursing
Section D -- A specialty curriculum for oncology
Section E -- Communication issues across the disciplines
Section F -- Education and international initiatives in communication training
Section F -- Research in cancer communication
ISBN
9780198736134
9780191054815
9780191054822
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Slow ethics and the art of care

https://bccalibrary.andornot.com/en/permalink/catalog123617
Gallagher, Ann. Bingley, UK: Emerald Publishing Limited , 2020.
Audience
Professional
Contents:; 1. Introducing Slow Ethics and the Art of Care -- 2. Sensitivity: A Nice Cup of Tea -- 3. Solidarity: Moral Repair and Caring about Ethics in Research Practice -- 4. SPACE: MORAL REFLECTION, Ciúnas and the Art of Care -- 5. Sustainability: Enhancing the Ecology of Care -- 6. Scholarship:…
  1 read online  
Author
Gallagher, Ann
Place of Publication
Bingley, UK
Publisher
Emerald Publishing Limited
Publication Date
2020
Series
EBSCOhost eBook Nursing Collection
Emerald points
Subjects
Ethics, Medical
Ethics, Professional
Compassion
Empathy
Caregivers
Abstract
Contents:
1. Introducing Slow Ethics and the Art of Care -- 2. Sensitivity: A Nice Cup of Tea -- 3. Solidarity: Moral Repair and Caring about Ethics in Research Practice -- 4. SPACE: MORAL REFLECTION, Ciúnas and the Art of Care -- 5. Sustainability: Enhancing the Ecology of Care -- 6. Scholarship: Sucking It Up and Restoring Humanity -- 7. Stories: The Millennial Samaritan
ISBN
9781839091988
9781839091957
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Manual of cancer treatment recovery : what the practitioner needs to know and do

https://bccalibrary.andornot.com/en/permalink/catalog20607
Fleishman, Stewart. New York, NY: Demos Medical , 2011.
Audience
Professional
  1 read online  
Author
Fleishman, Stewart
Place of Publication
New York, NY
Publisher
Demos Medical
Publication Date
2011
Series
R2 Library
Subjects
Neoplasms - psychology
Neoplasms - therapy
Neoplasms - rehabilitation
Professional-Patient Relations
Survivors
Communication
ISBN
9781936287314
1936287315
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Consider the conversation : a documentary on a taboo subject

https://bccalibrary.andornot.com/en/permalink/catalog20182
Bernhagen, Michael, Kaldhusdal, Terry. Shorewood, WI: Burning Hay Wagon Production , 2011.
Audience
Professional
Call Number
WB310 C755 2011
Availability
1 copy, 1 available
Wishes; History; What's next?; Hope; Magic; Conflict; 100 things; Conversation; Why?; Credits
  2 read online  
Author
Bernhagen, Michael
Kaldhusdal, Terry
Place of Publication
Shorewood, WI
Publisher
Burning Hay Wagon Production
Publication Date
2011
Physical Description
60 minutes + 1 guide
Subjects
Terminally Ill
Attitude to Death
Terminal Care
Hospice Care
Advance Care Planning
Right to Die
Social Support
Communication
Decision Making
Professional-Patient Relations
Interpersonal Relations
Documentaries and Factual Films
Abstract
Wishes
History
What's next?
Hope
Magic
Conflict
100 things
Conversation
Why?
Credits
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WB310 C755 2011
Website Notes
URL links to the discussion guide.
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Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Communication toolkit for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog20535
Vancouver Island Health Authority. [Victoria, BC?]: Vancouver Island Health Authority. MultiMedia Services , 2011.
Audience
Professional
Call Number
WA590 C734 2011
Availability
3 copies, 3 available
Evidence-based communication : dispelling the myths; Using questions effectively; Achieving mutual understanding : grounding in communication
Corporate Author
Vancouver Island Health Authority
Place of Publication
[Victoria, BC?]
Publisher
Vancouver Island Health Authority. MultiMedia Services
Publication Date
2011
Physical Description
60 minutes
Subjects
Communication
Health Education
Delivery of Health Care
Professional-Patient Relations
Evidence-Based Practice
British Columbia
Abstract
Evidence-based communication : dispelling the myths
Using questions effectively
Achieving mutual understanding : grounding in communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Victoria Library
Vancouver Library AV Room
Call Number
WA590 C734 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
c.1 BC Cancer Agency VIC Library Available
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Gay and bisexual men living with prostate cancer : from diagnosis to recovery

https://bccalibrary.andornot.com/en/permalink/catalog121056
New York, NY: Harrington Park Press , 2018.
Audience
Professional
Call Number
WJ762 G285 2018
Availability
2 copies, 2 available
  1 read online  
Editor
Ussher, Jane M.
Perz, Janette
Rosser, B.R. Simon
Place of Publication
New York, NY
Publisher
Harrington Park Press
Publication Date
2018
Physical Description
x, 353 p. : ill. ; 23 cm.
Series
EBSCOhost eBook
Subjects
Prostatic Neoplasms - psychology
Sexual and Gender Minorities
Long Term Adverse Effects
Attitude of Health Personnel
Cancer Survivors - psychology
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9781939594259
9781939594266
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Victoria Library
Internet
Call Number
WJ762 G285 2018
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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See me as a person : creating therapeutic relationships with patients and their families

https://bccalibrary.andornot.com/en/permalink/catalog122426
Koloroutis, Mary, Trout, Michael David. Minneapolis, MN: Creative Health Care Management , 2012.
Audience
Professional
Contents:; The nature of the therapeutic relationship -- Presence through attunement -- Wondering : cultivating curiosity for efficient and compassionate practice -- Following : the magic of palpation -- Holding : creating a safe haven for the patient and family -- Moving beyond obstacles with clar…
  1 read online  
Author
Koloroutis, Mary
Trout, Michael David
Place of Publication
Minneapolis, MN
Publisher
Creative Health Care Management
Publication Date
2012
Series
EBSCOhost eBook Nursing Collection
Subjects
Physician-Patient Relations
Nurse-Patient Relations
Abstract
Contents:
The nature of the therapeutic relationship -- Presence through attunement -- Wondering : cultivating curiosity for efficient and compassionate practice -- Following : the magic of palpation -- Holding : creating a safe haven for the patient and family -- Moving beyond obstacles with clarity and purpose -- Reflective practice : the means by which learning becomes permanent.
ISBN
9781886624832
9781886624719
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Health literacy : new directions in research, theory and practice

https://bccalibrary.andornot.com/en/permalink/catalog123677
Netherlands: IOS Press , 2017.
Audience
Professional
Contents:; Defining health literacy -- Developments and new directions in health literacy research -- Developments and new directions in health literacy theory -- Health literacy and vulnerable populations -- Health literacy leadership -- Developments and new directions in disciplines similar to he…
  1 read online  
Editor
Logan, Robert A.
Siegel, Elliot R.
Place of Publication
Netherlands
Publisher
IOS Press
Publication Date
2017
Series
Proquest Ebook Central
Studies in health technology and informatics. v. 240
Subjects
Health Literacy
Research
Health Communication
Abstract
Contents:
Defining health literacy -- Developments and new directions in health literacy research -- Developments and new directions in health literacy theory -- Health literacy and vulnerable populations -- Health literacy leadership -- Developments and new directions in disciplines similar to health literacy -- Developments and new directions in health literacy practice.
ISBN
9781614997900
9781614997894
ISSN
0926-9630
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Breast cancer toolkit for aboriginal health care providers

https://bccalibrary.andornot.com/en/permalink/catalog18004
Alliance for Breast Cancer Information & Support, BC & Yukon. [Vancouver, BC?]: Alliance for Breast Cancer Information and Support, BC and Yukon , 2008.
Audience
Professional
Patient or Public
Call Number
WP870 B830a 2008
Availability
5 copies, 5 available
Includes:; Eating well with Canada's food guide : First nations, Inuit and Metis (2007); Abreast in the West 8(3) Summer 2007 (Then sunshine vitamin and breast cancer prevention by Cheri Van Patten); Abreast in the West 8(4) Fall 2007 (Preventing breast cancer recurrence : how much exercise is "eno…
Corporate Author
Alliance for Breast Cancer Information & Support, BC & Yukon
Place of Publication
[Vancouver, BC?]
Publisher
Alliance for Breast Cancer Information and Support, BC and Yukon
Publication Date
2008
Physical Description
10 p. : ill ; 28 cm.
Subjects
Breast Neoplasms
Breast Neoplasms - psychology
Health Personnel
First Nations
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Professional-Patient Relations
Ethnic Groups
Community Health Aides
Health Services Accessibility
Social Support
Patient Advocacy
British Columbia
BC Cancer Agency
Popular Work
Abstract
Includes:
Eating well with Canada's food guide : First nations, Inuit and Metis (2007)
Abreast in the West 8(3) Summer 2007 (Then sunshine vitamin and breast cancer prevention by Cheri Van Patten)
Abreast in the West 8(4) Fall 2007 (Preventing breast cancer recurrence : how much exercise is "enough"? by Susan R. Harris)
Abreast in the West 11(2) Spring 2009
DVD titled : Breast cancer tool kit for aboriginal health care providers : orientation DVD (2009)
Looking for and finding breast cancer
Understanding breast cancer
Understanding breast cancer treatments
Stories from aboriginal women
Talking to our family?
Recovery and lifestyle
What is palliative care?
Appendixes
Language
English
Material Type
Book
DVD
Audience
Professional
Patient or Public
Location
Vancouver Library
Surrey Library
Kelowna Library
Abbotsford Library
Call Number
WP870 B830a 2008

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Archives Available
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
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