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20 records – page 1 of 1.

Coaching for engagement : achieving results through powerful conversations

https://bccalibrary.andornot.com/en/permalink/catalog121750
Hancox, Bob, Hunter, Russell, Boudreau, Kristann. [Vancouver, BC?]: Tekara Organizational Effectiveness Inc. , 2010.
Audience
Professional
Call Number
WX159 H235 2010
Availability
1 copy, 1 available
More Information
Author
Hancox, Bob
Hunter, Russell
Boudreau, Kristann
Place of Publication
[Vancouver, BC?]
Publisher
Tekara Organizational Effectiveness Inc.
Publication Date
2010
Physical Description
205 p. : ill. ; 23 cm.
Subjects
Work Engagement
Mentoring
Organizational Innovation
Leadership
Personnel Management
ISBN
9780986700507
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 H235 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed.
Audience
Professional
Call Number
WX150 M281 2012
Availability
1 copy, 1 available
More Information
Author
Mann, David
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M281 2012

Copies

c.1 BC Cancer Agency VAN Library Available
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Dialogic organization development : the theory and practice of transformational change

https://bccalibrary.andornot.com/en/permalink/catalog121752
Oakland, CA: Berrett-Koehler Publishers, Inc. , 2015.
Audience
Professional
Call Number
WX159 B978 2015
Availability
1 copy, 1 available
More Information
Editor
Bushe, Gervase R.
Marshak, Robert J.
Place of Publication
Oakland, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
xiv, 436 p. ; 25 cm.
Subjects
Organizational Innovation
Change Management
Leadership
ISBN
9781626564046
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B978 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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Harvard Business Review on managing yourself

https://bccalibrary.andornot.com/en/permalink/catalog121742
Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2010.
Audience
Professional
Call Number
WX150 H339m 2010
Availability
1 copy, 1 available
More Information
Alternate Title
Managing yourself
Corporate Author
Harvard Business Review
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Publishing
Publication Date
2010
Physical Description
v, 198 p. ; 21 cm.
Series
Harvard Business Review on
Subjects
Work Engagement
Time Management - psychology
Work-Life Balance
Leadership
ISBN
9781422157992
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 H339m 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Toyota way to continous improvement : linking strategy and operational excellence to achieve superior performance

https://bccalibrary.andornot.com/en/permalink/catalog20743
Liker, Jeffrey, Franz, James K. New York, NY: McGraw-Hill , 2011.
Audience
Professional
Call Number
WX150 L727 2011
Availability
1 copy, 1 available
More Information
Author
Liker, Jeffrey
Franz, James K
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2011
Physical Description
xxvii, 450 p. : ill. ; 24 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Innovation
Quality Improvement
United States
ISBN
9780071477468
0071477462
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 L727 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Toyota kata : managing people for improvement, adaptiveness, and superior results

https://bccalibrary.andornot.com/en/permalink/catalog20744
Rother, Mike. New York, NY: McGraw-Hill , 2010.
Audience
Professional
Call Number
WX150 R685 2010
Availability
1 copy, 1 available
More Information
Author
Rother, Mike
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2010
Physical Description
xx, 306 p. : ill ; 24 cm.
Subjects
Total Quality Management
Personnel Management
Efficiency, Organizational
Organizational Innovation
Quality Improvement
United States
ISBN
9780071635233
0071635238
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 R685 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Harvard Business Review on communicating effectively

https://bccalibrary.andornot.com/en/permalink/catalog121741
Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2011.
Audience
Professional
Call Number
WX150 H339c 2011
Availability
1 copy, 1 available
More Information
Alternate Title
Communicating effectively
Corporate Author
Harvard Business Review
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Publishing
Publication Date
2011
Physical Description
v, 198 p. ; 21 cm.
Series
Harvard Business Review on
Subjects
Leadership
Communication
Interprofessional Relations
ISBN
9781422162514
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 H339c 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Creative destruction of medicine : how the digital revolution will create better health care

https://bccalibrary.andornot.com/en/permalink/catalog21174
Topol, Eric J. New York, NY: Basic Books , 2012.
Audience
Professional
Call Number
WY26.5 T675 2012
Availability
2 copies, 2 available
More Information
Author
Topol, Eric J
Place of Publication
New York, NY
Publisher
Basic Books
Publication Date
2012
Physical Description
xi, 303 p. : ill. ; 25 cm.
Subjects
Medical Informatics Applications
Biomedical Technology
Delivery of Health Care - trends
Diffusion of Innovation
Health Communication
Internet
ISBN
9780465025503
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WY26.5 T675 2012

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Hastings Center guidelines for decisions on life-sustaining treatment and care near the end of life

https://bccalibrary.andornot.com/en/permalink/catalog21049
Berlinger, Nancy, Jennings, Bruce, Wolf, Susan M. Oxford: Oxford University Press , 2013. rev. and expanded 2nd ed.
Audience
Professional
Call Number
WX162 B515 2013
Availability
1 copy, 1 available
More Information
Author
Berlinger, Nancy
Jennings, Bruce
Wolf, Susan M
Edition
rev. and expanded 2nd ed.
Place of Publication
Oxford
Publisher
Oxford University Press
Publication Date
2013
Physical Description
xxii, 240 p. ; 26 cm.
Subjects
Life Support Care - standards
Life Support Care - ethics
Terminal Care - standards
Terminal Care - ethics
Advance Care Planning
Decision Making
ISBN
9780199974559
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX162 B515 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Patient engagement : a consumer-centred model to innovate healthcare

https://bccalibrary.andornot.com/en/permalink/catalog121659
Warsaw: De Gruyter Open Ltd , 2015.
Audience
Professional
Call Number
W 84.7 P298 2015
Availability
1 copy, 1 available
More Information
Editor
Graffigna, Guendalina
Barello, Serena
Triberti, Stefano
Place of Publication
Warsaw
Publisher
De Gruyter Open Ltd
Publication Date
2015
Physical Description
xiii, 140 p. : ill. ; 26 cm.
Subjects
Patient Participation - methods
Patient-Centered Care
Delivery of Health Care
Diffusion of Innovation
ISBN
9783110452433
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P298 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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Breast cancer clear & simple : all your questions answered : from the experts at the American Cancer Society

https://bccalibrary.andornot.com/en/permalink/catalog119619
American Cancer Society. Atlanta, GA: American Cancer Society , 2016. 2nd ed.
Audience
Patient or Public
Call Number
WP870 B828 2016
Availability
4 copies, 4 available
More Information
Alternate Title
Breast cancer clear and simple
Corporate Author
American Cancer Society
Edition
2nd ed.
Place of Publication
Atlanta, GA
Publisher
American Cancer Society
Publication Date
2016
Physical Description
xviii, 190 p. : ill. ; 21 cm.
Series
Clear & simple
Subjects
Breast Neoplasms
Popular Work
ISBN
9781604432367
1604432365
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
WP870 B828 2016
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
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There is no good card for this : what to say and do when life is scary, awful, and unfair to people you love

https://bccalibrary.andornot.com/en/permalink/catalog123379
Crowe, Kelsey, McDowell, Emily. New York, NY: HarperOne , 2017.
Audience
Patient or Public
Call Number
BF637 S4 C769 2017
Availability
3 copies, 3 available
When someone you know is hurting, you want to let her know that you care. But many people don't know what words to use--or are afraid of saying or doing the wrong thing. This guide from empathy expert Dr. Kelsey Crowe and greeting card maverick Emily McDowell blends ... actionable advice with the n…
More Information
Author
Crowe, Kelsey
McDowell, Emily
Place of Publication
New York, NY
Publisher
HarperOne
Publication Date
2017
Physical Description
260 p. : ill. ; 22 cm
Subjects
Empathy
Compassion
Bereavement
Loss
Interpersonal Communication
Popular Work
Abstract
When someone you know is hurting, you want to let her know that you care. But many people don't know what words to use--or are afraid of saying or doing the wrong thing. This guide from empathy expert Dr. Kelsey Crowe and greeting card maverick Emily McDowell blends ... actionable advice with the no-nonsense humor and the signature illustration style of McDowell's Empathy Cards, to help you feel confident in connecting with anyone experiencing grief, loss, illness, or any other difficult situation -- Provided by publisher.
Notes
This resource was purchased with a donation from the Order of the Eastern Star.
ISBN
9780062469991
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF637 S4 C769 2017

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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My parent has cancer and it really sucks : real-life advice from real-life teens

https://bccalibrary.andornot.com/en/permalink/catalog21110
Silver, Maya, Silver, Marc. Naperville, ILL: Sourcebooks Fire , 2013.
Audience
Patient or Public
Call Number
QZ201 C5 S587 2013
Availability
6 copies, 6 available
More Information
Author
Silver, Maya
Silver, Marc
Place of Publication
Naperville, ILL
Publisher
Sourcebooks Fire
Publication Date
2013
Physical Description
x, 261 p. ; 21 cm.
Subjects
Neoplasms - psychology
Parent-Child Relations
Family Relations
Emotions
Adaptation, Psychological
Adolescent
Juvenile Literature
ISBN
9781402273070
140227307X
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ201 C5 S587 2013

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Missing Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
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Nonviolent communication : a language of life

https://bccalibrary.andornot.com/en/permalink/catalog120504
Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2015. 3rd ed.
Audience
Patient or Public
Call Number
WM172 R813 2015
Availability
5 copies, 5 available
More Information
Author
Rosenberg, Marshall B
Edition
3rd ed.
Place of Publication
Encinitas, CA.
Publisher
Puddle Dancer Press
Publication Date
2015
Physical Description
xix, 244 p. ; 23 cm.
Subjects
Communication
Interpersonal Relations
Empathy
Conflict (Psychology)
Negotiating
Verbal Behavior
Popular Work
Notes
Surrey CIC keep 2022 (F0002447)
Surrey CIC keep 2022 PFC (F0002451)
ISBN
9781892005281
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Library
Call Number
WM172 R813 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.4 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Health literacy from A to Z : practical ways to communicate your health message

https://bccalibrary.andornot.com/en/permalink/catalog20150
Osborne, Helen. Burlington, MA: Jones and Bartlett Learning , 2013.
Audience
Professional
Call Number
WA590 O81 2011
Availability
2 copies, 2 available
More Information
Author
Osborne, Helen
Place of Publication
Burlington, MA
Publisher
Jones and Bartlett Learning
Publication Date
2013
Physical Description
xxiv, 256 p. ; 23 cm.
Subjects
Health Literacy
Communication
Patient Education as Topic
ISBN
9781449600532 (pbk.)
1449600530
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WA590 O81 2011

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Modern native feasts : healthy, innovative, sustainable cuisine

https://bccalibrary.andornot.com/en/permalink/catalog122086
George, Andrew, Jr. [Vancouver, BC?]: Arsenal Pulp Press , 2013.
Audience
Patient or Public
Call Number
QZ266 N9 G347 2013
Availability
3 copies, 3 available
More Information
Author
George, Andrew, Jr.
Place of Publication
[Vancouver, BC?]
Publisher
Arsenal Pulp Press
Publication Date
2013
Physical Description
189 p. : col. ill. ; 23 cm.
Subjects
First Nations
Cooking
Nutrition Therapy
Cookbook
Popular Work
ISBN
9781551525075
Language
English
Material Type
Book
Audience
Patient or Public
Location
Prince George Cancer Info Ctr
Vancouver Library
Victoria Cancer Info Ctr
Call Number
QZ266 N9 G347 2013
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Calm your mind, warm your heart : real voices and techniques to support you through the ups and downs of cancer

https://bccalibrary.andornot.com/en/permalink/catalog21047
Phillips, Catherine. Calgary, AB: Brush Education, Inc. , 2013. 2nd ed.
Audience
Patient or Public
Call Number
QZ266 P558c 2013
Availability
6 copies, 6 available
More Information
Author
Phillips, Catherine
Edition
2nd ed.
Place of Publication
Calgary, AB
Publisher
Brush Education, Inc.
Publication Date
2013
Physical Description
166 p. ; 23 cm.
Subjects
Neoplasms - psychology
Mind-Body Therapies
Adaptation, Psychological
Mental Healing
Self Care
Survivors
Popular Work
Notes
Surrey CIC keep 2022 PFC
ISBN
9781550594447
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ266 P558c 2013
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency VAN Library Missing Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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20 records – page 1 of 1.