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20 records – page 1 of 1.

Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
More Information
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21450
Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed.
Audience
Professional
Call Number
BF637 C45 C955 2013 v.1-4
Availability
2 copies, 2 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
Solon, OH
Publisher
Findaway World, LLC
Publication Date
2013
Physical Description
4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
ISBN
9781469266824
Language
English
Material Type
Audio
CD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
BF637 C45 C955 2013 v.1-4

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
c.2 BC Cancer Agency VAN Library AV Room Available
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Nonviolent communication : a language of life

https://bccalibrary.andornot.com/en/permalink/catalog120504
Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2015. 3rd ed.
Audience
Patient or Public
Call Number
WM172 R813 2015
Availability
5 copies, 5 available
More Information
Author
Rosenberg, Marshall B
Edition
3rd ed.
Place of Publication
Encinitas, CA.
Publisher
Puddle Dancer Press
Publication Date
2015
Physical Description
xix, 244 p. ; 23 cm.
Subjects
Communication
Interpersonal Relations
Empathy
Conflict (Psychology)
Negotiating
Verbal Behavior
Popular Work
Notes
Surrey CIC keep 2022 (F0002447)
Surrey CIC keep 2022 PFC (F0002451)
ISBN
9781892005281
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Library
Call Number
WM172 R813 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.4 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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When words matter most : thoughtful words and deeds to express just the right thing at just the right time

https://bccalibrary.andornot.com/en/permalink/catalog15658
Spizman, Robyn Freedman. New York, NY: Crown Publishers, Inc. , 1996.
Audience
Patient or Public
Call Number
BF637 C45 S761 1996
Availability
1 copy, 1 available
More Information
Alternate Title
When words matter most
Author
Spizman, Robyn Freedman
Place of Publication
New York, NY
Publisher
Crown Publishers, Inc.
Publication Date
1996
Physical Description
126 p. : ill. ; 22 cm.
Subjects
Interpersonal Relations
Communication
Writing
Emotions
Empathy
Popular Work
ISBN
0517704064
Language
English
Material Type
Book
Audience
Patient or Public
Location
Kelowna Cancer Info Ctr
Call Number
BF637 C45 S761 1996

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
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Assert yourself! : developing power-packed communication skills to make your points clearly, confidently and persuasively

https://bccalibrary.andornot.com/en/permalink/catalog15880
Contini, Lisa. Mission, KS: SkillPath Publications , c1996.
Audience
Professional
Call Number
BF698.9 C762 1996
Availability
1 copy, 1 available
More Information
Author
Contini, Lisa
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1996
Physical Description
v, 101 p. : ill. ; 22 cm
Subjects
Assertiveness
Interpersonal Relations
Communication
Verbal Behavior
ISBN
9781878542847
1878542842
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 C762 1996

Copies

c.1 BC Cancer Agency VAN Library Available
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Handling problem volunteers

https://bccalibrary.andornot.com/en/permalink/catalog21240
Vineyard, Sue, McCurley, Steve. Darien, IL: Heritage Arts Publishing , 1998.
Audience
Professional
Call Number
HF5549.5 V783 1998
Availability
1 copy, 1 available
More Information
Author
Vineyard, Sue
McCurley, Steve
Place of Publication
Darien, IL
Publisher
Heritage Arts Publishing
Publication Date
1998
Physical Description
60 p. : ill. ; 28 cm.
Subjects
Voluntary Workers - organization & administration
Caregivers
Personnel Management
Attitude of Health Personnel
Behavior
Risk Management
Interpersonal Relations
Workplace
ISBN
0911029478
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
HF5549.5 V783 1998

Copies

c.1 BC Cancer Agency KEL Library Available
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There is no good card for this : what to say and do when life is scary, awful, and unfair to people you love

https://bccalibrary.andornot.com/en/permalink/catalog123379
Crowe, Kelsey, McDowell, Emily. New York, NY: HarperOne , 2017.
Audience
Patient or Public
Call Number
BF637 S4 C769 2017
Availability
3 copies, 3 available
When someone you know is hurting, you want to let her know that you care. But many people don't know what words to use--or are afraid of saying or doing the wrong thing. This guide from empathy expert Dr. Kelsey Crowe and greeting card maverick Emily McDowell blends ... actionable advice with the n…
More Information
Author
Crowe, Kelsey
McDowell, Emily
Place of Publication
New York, NY
Publisher
HarperOne
Publication Date
2017
Physical Description
260 p. : ill. ; 22 cm
Subjects
Empathy
Compassion
Bereavement
Loss
Interpersonal Communication
Popular Work
Abstract
When someone you know is hurting, you want to let her know that you care. But many people don't know what words to use--or are afraid of saying or doing the wrong thing. This guide from empathy expert Dr. Kelsey Crowe and greeting card maverick Emily McDowell blends ... actionable advice with the no-nonsense humor and the signature illustration style of McDowell's Empathy Cards, to help you feel confident in connecting with anyone experiencing grief, loss, illness, or any other difficult situation -- Provided by publisher.
Notes
This resource was purchased with a donation from the Order of the Eastern Star.
ISBN
9780062469991
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF637 S4 C769 2017

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog21647
Hope, Lori. Berkeley, CA: Celestial arts , 2011. rev. and expanded ed.
Audience
Patient or Public
Call Number
QZ201 H792 2011
Availability
2 copies, 2 available
More Information
Author
Hope, Lori
Edition
rev. and expanded ed.
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2011
Physical Description
xii, 276 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587611490 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 H792 2011

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Missing Available
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Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog14702
Hope, Lori. Berkeley, CA: Celestial arts , 2005.
Audience
Patient or Public
Call Number
QZ201 H792 2005
Availability
5 copies, 5 available
More Information
Author
Hope, Lori
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2005
Physical Description
xiv, 258 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587612121 (pbk.)
1587612127 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
QZ201 H792 2005

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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How minds change : the surprising science of belief, opinion, and persuasion

https://bccalibrary.andornot.com/en/permalink/catalog124565
McRaney, David. New York, NY: Portfolio Penguin , 2022.
Audience
Professional
Call Number
BF637 M478h 2021
Availability
1 copy, 0 available
More Information
Author
McRaney, David
Place of Publication
New York, NY
Publisher
Portfolio Penguin
Publication Date
2022
Physical Description
xx, 330 p. ; ill. ; 24 cm.
Subjects
Attitude
Persuasive Communication
Judgment
Behavior Control
Propaganda
Suggestion
ISBN
9780593190296
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
BF637 M478h 2021

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Wednesday, December 13, 2023
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Cancer etiquette : what to say, what to do when someone you know or love has cancer

https://bccalibrary.andornot.com/en/permalink/catalog15089
Kalick, Rosanne. Scarsdale, NY: Lion Books Publisher , 2005.
Audience
Patient or Public
Call Number
QZ201 K14 2005
Availability
5 copies, 5 available
More Information
Author
Kalick, Rosanne
Place of Publication
Scarsdale, NY
Publisher
Lion Books Publisher
Publication Date
2005
Subjects
Neoplasms - psychology - popular works
Interpersonal Relations - popular works
Professional-Patient Relations - popular works
Patients - psychology - popular works
Communication - popular works
ISBN
0874604508
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 K14 2005

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
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When cancer strikes a friend : what to say, what to do, and how to help

https://bccalibrary.andornot.com/en/permalink/catalog21841
Draeger, Bonnie E. New York, NY: Skyhorse Publishing , 2012.
Audience
Patient or Public
Call Number
QZ201 D758 2012
Availability
1 copy, 1 available
More Information
Author
Draeger, Bonnie E
Editor
Abram, Rachel
Place of Publication
New York, NY
Publisher
Skyhorse Publishing
Publication Date
2012
Physical Description
xi, 239 p. : ill. ; 21 cm.
Subjects
Neoplasms - psychology
Interpersonal Relations
Communication
Social Support
Friends
Breast Neoplasms - psychology
Popular Work
ISBN
9781620872147
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
QZ201 D758 2012

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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I don't know what to say : how to help and support someone who is dying

https://bccalibrary.andornot.com/en/permalink/catalog18309
Buckman, Robert. [Toronto, ON]: Key Porter Books , 2005. newly rev. and updated ed.
Audience
Patient or Public
Call Number
BF789 B925 2005
Availability
4 copies, 4 available
More Information
Author
Buckman, Robert
Edition
newly rev. and updated ed.
Place of Publication
[Toronto, ON]
Publisher
Key Porter Books
Publication Date
2005
Physical Description
x, 247 p. ; 21 cm.
Subjects
Terminal Care
Death - psychology
Grief
Terminally Ill - psychology
Interpersonal Relations
Communication
Popular Work
ISBN
9781552636961
1552636968
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF789 B925 2005

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
More Information
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Effective presentation skills

https://bccalibrary.andornot.com/en/permalink/catalog1706
Mandel, Steve. Los Altos, Ca.: Crisp Publications, Inc. , 1987.
Audience
Professional
Call Number
WX150 M271 1987
Availability
1 copy, 1 available
More Information
Author
Mandel, Steve
Place of Publication
Los Altos, Ca.
Publisher
Crisp Publications, Inc.
Publication Date
1987
Subjects
Verbal Behavior
Speech Intelligibility
Communication
ISBN
931961246
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M271 1987

Copies

c.1 BC Cancer Agency VAN Library Available
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Made to stick : why some ideas survive and others die

https://bccalibrary.andornot.com/en/permalink/catalog16090
Heath, Chip, Chip, Dan. New York, NY: Random House , 2007.
Audience
Professional
Call Number
HM1033 H437 2007
Availability
1 copy, 1 available
More Information
Author
Heath, Chip
Chip, Dan
Place of Publication
New York, NY
Publisher
Random House
Publication Date
2007
Physical Description
291 p. ; 22 cm.
Subjects
Psychology, Social
Social Change
Persuasive Communication
Creativeness
Behavior and Behavior Mechanisms
Organizational Innovation
Motivation
Diffusion of Innovation
ISBN
9781400064281
1400064287
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HM1033 H437 2007

Copies

c.1 BC Cancer Agency VAN Library Available
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Learning to laugh at work : the power of humor in the workplace

https://bccalibrary.andornot.com/en/permalink/catalog15875
McGraw, Robert. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF637 L3 M147 1995
Availability
1 copy, 1 available
More Information
Author
McGraw, Robert
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
iv, 68 p. : ill. ; 22 cm
Series
SkillPath handbook series
Subjects
Wit and Humor
Communication
Workplace
ISBN
9781878542403
1878542400
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF637 L3 M147 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Helping others with depression : words to say, things to do

https://bccalibrary.andornot.com/en/permalink/catalog124487
Noonan, Susan J. Baltimore, MD: John Hopkins University Press , 2021.
Audience
Patient or Public
Call Number
WM171.5 N817 2021
Availability
2 copies, 2 available
"The book is meant for those who want to help a loved one with depression. The book details what depression is and what its main symptoms and manifestations are, followed by proven strategies for encouraging someone to get treatment and suggestions for how to tell when depressive symptoms are getti…
More Information
Author
Noonan, Susan J.
Responsibility
Johns Hopkins Press health book
Place of Publication
Baltimore, MD
Publisher
John Hopkins University Press
Publication Date
2021
Physical Description
xiii, 256 pages ; 26 cm
Subjects
Popular Work
Depression
Depression - therapy
Abstract
"The book is meant for those who want to help a loved one with depression. The book details what depression is and what its main symptoms and manifestations are, followed by proven strategies for encouraging someone to get treatment and suggestions for how to tell when depressive symptoms are getting worse and may indicate a risk for suicide"-- Provided by publisher
ISBN
9781421439303
1421439301
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Call Number
WM171.5 N817 2021

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.