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20 records – page 1 of 1.

Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
More Information
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog14702
Hope, Lori. Berkeley, CA: Celestial arts , 2005.
Audience
Patient or Public
Call Number
QZ201 H792 2005
Availability
5 copies, 5 available
More Information
Author
Hope, Lori
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2005
Physical Description
xiv, 258 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587612121 (pbk.)
1587612127 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
QZ201 H792 2005

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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Cancer etiquette : what to say, what to do when someone you know or love has cancer

https://bccalibrary.andornot.com/en/permalink/catalog15089
Kalick, Rosanne. Scarsdale, NY: Lion Books Publisher , 2005.
Audience
Patient or Public
Call Number
QZ201 K14 2005
Availability
5 copies, 5 available
More Information
Author
Kalick, Rosanne
Place of Publication
Scarsdale, NY
Publisher
Lion Books Publisher
Publication Date
2005
Subjects
Neoplasms - psychology - popular works
Interpersonal Relations - popular works
Professional-Patient Relations - popular works
Patients - psychology - popular works
Communication - popular works
ISBN
0874604508
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 K14 2005

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
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I don't know what to say : how to help and support someone who is dying

https://bccalibrary.andornot.com/en/permalink/catalog18309
Buckman, Robert. [Toronto, ON]: Key Porter Books , 2005. newly rev. and updated ed.
Audience
Patient or Public
Call Number
BF789 B925 2005
Availability
4 copies, 4 available
More Information
Author
Buckman, Robert
Edition
newly rev. and updated ed.
Place of Publication
[Toronto, ON]
Publisher
Key Porter Books
Publication Date
2005
Physical Description
x, 247 p. ; 21 cm.
Subjects
Terminal Care
Death - psychology
Grief
Terminally Ill - psychology
Interpersonal Relations
Communication
Popular Work
ISBN
9781552636961
1552636968
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF789 B925 2005

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
More Information
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Made to stick : why some ideas survive and others die

https://bccalibrary.andornot.com/en/permalink/catalog16090
Heath, Chip, Chip, Dan. New York, NY: Random House , 2007.
Audience
Professional
Call Number
HM1033 H437 2007
Availability
1 copy, 1 available
More Information
Author
Heath, Chip
Chip, Dan
Place of Publication
New York, NY
Publisher
Random House
Publication Date
2007
Physical Description
291 p. ; 22 cm.
Subjects
Psychology, Social
Social Change
Persuasive Communication
Creativeness
Behavior and Behavior Mechanisms
Organizational Innovation
Motivation
Diffusion of Innovation
ISBN
9781400064281
1400064287
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HM1033 H437 2007

Copies

c.1 BC Cancer Agency VAN Library Available
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Facing death, embracing life : understanding what dying people want

https://bccalibrary.andornot.com/en/permalink/catalog120741
Kuhl, David. [Toronto, ON]: Doubleday Canada , 2006.
Audience
Patient or Public
Call Number
BF789 D4 K96 2006
Availability
1 copy, 1 available
More Information
Author
Kuhl, David
Place of Publication
[Toronto, ON]
Publisher
Doubleday Canada
Publication Date
2006
Physical Description
330 p. ; 22 cm ; 23 cm.
Subjects
Attitude to Death
Terminally Ill - psychology
Advance Care Planning
Family Relations
Interpersonal Communication
Popular Work
ISBN
0385660669
9780385660662
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
BF789 D4 K96 2006

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Revved! : an incredible way to rev up your workplace and achieve amazing results

https://bccalibrary.andornot.com/en/permalink/catalog16035
Paul, Harry, Reck, Ross. New York, NY: McGraw-Hill , 2006.
Audience
Professional
Call Number
WX159 P324 2006
Availability
1 copy, 1 available
More Information
Author
Paul, Harry
Reck, Ross
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2006
Physical Description
vii, 115 p. ; 22 cm.
Subjects
Employee Incentive Plans
Life Change Events
Emotions
Personnel Management - psychology
Motivation
ISBN
9780071465007
0071465006 (alk. paper)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 P324 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Metastatic cancer : the club you don't want to join : words of wisdom from the Women with Metastatic Cancer Group

https://bccalibrary.andornot.com/en/permalink/catalog21062
Bell, Kirsten. [Vancouver, BC?]: BC Cancer Agency , 2008.
Audience
Patient or Public
Call Number
QZ201 M587 2008
Availability
1 copy, 1 available
More Information
Author
Bell, Kirsten
Corporate Author
BC Cancer Agency. Vancouver Cancer Centre. Patient and Family Counselling Services
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2008
Physical Description
31 p.
Subjects
Neoplasm Metastasis
Social Support
Women
Adaptation, Psychological
Self-Help Groups
Language
English
Material Type
Booklet
Audience
Patient or Public
Location
Vancouver Library
Call Number
QZ201 M587 2008

Copies

c.1 BC Cancer Agency VAN Library Available
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Role of healthcare work environments in shaping safety culture

https://bccalibrary.andornot.com/en/permalink/catalog18478
Lowe, Graham S. [Toronto, ON]: Longwoods Pub. , 2008.
Audience
Professional
More Information
  1 read online  
Alternate Title
Safety culture
Author
Lowe, Graham S
Place of Publication
[Toronto, ON]
Publisher
Longwoods Pub.
Publication Date
2008
Subjects
Medical Errors - prevention & control
Workplace
Health Personnel
Safety Management
Liability, Legal
Patient Care - standards
Canada
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://cprn.org/documents/49889_EN.pdf
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Supportive care needs : what cancer patients say they want

https://bccalibrary.andornot.com/en/permalink/catalog10521
Fitch, Margaret. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2003.
Audience
Professional
Call Number
WY161 B365 2003 v.12
Availability
1 copy, 1 available
More Information
Author
Fitch, Margaret
Corporate Author
BC Cancer Agency. Professional Practice Nursing Education
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Multi-Media Services
Publication Date
2003
Physical Description
1/2 inch : colour ; 60 minutes
Series
Nursing education 12
Subjects
Social Support - videocassettes
Neoplasms - complications - videocassettes
Neoplasms - psychology - videocassettes
Patients - videocassettes
Language
English
Material Type
Video
VHS
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WY161 B365 2003 v.12

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Getting past the pain between us : healing and reconciliaton without compromise

https://bccalibrary.andornot.com/en/permalink/catalog13321
Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2003.
Audience
Patient or Public
Call Number
WM172 R813g 2003
Availability
1 copy, 1 available
More Information
Author
Rosenberg, Marshall B
Place of Publication
Encinitas, CA.
Publisher
Puddle Dancer Press
Publication Date
2003
Subjects
Interpersonal Communications
Interpersonal Relations
Mental Healing
Pain
Social Adjustment - psychology
Stress, Psychological
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
WM172 R813g 2003

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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What's making you angry : 10 steps to transforming anger so everyone wins

https://bccalibrary.andornot.com/en/permalink/catalog13316
Klein, Shari, Gibson, Neill. Encinitas, CA.: Puddle Dancer Press , 2003?.
Audience
Patient or Public
Call Number
WM172 K64 2003
Availability
1 copy, 1 available
More Information
Author
Klein, Shari
Gibson, Neill
Place of Publication
Encinitas, CA.
Publisher
Puddle Dancer Press
Publication Date
2003?
Subjects
Interpersonal Communications
Stress, Psychological
Anger
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
WM172 K64 2003

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
More Information
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Back to work after breast cancer

https://bccalibrary.andornot.com/en/permalink/catalog16475
Nessim, Susan. Los Angeles, CA: Susan Nessim-Keeney/Cancervive , 2006.
Audience
Patient or Public
Call Number
WP870 B126 2006
Availability
4 copies, 4 available
This DVD tells the story of six vibrant women, each intent on making a contribution through their careers. The women work at different jobs, but are alike in one important way: they are balancing the demands of a breast cancer illness and work. It explores the challenges women face in the workplac…
More Information
Author
Nessim, Susan
Corporate Author
Cancervive
Living With It
Place of Publication
Los Angeles, CA
Publisher
Susan Nessim-Keeney/Cancervive
Publication Date
2006
Physical Description
27 minutes
Subjects
Occupational Health Services
Breast Neoplasms - psychology
Breast Neoplasms - rehabilitation
Social Support
Employment
Workplace
Personnel Management
Life Change Events
Survivors
Popular Work
Abstract
This DVD tells the story of six vibrant women, each intent on making a contribution through their careers. The women work at different jobs, but are alike in one important way: they are balancing the demands of a breast cancer illness and work. It explores the challenges women face in the workplace as they journey through treatment to recovery.
Language
English
Material Type
Video
DVD
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
WP870 B126 2006

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Nonviolent communication : a language of life

https://bccalibrary.andornot.com/en/permalink/catalog13323
Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2003. 2nd ed.
Audience
Professional
Call Number
WM172 R813 2003
Availability
1 copy, 1 available
More Information
Author
Rosenberg, Marshall B
Edition
2nd ed.
Place of Publication
Encinitas, CA.
Publisher
Puddle Dancer Press
Publication Date
2003
Subjects
Interpersonal Communications
Interpersonal Relations
ISBN
1892005034
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WM172 R813 2003

Copies

c.1 BC Cancer Agency KEL Library Available
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20 records – page 1 of 1.