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20 records – page 1 of 1.

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21450
Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed.
Audience
Professional
Call Number
BF637 C45 C955 2013 v.1-4
Availability
2 copies, 2 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
Solon, OH
Publisher
Findaway World, LLC
Publication Date
2013
Physical Description
4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
ISBN
9781469266824
Language
English
Material Type
Audio
CD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
BF637 C45 C955 2013 v.1-4

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
c.2 BC Cancer Agency VAN Library AV Room Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
More Information
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking about death won't kill you : the essential guide to end-of-life conversations.

https://bccalibrary.andornot.com/en/permalink/catalog122230
Kortes-Miller, Kathy. Toronto, ON: ECW Press , 2018.
Audience
Patient or Public
Call Number
BF789 D4 K85 2018
Availability
1 copy, 1 available
More Information
Alternate Title
Talking about death will not kill you
Author
Kortes-Miller, Kathy
Place of Publication
Toronto, ON
Publisher
ECW Press
Publication Date
2018
Physical Description
208 p. : 22 cm.
Subjects
Attitude to Death
Terminally Ill - psychology
Communication
Interpersonal Communication
Decision Making
Adaptation, Psychological
Popular Work
ISBN
9781770414068
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
BF789 D4 K85 2018

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Missing Available
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Hold me tight : seven conversations for a lifetime of love

https://bccalibrary.andornot.com/en/permalink/catalog120507
Johnson, Sue. New York, NY: Little Brown and Company , 2008.
Audience
Patient or Public
Call Number
WM430.5.M3 J66 2008
Availability
8 copies, 8 available
More Information
Author
Johnson, Sue
Place of Publication
New York, NY
Publisher
Little Brown and Company
Publication Date
2008
Physical Description
xii, 300 p. ; 25 cm.
Subjects
Couples therapy
Marital Therapy
Interpersonal Relations
Emotion-Focused Therapy
Counseling
Communication
Love
Popular Work
Notes
Surrey CIC keep 2022 (F0002461)
Surrey CIC keep 2022 PFC (F0002463, F0002462)
ISBN
9780316113007
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
WM430.5.M3 J66 2008

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.3 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.2 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Missing Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Missing Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Missing Available
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Nonviolent communication : a language of life

https://bccalibrary.andornot.com/en/permalink/catalog120504
Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2015. 3rd ed.
Audience
Patient or Public
Call Number
WM172 R813 2015
Availability
5 copies, 5 available
More Information
Author
Rosenberg, Marshall B
Edition
3rd ed.
Place of Publication
Encinitas, CA.
Publisher
Puddle Dancer Press
Publication Date
2015
Physical Description
xix, 244 p. ; 23 cm.
Subjects
Communication
Interpersonal Relations
Empathy
Conflict (Psychology)
Negotiating
Verbal Behavior
Popular Work
Notes
Surrey CIC keep 2022 (F0002447)
Surrey CIC keep 2022 PFC (F0002451)
ISBN
9781892005281
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Library
Call Number
WM172 R813 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.4 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Teamwork : the cancer patient's guide to talking with your doctor

https://bccalibrary.andornot.com/en/permalink/catalog120080
National Coalition for Cancer Survivorship. Silver Spring, MD: National Coalition for Cancer Survivorship (NCCS) , 2011. 5th ed.
Audience
Patient or Public
Call Number
QZ201 T253 2011
Availability
1 copy, 1 available
More Information
  1 read online  
Alternate Title
Cancer patient's guide to talking with your doctor
Corporate Author
National Coalition for Cancer Survivorship
Editor
Clark, Elizabeth J.
Edition
5th ed.
Place of Publication
Silver Spring, MD
Publisher
National Coalition for Cancer Survivorship (NCCS)
Publication Date
2011
Physical Description
vi, 78 p. ; 28 cm.
Subjects
Neoplasms - diagnosis
Neoplasms - rehabilitation
Neoplasms - psychology
Physician-Patient Relations
Interpersonal Communication
Patient Navigation
Popular Work
Language
English
Material Type
Book
Online
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Internet
Call Number
QZ201 T253 2011
Read Online
https://www.canceradvocacy.org/resources/communicating-with-your-doctor/

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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White fragility : why it's so hard for White people to talk about racism

https://bccalibrary.andornot.com/en/permalink/catalog124367
DiAngelo, Robin. Boston, MA: Beacon Press , 2018.
Audience
Professional
Call Number
HT1503 D538 2018
Availability
2 copies, 2 available
"In this groundbreaking and timely book, antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility. Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by beh…
More Information
Author
DiAngelo, Robin
Place of Publication
Boston, MA
Publisher
Beacon Press
Publication Date
2018
Physical Description
xvii, 169 p. ; 23 cm.
Subjects
White
Race Relations
Defense Mechanisms
Behavior
Interpersonal Communication
Abstract
"In this groundbreaking and timely book, antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility. Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by behaviors including argumentation and silence. These behaviors, in turn, function to reinstate white racial equilibrium and prevent any meaningful cross-racial dialogue. In this in-depth exploration, DiAngelo explores how white fragility develops, how it protects racial inequality, and what we can do to engage more constructively" -- Back cover.
ISBN
9780807047415
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HT1503 D538 2018

Copies

c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Tools for knowledge and learning : a guide for development and humanitarian organisations

https://bccalibrary.andornot.com/en/permalink/catalog15507
Ramalingam, Ben. London: Research and Policy in Development Programme , 2006.
Audience
Professional
More Information
  1 read online  
Author
Ramalingam, Ben
Place of Publication
London
Publisher
Research and Policy in Development Programme
Publication Date
2006
Subjects
Learning
Knowledge
Interpersonal Relations
Education
ISBN
0850038138
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.odi.org.uk/Rapid/Publications/Documents/KM_toolkit_web.pdf
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When someone you love has cancer : a resource for young people

https://bccalibrary.andornot.com/en/permalink/catalog15992
Canadian Cancer Society. [Toronto, ON]: Canadian Cancer Society , 2003. rev. ed.
Audience
Patient or Public
Call Number
QZ201 C213w 2003
Availability
4 copies, 4 available
More Information
Corporate Author
Canadian Cancer Society
Edition
rev. ed.
Place of Publication
[Toronto, ON]
Publisher
Canadian Cancer Society
Publication Date
2003
Physical Description
26 p. : ill. ; 22 cm.
Subjects
Neoplasms - psychology
Parent-Child Relations
Adolescent
Child
Family Relations
Communication
Emotions
Social Support
Popular Work
Language
English
Material Type
Booklet
Handout
Audience
Patient or Public
Location
Vancouver Library
Surrey Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
QZ201 C213w 2003

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
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When cancer strikes a friend : what to say, what to do, and how to help

https://bccalibrary.andornot.com/en/permalink/catalog21841
Draeger, Bonnie E. New York, NY: Skyhorse Publishing , 2012.
Audience
Patient or Public
Call Number
QZ201 D758 2012
Availability
1 copy, 1 available
More Information
Author
Draeger, Bonnie E
Editor
Abram, Rachel
Place of Publication
New York, NY
Publisher
Skyhorse Publishing
Publication Date
2012
Physical Description
xi, 239 p. : ill. ; 21 cm.
Subjects
Neoplasms - psychology
Interpersonal Relations
Communication
Social Support
Friends
Breast Neoplasms - psychology
Popular Work
ISBN
9781620872147
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
QZ201 D758 2012

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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In the room with men : a casebook of therapeutic change

https://bccalibrary.andornot.com/en/permalink/catalog16040
Washington, DC: American Psychological Association , 2006.
Audience
Professional
Call Number
WM172 I35 2006
Availability
1 copy, 1 available
More Information
Editor
Englar-Carlson, Matt
Stevens, Mark A
Place of Publication
Washington, DC
Publisher
American Psychological Association
Publication Date
2006
Physical Description
xxiii, 363 p. ; 27 cm.
Subjects
Men - psychology
Psychotherapy - methods
Emotions
Interpersonal Relations
Professional-Patient Relations
Case Reports
ISBN
9781591473329
1591473322
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WM172 I35 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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An emotionally focused workbook for couples : the two of us

https://bccalibrary.andornot.com/en/permalink/catalog120505
Kallos-Lilly, Veronica, Fitzgerald, Jennifer. New York, NY: Routledge , 2015.
Audience
Patient or Public
Call Number
WM430.5.M3 K14 2015
Availability
5 copies, 5 available
More Information
Author
Kallos-Lilly, Veronica
Fitzgerald, Jennifer
Place of Publication
New York, NY
Publisher
Routledge
Publication Date
2015
Physical Description
190 p. ; 28 cm.
Subjects
Marital Therapy
Couples therapy
Emotion-Focused Therapy
Interpersonal Relations
Communication
Spouses
Counseling
Popular Work
Notes
Surrey CIC keep 2022 PFC (F0002453, F0002454, F0002455, F0002457)
ISBN
9780415742481
Language
English
Material Type
Book
Audience
Patient or Public
Location
Surrey Cancer Info Ctr
Call Number
WM430.5.M3 K14 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.2 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.3 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.4 BC Cancer Agency SUR Cancer Info Ctr Available
c.5 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
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Seven principles for making marriage work

https://bccalibrary.andornot.com/en/permalink/catalog120736
Gottman, John M, Silver, Nan. New York, NY: Harmony Books , 2015. 2nd ed.
Audience
Patient or Public
Call Number
WM430.5.M3 G686 2015
Availability
1 copy, 1 available
More Information
Author
Gottman, John M
Silver, Nan
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Harmony Books
Publication Date
2015
Physical Description
xi, 295 p. ; 20 cm.
Subjects
Marriage - psychology
Spouses
Interpersonal Communication
Interpersonal Relations
Problem Solving
Popular Work
Notes
Completely revised and updated - Cover
ISBN
9780553447712
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
WM430.5.M3 G686 2015

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Cancer etiquette : what to say, what to do when someone you know or love has cancer

https://bccalibrary.andornot.com/en/permalink/catalog15089
Kalick, Rosanne. Scarsdale, NY: Lion Books Publisher , 2005.
Audience
Patient or Public
Call Number
QZ201 K14 2005
Availability
5 copies, 5 available
More Information
Author
Kalick, Rosanne
Place of Publication
Scarsdale, NY
Publisher
Lion Books Publisher
Publication Date
2005
Subjects
Neoplasms - psychology - popular works
Interpersonal Relations - popular works
Professional-Patient Relations - popular works
Patients - psychology - popular works
Communication - popular works
ISBN
0874604508
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 K14 2005

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
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20 records – page 1 of 1.