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20 records – page 1 of 1.

Skills for success : the essential resource for supervisors and managers

https://bccalibrary.andornot.com/en/permalink/catalog10671
[Toronto, ON]: Norco Associates, Inc. , 2003.
Audience
Professional
Call Number
WX150 S628 2003
Availability
3 copies, 3 available
More Information
Editor
Hollingworth, D. A
Place of Publication
[Toronto, ON]
Publisher
Norco Associates, Inc.
Publication Date
2003
Subjects
Personnel Management
Leadership
Organizational Innovation
ISBN
1896823106
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX150 S628 2003

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Coaching, enhanced productivity and motivated workgroups : action tools for successful supervisors

https://bccalibrary.andornot.com/en/permalink/catalog9630
[Toronto, ON]: Gencor Group Inc. , 2001.
Audience
Professional
Call Number
WX159 C652 2001
Availability
2 copies, 2 available
More Information
Editor
Carman, G. A
Place of Publication
[Toronto, ON]
Publisher
Gencor Group Inc.
Publication Date
2001
Subjects
Leadership
Personnel Management
Management Quality Circles
ISBN
1896823319
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX159 C652 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
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Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
More Information
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
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Self-managed work teams in health care organizations

https://bccalibrary.andornot.com/en/permalink/catalog5434
Becker-Reems, Elizabeth D. Chicago, Ill.: American Hospital Publishing, Inc. , 1994.
Audience
Professional
Call Number
WX159 B396s 1994
Availability
1 copy, 1 available
More Information
Author
Becker-Reems, Elizabeth D
Place of Publication
Chicago, Ill.
Publisher
American Hospital Publishing, Inc.
Publication Date
1994
Subjects
Work
Personnel Administration, Hospital
Total Quality Management
ISBN
1556481225
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B396s 1994

Copies

c.1 BC Cancer Agency KEL Library Available
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Clear leadership : sustaining real collaboration and paratnership at work

https://bccalibrary.andornot.com/en/permalink/catalog123186
Bushe, Gervase R. [Boston, MA]: Davies-Black , 2010. Rev. ed.
Audience
Professional
Call Number
WX159 B978 2010
Availability
1 copy, 1 available
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…
More Information
Author
Bushe, Gervase R.
Edition
Rev. ed.
Place of Publication
[Boston, MA]
Publisher
Davies-Black
Publication Date
2010
Physical Description
xiii, 296 p. : ill. ; 23 cm.
Subjects
Leadership
Partnership
Communication
Work Engagement
Organizational Innovation
Abstract
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.
ISBN
9780891063827
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B978 2010

Copies

c.1 BC Cancer Agency KEL Library Available
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Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog18075
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2009?.
Audience
Professional
Call Number
WX185 B862p 2009
Availability
1 copy, 1 available
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2009?
Physical Description
18 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patients
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Kelowna Library
Call Number
WX185 B862p 2009

Copies

c.1 BC Cancer Agency KEL Library Available
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Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog21171
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013?.
Audience
Professional
Call Number
WX185 B862p 2013
Availability
2 copies, 2 available
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013?
Physical Description
21 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX185 B862p 2013

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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222 secrets of hiring, managing, and retaining great employees in healthcare practices

https://bccalibrary.andornot.com/en/permalink/catalog16030
Levoy, Bob, Levoy, Robert P. Sudbury, MA: Jones and Bartlett Publishers , 2007.
Audience
Professional
Call Number
W76 L619 2007
Availability
4 copies, 4 available
More Information
Alternate Title
Two hundred twenty two secrets of hiring, managing, and retaining great employees in healthcare practices
Author
Levoy, Bob
Levoy, Robert P
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Publication Date
2007
Physical Description
xviii, 322 p. : ill. ; 24 cm.
Subjects
Health Manpower - organization & administration
Personnel Management - methods
Health Personnel - organization & administration
Personnel Administration, Hospital
ISBN
9780763738686
0763738689
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
W76 L619 2007

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Radiation oncology management decisions

https://bccalibrary.andornot.com/en/permalink/catalog20395
Philadelphia, PA: Wolters Kluwer Health/Lippincott Williams & Wilkins , 2011. 3rd ed.
Audience
Professional
Call Number
QZ269 R128c 2011
Availability
3 copies, 3 available
More Information
Editor
Chao, K.S. Clifford
Perez, Carlos A
Brady, Luther W
Marinetti, Tim
Edition
3rd ed.
Place of Publication
Philadelphia, PA
Publisher
Wolters Kluwer Health/Lippincott Williams & Wilkins
Publication Date
2011
Physical Description
xi, 867 p. : ill. ; 23 cm.
Subjects
Neoplasms - radiotherapy
Neoplasms - diagnosis
Case Management
Handbooks
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9781605479118
160547911X
Language
English
Material Type
Book
Audience
Professional
Location
CN Library
Kelowna Library
Surrey Library
Call Number
QZ269 R128c 2011

Copies

c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
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Radiation oncology : management decisions

https://bccalibrary.andornot.com/en/permalink/catalog120883
Philadelphia, PA: Wolters Kluwer , 2019. 4th ed.
Audience
Professional
Call Number
QZ269 R128c 2018
Availability
5 copies, 5 available
More Information
Alternate Title
Radiation oncology management decisions
Editor
Chao, K. S. Clifford
Perez, Carlos A.
Wang, Tony J. C.
Edition
4th ed.
Place of Publication
Philadelphia, PA
Publisher
Wolters Kluwer
Publication Date
2019
Physical Description
xvi, 1051 p. : ill. ; 23 cm.
Subjects
Neoplasms - radiotherapy
Neoplasms - diagnosis
Case Management
Handbooks
Notes
Preceded by Radiation oncology management decisions / [edited by] K.S. Clifford Chao, Carlos A. Perez, Luther W. Brady ; Tim Marinetti. 3rd ed. 2011.
ISBN
9781496391094
1496391098
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
QZ269 R128c 2018

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
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Better safe...risk management in volunteer programs and community services

https://bccalibrary.andornot.com/en/permalink/catalog10925
Graff, Linda L. Dundas, ON.: Linda Graff and Associates Inc. , 2003.
Audience
Professional
Call Number
HV687 G736 2003
Availability
2 copies, 2 available
More Information
Author
Graff, Linda L
Place of Publication
Dundas, ON.
Publisher
Linda Graff and Associates Inc.
Publication Date
2003
Physical Description
vi, 201 p. : ill. ; 23 cm.
Subjects
Risk Management
Voluntary Workers
ISBN
0968476023
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
HV687 G736 2003

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Handling problem volunteers

https://bccalibrary.andornot.com/en/permalink/catalog21240
Vineyard, Sue, McCurley, Steve. Darien, IL: Heritage Arts Publishing , 1998.
Audience
Professional
Call Number
HF5549.5 V783 1998
Availability
1 copy, 1 available
More Information
Author
Vineyard, Sue
McCurley, Steve
Place of Publication
Darien, IL
Publisher
Heritage Arts Publishing
Publication Date
1998
Physical Description
60 p. : ill. ; 28 cm.
Subjects
Voluntary Workers - organization & administration
Caregivers
Personnel Management
Attitude of Health Personnel
Behavior
Risk Management
Interpersonal Relations
Workplace
ISBN
0911029478
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
HF5549.5 V783 1998

Copies

c.1 BC Cancer Agency KEL Library Available
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Supervision : the direction of people at work

https://bccalibrary.andornot.com/en/permalink/catalog4326
Plunkett, W. Richard. [Toronto, ON]: Allyn and Bacon , 1992. 6th ed.
Audience
Professional
Call Number
WX150 P737 1992
Availability
2 copies, 2 available
More Information
Author
Plunkett, W. Richard
Edition
6th ed.
Place of Publication
[Toronto, ON]
Publisher
Allyn and Bacon
Publication Date
1992
Subjects
Personnel Management
Employee Incentive Plans
ISBN
0205136567
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Call Number
WX150 P737 1992

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
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Cancer symptom management

https://bccalibrary.andornot.com/en/permalink/catalog114371
[Boston, MA]: Jones and Bartlett Publishers , 2014. 4th ed.
Audience
Professional
Call Number
WY156 C216y 2014
Availability
6 copies, 6 available
More Information
  1 read online  
Editor
Yarbro, Connie Henke
Wujcik, Debra
Gobel, Barbara
Edition
4th ed.
Place of Publication
[Boston, MA]
Publisher
Jones and Bartlett Publishers
Publication Date
2014
Physical Description
xxiii, 747 p. : ill. ; 28 cm.
Series
R2 Library
Subjects
Oncology Nursing
Neoplasms - nursing
Neoplasms - complications
Oncology Nursing - methods
Patient Care Management - methods
Palliative Care
Notes
CN Library copy is housed at UHNBC Library.
ISBN
9781284027402
284027406
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Abbotsford Library
CN Library
Kelowna Library
Surrey Library
Victoria Library
Internet
Call Number
WY156 C216y 2014
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.r2library.com/Resource/Title/1284027406

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
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Key skills and techniques : the supervisor's handbook

https://bccalibrary.andornot.com/en/permalink/catalog1020
[Toronto, ON]: TGGI (The Gencor Group Inc.) , 1999. rev. ed.
Audience
Professional
Call Number
WX150 K44 1999
Availability
2 copies, 1 available
More Information
Editor
Hollington, D. A
Edition
rev. ed.
Place of Publication
[Toronto, ON]
Publisher
TGGI (The Gencor Group Inc.)
Publication Date
1999
Subjects
Personnel Management
Employee Incentive Plans
Leadership
ISBN
1896823041
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Call Number
WX150 K44 1999

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Tuesday, January 9, 2024
c.1 BC Cancer Agency KEL Library Available
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Principles and practice of palliative care and supportive oncology

https://bccalibrary.andornot.com/en/permalink/catalog123636
Philadelphia, PA: Lippincott Williams & Wilkins , 2022. 5th ed.
Audience
Professional
Call Number
WB310 P957b 2022
Availability
4 copies, 4 available
More Information
Editor
Berger, Ann M
O'Neill, Joseph F.
Edition
5th ed.
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2022
Physical Description
xix, 1022 p. : ill. ; 26 cm.
Subjects
Neoplasms - therapy
Neoplasms - complications
Pain Management - methods
Palliative Care - methods
Quality of Life
ISBN
9781975143688
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
WB310 P957b 2022

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
More Information
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Teambuilding at BCCA

https://bccalibrary.andornot.com/en/permalink/catalog16146
Kim, Julie, Ross, Alison, La Berge, Trina, Wardman, Darryl. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2002.
Audience
Professional
Call Number
QZ269 B368 2003 v.19
Availability
1 copy, 1 available
More Information
Author
Kim, Julie
Ross, Alison
La Berge, Trina
Wardman, Darryl
Corporate Author
BC Cancer Agency. Cancer Centre for the Southern Interior. Radiation Therapy Department
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Multi-Media Services
Publication Date
2002
Physical Description
1/2 inch : colour : 30 minutes
Series
BCCA Centre for the Southern Interior radiation therapy educational materials 19
Subjects
Patient Care Team
Motivation - education
Efficiency
Stress, Psychological
Personnel Management
Staff Development
Language
English
Material Type
Video
VHS
Audience
Professional
Location
Kelowna Library
Call Number
QZ269 B368 2003 v.19

Copies

c.1 BC Cancer Agency KEL Library Available
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Mastering communication with seriously ill patients : balancing honesty with empathy and hope

https://bccalibrary.andornot.com/en/permalink/catalog18373
Back, Anthony, Arnold, Robert, Tulsky, James. New York, NY: Cambridge University Press , 2009.
Audience
Professional
Call Number
W62 M423b 2009
Availability
5 copies, 5 available
Taking your skills to the next level; Getting a good start; Talking about serious news; Discussing evidence for making treatment decisions; Discussing prognosis; Between the big events; Conducting a family conference; Dealing with conflicts; Transitions to end-of-life care; Talking about dying; Cul…
More Information
  1 read online  
Author
Back, Anthony
Arnold, Robert
Tulsky, James
Place of Publication
New York, NY
Publisher
Cambridge University Press
Publication Date
2009
Physical Description
x, 158 p. ; 23 cm.
Series
R2 Library
Subjects
Physician-Patient Relations
Counseling - methods
Communication
Professional-Family Relations
Attitude to Death
Abstract
Taking your skills to the next level
Getting a good start
Talking about serious news
Discussing evidence for making treatment decisions
Discussing prognosis
Between the big events
Conducting a family conference
Dealing with conflicts
Transitions to end-of-life care
Talking about dying
Cultivating your skills
ISBN
9780521706186
0521706181
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Internet
Call Number
W62 M423b 2009
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.R2Library.com/marc_frame.aspx?ResourceID=1616

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Disclosing unanticipated medical outcomes (DUMO) : disclosing and resolving adverse outcomes with patients and families : workshop syllabus

https://bccalibrary.andornot.com/en/permalink/catalog21241
Institute for Healthcare Communication. Mississauga, ON: Institute for Healthcare Communication-Canada , 2011. rev. ed.
Audience
Professional
Call Number
W62 D611 2011
Availability
2 copies, 2 available
More Information
Corporate Author
Institute for Healthcare Communication
Edition
rev. ed.
Place of Publication
Mississauga, ON
Publisher
Institute for Healthcare Communication-Canada
Publication Date
2011
Physical Description
1 v. (various pagings) : ill. ; 28 cm.
Subjects
Professional-Patient Relations
Disclosure
Medical Errors
Patient Care - standards
Treatment Outcome
Treatment Failure
Risk Management
Quality Assurance, Health Care
Patient Acceptance of Health Care
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
W62 D611 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.