Author

Buckman, Robert

Place of Publication

Baltimore, MD

Publisher

Johns Hopkins University Press

Publication Date

2010

Physical Description

xiii, 143 p. ; 24 cm.

Subjects

Physician-Patient Relations

Truth Disclosure

Communication

Physician's Role - psychology

Abstract

Some "can’t go wrong" tips

Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol

Managing conflict and escalation : the HARD protocol

Giving information effectively : the SAFER protocol

Requesting autopsy or organ donation

Conclusion : putting it all together and making a difference in communication.

ISBN

9780801895579

080189557X

Language

English

Material Type

Book

DVD

Audience

Professional

Location

Vancouver Library

Surrey Library

Kelowna Library

Victoria Library

Abbotsford Library

Call Number

W62 B925p 2010

Copies

Author

Sehouli, Jalid

Place of Publication

Boca Raton, Fla.

Publisher

CRC Press

Publication Date

2020

Physical Description

xiii, 81 p. ; 23 cm.

Subjects

Physician-Patient Relations

Truth Disclosure

Communication

Physician's Role - psychology

Empathy

Attitude of Health Personnel

Abstract

As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover

Notes

Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.

ISBN

9780367356682

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

Victoria Library

Call Number

W62 S456 2020

Copies

Author

The, Anne-Mei

Place of Publication

Philadelphia, PA

Publisher

Open University Press

Publication Date

2002

Series

Facing death

Subjects

Lung Neoplasms - psychology

Carcinoma, Bronchogenic - psychology

Terminally Ill - psychology

Carcinoma, Small Cell - psychology

Physician-Patient Relations

Terminal Care - Netherlands

Truth Disclosure

Communication

Patient Care

Personal Narratives

ISBN

0335212050

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Victoria Library

Kelowna Library

Call Number

WF658 T374 2002

Copies

Author

Abrahm, Janet L

Edition

2nd ed.

Place of Publication

Baltimore, MD

Publisher

Johns Hopkins University Press

Publication Date

2005

Subjects

Neoplasms - complications - therapy

Pain - prevention & control

Pain - therapy

Palliative Care - methods

Physician-Patient Relations

Communication

ISBN

0801881013

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Victoria Library

Kelowna Library

Call Number

WL700 A159p 2005

Copies

Author

Abrahm, Janet L

Edition

3rd ed.

Place of Publication

Baltimore, MD

Publisher

Johns Hopkins University Press

Publication Date

2014

Physical Description

xxvii, 630 p. ; 24 cm.

Subjects

Neoplasms - complications

Pain - prevention & control

Pain - therapy

Palliative Care - methods

Physician-Patient Relations

Communication

Notes

CN copy housed at UHNBC Library

ISBN

9781421414034

1421414031

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

CN Library

Kelowna Library

Surrey Library

Victoria Library

Call Number

QZ266 A159p 2014

Copies

Corporate Author

Cancervive

Place of Publication

Los Angeles, CA

Publisher

Susan Nessim-Keeney/Cancervive

Publication Date

2006

Physical Description

18 minutes

Subjects

Neoplasms - psychology

Physician-Patient Relations

Interpersonal Relations

Patient Compliance

Communication

Language

English

Material Type

Video

DVD

Audience

Professional

Location

Victoria Library

Abbotsford Library

Kelowna Library

Vancouver Library AV Room

Call Number

W62 D536 2006

Copies

Author

Buckman, Robert

Kason, Yvonne

Place of Publication

[Toronto, ON]

Publisher

University of Toronto Press

Johns Hopkins University Press

Publication Date

1992

Subjects

Physician-Patient Relations

Communication

Interview - methods

ISBN

0802067905

0801844916 (pbk.)

Language

English

Material Type

Book

Audience

Professional

Location

Victoria Library

Kelowna Cancer Info Ctr

Call Number

W62 B925h 1992

Copies

Alternate Title

LEAP

Author

Gallagher, Romayne

Pereira, Jose

Corporate Author

Pallium Project

Place of Publication

Edmonton, AB

Publisher

Pallium Project

Publication Date

2006

Physical Description

3 DVD's : 1 CD-ROM ; 1 binder

Subjects

Palliative Care

Terminal Care

Hospice Care

Education, Continuing

Pain

Communication

Professional-Patient Relations

Curriculum

Teaching Materials

Abstract

Title on DVD's: v.1: Clinical communication in hospice palliative care (courseware / multiple segment use edition)

v.2: CD-Rom titled: Learning essential approachres to palliative and end-of-life care (LEAP) version 1.1 facilitator kit

v.3: Dying for care - towards quality end-of-life care (English Language version - English/French open caption. (16:50 minutes)

v.4: The pursuit of possibility : a report back to stakeholders phase II (2004-2006)

Language

English

Material Type

Book

DVD

Audience

Professional

Location

Kelowna Library

Call Number

WB310 L438 2006

Copies

Author

Back, Anthony

Arnold, Robert

Tulsky, James

Place of Publication

New York, NY

Publisher

Cambridge University Press

Publication Date

2009

Physical Description

x, 158 p. ; 23 cm.

Series

R2 Library

Subjects

Physician-Patient Relations

Counseling - methods

Communication

Professional-Family Relations

Attitude to Death

Abstract

Taking your skills to the next level

Getting a good start

Talking about serious news

Discussing evidence for making treatment decisions

Discussing prognosis

Between the big events

Conducting a family conference

Dealing with conflicts

Transitions to end-of-life care

Talking about dying

Cultivating your skills

ISBN

9780521706186

0521706181

Language

English

Material Type

Book

Ebook

Audience

Professional

Location

Vancouver Library

Kelowna Library

Surrey Library

Victoria Library

Abbotsford Library

Internet

Call Number

W62 M423b 2009

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Copies

Author

Harpham, Wendy Schlessel

Corporate Author

American College of Physicians

Place of Publication

Philadelphia, PA

Publisher

ACP Press

Publication Date

2009

Physical Description

xvii, 195 p. ; 21 cm.

Subjects

Physician-Patient Relations

Professional-Patient Relations

Empathy

Neoplasms - psychology

Communication

Lymphoma, Non-Hodgkin

Patients - psychology

Quality of Life

Personal Narratives

ISBN

9781934465394

1934465399

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Kelowna Library

Surrey Library

Victoria Library

Abbotsford Library

Call Number

W62 H295 2009

Copies

Editor

Moore, Rhonda

Spiegel, David

Place of Publication

New York, NY

Publisher

Kluwer Academic/Plenum Publishers

Publication Date

c2004

Physical Description

xxii, 317 p. : ill. ; 23 cm.

Subjects

Neoplasms - psychology

Physician-Patient Relations

Cross Cultural Comparison

Communication

ISBN

0306478854

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Victoria Library

Kelowna Library

Call Number

QZ200 C217m 2004

Copies

Author

Goldberg, Stan

Place of Publication

Lanham, MD

Publisher

Rowman & Littlefield

Publication Date

2016

Physical Description

xi, 199 p. ; 23 cm.

Subjects

Neoplasms - psychology

Communication

Caregivers - psychology

Emotional Adjustment

Terminal Care

Patient Comfort

Compassion

Empathy

Helping Behavior

Interpersonal Relations

Popular Work

ISBN

9780810895867

0810895862

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Abbotsford Cancer Info Ctr

Kelowna Cancer Info Ctr

Prince George Cancer Info Ctr

Victoria Cancer Info Ctr

Call Number

QZ201 G618 2016

Copies

Corporate Author

Vancouver Island Health Authority

Place of Publication

[Victoria, BC?]

Publisher

Vancouver Island Health Authority. MultiMedia Services

Publication Date

2011

Physical Description

60 minutes

Subjects

Communication

Health Education

Delivery of Health Care

Professional-Patient Relations

Evidence-Based Practice

British Columbia

Abstract

Evidence-based communication : dispelling the myths

Using questions effectively

Achieving mutual understanding : grounding in communication

Language

English

Material Type

Video

DVD

Audience

Professional

Location

Kelowna Library

Victoria Library

Vancouver Library AV Room

Call Number

WA590 C734 2011

Copies

Author

Patterson, Kerry

Edition

updated 2nd ed.

Place of Publication

New York, NY

Publisher

McGraw-Hill

Publication Date

2012

Physical Description

xviii, 244 p. ; 23 cm.

Subjects

Interpersonal Relations

Communication

Negotiating

Emotions

Persuasive Communication

Notes

CN Library copy is housed in the UHNBC Library.

ISBN

9780071771320

Language

English

Material Type

Book

Audience

Professional

Patient or Public

Location

Vancouver Library

Kelowna Library

Surrey Library

Victoria Library

Abbotsford Library

CN Library

Call Number

BF637 C45 C955 2012

Copies

Author

Callanan, Maggie

Kelley, Patricia

Place of Publication

[Toronto, ON]

Publisher

Bantam Books

Publication Date

1992

Subjects

Death

Attitude to Death

Terminal Care - psychology

Communication

Interpersonal Relations

Popular Work

Abstract

Written by two hospice nurses. Helps families understand and communicate with terminally ill patients.

ISBN

9781451667257

9780553378764

0553378767

0553561391

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Abbotsford Cancer Info Ctr

Kelowna Cancer Info Ctr

Prince George Cancer Info Ctr

Vancouver Cancer Info Ctr

Victoria Cancer Info Ctr

Call Number

BF789 C156 1992

Copies

Author

McKay, Matthew

Rogers, Peter D

McKay, Judith

Editor

Johnson, Kirk

Place of Publication

Oakland, CA

Publisher

New Harbinger Publications, Inc.

Publication Date

1989

Physical Description

320 p. ; 22 cm.

Subjects

Anger

Interpersonal Relations

Emotions

Communication

ISBN

0934986762

Language

English

Material Type

Book

Audience

Professional

Location

Kelowna Library

Call Number

BF575 A5 M153 1989

Copies

Author

Buckman, Robert

Edition

newly rev. and updated ed.

Place of Publication

[Toronto, ON]

Publisher

Key Porter Books

Publication Date

2005

Physical Description

x, 247 p. ; 21 cm.

Subjects

Terminal Care

Death - psychology

Grief

Terminally Ill - psychology

Interpersonal Relations

Communication

Popular Work

ISBN

9781552636961

1552636968

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Vancouver Cancer Info Ctr

Kelowna Cancer Info Ctr

Victoria Cancer Info Ctr

Call Number

BF789 B925 2005

Copies

Continues / Continued By

Cancer in the family

Alternate Title

Cancer in our family

Cancer in the family

Helping children cope with a parent's illness

Author

Heiney, Sue P

Hermann, Joan F

Edition

2nd ed.

Place of Publication

Atlanta, GA

Publisher

American Cancer Society

Publication Date

2013

Physical Description

xxiv, 231 p. : ill. ; 23 cm.

Series

EBSCOhost eBook

Subjects

Neoplasms - psychology

Family Relations

Parent-Child Relations

Child

Adolescent

Communication

Adaptation, Psychological

Social Support

ISBN

9780944235959

0944235956

9781604432206

Language

English

Material Type

Book

Ebook

Audience

Patient or Public

Location

Vancouver Library

Vancouver Cancer Info Ctr

Kelowna Cancer Info Ctr

Victoria Cancer Info Ctr

Abbotsford Cancer Info Ctr

Prince George Cancer Info Ctr

Internet

Call Number

QZ201 H468 2013

Website Notes

Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.

Copies

Author

Hope, Lori

Place of Publication

Berkeley, CA

Publisher

Celestial arts

Publication Date

2005

Physical Description

xiv, 258 p. ; 21 cm.

Subjects

Neoplasms - psychology

Caregivers - psychology

Communication

Interpersonal Relations

Popular Work

ISBN

9781587612121 (pbk.)

1587612127 (pbk.)

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Abbotsford Cancer Info Ctr

Kelowna Cancer Info Ctr

Prince George Cancer Info Ctr

Vancouver Cancer Info Ctr

Call Number

QZ201 H792 2005

Copies

Alternate Title

When words matter most

Author

Spizman, Robyn Freedman

Place of Publication

New York, NY

Publisher

Crown Publishers, Inc.

Publication Date

1996

Physical Description

126 p. : ill. ; 22 cm.

Subjects

Interpersonal Relations

Communication

Writing

Emotions

Empathy

Popular Work

ISBN

0517704064

Language

English

Material Type

Book

Audience

Patient or Public

Location

Kelowna Cancer Info Ctr

Call Number

BF637 C45 S761 1996

Copies