Skip header and navigation
The BC Cancer Library

Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

  Refine by:

Refine by:

Format

More
More

20 records – page 1 of 1.

Strengths based leadership : great leaders, teams and why people follow

https://bccalibrary.andornot.com/en/permalink/catalog119937
Rath, Tom, Conchie, Barry. New York, NY: Gallup Press , 2008.
Audience
Professional
Call Number
WX150 R234 2008
Availability
1 copy, 1 available
More Information
Author
Rath, Tom
Conchie, Barry
Place of Publication
New York, NY
Publisher
Gallup Press
Publication Date
2008
Physical Description
266 p. ; 23 cm.
Subjects
Leadership
Organizational Innovation
Organizational Culture
Staff development - methods
Job Satisfaction
Personnel Loyalty
ISBN
9781595620255
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 R234 2008

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Supervisor's guide to employee training and performance

https://bccalibrary.andornot.com/en/permalink/catalog1977
[Toronto, ON]: Norco Assocates Inc. (NAI) , 2000.
Audience
Professional
Call Number
WX150 S959h 2000
Availability
3 copies, 3 available
More Information
Editor
Hollingworth, D. A
Place of Publication
[Toronto, ON]
Publisher
Norco Assocates Inc. (NAI)
Publication Date
2000
Subjects
Employee Performance Appraisal
Employee Incentive Plans
Leadership
Inservice Training
ISBN
1896823084
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX150 S959h 2000

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Rewarding and recognizing employees : ideas for individuals, teams, and managers

https://bccalibrary.andornot.com/en/permalink/catalog15998
Klubnik, Joan P. Chicago, IL: Irwin Professional Publishing , 1995.
Audience
Professional
Call Number
HF5549.5 K63 1995
Availability
1 copy, 1 available
More Information
Author
Klubnik, Joan P
Place of Publication
Chicago, IL
Publisher
Irwin Professional Publishing
Publication Date
1995
Physical Description
xvi, 198 p. : ill. ; 21 cm.
Subjects
Personnel Management
Employee Incentive Plans
Motivation
Reward
ISBN
0786302976
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HF5549.5 K63 1995

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Group power II : a manager's guide to conducting regular meetings

https://bccalibrary.andornot.com/en/permalink/catalog5160
Daniels, William R. San Diego, CA: University Associates, Inc. , 1990.
Audience
Professional
Call Number
HD30.3 D186 1990 v.2
Availability
1 copy, 1 available
More Information
Author
Daniels, William R
Place of Publication
San Diego, CA
Publisher
University Associates, Inc.
Publication Date
1990
Physical Description
viii, 171 p. : ill. ; 23 cm.
Subjects
Communication
Personnel Management
Employee Incentive Plans
Group Processes
ISBN
0883902362
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.3 D186 1990 v.2

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog19691
Kaner, Sam, Lind, Lenny. San Francisco, CA: John Wiley & Sons, Inc. | Jossey Bass , 2007. 2nd ed.
Audience
Professional
Call Number
HD30.23 K275 2007
Availability
2 copies, 2 available
More Information
Author
Kaner, Sam
Lind, Lenny
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Jossey Bass
Publication Date
2007
Physical Description
xx, 341 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9780787982669
0787982660
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
HD30.23 K275 2007

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

First, break all the rules : what the world's greatest managers do differently

https://bccalibrary.andornot.com/en/permalink/catalog119867
Gallup Press. New York, NY: Gallup Press , 2016. Rev. ed.
Audience
Professional
Call Number
WX159 G175 2016
Availability
1 copy, 1 available
More Information
Corporate Author
Gallup Press
Edition
Rev. ed.
Place of Publication
New York, NY
Publisher
Gallup Press
Publication Date
2016
Physical Description
350 p., : ill. ; 24 cm.
Subjects
Personnel Management - methods
Leadership
Organizational Innovation
Employee Performance Appraisal
Staff Development
Notes
This book is a revised edition of First, break all the rules / Curt Coffman and Marcus Buckingham. 1999.
ISBN
9781595621115
Language
English
Material Type
Book
Audience
Professional
Location
Abbotsford Library
Call Number
WX159 G175 2016

Copies

c.1 BC Cancer Agency ARHCC Library Available
Show Less

Leading change

https://bccalibrary.andornot.com/en/permalink/catalog121743
Kotter, John P. [Boston, MA]: Harvard Business Press , 1996.
Audience
Professional
Call Number
WX150 K87 1996
Availability
1 copy, 1 available
More Information
Author
Kotter, John P.
Place of Publication
[Boston, MA]
Publisher
Harvard Business Press
Publication Date
1996
Physical Description
x, 186 p. : ill. ; 24 cm.
Subjects
Organizational Innovation
Leadership
Strategic planning
ISBN
9780875847474
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 K87 1996

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Revved! : an incredible way to rev up your workplace and achieve amazing results

https://bccalibrary.andornot.com/en/permalink/catalog16035
Paul, Harry, Reck, Ross. New York, NY: McGraw-Hill , 2006.
Audience
Professional
Call Number
WX159 P324 2006
Availability
1 copy, 1 available
More Information
Author
Paul, Harry
Reck, Ross
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2006
Physical Description
vii, 115 p. ; 22 cm.
Subjects
Employee Incentive Plans
Life Change Events
Emotions
Personnel Management - psychology
Motivation
ISBN
9780071465007
0071465006 (alk. paper)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 P324 2006

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
More Information
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Team memory jogger : a pocket guide for team members

https://bccalibrary.andornot.com/en/permalink/catalog6452
Methuen, Ma.: GOAL/QPC , 1995.
Audience
Professional
Call Number
WX153 T249 1995
Availability
2 copies, 2 available
Weeded Van copy Feb 16 2023 - AR
More Information
Editor
Brassard, Michael
Place of Publication
Methuen, Ma.
Publisher
GOAL/QPC
Publication Date
1995
Physical Description
164 p. : ill. ; 14 cm.
Subjects
Leadership
Education
Staff Development
Group Processes
Organization and Administration
Quality Assurance, Health Care
Abstract
Weeded Van copy Feb 16 2023 - AR
ISBN
1879364514
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Surrey Library
Call Number
WX153 T249 1995

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

How to measure training results : a practical guide to tracking the six key indicators

https://bccalibrary.andornot.com/en/permalink/catalog13458
Phillips, Jack J, Stone, Ron Drew. New York: McGraw-Hill , 2002.
Audience
Professional
Call Number
WX159 P561 2002
Availability
1 copy, 1 available
More Information
Author
Phillips, Jack J
Stone, Ron Drew
Place of Publication
New York
Publisher
McGraw-Hill
Publication Date
2002
Physical Description
xv, 284 p. : ill. ; 24 cm
Subjects
Program Evaluation
Inservice Training
Organizational Culture
Employee Incentive Plans
ISBN
0071387927
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 P561 2002

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

At the helm : leading your laboratory

https://bccalibrary.andornot.com/en/permalink/catalog19526
Barker, Kathy. Cold Spring Harbor, NY: Cold Spring Harbor Laboratory Press , 2010. 2nd ed.
Audience
Professional
Call Number
Q180.57 B256 2010
Availability
1 copy, 1 available
More Information
Author
Barker, Kathy
Edition
2nd ed.
Place of Publication
Cold Spring Harbor, NY
Publisher
Cold Spring Harbor Laboratory Press
Publication Date
2010
Physical Description
xii, 372 p. : ill. ; 26 cm.
Subjects
Laboratories - organization & administration
Laboratory Personnel - organization & administration
Research - organization & administration
ISBN
9780879698669
0879698667
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
Q180.57 B256 2010

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
More Information
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996
Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.
Audience
Professional
Call Number
HV29.7 F238 1995
Availability
1 copy, 1 available
More Information
Author
Farquharson, Andy
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass Publishers
Publication Date
1995
Physical Description
xvii, 289 p. : ill. ; 24 cm.
Series
Jossey-Bass higher and adult education, health, and social and behavioral science series
Subjects
Communication
Teaching
Learning
Interpersonal Relations
Professional-Patient Relations
Health Personnel
Education, Continuing
Staff Development
ISBN
0787901288
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Change your questions, change your life : 10 powerful tools for life and work

https://bccalibrary.andornot.com/en/permalink/catalog120981
Adams, Marilee. San Francisco, CA: Berrett-Koehler Publishers, Inc. , 2009. 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C4 A33 2009
Availability
1 copy, 1 available
More Information
Author
Adams, Marilee
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2009
Physical Description
xi, 195 p. : ill. ; 22 cm.
Series
Inquiry Institute library series
Subjects
Life Style
Life Change Events
Adaptation, Psychological
Personal Satisfaction
Self-Assessment
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C4 A33 2009

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Strengthening the quality of cancer services in Ontario

https://bccalibrary.andornot.com/en/permalink/catalog13834
[Ottawa, ON]: Canadian Healthcare Association , 2003.
Audience
Professional
Call Number
QZ200 S915 2003
Availability
1 copy, 1 available
More Information
Editor
Sullivan, Terrence
Place of Publication
[Ottawa, ON]
Publisher
Canadian Healthcare Association
Publication Date
2003
Subjects
Neoplasms - Ontario
Quality of Health Care - Ontario
Patient Satisfaction
ISBN
1896151094
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S915 2003

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
More Information
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

222 secrets of hiring, managing, and retaining great employees in healthcare practices

https://bccalibrary.andornot.com/en/permalink/catalog16030
Levoy, Bob, Levoy, Robert P. Sudbury, MA: Jones and Bartlett Publishers , 2007.
Audience
Professional
Call Number
W76 L619 2007
Availability
4 copies, 4 available
More Information
Alternate Title
Two hundred twenty two secrets of hiring, managing, and retaining great employees in healthcare practices
Author
Levoy, Bob
Levoy, Robert P
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Publication Date
2007
Physical Description
xviii, 322 p. : ill. ; 24 cm.
Subjects
Health Manpower - organization & administration
Personnel Management - methods
Health Personnel - organization & administration
Personnel Administration, Hospital
ISBN
9780763738686
0763738689
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
W76 L619 2007

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Changing patient behavior : improving outcomes in health and disease management

https://bccalibrary.andornot.com/en/permalink/catalog14778
San Francisco, CA: Jossey-Bass , 2001.
Audience
Professional
Call Number
W 84 C456 2001
Availability
1 copy, 1 available
More Information
Editor
Patterson, Richard
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2001
Physical Description
xxii, 238 p. : ill. ; 24 cm.
Subjects
Outcome Assessment (Health Care)
Behavior Therapy
Disease Management
Health Behavior
Patient Acceptance of Health Care
Practice Guideline
Motivation
ISBN
0787952796
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 C456 2001

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Inspired to change : improving patient care one story at a time

https://bccalibrary.andornot.com/en/permalink/catalog113848
Chicago, IL: Health Administration Press , 2014.
Audience
Professional
Call Number
W 84.7 I59 2014
Availability
1 copy, 1 available
More Information
Editor
Larin, Linda R.
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2014
Physical Description
xxvi, 297 p. ; 23 cm.
Series
ACHE Management Series
Subjects
Patient-Centered Care
Professional-Patient Relations
Quality of Health Care
Interpersonal Relations
Personal Narratives as Topic
ISBN
9781567936131
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 I59 2014

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

20 records – page 1 of 1.