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20 records – page 1 of 1.

When anger hurts : quieting the storm within

https://bccalibrary.andornot.com/en/permalink/catalog113391
McKay, Matthew, Rogers, Peter D, McKay, Judith. Oakland, CA: New Harbinger Publications, Inc. , 1989.
Audience
Professional
Call Number
BF575 A5 M153 1989
Availability
1 copy, 1 available
More Information
Author
McKay, Matthew
Rogers, Peter D
McKay, Judith
Editor
Johnson, Kirk
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
1989
Physical Description
320 p. ; 22 cm.
Subjects
Anger
Interpersonal Relations
Emotions
Communication
ISBN
0934986762
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
BF575 A5 M153 1989

Copies

c.1 BC Cancer Agency KEL Library Available
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Assert yourself! : developing power-packed communication skills to make your points clearly, confidently and persuasively

https://bccalibrary.andornot.com/en/permalink/catalog15880
Contini, Lisa. Mission, KS: SkillPath Publications , c1996.
Audience
Professional
Call Number
BF698.9 C762 1996
Availability
1 copy, 1 available
More Information
Author
Contini, Lisa
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1996
Physical Description
v, 101 p. : ill. ; 22 cm
Subjects
Assertiveness
Interpersonal Relations
Communication
Verbal Behavior
ISBN
9781878542847
1878542842
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 C762 1996

Copies

c.1 BC Cancer Agency VAN Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21450
Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed.
Audience
Professional
Call Number
BF637 C45 C955 2013 v.1-4
Availability
2 copies, 2 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
Solon, OH
Publisher
Findaway World, LLC
Publication Date
2013
Physical Description
4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
ISBN
9781469266824
Language
English
Material Type
Audio
CD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
BF637 C45 C955 2013 v.1-4

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
c.2 BC Cancer Agency VAN Library AV Room Available
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Saying "no" to negativity : how to manage negativity in yourself, your boss, and your co-workers

https://bccalibrary.andornot.com/en/permalink/catalog15879
Kaye, Zoie. Mission, KS: SkillPath Publications , c1996.
Audience
Professional
Call Number
BF698.35 N44 K23 1996
Availability
1 copy, 1 available
More Information
Author
Kaye, Zoie
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1996
Physical Description
vii, 68 p. ; 22 cm
Subjects
Negativism
Attitude
Emotions
Interpersonal Relations
Personality
Adaptation, Psychological
ISBN
9781572940178
1572940174
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.35 N44 K23 1996

Copies

c.1 BC Cancer Agency VAN Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Challenges experienced by registered nurses when working with oncology clients

https://bccalibrary.andornot.com/en/permalink/catalog14763
Gauthier, Paul Andre. Edmonton, AB: University of Alberta , 2003.
Audience
Professional
Call Number
WY161 G276 2003
Availability
1 copy, 1 available
More Information
Author
Gauthier, Paul Andre
Place of Publication
Edmonton, AB
Publisher
University of Alberta
Publication Date
2003
Subjects
Oncology Nursing
Nursing Care
Interpersonal Relations
Nurse-Patient Relations
Nurse's Role
Stress, Psychological
Language
English
Material Type
Book
Thesis
Audience
Professional
Location
Vancouver Library
Call Number
WY161 G276 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996
Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.
Audience
Professional
Call Number
HV29.7 F238 1995
Availability
1 copy, 1 available
More Information
Author
Farquharson, Andy
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass Publishers
Publication Date
1995
Physical Description
xvii, 289 p. : ill. ; 24 cm.
Series
Jossey-Bass higher and adult education, health, and social and behavioral science series
Subjects
Communication
Teaching
Learning
Interpersonal Relations
Professional-Patient Relations
Health Personnel
Education, Continuing
Staff Development
ISBN
0787901288
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Resilient physician : effective emotional management for doctors and their medical organizations

https://bccalibrary.andornot.com/en/permalink/catalog114618
Sotile, Wayne M., Sotile, Mary O. Chicago, IL: American Medical Association , 2002.
Audience
Professional
Call Number
W 62 S717 2002
Availability
1 copy, 1 available
More Information
Author
Sotile, Wayne M.
Sotile, Mary O.
Place of Publication
Chicago, IL
Publisher
American Medical Association
Publication Date
2002
Physical Description
xx, 331 p. ; 23 cm.
Subjects
Physicians - psychology
Interpersonal Relations
Stress, Psychological - prevention & control
Resilience, Psychological
Burnout, Professional
Emotional Intelligence
ISBN
9781579472436
1579472435
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W 62 S717 2002

Copies

c.1 BC Cancer Agency VIC Library Available
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In the room with men : a casebook of therapeutic change

https://bccalibrary.andornot.com/en/permalink/catalog16040
Washington, DC: American Psychological Association , 2006.
Audience
Professional
Call Number
WM172 I35 2006
Availability
1 copy, 1 available
More Information
Editor
Englar-Carlson, Matt
Stevens, Mark A
Place of Publication
Washington, DC
Publisher
American Psychological Association
Publication Date
2006
Physical Description
xxiii, 363 p. ; 27 cm.
Subjects
Men - psychology
Psychotherapy - methods
Emotions
Interpersonal Relations
Professional-Patient Relations
Case Reports
ISBN
9781591473329
1591473322
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WM172 I35 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
More Information
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Dialogue with cancer : communication between doctors and patients

https://bccalibrary.andornot.com/en/permalink/catalog15132
Cancervive. Los Angeles, CA: Susan Nessim-Keeney/Cancervive , 2006.
Audience
Professional
Call Number
W62 D536 2006
Availability
4 copies, 4 available
More Information
Corporate Author
Cancervive
Place of Publication
Los Angeles, CA
Publisher
Susan Nessim-Keeney/Cancervive
Publication Date
2006
Physical Description
18 minutes
Subjects
Neoplasms - psychology
Physician-Patient Relations
Interpersonal Relations
Patient Compliance
Communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Victoria Library
Abbotsford Library
Kelowna Library
Vancouver Library AV Room
Call Number
W62 D536 2006

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
c.1 BC Cancer Agency VIC Library Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Crisis resolution : dealing with irrational patients

https://bccalibrary.andornot.com/en/permalink/catalog9904
Hawley, Pippa, Green, Alex, Christopherson, John, Alexsich, Joey. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2002.
Audience
Professional
Call Number
WL700 B365 2002 v.1
Availability
1 copy, 1 available
More Information
Author
Hawley, Pippa
Green, Alex
Christopherson, John
Alexsich, Joey
Corporate Author
BC Cancer Agency. Pain & Symptom Management/Palliative Care
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Multi-Media Services
Publication Date
2002
Physical Description
1/2 inch : colour : 60 minutes
Subjects
Professional-Patient Relations - videocassettes
Anger - videocassettes
Communication - videocassettes
Language
English
Material Type
Video
VHS
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WL700 B365 2002 v.1

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Nonviolent communication : a language of life

https://bccalibrary.andornot.com/en/permalink/catalog13323
Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2003. 2nd ed.
Audience
Professional
Call Number
WM172 R813 2003
Availability
1 copy, 1 available
More Information
Author
Rosenberg, Marshall B
Edition
2nd ed.
Place of Publication
Encinitas, CA.
Publisher
Puddle Dancer Press
Publication Date
2003
Subjects
Interpersonal Communications
Interpersonal Relations
ISBN
1892005034
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WM172 R813 2003

Copies

c.1 BC Cancer Agency KEL Library Available
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Exploring personality styles : a guide for better understanding yourself and your colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15874
Dobson, Michael. Mission, KS: SkillPath Publications , c1999.
Audience
Professional
Call Number
BF698.9 O3 D635 1999
Availability
1 copy, 1 available
More Information
Author
Dobson, Michael
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1999
Physical Description
100 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Personality Assessment
Work - psychology
Occupational Groups - psychology
Personality
Communication
Interpersonal Relations
ISBN
9781572941243
1572941243
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 O3 D635 1999

Copies

c.1 BC Cancer Agency VAN Library Available
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White fragility : why it's so hard for White people to talk about racism

https://bccalibrary.andornot.com/en/permalink/catalog124367
DiAngelo, Robin. Boston, MA: Beacon Press , 2018.
Audience
Professional
Call Number
HT1503 D538 2018
Availability
2 copies, 2 available
"In this groundbreaking and timely book, antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility. Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by beh…
More Information
Author
DiAngelo, Robin
Place of Publication
Boston, MA
Publisher
Beacon Press
Publication Date
2018
Physical Description
xvii, 169 p. ; 23 cm.
Subjects
White
Race Relations
Defense Mechanisms
Behavior
Interpersonal Communication
Abstract
"In this groundbreaking and timely book, antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility. Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by behaviors including argumentation and silence. These behaviors, in turn, function to reinstate white racial equilibrium and prevent any meaningful cross-racial dialogue. In this in-depth exploration, DiAngelo explores how white fragility develops, how it protects racial inequality, and what we can do to engage more constructively" -- Back cover.
ISBN
9780807047415
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HT1503 D538 2018

Copies

c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.