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20 records – page 1 of 1.

Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
More Information
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21450
Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed.
Audience
Professional
Call Number
BF637 C45 C955 2013 v.1-4
Availability
2 copies, 2 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
Solon, OH
Publisher
Findaway World, LLC
Publication Date
2013
Physical Description
4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
ISBN
9781469266824
Language
English
Material Type
Audio
CD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
BF637 C45 C955 2013 v.1-4

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
c.2 BC Cancer Agency VAN Library AV Room Available
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Nonviolent communication : a language of life

https://bccalibrary.andornot.com/en/permalink/catalog120504
Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2015. 3rd ed.
Audience
Patient or Public
Call Number
WM172 R813 2015
Availability
5 copies, 5 available
More Information
Author
Rosenberg, Marshall B
Edition
3rd ed.
Place of Publication
Encinitas, CA.
Publisher
Puddle Dancer Press
Publication Date
2015
Physical Description
xix, 244 p. ; 23 cm.
Subjects
Communication
Interpersonal Relations
Empathy
Conflict (Psychology)
Negotiating
Verbal Behavior
Popular Work
Notes
Surrey CIC keep 2022 (F0002447)
Surrey CIC keep 2022 PFC (F0002451)
ISBN
9781892005281
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Library
Call Number
WM172 R813 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.4 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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When words matter most : thoughtful words and deeds to express just the right thing at just the right time

https://bccalibrary.andornot.com/en/permalink/catalog15658
Spizman, Robyn Freedman. New York, NY: Crown Publishers, Inc. , 1996.
Audience
Patient or Public
Call Number
BF637 C45 S761 1996
Availability
1 copy, 1 available
More Information
Alternate Title
When words matter most
Author
Spizman, Robyn Freedman
Place of Publication
New York, NY
Publisher
Crown Publishers, Inc.
Publication Date
1996
Physical Description
126 p. : ill. ; 22 cm.
Subjects
Interpersonal Relations
Communication
Writing
Emotions
Empathy
Popular Work
ISBN
0517704064
Language
English
Material Type
Book
Audience
Patient or Public
Location
Kelowna Cancer Info Ctr
Call Number
BF637 C45 S761 1996

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
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Assert yourself! : developing power-packed communication skills to make your points clearly, confidently and persuasively

https://bccalibrary.andornot.com/en/permalink/catalog15880
Contini, Lisa. Mission, KS: SkillPath Publications , c1996.
Audience
Professional
Call Number
BF698.9 C762 1996
Availability
1 copy, 1 available
More Information
Author
Contini, Lisa
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1996
Physical Description
v, 101 p. : ill. ; 22 cm
Subjects
Assertiveness
Interpersonal Relations
Communication
Verbal Behavior
ISBN
9781878542847
1878542842
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 C762 1996

Copies

c.1 BC Cancer Agency VAN Library Available
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Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog21647
Hope, Lori. Berkeley, CA: Celestial arts , 2011. rev. and expanded ed.
Audience
Patient or Public
Call Number
QZ201 H792 2011
Availability
2 copies, 2 available
More Information
Author
Hope, Lori
Edition
rev. and expanded ed.
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2011
Physical Description
xii, 276 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587611490 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 H792 2011

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Missing Available
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Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog14702
Hope, Lori. Berkeley, CA: Celestial arts , 2005.
Audience
Patient or Public
Call Number
QZ201 H792 2005
Availability
5 copies, 4 available
More Information
Author
Hope, Lori
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2005
Physical Description
xiv, 258 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587612121 (pbk.)
1587612127 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
QZ201 H792 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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When cancer strikes a friend : what to say, what to do, and how to help

https://bccalibrary.andornot.com/en/permalink/catalog21841
Draeger, Bonnie E. New York, NY: Skyhorse Publishing , 2012.
Audience
Patient or Public
Call Number
QZ201 D758 2012
Availability
1 copy, 1 available
More Information
Author
Draeger, Bonnie E
Editor
Abram, Rachel
Place of Publication
New York, NY
Publisher
Skyhorse Publishing
Publication Date
2012
Physical Description
xi, 239 p. : ill. ; 21 cm.
Subjects
Neoplasms - psychology
Interpersonal Relations
Communication
Social Support
Friends
Breast Neoplasms - psychology
Popular Work
ISBN
9781620872147
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
QZ201 D758 2012

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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I don't know what to say : how to help and support someone who is dying

https://bccalibrary.andornot.com/en/permalink/catalog18309
Buckman, Robert. [Toronto, ON]: Key Porter Books , 2005. newly rev. and updated ed.
Audience
Patient or Public
Call Number
BF789 B925 2005
Availability
4 copies, 4 available
More Information
Author
Buckman, Robert
Edition
newly rev. and updated ed.
Place of Publication
[Toronto, ON]
Publisher
Key Porter Books
Publication Date
2005
Physical Description
x, 247 p. ; 21 cm.
Subjects
Terminal Care
Death - psychology
Grief
Terminally Ill - psychology
Interpersonal Relations
Communication
Popular Work
ISBN
9781552636961
1552636968
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF789 B925 2005

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
More Information
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Effective presentation skills

https://bccalibrary.andornot.com/en/permalink/catalog1706
Mandel, Steve. Los Altos, Ca.: Crisp Publications, Inc. , 1987.
Audience
Professional
Call Number
WX150 M271 1987
Availability
1 copy, 1 available
More Information
Author
Mandel, Steve
Place of Publication
Los Altos, Ca.
Publisher
Crisp Publications, Inc.
Publication Date
1987
Subjects
Verbal Behavior
Speech Intelligibility
Communication
ISBN
931961246
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M271 1987

Copies

c.1 BC Cancer Agency VAN Library Available
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Learning to laugh at work : the power of humor in the workplace

https://bccalibrary.andornot.com/en/permalink/catalog15875
McGraw, Robert. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF637 L3 M147 1995
Availability
1 copy, 1 available
More Information
Author
McGraw, Robert
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
iv, 68 p. : ill. ; 22 cm
Series
SkillPath handbook series
Subjects
Wit and Humor
Communication
Workplace
ISBN
9781878542403
1878542400
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF637 L3 M147 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Putting anger to work for you

https://bccalibrary.andornot.com/en/permalink/catalog15878
Schroeder, Ruth, Schroeder, Joel. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF698.9 S381 1995
Availability
1 copy, 1 available
More Information
Author
Schroeder, Ruth
Schroeder, Joel
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
71 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Anger
Assertiveness
Communication
Interpersonal Relations
Emotions
Adaptation, Psychological
Stress, Psychological
ISBN
1878542869 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 S381 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Talking about death won't kill you : the essential guide to end-of-life conversations.

https://bccalibrary.andornot.com/en/permalink/catalog122230
Kortes-Miller, Kathy. Toronto, ON: ECW Press , 2018.
Audience
Patient or Public
Call Number
BF789 D4 K85 2018
Availability
1 copy, 1 available
More Information
Alternate Title
Talking about death will not kill you
Author
Kortes-Miller, Kathy
Place of Publication
Toronto, ON
Publisher
ECW Press
Publication Date
2018
Physical Description
208 p. : 22 cm.
Subjects
Attitude to Death
Terminally Ill - psychology
Communication
Interpersonal Communication
Decision Making
Adaptation, Psychological
Popular Work
ISBN
9781770414068
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
BF789 D4 K85 2018

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Missing Available
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Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996
Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.
Audience
Professional
Call Number
HV29.7 F238 1995
Availability
1 copy, 1 available
More Information
Author
Farquharson, Andy
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass Publishers
Publication Date
1995
Physical Description
xvii, 289 p. : ill. ; 24 cm.
Series
Jossey-Bass higher and adult education, health, and social and behavioral science series
Subjects
Communication
Teaching
Learning
Interpersonal Relations
Professional-Patient Relations
Health Personnel
Education, Continuing
Staff Development
ISBN
0787901288
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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How to help your friend with cancer

https://bccalibrary.andornot.com/en/permalink/catalog21861
Fullbright, Colleen Dolan. Atlanta, GA: American Cancer Society , 2015.
Audience
Patient or Public
Call Number
QZ201 F965 2015
Availability
5 copies, 5 available
More Information
Author
Fullbright, Colleen Dolan
Place of Publication
Atlanta, GA
Publisher
American Cancer Society
Publication Date
2015
Physical Description
xvii, 99 p. ; 21 cm.
Subjects
Neoplasms - psychology
Breast Neoplasms - psychology
Interpersonal Relations
Communication
Social Support
Friends
Popular Work
Helping Behavior
Notes
Surrey CIC keep 2022 PFC
ISBN
9781604432244
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 F965 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Saying hello : getting your group started

https://bccalibrary.andornot.com/en/permalink/catalog4659
Hart, Lois B. King of Prussia, PA: Organization Design and Development, Inc. , 1989. 2nd ed.
Audience
Professional
Call Number
HM131 H325 1989
Availability
1 copy, 1 available
More Information
Author
Hart, Lois B
Edition
2nd ed.
Place of Publication
King of Prussia, PA
Publisher
Organization Design and Development, Inc.
Publication Date
1989
Physical Description
xvii, 166 p. : ill. ; 28 cm.
Subjects
Communication
Education
Focus Groups
Social Facilitation
Group Processes
ISBN
0925652016
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HM131 H325 1989

Copies

c.1 BC Cancer Agency VAN Library Available
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When anger hurts : quieting the storm within

https://bccalibrary.andornot.com/en/permalink/catalog113391
McKay, Matthew, Rogers, Peter D, McKay, Judith. Oakland, CA: New Harbinger Publications, Inc. , 1989.
Audience
Professional
Call Number
BF575 A5 M153 1989
Availability
1 copy, 1 available
More Information
Author
McKay, Matthew
Rogers, Peter D
McKay, Judith
Editor
Johnson, Kirk
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
1989
Physical Description
320 p. ; 22 cm.
Subjects
Anger
Interpersonal Relations
Emotions
Communication
ISBN
0934986762
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
BF575 A5 M153 1989

Copies

c.1 BC Cancer Agency KEL Library Available
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20 records – page 1 of 1.