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20 records – page 1 of 1.

Administrative Processes Design Team : final report May 16, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog15857
BC Cancer Agency. Administrative Processes Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
Table 1: Administrative process team : executive summary; Table 2: Payroll / recruitment; Table 3: Materials management / accounts payable; Table 4: Performance management / leave management; Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluation;…
More Information
Corporate Author
BC Cancer Agency. Administrative Processes Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Financial Management
Management Information Systems
Quality Assurance, Health Care
Cancer Care Facilities - organization & administration
Abstract
Table 1: Administrative process team : executive summary
Table 2: Payroll / recruitment
Table 3: Materials management / accounts payable
Table 4: Performance management / leave management
Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluation
Table 6: Budgeting, economic modelling, MIS / EIS, case cost costing
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
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Administrative Processes Design Team : team report submitted to Steering Committee May 16, 1996

https://bccalibrary.andornot.com/en/permalink/catalog8863
BC Cancer Agency. Administrative Processes Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
Call Number
WX159 B865a 1996
More Information
Corporate Author
BC Cancer Agency. Administrative Processes Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Language
English
Material Type
Book
Audience
Professional
Call Number
WX159 B865a 1996
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Art of breaking bad news well

https://bccalibrary.andornot.com/en/permalink/catalog122211
Sehouli, Jalid. Boca Raton, Fla.: CRC Press , 2020.
Audience
Professional
Call Number
W62 S456 2020
Availability
3 copies, 3 available
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of th…
More Information
Author
Sehouli, Jalid
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2020
Physical Description
xiii, 81 p. ; 23 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Empathy
Attitude of Health Personnel
Abstract
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover
Notes
Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.
ISBN
9780367356682
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Victoria Library
Call Number
W62 S456 2020

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VIC Library Available
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Balanced scorecard : translating strategy into action

https://bccalibrary.andornot.com/en/permalink/catalog4271
Kaplan, Robert S, Norton, David P. [Boston, MA]: Harvard Business School Press , 1996.
Audience
Professional
Call Number
WX159 K17 1996
Availability
1 copy, 1 available
More Information
Author
Kaplan, Robert S
Norton, David P
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Press
Publication Date
1996
Subjects
Organizational Innovation
Planning Techniques
ISBN
875846513
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 K17 1996

Copies

c.1 BC Cancer Agency VAN Library Available
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BC Cancer Agency Change Management and Human Resources : report May 17, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog15858
BC Cancer Agency. Change Management Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
More Information
Corporate Author
BC Cancer Agency. Change Management Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
Personnel Management
Health Manpower
Life Change Events
Employee Incentive Plans
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Cancer Care Facilities - organization & administration
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
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Becoming the change : leadership behavior strategies for continuous improvement in healthcare

https://bccalibrary.andornot.com/en/permalink/catalog124333
Toussaint, John. New York, NY: McGraw - Hill , 2021.
Audience
Professional
Call Number
WX159 T734b 2021
Availability
1 copy, 1 available
More Information
Author
Toussaint, John
Place of Publication
New York, NY
Publisher
McGraw - Hill
Publication Date
2021
Physical Description
xi, 252 p. ; 24 cm.
Subjects
Leadership
Health Services Administration
Organizational Innovation
Organizational Culture
ISBN
9781260461688
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 T734b 2021

Copies

c.1 BC Cancer Agency VIC Library Available
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Beyond reengineering : how the process-centered organization is changing our work and our lives

https://bccalibrary.andornot.com/en/permalink/catalog3425
Hammer, Michael. New York, NY: HarperCollins Publishers , 1996.
Audience
Professional
Call Number
WX159 H224 1996
Availability
2 copies, 2 available
More Information
Author
Hammer, Michael
Place of Publication
New York, NY
Publisher
HarperCollins Publishers
Publication Date
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0887307299
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WX159 H224 1996

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Breaking free : a prescription for personal and organizational change

https://bccalibrary.andornot.com/en/permalink/catalog981
Noer, David M. San Francisco, Ca.: Jossey-Bass Publishers , 1997.
Audience
Professional
Call Number
WX159 N769 1997
Availability
1 copy, 1 available
More Information
Author
Noer, David M
Place of Publication
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Publication Date
1997
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0787902675
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 N769 1997

Copies

c.1 BC Cancer Agency VAN Library Available
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Breaking the silence on cancer and sexuality : a handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog15889
Katz, Anne. Pittsburgh, PA: Oncology Nursing Society , 2007.
Audience
Professional
Call Number
QZ200 K19b 2007
Availability
5 copies, 4 available
More Information
Author
Katz, Anne
Place of Publication
Pittsburgh, PA
Publisher
Oncology Nursing Society
Publication Date
2007
Physical Description
xi, 280 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Sexual Behavior
Sexual Dysfunctions, Psychological
Sexual Dysfunction, Physiological
Sex Counseling
Sexuality
Body Image
Sexual Partners
Psychosexual Development
Libido
Communication
Patient Education
Fertility
Professional-Patient Relations
Oncology Nursing
ISBN
9781890504670
189050467X
Language
English
Material Type
Book
Audience
Professional
Location
Surrey Library
Victoria Library
Kelowna Library
Abbotsford Library
Call Number
QZ200 K19b 2007

Copies

c.1 BC Cancer Agency KEL Library On Loan, due Thursday, February 29, 2024
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Breaking the silence on cancer and sexuality : a handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog121022
Katz, Anne. Pittsburgh, PA: Oncology Nursing Society , 2018. 2nd ed.
Audience
Professional
Call Number
QZ200 K19b 2018
Availability
2 copies, 2 available
More Information
  1 read online  
Author
Katz, Anne
Edition
2nd ed.
Place of Publication
Pittsburgh, PA
Publisher
Oncology Nursing Society
Publication Date
2018
Physical Description
ix, 293 p. : ill. ; 23 cm.
Series
R2 Library
Subjects
Neoplasms - psychology
Sexual Behavior
Sexual Dysfunctions, Psychological
Sexual Dysfunction, Physiological
Sex Counseling
Sexuality
Body Image
Sexual Partners
Psychosexual Development
Libido
Communication
Patient Education
Fertility
Professional-Patient Relations
Oncology Nursing
ISBN
1635930162
9781635930160
9781635930177
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Kelowna Library
Internet
Call Number
QZ200 K19b 2018
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1635930162

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency KEL Library Available
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Cancer -- now what? : taking action, finding hope, and navigating the journey ahead

https://bccalibrary.andornot.com/en/permalink/catalog120600
Haugk, Kenneth C. [St. Louis, MO]: Stephen Ministries , 2017.
Audience
Patient or Public
Call Number
QZ201 H371 2017
Availability
1 copy, 1 available
More Information
Author
Haugk, Kenneth C.
Place of Publication
[St. Louis, MO]
Publisher
Stephen Ministries
Publication Date
2017
Physical Description
x, 345 p. ; 26 cm.
Subjects
Neoplasms - psychology
Patient Navigation
Adaptation, Psychological
Communication
Interpersonal Relations
Social Support
Spirituality
Personal Narratives
Popular Work
Notes
Practical guide for those with cancer and their loved ones - head of Title
ISBN
9781930445048
1930445040
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Call Number
QZ201 H371 2017

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
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Chinese cancer patient peer navigator toolkit : a model for language-based peer navigation

https://bccalibrary.andornot.com/en/permalink/catalog119737
BC Cancer Agency. Psychosocial Oncology, BC Cancer Agency. Volunteer Services. [Vancouver, BC?]: BC Cancer Agency , 2013.
Audience
Professional
Call Number
QZ201 C539 2013
Availability
1 copy, 1 available
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).; This program also reflects "be…
More Information
  1 read online  
Corporate Author
BC Cancer Agency. Psychosocial Oncology
BC Cancer Agency. Volunteer Services
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013
Physical Description
27 p. : ill. ; 28 cm.
Subjects
Neoplasms - psychology
Program Development - methods
Guidelines
Communication
Patient-Centered Care
Patient Navigation
Cross-Cultural Comparison
Culturally Competent Care
Volunteers - education
Social Support
Cultural Diversity
Cultural Characteristics
BC Cancer Agency
Abstract
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).
This program also reflects "best practice" standards and can be used for future groups or organizations who may wish to adapt it for future peer navigator programs.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
VC Library Archives
Call Number
QZ201 C539 2013
Read Online
http://www.cw.bc.ca/library/pdf/2013PeerNavigatorToolkit.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
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Clear leadership : sustaining real collaboration and paratnership at work

https://bccalibrary.andornot.com/en/permalink/catalog123186
Bushe, Gervase R. [Boston, MA]: Davies-Black , 2010. Rev. ed.
Audience
Professional
Call Number
WX159 B978 2010
Availability
1 copy, 1 available
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…
More Information
Author
Bushe, Gervase R.
Edition
Rev. ed.
Place of Publication
[Boston, MA]
Publisher
Davies-Black
Publication Date
2010
Physical Description
xiii, 296 p. : ill. ; 23 cm.
Subjects
Leadership
Partnership
Communication
Work Engagement
Organizational Innovation
Abstract
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.
ISBN
9780891063827
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B978 2010

Copies

c.1 BC Cancer Agency KEL Library Available
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Coaching for engagement : achieving results through powerful conversations

https://bccalibrary.andornot.com/en/permalink/catalog121750
Hancox, Bob, Hunter, Russell, Boudreau, Kristann. [Vancouver, BC?]: Tekara Organizational Effectiveness Inc. , 2010.
Audience
Professional
Call Number
WX159 H235 2010
Availability
1 copy, 1 available
More Information
Author
Hancox, Bob
Hunter, Russell
Boudreau, Kristann
Place of Publication
[Vancouver, BC?]
Publisher
Tekara Organizational Effectiveness Inc.
Publication Date
2010
Physical Description
205 p. : ill. ; 23 cm.
Subjects
Work Engagement
Mentoring
Organizational Innovation
Leadership
Personnel Management
ISBN
9780986700507
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 H235 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed.
Audience
Professional
Call Number
WX150 M281 2012
Availability
1 copy, 1 available
More Information
Author
Mann, David
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M281 2012

Copies

c.1 BC Cancer Agency VAN Library Available
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334
Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.
Audience
Professional
Call Number
WX150 M281 2016
Availability
1 copy, 0 available
More Information
Author
Mann, David
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2015
Physical Description
xxxi, 367 p. :ill. ; 25 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781482243239
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Developing change management skills : a resource for health care professionals and managers

https://bccalibrary.andornot.com/en/permalink/catalog15509
Iles, Valerie, Cranfield, Steve. London, UK: NHS Service Delivery and Organization (SDO) R & D Programme , 2004.
Audience
Professional
More Information
  1 read online  
Alternate Title
Managing change in the NHS
Author
Iles, Valerie
Cranfield, Steve
Place of Publication
London, UK
Publisher
NHS Service Delivery and Organization (SDO) R & D Programme
Publication Date
2004
Subjects
Personnel Management
Leadership
Management Quality Circles
Health Services Administration
Organizational Innovation
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-developing-skills.pdf
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Dialogic organization development : the theory and practice of transformational change

https://bccalibrary.andornot.com/en/permalink/catalog121752
Oakland, CA: Berrett-Koehler Publishers, Inc. , 2015.
Audience
Professional
Call Number
WX159 B978 2015
Availability
1 copy, 1 available
More Information
Editor
Bushe, Gervase R.
Marshak, Robert J.
Place of Publication
Oakland, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
xiv, 436 p. ; 25 cm.
Subjects
Organizational Innovation
Change Management
Leadership
ISBN
9781626564046
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B978 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
More Information
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
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Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog124372
Kaner, Sam, Lind, Lenny. San Francisco, CA: Jossey-Bass: A Wiley Company , 2014. 3rd ed.
Audience
Professional
Call Number
HD30.23 K275 2014
Availability
1 copy, 1 available
More Information
Author
Kaner, Sam
Lind, Lenny
Edition
3rd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2014
Physical Description
xxix, 401 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9781118404959
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HD30.23 K275 2014

Copies

c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.