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20 records – page 1 of 1.

Art of breaking bad news well

https://bccalibrary.andornot.com/en/permalink/catalog122211
Sehouli, Jalid. Boca Raton, Fla.: CRC Press , 2020.
Audience
Professional
Call Number
W62 S456 2020
Availability
3 copies, 3 available
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of th…
Author
Sehouli, Jalid
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2020
Physical Description
xiii, 81 p. ; 23 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Empathy
Attitude of Health Personnel
Abstract
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover
Notes
Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.
ISBN
9780367356682
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Victoria Library
Call Number
W62 S456 2020

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VIC Library Available
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Assert yourself! : developing power-packed communication skills to make your points clearly, confidently and persuasively

https://bccalibrary.andornot.com/en/permalink/catalog15880
Contini, Lisa. Mission, KS: SkillPath Publications , c1996.
Audience
Professional
Call Number
BF698.9 C762 1996
Availability
1 copy, 1 available
Author
Contini, Lisa
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1996
Physical Description
v, 101 p. : ill. ; 22 cm
Subjects
Assertiveness
Interpersonal Relations
Communication
Verbal Behavior
ISBN
9781878542847
1878542842
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 C762 1996

Copies

c.1 BC Cancer Agency VAN Library Available
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Clear leadership : sustaining real collaboration and paratnership at work

https://bccalibrary.andornot.com/en/permalink/catalog123186
Bushe, Gervase R. [Boston, MA]: Davies-Black , 2010. Rev. ed.
Audience
Professional
Call Number
WX159 B978 2010
Availability
1 copy, 1 available
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…
Author
Bushe, Gervase R.
Edition
Rev. ed.
Place of Publication
[Boston, MA]
Publisher
Davies-Black
Publication Date
2010
Physical Description
xiii, 296 p. : ill. ; 23 cm.
Subjects
Leadership
Partnership
Communication
Work Engagement
Organizational Innovation
Abstract
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.
ISBN
9780891063827
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B978 2010

Copies

c.1 BC Cancer Agency KEL Library Available
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Clinical thinking : evidence, communication and decision-making

https://bccalibrary.andornot.com/en/permalink/catalog15098
Del Mar, Chris, Doust, Jenny, Glasziou, Paul. Malden, MA: Blackwell Pub | BMJ Books , 2006.
Audience
Professional
Call Number
W 84 D359c 2006
Availability
1 copy, 1 available
Author
Del Mar, Chris
Doust, Jenny
Glasziou, Paul
Place of Publication
Malden, MA
Publisher
Blackwell Pub
BMJ Books
Publication Date
2006
Physical Description
x, 127 p. : ill
Subjects
Patient Care Management - methods
Communication
Decision Making
Diagnostic Techniques and Procedures
Evidence-Based Medicine - methods
Problem Solving
ISBN
9780727917416 (alk. paper)
0727917412 (alk. paper)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 D359c 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Communicating with your patients : skills for building rapport

https://bccalibrary.andornot.com/en/permalink/catalog10419
Hinz, Christine A. Chicago, Ill.: American Medical Association , 2000.
Audience
Professional
Call Number
W62 H666 2000
Availability
1 copy, 1 available
Author
Hinz, Christine A
Place of Publication
Chicago, Ill.
Publisher
American Medical Association
Publication Date
2000
Subjects
Physician-Patient Relations
Communication
Patients - psychology
ISBN
0899709737
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 H666 2000

Copies

c.1 BC Cancer Agency VAN Library Available
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Communication and care coordination for the palliative care team : a handbook for building and maintaining optimal teams

https://bccalibrary.andornot.com/en/permalink/catalog122443
Imes, Rebecca S., Omilion-Hodges, Leah M., Hester, Jennifer D. B. New York, NY: Springer Publishing Company, LLC , [2021].
Audience
Professional
Contents:; Why We Need to Talk about Teams and Communication in Palliative Care -- Who Are the Players? Exploring the Types of Palliative Care Providers -- Formation and Maintenance of High Performing Palliative Care Teams -- Leading Palliative Care Teams -- Interdisciplinary Palliative Care Team M…
  1 read online  
Author
Imes, Rebecca S.
Omilion-Hodges, Leah M.
Hester, Jennifer D. B.
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
[2021]
Series
R2 Library
Subjects
Palliative Care
Patient Care Team
Communication
Interprofessional Relations
Patient-Centered Care
Abstract
Contents:
Why We Need to Talk about Teams and Communication in Palliative Care -- Who Are the Players? Exploring the Types of Palliative Care Providers -- Formation and Maintenance of High Performing Palliative Care Teams -- Leading Palliative Care Teams -- Interdisciplinary Palliative Care Team Meetings -- Occupational Culture : Understanding the Role and Stigma of Palliative Care -- Self-care and Team-care in Emotional Labor-Intensive Positions.
ISBN
0826158056
9780826158055
9780826158062
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Communication for nurses : how to prevent harmful events and promote patient safety

https://bccalibrary.andornot.com/en/permalink/catalog19923
Schuster, Pamela McHugh, Nykolyn, Linda. Philadelphia, PA: F.A. Davis Company , 2010.
Audience
Professional
  1 read online  
Author
Schuster, Pamela McHugh
Nykolyn, Linda
Place of Publication
Philadelphia, PA
Publisher
F.A. Davis Company
Publication Date
2010
Series
R2 Library
Subjects
Nurse-Patient Relations
Communication
Patient Care Management
Safety Management
Medical Errors - prevention & control
ISBN
9780803620803
0803620802
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Communication skills that heal : a practical approach to a new professionalism in medicine

https://bccalibrary.andornot.com/en/permalink/catalog14442
Bub, Barry. Oxford: Radcliffe Publishing , 2006.
Audience
Professional
Call Number
W62 B917 2006
Availability
1 copy, 1 available
Author
Bub, Barry
Place of Publication
Oxford
Publisher
Radcliffe Publishing
Publication Date
2006
Physical Description
xxiv, 165 p.
Subjects
Communication
Physician-Patient Relations
Professional-Patient Relations
ISBN
9781857756647
1857756649
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 B917 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Effective presentation skills

https://bccalibrary.andornot.com/en/permalink/catalog1706
Mandel, Steve. Los Altos, Ca.: Crisp Publications, Inc. , 1987.
Audience
Professional
Call Number
WX150 M271 1987
Availability
1 copy, 1 available
Author
Mandel, Steve
Place of Publication
Los Altos, Ca.
Publisher
Crisp Publications, Inc.
Publication Date
1987
Subjects
Verbal Behavior
Speech Intelligibility
Communication
ISBN
931961246
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M271 1987

Copies

c.1 BC Cancer Agency VAN Library Available
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Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
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Exploring personality styles : a guide for better understanding yourself and your colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15874
Dobson, Michael. Mission, KS: SkillPath Publications , c1999.
Audience
Professional
Call Number
BF698.9 O3 D635 1999
Availability
1 copy, 1 available
Author
Dobson, Michael
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1999
Physical Description
100 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Personality Assessment
Work - psychology
Occupational Groups - psychology
Personality
Communication
Interpersonal Relations
ISBN
9781572941243
1572941243
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 O3 D635 1999

Copies

c.1 BC Cancer Agency VAN Library Available
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Group power 1 : a manager's guide to using task-force meetings

https://bccalibrary.andornot.com/en/permalink/catalog7893
Daniels, William R. San Diego, CA: University Associates, Inc. , 1986.
Audience
Professional
Call Number
HD30.3 D186 1986 v.1
Availability
1 copy, 1 available
Author
Daniels, William R
Place of Publication
San Diego, CA
Publisher
University Associates, Inc.
Publication Date
1986
Physical Description
vi, 94 p. : ill. ; 23 cm.
Subjects
Communication
Total Quality Management
Education
Group Processes
ISBN
0883900327
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.3 D186 1986 v.1

Copies

c.1 BC Cancer Agency VAN Library Available
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Group power II : a manager's guide to conducting regular meetings

https://bccalibrary.andornot.com/en/permalink/catalog5160
Daniels, William R. San Diego, CA: University Associates, Inc. , 1990.
Audience
Professional
Call Number
HD30.3 D186 1990 v.2
Availability
1 copy, 1 available
Author
Daniels, William R
Place of Publication
San Diego, CA
Publisher
University Associates, Inc.
Publication Date
1990
Physical Description
viii, 171 p. : ill. ; 23 cm.
Subjects
Communication
Personnel Management
Employee Incentive Plans
Group Processes
ISBN
0883902362
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.3 D186 1990 v.2

Copies

c.1 BC Cancer Agency VAN Library Available
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Harvard Business Review on communicating effectively

https://bccalibrary.andornot.com/en/permalink/catalog121741
Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2011.
Audience
Professional
Call Number
WX150 H339c 2011
Availability
1 copy, 1 available
Alternate Title
Communicating effectively
Corporate Author
Harvard Business Review
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Publishing
Publication Date
2011
Physical Description
v, 198 p. ; 21 cm.
Series
Harvard Business Review on
Subjects
Leadership
Communication
Interprofessional Relations
ISBN
9781422162514
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 H339c 2011

Copies

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Health professional and patient interaction

https://bccalibrary.andornot.com/en/permalink/catalog113756
Purtilo, Ruth, Haddad, Amy, Doherty, Regina. [St. Louis, MO]: Elsevier Saunders , 2014. 8th ed.
Audience
Professional
Call Number
W21 P986 2014
Availability
1 copy, 1 available
Author
Purtilo, Ruth
Haddad, Amy
Doherty, Regina
Edition
8th ed.
Place of Publication
[St. Louis, MO]
Publisher
Elsevier Saunders
Publication Date
2014
Physical Description
x, 349 p. : ill. ; 23 cm.
Subjects
Health Personnel - psychology
Professional-Patient Relations
Attitude of Health Personnel
Communication
Social Values
Culturally Competent Care
ISBN
9781455728985
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W21 P986 2014

Copies

c.1 BC Cancer Agency VAN Library Available
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High-impact presentation and training skills : proven techniques for captivating, motivating and inspiring

https://bccalibrary.andornot.com/en/permalink/catalog14459
Holliday, Micki. Shawnee Mission, KS: National Press Publications , 2000.
Audience
Professional
Call Number
PN4121 H739 2000
Availability
1 copy, 1 available
Author
Holliday, Micki
Place of Publication
Shawnee Mission, KS
Publisher
National Press Publications
Publication Date
2000
Subjects
Public Speaking
Speech
Communication
Education
ISBN
1558522794
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
PN4121 H739 2000

Copies

c.1 BC Cancer Agency KEL Library Available
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IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Knowledge to action : a knowledge translation casebook

https://bccalibrary.andornot.com/en/permalink/catalog20030
Canadian Institutes of Health Research (CIHR). [Ottawa, ON]: Canadian Institutes of Health Research , 2008.
Audience
Patient or Public
Call Number
W84 C212k 2008
  2 read online  
Corporate Author
Canadian Institutes of Health Research (CIHR)
Place of Publication
[Ottawa, ON]
Publisher
Canadian Institutes of Health Research
Publication Date
2008
Physical Description
iv, 42, 42, iv p. : ill. ; 28 cm.
Subjects
Knowledge Management
Health Services Research
Delivery of Health Care
Public Health
Communication
Research
Organizational Case Studies
Translational Research - methods
Diffusion of Innovation
Social Marketing
Canada
ISBN
9780662064282
Language
English
French
Material Type
Report
Online
Audience
Patient or Public
Location
Internet
Call Number
W84 C212k 2008
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Knowledge translation : introduction to models, strategies, and measures

https://bccalibrary.andornot.com/en/permalink/catalog21407
Sudsawad, Pimjai. Austin, TX: Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research , 2007.
Audience
Professional
  2 read online  
Author
Sudsawad, Pimjai
Place of Publication
Austin, TX
Publisher
Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research
Publication Date
2007
Subjects
Knowledge Management
Health Services Research
Delivery of Health Care
Public Health
Communication
Research
Organizational Case Studies
Translational Research - methods
Diffusion of Innovation
Social Marketing
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
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Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.