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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21450

Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed.

Audience: Professional

Call Number: BF637 C45 C955 2013 v.1-4

Availability: 2 copies, 2 available

Author: Patterson, Kerry

Edition: updated 2nd ed.

Place of Publication: Solon, OH

Publisher: Findaway World, LLC

Publication Date: 2013

Physical Description: 4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.

Subjects: Interpersonal Relations; Communication; Negotiating; Emotions; Persuasive Communication

ISBN: 9781469266824

Language: English

Material Type: Audio; CD

Audience: Professional

Location: Vancouver Library AV Room

Call Number: BF637 C45 C955 2013 v.1-4

Copies

c.1 BC Cancer Agency VAN Library AV Room			Available
c.2 BC Cancer Agency VAN Library AV Room			Available

Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691

Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.

Audience: Professional

Call Number: W62 T146 2001 v.1

Availability: 1 copy, 1 available

1 read online

Corporate Author: Canada. Health Canada

Place of Publication: Ottawa, Ont.

Publisher: Minister of Public Works and Government Services Canada

Publication Date: 2001

Subjects: Physician-Patient Relations; Communication; Interpersonal Relations; Patient Compliance

ISBN: 0662299620

Language: English

Material Type: Book; CD; Online

Audience: Professional

Location: Victoria Library

Call Number: W62 T146 2001 v.1

Website Notes: Available in PDF format

Read Online

https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library

Available