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20 records – page 1 of 1.

Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
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Best practices in creating and delivering LGBTQ cultural competency trainings for health and social service agencies

https://bccalibrary.andornot.com/en/permalink/catalog21708
Margolies, Liz, Joo, Rej, McDavid, Jenna. , [2014].
Audience
Professional
More Information
  1 read online  
Alternate Title
LGBTQ cultural competency trainings
Author
Margolies, Liz
Joo, Rej
McDavid, Jenna
Corporate Author
National LGBT Cancer Network
Publication Date
[2014]
Subjects
Cultural Competency - education
Delivery of health Care - standards
Sexual and Gender Minorities
Health Services for Transgender Persons
Gender Identity
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://cancer-network.org/wp-content/uploads/2017/02/best_practices.pdf
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Bodies unbound : gender-specific cancer and biolegitimacy

https://bccalibrary.andornot.com/en/permalink/catalog123477
Sledge, Piper. New Brunswick, NJ: Rutgers University Press , 2020.
Audience
Professional
More Information
  1 read online  
Author
Sledge, Piper
Place of Publication
New Brunswick, NJ
Publisher
Rutgers University Press
Publication Date
2020
Series
Proquest Ebook Central
Subjects
Breast Neoplasms - psychology
Breast Neoplasms, Male - psychology
Transgender Persons
Gender Identity
Social Perception
ISBN
9781978815797
9781978815827
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=6455796
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Feeling wrong in your own body : understanding what it means to be transgender

https://bccalibrary.andornot.com/en/permalink/catalog121412
Seba, Jaime A. Broomall, PA: Mason Crest Publishers , 2011.
Audience
Patient or Public
Call Number
WA300 S443 2011
Availability
1 copy, 1 available
"Boys who play with Barbie dolls. Girls who join the football team. What is gender? What are gender roles? What's the difference between being a tomboy and being transgender? Is it possible to be in the wrong body? Explore the answers to these questions with an in-depth look at what it means to be …
More Information
Author
Seba, Jaime A.
Place of Publication
Broomall, PA
Publisher
Mason Crest Publishers
Publication Date
2011
Physical Description
34 p. : col. ill. ; 24 cm.
Series
Gallup's guide to modern gay, lesbian, & transgender lifestyle
Subjects
Transgender Persons
Gender Identity
Sexual and Gender Minorities
Adolescent
Popular Work
Abstract
"Boys who play with Barbie dolls. Girls who join the football team. What is gender? What are gender roles? What's the difference between being a tomboy and being transgender? Is it possible to be in the wrong body? Explore the answers to these questions with an in-depth look at what it means to be transgender, based on the personal experiences of the men and women who have taken steps to transition." -- Cover
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9781422217467
9781422218662
9781422217580
9781422218631
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
WA300 S443 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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From patients who know : a hospital handbook

https://bccalibrary.andornot.com/en/permalink/catalog119928
Openlab, University Health Network. [Toronto, ON]: Openlab, University Health Network , 2016.
Audience
Patient or Public
More Information
  1 read online  
Corporate Author
Openlab, University Health Network
Place of Publication
[Toronto, ON]
Publisher
Openlab, University Health Network
Publication Date
2016
Physical Description
87 p.
Subjects
Inpatients - psychology
Aged
Hospitalization
Adaptation, Psychological
Consumer Health Information
Patient Satisfaction
Patient Navigation
Patient Participation
Guidebooks
Patient Education Handout
Notes
"This Handbook is a product of OpenLab's Stuff Patients Want initiative. Stuff Patients Want is a participatory design initiative in which patients come together to share health care experiences they find frustrating. These patients are then armed with the tools (e.g. design, production)they need to bring their practical and inspired solutions to life. Stuff Patients Want is carried out in the Scandinavian participatory design tradition, driven by the idea that the people destined to use a product or service should play a critical role in designing it, and characterized by active collaboration between users and designers throughout the participatory process."
ISBN
9780995281509
Material Type
Book
Online
Audience
Patient or Public
Location
Internet
Website Notes
E-book available in PDF format
Read Online
http://uhnopenlab.ca/wp-content/uploads/2016/10/Hospital-Handbook_eBook_2016-08-24.pdf
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The gender quest workbook : a guide for teens and young adults exploring gender identity

https://bccalibrary.andornot.com/en/permalink/catalog121377
Testa, Rylan Jay, Coolhart, Deborah, Peta, Jayme,. Oakland, CA: Instant Help Books | New Harbinger Publications, Inc. , 2015.
Audience
Patient or Public
Table of contents:; 1. Gender Identity-- Explores definitions of gender and helps you better understand how your sense of gender developed.; 2. Gender Expression -- Looks at the wide diversity of genders worldwide and helps you think about the different ways you may choose to express your gender.; …
More Information
  1 read online  
Author
Testa, Rylan Jay
Coolhart, Deborah
Peta, Jayme,
Place of Publication
Oakland, CA
Publisher
Instant Help Books
New Harbinger Publications, Inc.
Publication Date
2015
Series
EBSCOhost eBook
Instant help book for teens
Subjects
Transgender Persons
Gender Identity
Sexual and Gender Minorities
Sex Characteristics
Juvenile Literature
Abstract
Table of contents:
1. Gender Identity-- Explores definitions of gender and helps you better understand how your sense of gender developed.
2. Gender Expression -- Looks at the wide diversity of genders worldwide and helps you think about the different ways you may choose to express your gender.
3. Family -- Explores how to navigate your gender in your family.
4. School and Work -- Discusses how to advocate for yourself, find support, and tackle some common gender-related challenges at school and work.
5. Friends and Other Peers -- Explores how you might communicate with friends, classmates, and coworkers about gender.
6. Dating and Sex -- Talks about sexual and romantic identities, dating, and sex.
7. Balancing Multiple Identities -- Explores how our multiple identities (ethnic, socioeconomic, religious, and so on) combine to form who we are as unique and whole people.
8. Dealing with the Hard Stuff -- Describes how to deal with any stressful challenges that come up on your Gender Quest.
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9781626252974
9781626252981
Language
English
Material Type
Ebook
Audience
Patient or Public
Location
Internet
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.
Read Online
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1105028
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Grieving beyond gender : understanding the ways men and women mourn

https://bccalibrary.andornot.com/en/permalink/catalog18864
Doka, Kenneth J, Martin, Terry L. Routledge , 2010. rev. ed.
Audience
Patient or Public
Call Number
BF575 G7 D64 2010
Availability
1 copy, 1 available
Introduction and plan of the book; Definitions: understanding grief; Patterns of grief and intuitive grief; Instrumental grief; Dissonant responses; Personality as a shaper of patterns; The role of gender; Culture as a shaping agent; Adaptive strategies: implications for counselors; Strategies for …
More Information
Author
Doka, Kenneth J
Martin, Terry L
Edition
rev. ed.
Publisher
Routledge
Publication Date
2010
Physical Description
xx, 238 p. ; 23 cm.
Series
Series in death, dying, and bereavement
Subjects
Grief
Bereavement
Death
Adaptation, Psychological
Gender Identity
Abstract
Introduction and plan of the book
Definitions: understanding grief
Patterns of grief and intuitive grief
Instrumental grief
Dissonant responses
Personality as a shaper of patterns
The role of gender
Culture as a shaping agent
Adaptive strategies: implications for counselors
Strategies for self-help and intervention : the need for interventive intentionality.
ISBN
9780415995726
0415995728
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
BF575 G7 D64 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Healing : when a nurse becomes a patient

https://bccalibrary.andornot.com/en/permalink/catalog124352
Brown, Theresa. Chapel Hill, NC: Algonquin Books of Chapel Hill , 2022.
Audience
Patient or Public
Call Number
WP870 B877h 2022
Availability
2 copies, 2 available
More Information
Author
Brown, Theresa
Place of Publication
Chapel Hill, NC
Publisher
Algonquin Books of Chapel Hill
Publication Date
2022
Physical Description
258 p. ; 22 cm
Subjects
Breast Neoplasms
Nurses
Patients - psychology
Patient Satisfaction
Quality of Health Care
Personal Narratives
Popular Work
ISBN
9781643750699
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Call Number
WP870 B877h 2022

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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Hiding who I am : the reality of end of life care for LGBT people

https://bccalibrary.andornot.com/en/permalink/catalog120028
Marie Curie. [United Kingdom]: Marie Curie , 2016.
Audience
Professional
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
More Information
  1 read online  
Corporate Author
Marie Curie
Place of Publication
[United Kingdom]
Publisher
Marie Curie
Publication Date
2016
Subjects
Terminal Care
Terminally Ill - psychology
Palliative Care
Hospice Care
Patient-Centered Care
Patient Satisfaction
Surveys and Questionnaires
Sexual and Gender Minorities
Health Services for Transgender Persons
Abstract
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.mariecurie.org.uk/globalassets/media/documents/policy/policy-publications/june-2016/reality-end-of-life-care-lgbt-people.pdf
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Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215
BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.
Audience
Professional
More Information
  1 read online  
Corporate Author
BC Cancer Agency
British Columbia Ministry of Health
First Nations Health Authority
BC Patient Safety & Quality Council
Place of Publication
[Vancouver, BC?]
Publisher
BC Patient Safety & Quality Council
Publication Date
2019
Subjects
Patient Navigation
Patient Satisfaction
Neoplasms
Neoplasms - psychology
Health Personnel
Delivery of Health Care, Integrated
Quality of Health Care
Health Services
Health Services, Indigenous
British Columbia
Notes
January 2019
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Website Notes
High-resolution versions of the maps can be
downloaded from BCPSQC.ca
Read Online
https://bcpsqc.ca/wp-content/uploads/2019/02/Journey-Mapping-Cancer-interactive-1.pdf
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Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658
deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.
Audience
Professional
Call Number
W84.7 D288 2013
Availability
2 copies, 2 available
More Information
Author
deBronkart, Dave
Sands, Danny
Place of Publication
[California]
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
xx, 78 p. ; 23 cm.
Subjects
Patient-Centered Care
Patient Participation
Patient Satisfaction
Professional - Patient Relations
Cancer Survivors
ISBN
1466306493
9781466306493
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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LGBTQ cultures : what health care professionals need to know about sexual and gender diversity

https://bccalibrary.andornot.com/en/permalink/catalog120535
Eliason, Michele J., Chinn, Peggy L. Philadelphia, PA: Wolters Kluwer , 2018. 3rd ed.
Audience
Professional
Table of Contents:; Overview and theoretical framework -- What's in a word? Concepts related to sex/gender and sexuality -- The deadly effects of stigma -- Myths and facts about sexual orientation and gender identity -- Developmental transitions -- Cultures within cultures : diversity and LGBTQ co…
More Information
  1 read online  
Author
Eliason, Michele J.
Chinn, Peggy L.
Edition
3rd ed.
Place of Publication
Philadelphia, PA
Publisher
Wolters Kluwer
Publication Date
2018
Series
R2 Library
Subjects
Sexual and Gender Minorities
Transgender Persons
Attitude of Health Personnel
Culturally Competent Care
Gender Identity
Social Stigma
Health Equity
Health Services for Transgender Persons
Abstract
Table of Contents:
Overview and theoretical framework -- What's in a word? Concepts related to sex/gender and sexuality -- The deadly effects of stigma -- Myths and facts about sexual orientation and gender identity -- Developmental transitions -- Cultures within cultures : diversity and LGBTQ communities -- The effects of stigma on health -- Substance abuse and mental health -- Physical health disorders -- Provider attitudes and knowledge -- LGBTQ healthcare professionals -- Structural barriers to quality care -- Conclusions and a call to action.
ISBN
1496394607
9781496394606
9781496394613
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1496394607
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Living with cancer : a report on the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121192
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2018.
Audience
Professional
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from…
More Information
  2 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2018
Physical Description
50 p.
Series
System performance reports
Subjects
Neoplasms
Neoplasms - psychology
Patient Satisfaction
Patient Navigation
Cancer Survivors
Adaptation, Psychological
Uncertainty
Integrative Oncology
Health Services Accessibility
Delivery of Health Care, Integrated
Continuity of Care
Quality of Health Care
Statistics
Canada
Abstract
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from multiple sources, including Patient Reported Outcomes partners, the Ambulatory Oncology Patient Satisfaction Survey, and initial results from the first Canada-wide study of cancer survivors on the experience of 13,000 Canadians with cancer. - website
Notes
January 2018
ISBN
9781988000343
9781988000350
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.systemperformance.ca/report/living-with-cancer-patient-experience/
https://content.cancerview.ca/download/cv/quality_and_planning/system_performance/documents/living_with_cancer_patient_experience_report_enpdf?attachment=0
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No one overlooked : experiences of BME people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120017
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
More Information
  1 read online  
Alternate Title
No one overlooked : experiences of black minority ethnic people affected by cancer
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Minority Groups
Minority Health
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
http://www.macmillan.org.uk/documents/aboutus/research/inclusionprojects/experiencesofbmepeople.pdf
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No one overlooked : experiences of LGBT people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120016
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
More Information
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Health Services for Transgender Persons
Sexual and Gender Minorities
Abstract
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
http://www.macmillan.org.uk/documents/aboutus/research/inclusionprojects/experiencesoflgbtpeople.pdf
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No one overlooked : experiences of older people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120013
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of older people affected by cancer.
More Information
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Aged
Health Services for the Aged
Health Services Accessibility
Attitude to Health
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of older people affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.macmillan.org.uk/_images/experiencesofolderpeople_tcm9-271121.pdf
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Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560
Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.
Audience
Professional
More Information
  1 read online  
Author
Watson, Diane E
Peterson, Sandra
Mooney, Dawn
Place of Publication
[Vancouver, BC?]
Publisher
UBC Centre for Health Services and Policy Research
Publication Date
2007
Subjects
Neoplasms - psychology
Neoplasms - therapy
Ambulatory Care
Health Services Accessibility
Patient Satisfaction
Cancer Patients
Cancer Care Facilities
Health Care Surveys
Data Collection
British Columbia
ISBN
1897085117
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.chspr.ubc.ca/sites/default/files/publication_files/chspr07-04.pdf
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Patient from hell : how I worked with my doctors to get the best of modern medicine and how you can too

https://bccalibrary.andornot.com/en/permalink/catalog14901
Schneider, Stephen Henry, Lane, Janica. Cambridge, MA: Da Capo Press , 2005. 1st Da Capo Press ed.
Audience
Patient or Public
Call Number
WX150 S459p 2005
Availability
2 copies, 2 available
More Information
Author
Schneider, Stephen Henry
Lane, Janica
Edition
1st Da Capo Press ed.
Place of Publication
Cambridge, MA
Publisher
Da Capo Press
Publication Date
2005
Subjects
Patient Participation - personal narratives
Physician-Patient Relations - personal narratives
Neoplasms - therapy - personal narratives
Delivery of Health Care - personal narratives
Patient Advocacy
Patient Compliance
Patient Satisfaction
Lymphoma, Non-Hodgkin
ISBN
9780738210254
0738210250
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
WX150 S459p 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Strengthening the quality of cancer services in Ontario

https://bccalibrary.andornot.com/en/permalink/catalog13834
[Ottawa, ON]: Canadian Healthcare Association , 2003.
Audience
Professional
Call Number
QZ200 S915 2003
Availability
1 copy, 1 available
More Information
Editor
Sullivan, Terrence
Place of Publication
[Ottawa, ON]
Publisher
Canadian Healthcare Association
Publication Date
2003
Subjects
Neoplasms - Ontario
Quality of Health Care - Ontario
Patient Satisfaction
ISBN
1896151094
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S915 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657
New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.
Audience
Professional
Call Number
W 84.7 T531t 1993
Availability
1 copy, 1 available
More Information
Editor
Gerteis, Margaret
Edgman-Levitan, Susan
Daley, Jennifer
Place of Publication
New York, NY
Publisher
Jossey-Bass
John Wiley & Sons, Inc.
Publication Date
1993
Physical Description
xxix, 317 p. ; 23 cm.
Series
Jossey Bass health series
Subjects
Patient-Centered Care
Patient Care Planning
Patient Satisfaction
Professional - Patient Relations
ISBN
9780787962203
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.