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c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency KEL Library			Available

Clear leadership : sustaining real collaboration and paratnership at work

https://bccalibrary.andornot.com/en/permalink/catalog123186

Bushe, Gervase R. [Boston, MA]: Davies-Black , 2010. Rev. ed.

Audience: Professional

Call Number: WX159 B978 2010

Availability: 1 copy, 1 available

This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…

Author: Bushe, Gervase R.

Edition: Rev. ed.

Place of Publication: [Boston, MA]

Publisher: Davies-Black

Publication Date: 2010

Physical Description: xiii, 296 p. : ill. ; 23 cm.

Subjects: Leadership; Partnership; Communication; Work Engagement; Organizational Innovation

Abstract: This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.

ISBN: 9780891063827

Language: English

Material Type: Book

Audience: Professional

Location: Kelowna Library

Call Number: WX159 B978 2010

Copies

c.1 BC Cancer Agency KEL Library

Available

Communication toolkit for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog20535

Vancouver Island Health Authority. [Victoria, BC?]: Vancouver Island Health Authority. MultiMedia Services , 2011.

Audience: Professional

Call Number: WA590 C734 2011

Availability: 3 copies, 3 available

Evidence-based communication : dispelling the myths; Using questions effectively; Achieving mutual understanding : grounding in communication

Corporate Author: Vancouver Island Health Authority

Place of Publication: [Victoria, BC?]

Publisher: Vancouver Island Health Authority. MultiMedia Services

Publication Date: 2011

Physical Description: 60 minutes

Subjects: Communication; Health Education; Delivery of Health Care; Professional-Patient Relations; Evidence-Based Practice; British Columbia

Abstract: Evidence-based communication : dispelling the myths; Using questions effectively; Achieving mutual understanding : grounding in communication

Language: English

Material Type: Video; DVD

Audience: Professional

Location: Kelowna Library; Victoria Library; Vancouver Library AV Room

Call Number: WA590 C734 2011

Copies

c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency VAN Library AV Room			Available
c.1 BC Cancer Agency VIC Library			Available

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449

Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.

Audience: Professional; Patient or Public

Call Number: BF637 C45 C955 2012

Availability: 6 copies, 6 available

Author: Patterson, Kerry

Edition: updated 2nd ed.

Place of Publication: New York, NY

Publisher: McGraw-Hill

Publication Date: 2012

Physical Description: xviii, 244 p. ; 23 cm.

Subjects: Interpersonal Relations; Communication; Negotiating; Emotions; Persuasive Communication

Notes: CN Library copy is housed in the UHNBC Library.

ISBN: 9780071771320

Language: English

Material Type: Book

Audience: Professional; Patient or Public

Location: Vancouver Library; Kelowna Library; Surrey Library; Victoria Library; Abbotsford Library; CN Library

Call Number: BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency CN Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Physician's guide to pain and symptom management in cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog113781

Abrahm, Janet L. Baltimore, MD: Johns Hopkins University Press , 2014. 3rd ed.

Audience: Professional

Call Number: QZ266 A159p 2014

Availability: 6 copies, 6 available

Author: Abrahm, Janet L

Edition: 3rd ed.

Place of Publication: Baltimore, MD

Publisher: Johns Hopkins University Press

Publication Date: 2014

Physical Description: xxvii, 630 p. ; 24 cm.

Subjects: Neoplasms - complications; Pain - prevention & control; Pain - therapy; Palliative Care - methods; Physician-Patient Relations; Communication

Notes: CN copy housed at UHNBC Library

ISBN: 9781421414034; 1421414031

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library; Abbotsford Library; CN Library; Kelowna Library; Surrey Library; Victoria Library

Call Number: QZ266 A159p 2014

Copies

c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VIC Library			Available
c.1 BC Cancer Agency CN Library			Available

Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877

Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.

Audience: Professional

Call Number: W62 B925p 2010

Availability: 5 copies, 5 available

Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…

Author: Buckman, Robert

Place of Publication: Baltimore, MD

Publisher: Johns Hopkins University Press

Publication Date: 2010

Physical Description: xiii, 143 p. ; 24 cm.

Subjects: Physician-Patient Relations; Truth Disclosure; Communication; Physician's Role - psychology

Abstract: Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and making a difference in communication.

ISBN: 9780801895579; 080189557X

Language: English

Material Type: Book; DVD

Audience: Professional

Location: Vancouver Library; Surrey Library; Kelowna Library; Victoria Library; Abbotsford Library

Call Number: W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

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