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11 records – page 1 of 1.

Attitudes of gratitude : how to give and receive joy everyday of your life

https://bccalibrary.andornot.com/en/permalink/catalog120738
Ryan, M.J. Berkeley, CA: Conari Press , 1999.
Audience
Patient or Public
Call Number
BF575 H27 R988 1999
Availability
1 copy, 1 available
More Information
Author
Ryan, M.J.
Place of Publication
Berkeley, CA
Publisher
Conari Press
Publication Date
1999
Physical Description
xxi, 180 p. ; 17 cm.
Subjects
Attitude
Optimism
Happiness
Spirituality
Popular Work
ISBN
9781573241496
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
BF575 H27 R988 1999

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
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Clear leadership : sustaining real collaboration and paratnership at work

https://bccalibrary.andornot.com/en/permalink/catalog123186
Bushe, Gervase R. [Boston, MA]: Davies-Black , 2010. Rev. ed.
Audience
Professional
Call Number
WX159 B978 2010
Availability
1 copy, 1 available
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…
More Information
Author
Bushe, Gervase R.
Edition
Rev. ed.
Place of Publication
[Boston, MA]
Publisher
Davies-Black
Publication Date
2010
Physical Description
xiii, 296 p. : ill. ; 23 cm.
Subjects
Leadership
Partnership
Communication
Work Engagement
Organizational Innovation
Abstract
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.
ISBN
9780891063827
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B978 2010

Copies

c.1 BC Cancer Agency KEL Library Available
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Coaching for engagement : achieving results through powerful conversations

https://bccalibrary.andornot.com/en/permalink/catalog121750
Hancox, Bob, Hunter, Russell, Boudreau, Kristann. [Vancouver, BC?]: Tekara Organizational Effectiveness Inc. , 2010.
Audience
Professional
Call Number
WX159 H235 2010
Availability
1 copy, 1 available
More Information
Author
Hancox, Bob
Hunter, Russell
Boudreau, Kristann
Place of Publication
[Vancouver, BC?]
Publisher
Tekara Organizational Effectiveness Inc.
Publication Date
2010
Physical Description
205 p. : ill. ; 23 cm.
Subjects
Work Engagement
Mentoring
Organizational Innovation
Leadership
Personnel Management
ISBN
9780986700507
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 H235 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Design to engage : how to create and facilitate a great learning experience for any group

https://bccalibrary.andornot.com/en/permalink/catalog122868
Cougler Blom, Beth. [Victoria, BC?]: Friesen Press , 2021.
Audience
Professional
Call Number
WA590 C854 2021
Availability
3 copies, 3 available
Summary: "Design to Engage is a "how to" book that will help people become effective designers and facilitators of learning events. Anyone who works in a community organization, a corporation, a government, a healthcare environment, or otherwise finds themselves facilitating a workshop or course wi…
More Information
Author
Cougler Blom, Beth
Place of Publication
[Victoria, BC?]
Publisher
Friesen Press
Publication Date
2021
Physical Description
243 p. ; 26 cm.
Subjects
Learning
Work Engagement
Teaching - methods
Stakeholder Participation
Patient Participation - methods
Abstract
Summary: "Design to Engage is a "how to" book that will help people become effective designers and facilitators of learning events. Anyone who works in a community organization, a corporation, a government, a healthcare environment, or otherwise finds themselves facilitating a workshop or course will find priceless advice in this book to help them create engaging and interactive learning experiences."- Provided by publisher
ISBN
9781525572883
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WA590 C854 2021

Copies

c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
c1 BC Cancer Agency VIC Library Available
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Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
More Information
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
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Five languages of appreciation in the workplace : empowering organizations by encouraging people

https://bccalibrary.andornot.com/en/permalink/catalog124361
Chapman, Gary, White, Paul. Chicago, IL: Northfield Publishing , 2011.
Audience
Professional
Call Number
WX159 C466 2011
Availability
1 copy, 1 available
More Information
Author
Chapman, Gary
White, Paul
Place of Publication
Chicago, IL
Publisher
Northfield Publishing
Publication Date
2011
Physical Description
251 p. : 22 cm.
Subjects
Motivation
Work Engagement
Working Conditions - psychology
Personnel Turnover
Personnel Management
ISBN
9780802418401
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 C466 2011

Copies

c.1 BC Cancer Agency VIC Library Available
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Harvard Business Review on managing yourself

https://bccalibrary.andornot.com/en/permalink/catalog121742
Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2010.
Audience
Professional
Call Number
WX150 H339m 2010
Availability
1 copy, 1 available
More Information
Alternate Title
Managing yourself
Corporate Author
Harvard Business Review
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Publishing
Publication Date
2010
Physical Description
v, 198 p. ; 21 cm.
Series
Harvard Business Review on
Subjects
Work Engagement
Time Management - psychology
Work-Life Balance
Leadership
ISBN
9781422157992
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 H339m 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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How minds change : the surprising science of belief, opinion, and persuasion

https://bccalibrary.andornot.com/en/permalink/catalog124565
McRaney, David. New York, NY: Portfolio Penguin , 2022.
Audience
Professional
Call Number
BF637 M478h 2021
Availability
1 copy, 1 available
More Information
Author
McRaney, David
Place of Publication
New York, NY
Publisher
Portfolio Penguin
Publication Date
2022
Physical Description
xx, 330 p. ; ill. ; 24 cm.
Subjects
Attitude
Persuasive Communication
Judgment
Behavior Control
Propaganda
Suggestion
ISBN
9780593190296
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
BF637 M478h 2021

Copies

c.1 BC Cancer Agency VIC Library Available
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Saying "no" to negativity : how to manage negativity in yourself, your boss, and your co-workers

https://bccalibrary.andornot.com/en/permalink/catalog15879
Kaye, Zoie. Mission, KS: SkillPath Publications , c1996.
Audience
Professional
Call Number
BF698.35 N44 K23 1996
Availability
1 copy, 1 available
More Information
Author
Kaye, Zoie
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1996
Physical Description
vii, 68 p. ; 22 cm
Subjects
Negativism
Attitude
Emotions
Interpersonal Relations
Personality
Adaptation, Psychological
ISBN
9781572940178
1572940174
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.35 N44 K23 1996

Copies

c.1 BC Cancer Agency VAN Library Available
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Twelve rules for life : an antidote for chaos

https://bccalibrary.andornot.com/en/permalink/catalog121738
Peterson, Jordan B. [Toronto, ON]: Random House Canada , 2018.
Audience
Patient or Public
Call Number
WM172.4 P485 2018
Availability
1 copy, 1 available
Contents:; Stand up straight with your shoulders back -- Treat yourself like someone you are responsible for helping -- Make friends with people who want the best for you -- Compare yourself to who you were yesterday, not to who someone else is today -- Do not let your children do anything that mak…
More Information
Alternate Title
12 rules for life
Author
Peterson, Jordan B.
Place of Publication
[Toronto, ON]
Publisher
Random House Canada
Publication Date
2018
Physical Description
xxxv, 409 p. : ill. ; 24 cm.
Subjects
Psychology, Applied
Adaptation, Psychological
Attitude
Behavior
Philosophy
Decision Making
Self Concept
Popular Work
Abstract
Contents:
Stand up straight with your shoulders back -- Treat yourself like someone you are responsible for helping -- Make friends with people who want the best for you -- Compare yourself to who you were yesterday, not to who someone else is today -- Do not let your children do anything that makes you dislike them -- Set your house in perfect order before you criticize the world -- Pursue what is meaningful (not what is expedient) -- Tell the truth--or, at least, don't lie --Assume that the person you are listening to might know something you don't -- Be precise in your speech -- Do not bother children when they are skateboarding -- Pet a cat when you encounter one on the street.
ISBN
9780345816023
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
WM172.4 P485 2018

Copies

c.1 BC Cancer Agency VAN Library Available
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11 records – page 1 of 1.