Author

Headlee, Celeste

Place of Publication

New York, NY

Publisher

Harper Wave

Publication Date

2021

Physical Description

257 p. ; 24 cm.

Subjects

Race Relations

Racism

Prejudice

Communication

ISBN

9780063098152

Language

English

Material Type

Book

Status

Processing

Audience

Professional

Location

Kelowna Library

Victoria Library

Call Number

HT1503 H433 2021

Copies

Author

Bushe, Gervase R.

Edition

Rev. ed.

Place of Publication

[Boston, MA]

Publisher

Davies-Black

Publication Date

2010

Physical Description

xiii, 296 p. : ill. ; 23 cm.

Subjects

Leadership

Partnership

Communication

Work Engagement

Organizational Innovation

Abstract

This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.

ISBN

9780891063827

Language

English

Material Type

Book

Audience

Professional

Location

Kelowna Library

Call Number

WX159 B978 2010

Copies

Editor

Anderson, Carol R.

Place of Publication

Indianapolis, IN

Publisher

Alpha Books

Publication Date

2002

Physical Description

xi, 1331 p. : ill. ; 23 cm.

Subjects

Leadership

Organizational Objectives

Personnel Management

Communication

Work Engagement

Handbook

Abstract

Contents:

Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.

ISBN

0028642686

Language

English

Material Type

Book

Audience

Professional

Location

Kelowna Library

Call Number

WX159 E93 2002

Copies

Author

Katz, Anne

Edition

2nd ed.

Place of Publication

New York, NY

Publisher

Routledge

Publication Date

2020

Physical Description

xii, 180 p. ; 23 cm.

Series

Proquest Ebook Central

Subjects

Neoplasms - psychology

Body Image

Sexuality

Female

Sexual Behavior

Sexual Dysfunctions, Psychological

Sexual Dysfunction, Physiological

Sex Counseling

Sexual Partners

Psychosexual Development

Libido

Communication

Patient Education

Fertility

Popular Work

Notes

Surrey CIC keep 2022

ISBN

9780367548360

9780367544997

9781000228113

Language

English

Material Type

Book

Ebook

Audience

Patient or Public

Location

Vancouver Library

Surrey Cancer Info Ctr

Victoria Cancer Info Ctr

Internet

Call Number

QZ200 K19w 2020

Website Notes

This resource was purchased with a donation from the Order of the Eastern Star.

Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca or calling 1.888.675.8001 x 7000 (toll-free) to obtain a username and password.

Copies

Author

Sehouli, Jalid

Place of Publication

Boca Raton, Fla.

Publisher

CRC Press

Publication Date

2020

Physical Description

xiii, 81 p. ; 23 cm.

Subjects

Physician-Patient Relations

Truth Disclosure

Communication

Physician's Role - psychology

Empathy

Attitude of Health Personnel

Abstract

As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover

Notes

Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.

ISBN

9780367356682

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

Victoria Library

Call Number

W62 S456 2020

Copies

Author

Haugk, Kenneth C.

Place of Publication

[St. Louis, MO]

Publisher

Stephen Ministries

Publication Date

2017

Physical Description

x, 345 p. ; 26 cm.

Subjects

Neoplasms - psychology

Patient Navigation

Adaptation, Psychological

Communication

Interpersonal Relations

Social Support

Spirituality

Personal Narratives

Popular Work

Notes

Practical guide for those with cancer and their loved ones - head of Title

ISBN

9781930445048

1930445040

Language

English

Material Type

Book

Audience

Patient or Public

Location

Abbotsford Cancer Info Ctr

Call Number

QZ201 H371 2017

Copies

Author

Johnson, Sue

Place of Publication

New York, NY

Publisher

Little Brown and Company

Publication Date

2008

Physical Description

xii, 300 p. ; 25 cm.

Subjects

Couples therapy

Marital Therapy

Interpersonal Relations

Emotion-Focused Therapy

Counseling

Communication

Love

Popular Work

Notes

Surrey CIC keep 2022 (F0002461)

Surrey CIC keep 2022 PFC (F0002463, F0002462)

ISBN

9780316113007

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Abbotsford Cancer Info Ctr

Prince George Cancer Info Ctr

Surrey Cancer Info Ctr

Victoria Cancer Info Ctr

Call Number

WM430.5.M3 J66 2008

Copies

Author

Rosenberg, Marshall B

Edition

3rd ed.

Place of Publication

Encinitas, CA.

Publisher

Puddle Dancer Press

Publication Date

2015

Physical Description

xix, 244 p. ; 23 cm.

Subjects

Communication

Interpersonal Relations

Empathy

Conflict (Psychology)

Negotiating

Verbal Behavior

Popular Work

Notes

Surrey CIC keep 2022 (F0002447)

Surrey CIC keep 2022 PFC (F0002451)

ISBN

9781892005281

Language

English

Material Type

Book

Audience

Patient or Public

Location

Abbotsford Cancer Info Ctr

Victoria Cancer Info Ctr

Surrey Cancer Info Ctr

Vancouver Library

Call Number

WM172 R813 2015

Copies

Author

Kallos-Lilly, Veronica

Fitzgerald, Jennifer

Place of Publication

New York, NY

Publisher

Routledge

Publication Date

2015

Physical Description

190 p. ; 28 cm.

Subjects

Marital Therapy

Couples therapy

Emotion-Focused Therapy

Interpersonal Relations

Communication

Spouses

Counseling

Popular Work

Notes

Surrey CIC keep 2022 PFC (F0002453, F0002454, F0002455, F0002457)

ISBN

9780415742481

Language

English

Material Type

Book

Audience

Patient or Public

Location

Surrey Cancer Info Ctr

Call Number

WM430.5.M3 K14 2015

Copies

Editor

Rogne, Leah

McCune, Susana Lauraine

Place of Publication

New York, NY

Publisher

Springer Publishing Company, LLC

Publication Date

2014

Physical Description

xvi, 383 p. : ill.

Series

EBSCOhost eBook

Subjects

Advance Care Planning - organization & administration

Communication

Family Relations

Professional-Patient Relations

Terminal Care

Palliative Care

Hospice Care

Decision Making

Abstract

Table of Contents available at URL

ISBN

9780826110213

9780192542359

Language

English

Material Type

Ebook

Audience

Patient or Public

Location

Internet

Website Notes

Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.

Alternate Title

Textbook of communication in oncology and palliative care

Editor

Kissane, David W.

Bultz, Barry D.

Butow, Phyllis N.

Edition

2nd rev. ed.

Place of Publication

New York, NY

Publisher

Oxford University Press

Publication Date

2017

Series

EBSCOhost eBook

Oxford textbooks in palliative medicine

Subjects

Communication

Neoplasms - psychology

Clinical Competence

Professional - Family Relations

Professional - Patient Relations

Palliative Care - psychology

Patient Education as Topic

Abstract

Table of Contents:

Section A -- Introduction to communication studies in cancer and palliative medicine

Section B -- A core curriculum for communication skills training for oncology and palliative care

Section C -- Nursing

Section D -- A specialty curriculum for oncology

Section E -- Communication issues across the disciplines

Section F -- Education and international initiatives in communication training

Section F -- Research in cancer communication

ISBN

9780198736134

9780191054815

9780191054822

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Author

Goldberg, Stan

Place of Publication

Lanham, MD

Publisher

Rowman & Littlefield

Publication Date

2016

Physical Description

xi, 199 p. ; 23 cm.

Subjects

Neoplasms - psychology

Communication

Caregivers - psychology

Emotional Adjustment

Terminal Care

Patient Comfort

Compassion

Empathy

Helping Behavior

Interpersonal Relations

Popular Work

ISBN

9780810895867

0810895862

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Abbotsford Cancer Info Ctr

Kelowna Cancer Info Ctr

Prince George Cancer Info Ctr

Victoria Cancer Info Ctr

Call Number

QZ201 G618 2016

Copies

Alternate Title

Living a healthy life with chronic conditions : for ongoing physical and mental health conditions

Author

Lorig, Kate

Holman, Halsted

LaBossiere Huebner, Trude

McGowan, Patrick

Edition

Canadian 4th ed.

Place of Publication

Boulder, CO

Publisher

Bull Publishing Company

Publication Date

2013

Physical Description

vii, 368 p. : ill. ; 28 cm.

Series

Proquest Ebook Central

ebrary books for public

Subjects

Chronic Disease

Heart Diseases

Lung Diseases

Diabetes Mellitus

Arthritis

Self Care

Self-Management

Exercise

Decision Making

Communication

Problem Solving

Healthy Lifestyle

Popular Work

Notes

Canadian edition - 4th edition revised and updated.

ISBN

9781936693498

9781936693573

Language

English

Material Type

Book

Ebook

Audience

Patient or Public

Location

Vancouver Cancer Info Ctr

Internet

Call Number

WT500 L785 2013

Website Notes

Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca or calling 1.888.675.8001 x 7000 (toll-free) to obtain a username and password.

Copies

Author

Tamparo, Carol

Lindh, Wilburta

Edition

4th ed.

Place of Publication

[Boston, MA]

Publisher

Delmar Cengage Learning

Publication Date

2017

Series

R2 Library

Subjects

Allied Health Personnel

Communication

Professional - Patient Relations

Helping Behavior

Abstract

Table of Contents:

Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- The therapeutic response to depressed and/or suicidal clients -- The therapeutic response to client with substance-related and addictive disorders -- The therapeutic response to clients with life-altering illness -- The therapeutic response to clients experiencing loss, grief, dying and death.

ISBN

305574613

9781305574618

9781305856523

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Alternate Title

Speaking up without freaking out : fifty techniques for confident and compelling presenting

Author

Abrahams, Matt

Edition

3rd ed.

Place of Publication

Dubuque, IA

Publisher

Kendall Hunt Publishing Company

Publication Date

[2016]

Physical Description

xi, 164 p. : ill. ; 19 cm.

Subjects

Speech

Public Speaking

Anxiety - prevention & control

Communication

Professionalism

ISBN

9781465290472

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

PN4121 A159 2016

Copies

Editor

Lorig, Kate

McGowan, Patrick

LaBossiere Huebner, Trude

Edition

Canadian 3rd ed.

Place of Publication

Boulder, CO

Publisher

Bull Publishing Company

Publication Date

2007

Physical Description

viii, 421 p. : ill. ; 28 cm

Subjects

Chronic Disease - prevention & control

Medicine

Heart Diseases

Self Care

Exercise

Communication

Problem Solving

Mind-Body and Relaxation Techniques

Popular Work

ISBN

9781933503080

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Call Number

WT500 L785 2007

Copies

Author

Gallagher, Richard S.

Place of Publication

New York, NY

Publisher

AMACOM

Publication Date

2009

Physical Description

xvii, 217 p. ; 23 cm.

Subjects

Interprofessional Relations

Communication

Interpersonal Communication

Persuasive Communication

Conflict (Psychology)

Workplace - psychology

Professionalism

ISBN

9780814410158

Language

English

Material Type

Book

Audience

Professional

Patient or Public

Location

Vancouver Library

Victoria Library

Call Number

BF637 C45 G162 2009

Copies

Corporate Author

BC Cancer Agency. Psychosocial Oncology

BC Cancer Agency. Volunteer Services

Place of Publication

[Vancouver, BC?]

Publisher

BC Cancer Agency

Publication Date

2013

Physical Description

27 p. : ill. ; 28 cm.

Subjects

Neoplasms - psychology

Program Development - methods

Guidelines

Communication

Patient-Centered Care

Patient Navigation

Cross-Cultural Comparison

Culturally Competent Care

Volunteers - education

Social Support

Cultural Diversity

Cultural Characteristics

BC Cancer Agency

Abstract

This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).

This program also reflects "best practice" standards and can be used for future groups or organizations who may wish to adapt it for future peer navigator programs.

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

VC Library Archives

Call Number

QZ201 C539 2013

Copies

Author

Davis, Carol M.

Musolino, Gina Maria

Edition

6th ed.

Place of Publication

Thorofare, NJ

Publisher

Slack Incorporated

Publication Date

2016

Series

R2 Library

Subjects

Physician-Patient Relations

Professional-Patient Relations

Delivery of Health Care

Helping Behavior

Health Personnel - psychology

Communication

Manuals

ISBN

9781630910464

1630910465

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Author

Pogrebin, Letty Cottin

Place of Publication

Philadelphia, PA

Publisher

PublicAffairs

Publication Date

2013

Physical Description

xiii, 283 p. ; 21 cm.

Subjects

Neoplasms - psychology

Interpersonal Relations

Friends

Social Support

Helping Behavior

Communication

Caregivers

Disease - psychology

Personal Narratives

Popular Work

ISBN

9781610393744

9781610392839

Material Type

Book

Audience

Patient or Public

Location

Victoria Cancer Info Ctr

Call Number

QZ201 P746 2013

Copies