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Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

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9 records – page 1 of 1.

Constructive conflict management : managing to make a difference

https://bccalibrary.andornot.com/en/permalink/catalog5725
Crawley, John. Toronto, ON: Pfeiffer & Company , 1994.
Audience
Professional
Call Number
WX159 C911 1993
Availability
1 copy, 1 available
Author
Crawley, John
Place of Publication
Toronto, ON
Publisher
Pfeiffer & Company
Publication Date
1994
Physical Description
x, 355 p. : ill. ; 23 cm.
Subjects
Conflict (Psychology)
Management Quality Circles
Personnel Management
Interpersonal Relations
Negotiating
ISBN
0893842397
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 C911 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21450
Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed.
Audience
Professional
Call Number
BF637 C45 C955 2013 v.1-4
Availability
2 copies, 2 available
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
Solon, OH
Publisher
Findaway World, LLC
Publication Date
2013
Physical Description
4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
ISBN
9781469266824
Language
English
Material Type
Audio
CD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
BF637 C45 C955 2013 v.1-4

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
c.2 BC Cancer Agency VAN Library AV Room Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Negotiating health care : the social context of chronic illness

https://bccalibrary.andornot.com/en/permalink/catalog6693
Thorne, Sally Elizabeth. Newbury Park, Ca.: Sage Publications, Inc. , 1993.
Audience
Professional
Call Number
WT30 T511 1993
Availability
1 copy, 1 available
Author
Thorne, Sally Elizabeth
Place of Publication
Newbury Park, Ca.
Publisher
Sage Publications, Inc.
Publication Date
1993
Subjects
Delivery of Health Care
Chronic Disease
Negotiating
ISBN
803949189
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WT30 T511 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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Nonviolent communication : a language of life

https://bccalibrary.andornot.com/en/permalink/catalog120504
Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2015. 3rd ed.
Audience
Patient or Public
Recommended
Call Number
WM172 R813 2015
Availability
5 copies, 5 available
Author
Rosenberg, Marshall B
Edition
3rd ed.
Place of Publication
Encinitas, CA.
Publisher
Puddle Dancer Press
Publication Date
2015
Physical Description
xix, 244 p. ; 23 cm.
Subjects
Communication
Interpersonal Relations
Empathy
Conflict (Psychology)
Negotiating
Verbal Behavior
Popular Work
ISBN
9781892005281
Language
English
Material Type
Book
Audience
Patient or Public
Recommended
Location
Surrey Cancer Info Ctr
Call Number
WM172 R813 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.2 BC Cancer Agency SUR Cancer Info Ctr Available
c.3 BC Cancer Agency SUR Cancer Info Ctr Available
c.4 BC Cancer Agency SUR Cancer Info Ctr Available
c.5 BC Cancer Agency SUR Cancer Info Ctr Available
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Power of an apology : removing the legal barriers : a special report

https://bccalibrary.andornot.com/en/permalink/catalog15916
British Columbia. Office of the Ombudsman. Victoria, BC: Office of the Ombudsman, British Columbia , 2006.
Audience
Professional
Call Number
JL429.5 L52 B74 2006
Availability
1 copy, 1 available
  1 read online  
Alternate Title
Special report no. 27, February 2006, to the Legislative Assembly of British Columbia
Corporate Author
British Columbia. Office of the Ombudsman
Place of Publication
Victoria, BC
Publisher
Office of the Ombudsman, British Columbia
Publication Date
2006
Physical Description
16 p. ; 28 cm.
Series
Special report 27
Subjects
Dissent and Disputes - legislation & jurisprudence
Liability, Legal
Consumer Advocacy
Community-Institutional Relations
Negotiating
Government
British Columbia
ISBN
0772654883
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
JL429.5 L52 B74 2006
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Renegotiating health care : resolving conflict to build collaboration

https://bccalibrary.andornot.com/en/permalink/catalog6314
Marcus, Leonard J. San Francisco, Ca.: Jossey-Bass Publishers , 1995.
Audience
Professional
Call Number
WX159 M322 1995
Availability
1 copy, 1 available
Author
Marcus, Leonard J
Place of Publication
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Publication Date
1995
Subjects
Conflict (Psychology)
Negotiating
Decision Making, Organizational
Health Planning
ISBN
0787901512
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 M322 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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9 records – page 1 of 1.