Corporate Author

Openlab, University Health Network

Place of Publication

[Toronto, ON]

Publisher

Openlab, University Health Network

Publication Date

2016

Physical Description

87 p.

Subjects

Inpatients - psychology

Aged

Hospitalization

Adaptation, Psychological

Consumer Health Information

Patient Satisfaction

Patient Navigation

Patient Participation

Guidebooks

Patient Education Handout

Notes

"This Handbook is a product of OpenLab's Stuff Patients Want initiative. Stuff Patients Want is a participatory design initiative in which patients come together to share health care experiences they find frustrating. These patients are then armed with the tools (e.g. design, production)they need to bring their practical and inspired solutions to life. Stuff Patients Want is carried out in the Scandinavian participatory design tradition, driven by the idea that the people destined to use a product or service should play a critical role in designing it, and characterized by active collaboration between users and designers throughout the participatory process."

ISBN

9780995281509

Material Type

Book

Online

Audience

Patient or Public

Location

Internet

Website Notes

E-book available in PDF format

Author

deBronkart, Dave

Sands, Danny

Place of Publication

[California]

Publisher

CreateSpace Independent Publishing Platform

Publication Date

2013

Physical Description

xx, 78 p. ; 23 cm.

Subjects

Patient-Centered Care

Patient Participation

Patient Satisfaction

Professional - Patient Relations

Cancer Survivors

ISBN

1466306493

9781466306493

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

W84.7 D288 2013

Copies

Author

Kenney, Charles

Place of Publication

Boca Raton, Fla.

Publisher

CRC Press

Publication Date

2011

Physical Description

xxii, 223 p. : ill. ; 24 cm.

Subjects

Health facility administration

Cost Control - methods

Delivery of Health Care - organization & administration

Efficiency, Organizational

Patient Satisfaction

Quality Assurance, Health Care - methods

Washington

ISBN

9781563273759

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Kelowna Library

Call Number

WX150 K36 2011

Copies

Editor

Ziebland, Sue

Coulter, Angela

Calabrese, Joseph D.

Place of Publication

Oxford, UK

Publisher

Oxford University Press

Publication Date

2013

Physical Description

x, 169 p. : ill. ; 24 cm.

Subjects

Quality Assurance, Health Care - methods

Health Care Surveys - methods

Patient Satisfaction

Patient Acceptance of Health Care

Abstract

Table of Contents:

Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.

ISBN

9780199665372

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

W84.41 U55 2013

Copies