Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
An orientation; Basics of quality improvement; Advance care planning; Preventing, assessing, and treating pain; Assuring comfort; Caring for caregivers; Continuity and transfers; Chronic care: heart and lung failure; Nursing home quality: pressure ulcers; Improving care for people with advanced dem…
"Hospice & Palliative Care Handbook, Fourth Edition, offers concise, focused coverage of all aspects of hospice and palliative care for clinicians, managers, and other team members who provide important care while meeting difficult multilevel regulations. Filled with key topics such as professional…
Contents:; Traditional Nurse Retention Practices -- Program Creation -- IMPACT Program Overview -- Phase 1 : Where It all Starts -- Phase 2 : How It Works -- Portfolio Categories and Activities -- Phase 3 : Presenting, Recognizing, and Celebrating -- Program Leadership : The IMPACT Committee -- Get…
Contents:; Introduction Technology, Compassion, and the Future of Healthcare -- Part One Coming to Terms with Compassion -- 1 Caring in a Digital Age: Exploring the Interface of Humans and Machines in the Provision of Compassionate Healthcare -- 2 Patient Engagement and Compassionate Care -- 3 Care…