Skip header and navigation
The BC Cancer Library

Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

Refine by:

15 records – page 1 of 1.

20 tips to help you be part of the healthcare team : patient safety is #1

https://bccalibrary.andornot.com/en/permalink/catalog18078
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2009?.
Audience
Patient or Public
Availability
1 copy, 1 available
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2009?
Physical Description
9 p. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Patients
Risk Management
Professional-Patient Relations
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Patient or Public
Location
Vancouver Library Pamphlet File

Copies

VC BC Cancer Agency VC Library Pamphlet File Available
Show Less

20 tips to help you be part of the healthcare team : patient safety is #1

https://bccalibrary.andornot.com/en/permalink/catalog21170
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013?.
Audience
Patient or Public
Availability
1 copy, 1 available
Alternate Title
Patient safety is # 1
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013?
Physical Description
10 p. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Patient Safety
Risk Management
Professional-Patient Relations
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Patient or Public
Location
Vancouver Library Pamphlet File

Copies

VC BC Cancer Agency VC Library Pamphlet File Available
Show Less

BC Cancer Agency quality and patient safety plan

https://bccalibrary.andornot.com/en/permalink/catalog21190
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013.
Audience
Professional
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013
Subjects
BC Cancer Agency
Accreditation - standards
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Book
Looseleaf
Audience
Professional
Location
VC Library Archives
Show Less

Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
Show Less

Checklist manifesto : how to get things right

https://bccalibrary.andornot.com/en/permalink/catalog18364
Gawande, Atul. New York, NY: Metropolitan Books | Henry Holt and Company , 2009.
Audience
Professional
Call Number
W21 G284c 2009
Availability
1 copy, 1 available
The problem of extreme complexity; The checklist; The end of the master builder; The idea; The first try; The checklist factory; The test; The hero in the age of checklists; The save
Author
Gawande, Atul
Place of Publication
New York, NY
Publisher
Metropolitan Books
Henry Holt and Company
Publication Date
2009
Physical Description
x, 209 p. ; 22 cm.
Subjects
Clinical Competence
Emergency medicine
Intensive Care Units
Quality Assurance, Health Care - methods
Quality Control
Checklist
Guidelines as Topic
Safety Management - standards
Infection Control
Outcome and Process Assessment (Health Care)
Popular Work
Abstract
The problem of extreme complexity
The checklist
The end of the master builder
The idea
The first try
The checklist factory
The test
The hero in the age of checklists
The save
ISBN
9780805091748
0805091742
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W21 G284c 2009

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Healing : when a nurse becomes a patient

https://bccalibrary.andornot.com/en/permalink/catalog124352
Brown, Theresa. Chapel Hill, NC: Algonquin Books of Chapel Hill , 2022.
Audience
Patient or Public
Call Number
WP870 B877h 2022
Availability
2 copies, 2 available
Author
Brown, Theresa
Place of Publication
Chapel Hill, NC
Publisher
Algonquin Books of Chapel Hill
Publication Date
2022
Physical Description
258 p. ; 22 cm
Subjects
Breast Neoplasms
Nurses
Patients - psychology
Patient Satisfaction
Quality of Health Care
Personal Narratives
Popular Work
ISBN
9781643750699
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Call Number
WP870 B877h 2022

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215
BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.
Audience
Professional
  1 read online  
Corporate Author
BC Cancer Agency
British Columbia Ministry of Health
First Nations Health Authority
BC Patient Safety & Quality Council
Place of Publication
[Vancouver, BC?]
Publisher
BC Patient Safety & Quality Council
Publication Date
2019
Subjects
Patient Navigation
Patient Satisfaction
Neoplasms
Neoplasms - psychology
Health Personnel
Delivery of Health Care, Integrated
Quality of Health Care
Health Services
Health Services, Indigenous
British Columbia
Notes
January 2019
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Website Notes
High-resolution versions of the maps can be
downloaded from BCPSQC.ca
Read Online
Show Less

Living with cancer : a report on the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121192
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2018.
Audience
Professional
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from…
  2 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2018
Physical Description
50 p.
Series
System performance reports
Subjects
Neoplasms
Neoplasms - psychology
Patient Satisfaction
Patient Navigation
Cancer Survivors
Adaptation, Psychological
Uncertainty
Integrative Oncology
Health Services Accessibility
Delivery of Health Care, Integrated
Continuity of Care
Quality of Health Care
Statistics
Canada
Abstract
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from multiple sources, including Patient Reported Outcomes partners, the Ambulatory Oncology Patient Satisfaction Survey, and initial results from the first Canada-wide study of cancer survivors on the experience of 13,000 Canadians with cancer. - website
Notes
January 2018
ISBN
9781988000343
9781988000350
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
Show Less

Patient safety and quality : an evidence-based handbook for nurses

https://bccalibrary.andornot.com/en/permalink/catalog16421
United States. Agency for Healthcare Research and Quality. Rockville, MD: Agency for Healthcare Research and Quality , 2008.
Audience
Professional
Call Number
WY100 P298h 2008
Availability
3 copies, 3 available
v.1: Patient safety and quality; Evidence-based practice; Patient-centered care; v.2: Working conditions : work environment; Critical opportunities for patient safety and quality; v.3: Tools for improvement
  1 read online  
Corporate Author
United States. Agency for Healthcare Research and Quality
Editor
Hughes, Ronda G
Place of Publication
Rockville, MD
Publisher
Agency for Healthcare Research and Quality
Publication Date
2008
Physical Description
3v.
Series
AHRQ publication no. 08-0043
Subjects
Patient Care - standards
Patient Care - nursing
Nursing
Safety Management - standards
Health Facilities - organization & administration
Quality Assurance, Health Care
Medical Errors - prevention & control
Patient-Centered Care
Quality of Health Care
Occupational Health
Patient Care Management
Evidence-Based Medicine
Abstract
v.1: Patient safety and quality
Evidence-based practice
Patient-centered care
v.2: Working conditions : work environment
Critical opportunities for patient safety and quality
v.3: Tools for improvement
ISBN
978587633539 (v.1)
978587633546 (v.2)
978587633553 (v.3)
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WY100 P298h 2008
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog18075
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2009?.
Audience
Professional
Call Number
WX185 B862p 2009
Availability
1 copy, 1 available
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2009?
Physical Description
18 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patients
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Kelowna Library
Call Number
WX185 B862p 2009

Copies

c.1 BC Cancer Agency KEL Library Available
Show Less

Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog21171
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013?.
Audience
Professional
Call Number
WX185 B862p 2013
Availability
2 copies, 2 available
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013?
Physical Description
21 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX185 B862p 2013

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Patient safety : information for employees --your role in BC Cancer patient safety

https://bccalibrary.andornot.com/en/permalink/catalog121708
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2019.
Audience
Professional
Call Number
WX185 B862p 2019
Availability
1 copy, 1 available
Continues / Continued By
Continues:
Patient safety handbook for healthcare providers
Alternate Title
Patient safety handbook for healthcare providers
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2019
Physical Description
31 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Audience
Professional
Location
Vancouver Library
Call Number
WX185 B862p 2019

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Strengthening the quality of cancer services in Ontario

https://bccalibrary.andornot.com/en/permalink/catalog13834
[Ottawa, ON]: Canadian Healthcare Association , 2003.
Audience
Professional
Call Number
QZ200 S915 2003
Availability
1 copy, 1 available
Editor
Sullivan, Terrence
Place of Publication
[Ottawa, ON]
Publisher
Canadian Healthcare Association
Publication Date
2003
Subjects
Neoplasms - Ontario
Quality of Health Care - Ontario
Patient Satisfaction
ISBN
1896151094
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S915 2003

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

15 records – page 1 of 1.