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20 records – page 1 of 1.

Harvard Business Review on communicating effectively

https://bccalibrary.andornot.com/en/permalink/catalog121741
Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2011.
Audience
Professional
Call Number
WX150 H339c 2011
Availability
1 copy, 1 available
More Information
Alternate Title
Communicating effectively
Corporate Author
Harvard Business Review
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Publishing
Publication Date
2011
Physical Description
v, 198 p. ; 21 cm.
Series
Harvard Business Review on
Subjects
Leadership
Communication
Interprofessional Relations
ISBN
9781422162514
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 H339c 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Talking about death won't kill you : the essential guide to end-of-life conversations.

https://bccalibrary.andornot.com/en/permalink/catalog122230
Kortes-Miller, Kathy. Toronto, ON: ECW Press , 2018.
Audience
Patient or Public
Call Number
BF789 D4 K85 2018
Availability
1 copy, 1 available
More Information
Alternate Title
Talking about death will not kill you
Author
Kortes-Miller, Kathy
Place of Publication
Toronto, ON
Publisher
ECW Press
Publication Date
2018
Physical Description
208 p. : 22 cm.
Subjects
Attitude to Death
Terminally Ill - psychology
Communication
Interpersonal Communication
Decision Making
Adaptation, Psychological
Popular Work
ISBN
9781770414068
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
BF789 D4 K85 2018

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Missing Available
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Health communicator's social media toolkit

https://bccalibrary.andornot.com/en/permalink/catalog19564
Centers for Disease Control and Prevention (CDC). Atlanta, GA: Centers for Disease Control and Prevention (CDC) , 2010.
Audience
Professional
This toolkit provides an overview of CDC's experience with more than a dozen types of social media tools, including blogs, Really Simple Syndication feeds, Facebook and Twitter, and with less well-known applications such as virtual worlds and e-cards
More Information
  1 read online  
Corporate Author
Centers for Disease Control and Prevention (CDC)
Place of Publication
Atlanta, GA
Publisher
Centers for Disease Control and Prevention (CDC)
Publication Date
2010
Subjects
Health Communication
Communications Media
Computer Communication Networks
Webcasts
Blogging
Internet
Information Dissemination - methods
Communication
United States
Abstract
This toolkit provides an overview of CDC's experience with more than a dozen types of social media tools, including blogs, Really Simple Syndication feeds, Facebook and Twitter, and with less well-known applications such as virtual worlds and e-cards
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.cdc.gov/healthcommunication/ToolsTemplates/SocialMediaToolkit_BM.pdf
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21450
Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed.
Audience
Professional
Call Number
BF637 C45 C955 2013 v.1-4
Availability
2 copies, 2 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
Solon, OH
Publisher
Findaway World, LLC
Publication Date
2013
Physical Description
4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
ISBN
9781469266824
Language
English
Material Type
Audio
CD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
BF637 C45 C955 2013 v.1-4

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
c.2 BC Cancer Agency VAN Library AV Room Available
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Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog21647
Hope, Lori. Berkeley, CA: Celestial arts , 2011. rev. and expanded ed.
Audience
Patient or Public
Call Number
QZ201 H792 2011
Availability
2 copies, 2 available
More Information
Author
Hope, Lori
Edition
rev. and expanded ed.
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2011
Physical Description
xii, 276 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587611490 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 H792 2011

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Missing Available
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Talking with patients

https://bccalibrary.andornot.com/en/permalink/catalog7653
Cassell, Eric J. Cambridge, Ma.: MIT Press , 1985.
Audience
Professional
Call Number
HV47 C165 1985
Availability
2 copies, 2 available
More Information
Author
Cassell, Eric J
Place of Publication
Cambridge, Ma.
Publisher
MIT Press
Publication Date
1985
Subjects
Communication
Physician-Patient Relations
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HV47 C165 1985

Copies

c.1 v.1 BC Cancer Agency VIC Library Available
c.1 v.2 BC Cancer Agency VIC Library Available
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Effective presentation skills

https://bccalibrary.andornot.com/en/permalink/catalog1706
Mandel, Steve. Los Altos, Ca.: Crisp Publications, Inc. , 1987.
Audience
Professional
Call Number
WX150 M271 1987
Availability
1 copy, 1 available
More Information
Author
Mandel, Steve
Place of Publication
Los Altos, Ca.
Publisher
Crisp Publications, Inc.
Publication Date
1987
Subjects
Verbal Behavior
Speech Intelligibility
Communication
ISBN
931961246
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M271 1987

Copies

c.1 BC Cancer Agency VAN Library Available
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When anger hurts : quieting the storm within

https://bccalibrary.andornot.com/en/permalink/catalog113391
McKay, Matthew, Rogers, Peter D, McKay, Judith. Oakland, CA: New Harbinger Publications, Inc. , 1989.
Audience
Professional
Call Number
BF575 A5 M153 1989
Availability
1 copy, 1 available
More Information
Author
McKay, Matthew
Rogers, Peter D
McKay, Judith
Editor
Johnson, Kirk
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
1989
Physical Description
320 p. ; 22 cm.
Subjects
Anger
Interpersonal Relations
Emotions
Communication
ISBN
0934986762
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
BF575 A5 M153 1989

Copies

c.1 BC Cancer Agency KEL Library Available
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Nonviolent communication : a language of life

https://bccalibrary.andornot.com/en/permalink/catalog120504
Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2015. 3rd ed.
Audience
Patient or Public
Call Number
WM172 R813 2015
Availability
5 copies, 5 available
More Information
Author
Rosenberg, Marshall B
Edition
3rd ed.
Place of Publication
Encinitas, CA.
Publisher
Puddle Dancer Press
Publication Date
2015
Physical Description
xix, 244 p. ; 23 cm.
Subjects
Communication
Interpersonal Relations
Empathy
Conflict (Psychology)
Negotiating
Verbal Behavior
Popular Work
Notes
Surrey CIC keep 2022 (F0002447)
Surrey CIC keep 2022 PFC (F0002451)
ISBN
9781892005281
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Library
Call Number
WM172 R813 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.4 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Health literacy from A to Z : practical ways to communicate your health message

https://bccalibrary.andornot.com/en/permalink/catalog20150
Osborne, Helen. Burlington, MA: Jones and Bartlett Learning , 2013.
Audience
Professional
Call Number
WA590 O81 2011
Availability
2 copies, 2 available
More Information
Author
Osborne, Helen
Place of Publication
Burlington, MA
Publisher
Jones and Bartlett Learning
Publication Date
2013
Physical Description
xxiv, 256 p. ; 23 cm.
Subjects
Health Literacy
Communication
Patient Education as Topic
ISBN
9781449600532 (pbk.)
1449600530
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WA590 O81 2011

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Caregiving wife's handbook : caring for your seriously ill husband, caring for yourself

https://bccalibrary.andornot.com/en/permalink/catalog21654
Denholm, Diana B. Alameda, CA: Hunter House Publishers , 2012.
Audience
Patient or Public
Call Number
BF789 D4 D393 2012
Availability
2 copies, 2 available
More Information
Author
Denholm, Diana B
Place of Publication
Alameda, CA
Publisher
Hunter House Publishers
Publication Date
2012
Physical Description
x, 198 p. ; 22 cm
Subjects
Caregivers - psychology
Spouses - psychology
Terminally Ill - psychology
Empathy
Critical Illness
Communication
Popular Work
ISBN
9780897936057
0897936051
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
BF789 D4 D393 2012

Copies

c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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When cancer strikes a friend : what to say, what to do, and how to help

https://bccalibrary.andornot.com/en/permalink/catalog21841
Draeger, Bonnie E. New York, NY: Skyhorse Publishing , 2012.
Audience
Patient or Public
Call Number
QZ201 D758 2012
Availability
1 copy, 1 available
More Information
Author
Draeger, Bonnie E
Editor
Abram, Rachel
Place of Publication
New York, NY
Publisher
Skyhorse Publishing
Publication Date
2012
Physical Description
xi, 239 p. : ill. ; 21 cm.
Subjects
Neoplasms - psychology
Interpersonal Relations
Communication
Social Support
Friends
Breast Neoplasms - psychology
Popular Work
ISBN
9781620872147
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
QZ201 D758 2012

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Communications handbook for clinical trials : strategies, tips, and tools to manage controversy, convey your message, and disseminate results

https://bccalibrary.andornot.com/en/permalink/catalog19765
Robinson, Elizabeth T. Washington, DC: Family Health International , 2010.
Audience
Professional
More Information
  2 read online  
Author
Robinson, Elizabeth T
Place of Publication
Washington, DC
Publisher
Family Health International
Publication Date
2010
Subjects
Communication
Clinical Trials as Topic
Public Relations
Handbooks
ISBN
1933702575
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.fhi360.org/resource/communications-handbook-clinical-trials-strategies-tips-and-tools-manage-controversy-convey
http://www.fhi360.org/sites/default/files/media/documents/Communications%20Handbook%20for%20Clinical%20Trials.pdf
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Group power 1 : a manager's guide to using task-force meetings

https://bccalibrary.andornot.com/en/permalink/catalog7893
Daniels, William R. San Diego, CA: University Associates, Inc. , 1986.
Audience
Professional
Call Number
HD30.3 D186 1986 v.1
Availability
1 copy, 1 available
More Information
Author
Daniels, William R
Place of Publication
San Diego, CA
Publisher
University Associates, Inc.
Publication Date
1986
Physical Description
vi, 94 p. : ill. ; 23 cm.
Subjects
Communication
Total Quality Management
Education
Group Processes
ISBN
0883900327
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.3 D186 1986 v.1

Copies

c.1 BC Cancer Agency VAN Library Available
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Finding the words : how to talk with children and teens about death, suicide, funerals, homicide, cremation and other end-of-life matters

https://bccalibrary.andornot.com/en/permalink/catalog121072
Wolfelt, Alan D. Fort Collins, CO: Companion Press , 2013.
Audience
Patient or Public
Call Number
BF575 G7 W855 2013
Availability
4 copies, 4 available
Contents:; Children's grief-why it's unique -- Companioning children through grief -- When a parent dies -- When a sibling dies -- When a grandparent dies -- When a pet dies -- When a friend or classmate dies -- When someone dies by suicide -- When someone dies by homicide or manslaughter -- When s…
More Information
Author
Wolfelt, Alan D.
Place of Publication
Fort Collins, CO
Publisher
Companion Press
Publication Date
2013
Physical Description
138 p. ; 22 cm.
Subjects
Grief
Child
Adolescent
Attitude to Death
Bereavement
Communication
Abstract
Contents:
Children's grief-why it's unique -- Companioning children through grief -- When a parent dies -- When a sibling dies -- When a grandparent dies -- When a pet dies -- When a friend or classmate dies -- When someone dies by suicide -- When someone dies by homicide or manslaughter -- When someone close has a terminal or life-threatening illness -- When the child is dying -- Attending a funeral or ceremony.
Notes
Surrey CIC keep 2022
ISBN
9781617221897
1617221899
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Surrey Cancer Info Ctr
Prince George Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF575 G7 W855 2013
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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An emotionally focused workbook for couples : the two of us

https://bccalibrary.andornot.com/en/permalink/catalog120505
Kallos-Lilly, Veronica, Fitzgerald, Jennifer. New York, NY: Routledge , 2015.
Audience
Patient or Public
Call Number
WM430.5.M3 K14 2015
Availability
5 copies, 5 available
More Information
Author
Kallos-Lilly, Veronica
Fitzgerald, Jennifer
Place of Publication
New York, NY
Publisher
Routledge
Publication Date
2015
Physical Description
190 p. ; 28 cm.
Subjects
Marital Therapy
Couples therapy
Emotion-Focused Therapy
Interpersonal Relations
Communication
Spouses
Counseling
Popular Work
Notes
Surrey CIC keep 2022 PFC (F0002453, F0002454, F0002455, F0002457)
ISBN
9780415742481
Language
English
Material Type
Book
Audience
Patient or Public
Location
Surrey Cancer Info Ctr
Call Number
WM430.5.M3 K14 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.2 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.3 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.4 BC Cancer Agency SUR Cancer Info Ctr Available
c.5 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
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Saying hello : getting your group started

https://bccalibrary.andornot.com/en/permalink/catalog4659
Hart, Lois B. King of Prussia, PA: Organization Design and Development, Inc. , 1989. 2nd ed.
Audience
Professional
Call Number
HM131 H325 1989
Availability
1 copy, 1 available
More Information
Author
Hart, Lois B
Edition
2nd ed.
Place of Publication
King of Prussia, PA
Publisher
Organization Design and Development, Inc.
Publication Date
1989
Physical Description
xvii, 166 p. : ill. ; 28 cm.
Subjects
Communication
Education
Focus Groups
Social Facilitation
Group Processes
ISBN
0925652016
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HM131 H325 1989

Copies

c.1 BC Cancer Agency VAN Library Available
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Saying goodbye : ending a group experience

https://bccalibrary.andornot.com/en/permalink/catalog8716
Hart, Lois B. King of Prussia, PA: Organization Design and Development, Inc. , 1989. 2nd ed.
Audience
Professional
Call Number
HM131 H325e 1989
Availability
1 copy, 1 available
More Information
Author
Hart, Lois B
Edition
2nd ed.
Place of Publication
King of Prussia, PA
Publisher
Organization Design and Development, Inc.
Publication Date
1989
Physical Description
xv, 120 p. : ill. ; 28 cm.
Subjects
Communication
Education
Focus Groups
Social Facilitation
Group Processes
ISBN
0925652059
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HM131 H325e 1989

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.