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20 records – page 1 of 1.

IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
More Information
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Leading your healthcare organization to excellence : a guide to using the Baldrige criteria

https://bccalibrary.andornot.com/en/permalink/catalog21750
Spath, Patrice L. Chicago, IL: Health Administration Press , 2005.
Audience
Professional
Call Number
W 84 AA1 S738 2005
Availability
1 copy, 1 available
More Information
Author
Spath, Patrice L
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2005
Physical Description
xx, 244 p. : ill. ; 26 cm.
Series
ACHE management series
Subjects
Health Services Administration - standards
Quality Assurance, Health Care - standards
Total Quality Management
Organizational Innovation
Health Facility Administrators
Benchmarking
United States
ISBN
9781567932331
1567932339
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W 84 AA1 S738 2005

Copies

c.1 BC Cancer Agency VIC Library Available
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Report of the Task Force on Adverse Health Events : Newfoundland and Labrador

https://bccalibrary.andornot.com/en/permalink/catalog18477
Thompson, Robert C. St. John's, NL: Government of Newfoundland and Labrador , 2008.
Audience
Professional
More Information
  2 read online  
Author
Thompson, Robert C
Corporate Author
Task Force on Adverse Health Events (N.L.)
Place of Publication
St. John's, NL
Publisher
Government of Newfoundland and Labrador
Publication Date
2008
Subjects
Mandatory reporting
Safety Management - methods
Medical Errors - prevention & control
Newfoundland and Labrador
Liability, Legal
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.gov.nl.ca/ahe/report.html
http://www.gov.nl.ca/ahe/AEHealthReport.pdf
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Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
More Information
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
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How to present at meetings

https://bccalibrary.andornot.com/en/permalink/catalog10119
Hall, George M. London, U.K.: BMJ Books , 2001.
Audience
Professional
Call Number
HF5718 H847 2001
Availability
3 copies, 3 available
More Information
Author
Hall, George M
Editor
Hall, George M
Place of Publication
London, U.K.
Publisher
BMJ Books
Publication Date
2001
Subjects
Communication
Planning Techniques
ISBN
072791572X
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Vancouver Library
Call Number
HF5718 H847 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Best practice : how the new quality movement is transforming medicine

https://bccalibrary.andornot.com/en/permalink/catalog16489
Kenney, Charles. New York, NY: PublicAffairs , 2008.
Audience
Professional
Call Number
W 84 AA1 K36 2008
Availability
1 copy, 1 available
More Information
Author
Kenney, Charles
Place of Publication
New York, NY
Publisher
PublicAffairs
Publication Date
2008
Physical Description
xii, 315 p. ; 24 cm.
Subjects
Total Quality Management
Quality of Health Care
Health Care Reform
Organizational Case Studies
Quality Assurance, Health Care
ISBN
9781586486198
1586486195
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 AA1 K36 2008

Copies

c.1 BC Cancer Agency VAN Library Available
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Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog19691
Kaner, Sam, Lind, Lenny. San Francisco, CA: John Wiley & Sons, Inc. | Jossey Bass , 2007. 2nd ed.
Audience
Professional
Call Number
HD30.23 K275 2007
Availability
2 copies, 2 available
More Information
Author
Kaner, Sam
Lind, Lenny
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Jossey Bass
Publication Date
2007
Physical Description
xx, 341 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9780787982669
0787982660
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
HD30.23 K275 2007

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VAN Library Available
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Developing change management skills : a resource for health care professionals and managers

https://bccalibrary.andornot.com/en/permalink/catalog15509
Iles, Valerie, Cranfield, Steve. London, UK: NHS Service Delivery and Organization (SDO) R & D Programme , 2004.
Audience
Professional
More Information
  1 read online  
Alternate Title
Managing change in the NHS
Author
Iles, Valerie
Cranfield, Steve
Place of Publication
London, UK
Publisher
NHS Service Delivery and Organization (SDO) R & D Programme
Publication Date
2004
Subjects
Personnel Management
Leadership
Management Quality Circles
Health Services Administration
Organizational Innovation
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-developing-skills.pdf
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Coaching, enhanced productivity and motivated workgroups : action tools for successful supervisors

https://bccalibrary.andornot.com/en/permalink/catalog9630
[Toronto, ON]: Gencor Group Inc. , 2001.
Audience
Professional
Call Number
WX159 C652 2001
Availability
2 copies, 2 available
More Information
Editor
Carman, G. A
Place of Publication
[Toronto, ON]
Publisher
Gencor Group Inc.
Publication Date
2001
Subjects
Leadership
Personnel Management
Management Quality Circles
ISBN
1896823319
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX159 C652 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
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Checklist manifesto : how to get things right

https://bccalibrary.andornot.com/en/permalink/catalog18364
Gawande, Atul. New York, NY: Metropolitan Books | Henry Holt and Company , 2009.
Audience
Professional
Call Number
W21 G284c 2009
Availability
1 copy, 1 available
The problem of extreme complexity; The checklist; The end of the master builder; The idea; The first try; The checklist factory; The test; The hero in the age of checklists; The save
More Information
Author
Gawande, Atul
Place of Publication
New York, NY
Publisher
Metropolitan Books
Henry Holt and Company
Publication Date
2009
Physical Description
x, 209 p. ; 22 cm.
Subjects
Clinical Competence
Emergency medicine
Intensive Care Units
Quality Assurance, Health Care - methods
Quality Control
Checklist
Guidelines as Topic
Safety Management - standards
Infection Control
Outcome and Process Assessment (Health Care)
Popular Work
Abstract
The problem of extreme complexity
The checklist
The end of the master builder
The idea
The first try
The checklist factory
The test
The hero in the age of checklists
The save
ISBN
9780805091748
0805091742
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W21 G284c 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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High-impact presentation and training skills : proven techniques for captivating, motivating and inspiring

https://bccalibrary.andornot.com/en/permalink/catalog14459
Holliday, Micki. Shawnee Mission, KS: National Press Publications , 2000.
Audience
Professional
Call Number
PN4121 H739 2000
Availability
1 copy, 1 available
More Information
Author
Holliday, Micki
Place of Publication
Shawnee Mission, KS
Publisher
National Press Publications
Publication Date
2000
Subjects
Public Speaking
Speech
Communication
Education
ISBN
1558522794
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
PN4121 H739 2000

Copies

c.1 BC Cancer Agency KEL Library Available
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Recommendations of the Canadian Consensus Group on the management of chronic myelogenous leukemia

https://bccalibrary.andornot.com/en/permalink/catalog18949
Montreal, QC: Snell Medical Communication Inc. , 2006. updated ed.
Audience
Professional
Call Number
WH250 R311 2006
Availability
1 copy, 1 available
PowerPoint slides
More Information
Alternate Title
CCGM-CML
Editor
Laneuville, Pierre
Barnett, Michael
Lipton, Jeffrey H
Edition
updated ed.
Place of Publication
Montreal, QC
Publisher
Snell Medical Communication Inc.
Publication Date
2006
Subjects
Leukemia, Myeloid, Chronic
Practice Guideline
Education, Medical, Continuing
Abstract
PowerPoint slides
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Call Number
WH250 R311 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Making health communication programs work : a planner's guide

https://bccalibrary.andornot.com/en/permalink/catalog16269
U.S. National Cancer Institute. [Bethesda, MD]: National Cancer Institute , 2002?. rev. ed.
Audience
Professional
More Information
  2 read online  
Alternate Title
Pink Book
Corporate Author
U.S. National Cancer Institute
Edition
rev. ed.
Place of Publication
[Bethesda, MD]
Publisher
National Cancer Institute
Publication Date
2002?
Subjects
Health Education - methods
Health Education - organization & administration
Health Promotion - methods
Health Promotion - organization & administration
Writing
Patient Education as Topic - standards
Program Development
Program Evaluation
Persuasive Communication
Communications Media
Public Relations
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Website Notes
Available at https://www.cancer.gov/resources-for/hp#education.
Read Online
http://www.cancer.gov/pinkbook
http://www.cancer.gov/publications/health-communication/pink-book.pdf
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Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
More Information
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Essential communication skills for nursing

https://bccalibrary.andornot.com/en/permalink/catalog14805
Sully, Philippa, Dallas, Joan. Edinburgh: Elsevier Mosby , 2005.
Audience
Professional
Call Number
WY87 S953e 2005
Availability
1 copy, 1 available
More Information
Author
Sully, Philippa
Dallas, Joan
Place of Publication
Edinburgh
Publisher
Elsevier Mosby
Publication Date
2005
Subjects
Nurse-Patient Relations
Communication - nurses' instruction
Education, Nursing
ISBN
0723433097
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY87 S953e 2005

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient education : principles and practice

https://bccalibrary.andornot.com/en/permalink/catalog15999
Rankin, Sally H, Stallings, Karen Duffy. Philadelphia, PA: Lippincott-Raven Publishers , 2001. 4th ed.
Audience
Professional
Call Number
WY100 R211 2001
Availability
1 copy, 1 available
More Information
Author
Rankin, Sally H
Stallings, Karen Duffy
Edition
4th ed.
Place of Publication
Philadelphia, PA
Publisher
Lippincott-Raven Publishers
Publication Date
2001
Physical Description
xv, 432 p. : ill. ; 23 cm.
Subjects
Patient Education as Topic
Nursing Process
Nurses' Instruction
ISBN
0781720222
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY100 R211 2001

Copies

c.1 BC Cancer Agency VAN Library Available
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British Columbia Cancer Agency School of Radiation Therapy accreditation submission

https://bccalibrary.andornot.com/en/permalink/catalog847
BC Cancer Agency School of Radiation Therapy. [Vancouver, BC?]: BC Cancer Agency , 2000.
Audience
Professional
Call Number
WX18 B862 2000
More Information
Corporate Author
BC Cancer Agency School of Radiation Therapy
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2000
Subjects
Accreditation - standards
Quality Assurance, Health Care
Hospital Departments - standards
Radiotherapy - education
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
Call Number
WX18 B862 2000
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Patient safety and quality : an evidence-based handbook for nurses

https://bccalibrary.andornot.com/en/permalink/catalog16421
United States. Agency for Healthcare Research and Quality. Rockville, MD: Agency for Healthcare Research and Quality , 2008.
Audience
Professional
Call Number
WY100 P298h 2008
Availability
3 copies, 3 available
v.1: Patient safety and quality; Evidence-based practice; Patient-centered care; v.2: Working conditions : work environment; Critical opportunities for patient safety and quality; v.3: Tools for improvement
More Information
  1 read online  
Corporate Author
United States. Agency for Healthcare Research and Quality
Editor
Hughes, Ronda G
Place of Publication
Rockville, MD
Publisher
Agency for Healthcare Research and Quality
Publication Date
2008
Physical Description
3v.
Series
AHRQ publication no. 08-0043
Subjects
Patient Care - standards
Patient Care - nursing
Nursing
Safety Management - standards
Health Facilities - organization & administration
Quality Assurance, Health Care
Medical Errors - prevention & control
Patient-Centered Care
Quality of Health Care
Occupational Health
Patient Care Management
Evidence-Based Medicine
Abstract
v.1: Patient safety and quality
Evidence-based practice
Patient-centered care
v.2: Working conditions : work environment
Critical opportunities for patient safety and quality
v.3: Tools for improvement
ISBN
978587633539 (v.1)
978587633546 (v.2)
978587633553 (v.3)
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WY100 P298h 2008
Read Online
http://www.ahrq.gov/qual/nurseshdbk/nurseshdbk.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
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Group psychotherapy for women with breast cancer

https://bccalibrary.andornot.com/en/permalink/catalog10476
Spira, James L, Reed, Geoffrey M. Washington, DC: American Psychological Association , 2003.
Audience
Professional
Call Number
WP870 S79g 2003
Availability
1 copy, 1 available
More Information
Author
Spira, James L
Reed, Geoffrey M
Place of Publication
Washington, DC
Publisher
American Psychological Association
Publication Date
2003
Subjects
Self-Help Groups
Breast Neoplasms - psychology
Psychotherapy, Group - methods
ISBN
1557989559
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WP870 S79g 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.