Search Results - BC Cancer Agency Library

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449

Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.

Audience: Professional; Patient or Public

Call Number: BF637 C45 C955 2012

Availability: 6 copies, 6 available

Author: Patterson, Kerry

Edition: updated 2nd ed.

Place of Publication: New York, NY

Publisher: McGraw-Hill

Publication Date: 2012

Physical Description: xviii, 244 p. ; 23 cm.

Subjects: Interpersonal Relations; Communication; Negotiating; Emotions; Persuasive Communication

Notes: CN Library copy is housed in the UHNBC Library.

ISBN: 9780071771320

Language: English

Material Type: Book

Audience: Professional; Patient or Public

Location: Vancouver Library; Kelowna Library; Surrey Library; Victoria Library; Abbotsford Library; CN Library

Call Number: BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency CN Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21450

Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed.

Audience: Professional

Call Number: BF637 C45 C955 2013 v.1-4

Availability: 2 copies, 2 available

Author: Patterson, Kerry

Edition: updated 2nd ed.

Place of Publication: Solon, OH

Publisher: Findaway World, LLC

Publication Date: 2013

Physical Description: 4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.

Subjects: Interpersonal Relations; Communication; Negotiating; Emotions; Persuasive Communication

ISBN: 9781469266824

Language: English

Material Type: Audio; CD

Audience: Professional

Location: Vancouver Library AV Room

Call Number: BF637 C45 C955 2013 v.1-4

Copies

c.1 BC Cancer Agency VAN Library AV Room			Available
c.2 BC Cancer Agency VAN Library AV Room			Available

PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877

Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.

Audience: Professional

Call Number: BF637 C45 R943 2005

Availability: 2 copies, 2 available

Alternate Title: Power phrases

Author: Runion, Meryl

Edition: expanded ed.

Place of Publication: Cascade, CO

Publisher: Power Potentials Publishing

Publication Date: c2005

Physical Description: 320 p. ; 23 cm. + 1 CD-ROM

Subjects: Interpersonal Relations; Communication; Verbal Behavior; Workplace; Negotiating; Personnel Management; Persuasive Communication

ISBN: 9780971443792; 0971443793

Language: English

Material Type: Book; CD

Audience: Professional

Location: Vancouver Library; Victoria Library

Call Number: BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876

Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.

Audience: Professional; Patient or Public

Call Number: BF637 C45 P771 2004

Availability: 1 copy, 1 available

Alternate Title: Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace

Author: Pollan, Stephen M; Levine, Mark

Edition: rev. and updated ed.

Place of Publication: Hoboken, N.J.

Publisher: John Wiley & Sons, Inc.

Publication Date: 2004

Physical Description: xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM

Subjects: Interpersonal Relations; Communication; Verbal Behavior; Negotiating; Personnel Management; Persuasive Communication; Self Concept; Workplace; Dissent and Disputes

ISBN: 9780471643760; 0471643769

Language: English

Material Type: Book; CD

Audience: Professional; Patient or Public

Location: Vancouver Library

Call Number: BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library

Available

Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877

Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.

Audience: Professional

Call Number: W62 B925p 2010

Availability: 5 copies, 5 available

Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…

Author: Buckman, Robert

Place of Publication: Baltimore, MD

Publisher: Johns Hopkins University Press

Publication Date: 2010

Physical Description: xiii, 143 p. ; 24 cm.

Subjects: Physician-Patient Relations; Truth Disclosure; Communication; Physician's Role - psychology

Abstract: Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and making a difference in communication.

ISBN: 9780801895579; 080189557X

Language: English

Material Type: Book; DVD

Audience: Professional

Location: Vancouver Library; Surrey Library; Kelowna Library; Victoria Library; Abbotsford Library

Call Number: W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Handling problem volunteers

https://bccalibrary.andornot.com/en/permalink/catalog21240

Vineyard, Sue, McCurley, Steve. Darien, IL: Heritage Arts Publishing , 1998.

Audience: Professional

Call Number: HF5549.5 V783 1998

Availability: 1 copy, 1 available

Author: Vineyard, Sue; McCurley, Steve

Place of Publication: Darien, IL

Publisher: Heritage Arts Publishing

Publication Date: 1998

Physical Description: 60 p. : ill. ; 28 cm.

Subjects: Voluntary Workers - organization & administration; Caregivers; Personnel Management; Attitude of Health Personnel; Behavior; Risk Management; Interpersonal Relations; Workplace

ISBN: 0911029478

Language: English

Material Type: Book

Audience: Professional

Location: Kelowna Library

Call Number: HF5549.5 V783 1998

Copies

c.1 BC Cancer Agency KEL Library

Available

Learning to laugh at work : the power of humor in the workplace

https://bccalibrary.andornot.com/en/permalink/catalog15875

McGraw, Robert. Mission, KS: SkillPath Publications , c1995.

Audience: Professional

Call Number: BF637 L3 M147 1995

Availability: 1 copy, 1 available

Author: McGraw, Robert

Place of Publication: Mission, KS

Publisher: SkillPath Publications

Publication Date: c1995

Physical Description: iv, 68 p. : ill. ; 22 cm

Series: SkillPath handbook series

Subjects: Wit and Humor; Communication; Workplace

ISBN: 9781878542403; 1878542400

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: BF637 L3 M147 1995

Copies

c.1 BC Cancer Agency VAN Library

Available

What to do when nurses hurt nurses : understanding and resolving relational aggression and bullying in nursing

https://bccalibrary.andornot.com/en/permalink/catalog20700

Dellasega, Cheryl. Indianapolis, IN: Sigma Theta Tau International , 2019. 2nd ed.

Audience: Professional

1 read online

Alternate Title: When nurses hurt nurses

Author: Dellasega, Cheryl

Edition: 2nd ed.

Place of Publication: Indianapolis, IN

Publisher: Sigma Theta Tau International

Publication Date: 2019

Series: EBSCOhost eBook Nursing Collection

Subjects: Nurses - psychology; Bullying; Interprofessional Relations; Workplace - psychology; Nurses-Mental health.

ISBN: 9781945157714; 9781945157721; 9781945157738.

Language: English

Material Type: Ebook

Audience: Professional

Location: Internet

Website Notes: This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

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How minds change : the surprising science of belief, opinion, and persuasion

https://bccalibrary.andornot.com/en/permalink/catalog124565

McRaney, David. New York, NY: Portfolio Penguin , 2022.

Audience: Professional

Call Number: BF637 M478h 2021

Availability: 1 copy, 0 available

Author: McRaney, David

Place of Publication: New York, NY

Publisher: Portfolio Penguin

Publication Date: 2022

Physical Description: xx, 330 p. ; ill. ; 24 cm.

Subjects: Attitude; Persuasive Communication; Judgment; Behavior Control; Propaganda; Suggestion

ISBN: 9780593190296

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library

Call Number: BF637 M478h 2021

Copies

c.1 BC Cancer Agency VIC Library

On Loan, due Wednesday, December 13, 2023

Speaking up without freaking out : 50 techniques for confident and compelling presenting

https://bccalibrary.andornot.com/en/permalink/catalog120268

Abrahams, Matt. Dubuque, IA: Kendall Hunt Publishing Company , [2016]. 3rd ed.

Audience: Professional

Call Number: PN4121 A159 2016

Availability: 1 copy, 1 available

Alternate Title: Speaking up without freaking out : fifty techniques for confident and compelling presenting

Author: Abrahams, Matt

Edition: 3rd ed.

Place of Publication: Dubuque, IA

Publisher: Kendall Hunt Publishing Company

Publication Date: [2016]

Physical Description: xi, 164 p. : ill. ; 19 cm.

Subjects: Speech; Public Speaking; Anxiety - prevention & control; Communication; Professionalism

ISBN: 9781465290472

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: PN4121 A159 2016

Copies

c.1 BC Cancer Agency VAN Library

Available

Harvard Business Review on communicating effectively

https://bccalibrary.andornot.com/en/permalink/catalog121741

Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2011.

Audience: Professional

Call Number: WX150 H339c 2011

Availability: 1 copy, 1 available

Alternate Title: Communicating effectively

Corporate Author: Harvard Business Review

Place of Publication: [Boston, MA]

Publisher: Harvard Business School Publishing

Publication Date: 2011

Physical Description: v, 198 p. ; 21 cm.

Series: Harvard Business Review on

Subjects: Leadership; Communication; Interprofessional Relations

ISBN: 9781422162514

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: WX150 H339c 2011

Copies

c.1 BC Cancer Agency VAN Library

Available

Making health communication programs work : a planner's guide

https://bccalibrary.andornot.com/en/permalink/catalog16269

U.S. National Cancer Institute. [Bethesda, MD]: National Cancer Institute , 2002?. rev. ed.

Audience: Professional

2 read online

Alternate Title: Pink Book

Corporate Author: U.S. National Cancer Institute

Edition: rev. ed.

Place of Publication: [Bethesda, MD]

Publisher: National Cancer Institute

Publication Date: 2002?

Subjects: Health Education - methods; Health Education - organization & administration; Health Promotion - methods; Health Promotion - organization & administration; Writing; Patient Education as Topic - standards; Program Development; Program Evaluation; Persuasive Communication; Communications Media; Public Relations

Language: English

Material Type: Book; Online

Audience: Professional

Location: Internet

Website Notes: Available at https://www.cancer.gov/resources-for/hp#education.

Read Online

http://www.cancer.gov/pinkbook

http://www.cancer.gov/publications/health-communication/pink-book.pdf

Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996

Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.

Audience: Professional

Call Number: HV29.7 F238 1995

Availability: 1 copy, 1 available

Author: Farquharson, Andy

Place of Publication: San Francisco, CA

Publisher: Jossey-Bass Publishers

Publication Date: 1995

Physical Description: xvii, 289 p. : ill. ; 24 cm.

Series: Jossey-Bass higher and adult education, health, and social and behavioral science series

Subjects: Communication; Teaching; Learning; Interpersonal Relations; Professional-Patient Relations; Health Personnel; Education, Continuing; Staff Development

ISBN: 0787901288

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library

Available

Made to stick : why some ideas survive and others die

https://bccalibrary.andornot.com/en/permalink/catalog16090

Heath, Chip, Chip, Dan. New York, NY: Random House , 2007.

Audience: Professional

Call Number: HM1033 H437 2007

Availability: 1 copy, 1 available

Author: Heath, Chip; Chip, Dan

Place of Publication: New York, NY

Publisher: Random House

Publication Date: 2007

Physical Description: 291 p. ; 22 cm.

Subjects: Psychology, Social; Social Change; Persuasive Communication; Creativeness; Behavior and Behavior Mechanisms; Organizational Innovation; Motivation; Diffusion of Innovation

ISBN: 9781400064281; 1400064287

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: HM1033 H437 2007

Copies

c.1 BC Cancer Agency VAN Library

Available

Work and cancer survivors

https://bccalibrary.andornot.com/en/permalink/catalog18057

New York, NY: Springer , 2009.

Audience: Professional

Call Number: QZ200 W926 2009

Availability: 1 copy, 1 available

Cancer survivors are returning to the workplace in higher numbers than ever before. This is a positive outcome of the "war on cancer", however, many of these cancer survivors face the possibility of illness- or treatment-related complications; employer discrimination or harassment; and other seriou…

1 read online

Editor: Feuerstein, Michael

Place of Publication: New York, NY

Publisher: Springer

Publication Date: 2009

Physical Description: xxiii, 350 p. : ill. ; 24 cm.

Series: Proquest Ebook Central

Subjects: Neoplasms - rehabilitation; Neoplasms - economics; Neoplasms - psychology; Neoplasms - complications; Neoplasms - epidemiology; Survivors - psychology; Employment; Workplace

Abstract: Cancer survivors are returning to the workplace in higher numbers than ever before. This is a positive outcome of the "war on cancer", however, many of these cancer survivors face the possibility of illness- or treatment-related complications; employer discrimination or harassment; and other serious concerns. Work and Cancer Survivors reviews many of the issues relevant to cancer survivors in the workplace from the survivors?, employers?, and global perspectives. This interdisciplinary volume brings together experts in fields as varied as epidemiology, economics, rehabilitation, psychology, ergonomics, law and public policy to create a unique, up-to-date reference of what is currently known and what needs to be considered in the future. With this knowledge, challenges faced by this growing population can be better addressed by health care providers, employers, survivors and their families.; http://www.springer.com/medicine/book/978-0-387-72040-1?detailsPage=toc

ISBN: 9780387720401 (alk. paper); 0387720405 (alk. paper); 9780387720418 (e-ISBN)

Language: English

Material Type: Book; Ebook

Audience: Professional

Location: Vancouver Library; Internet

Call Number: QZ200 W926 2009

Website Notes: This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.; Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

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https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=437970

Copies

c.1 BC Cancer Agency VAN Library

Available

Communication and care coordination for the palliative care team : a handbook for building and maintaining optimal teams

https://bccalibrary.andornot.com/en/permalink/catalog122443

Imes, Rebecca S., Omilion-Hodges, Leah M., Hester, Jennifer D. B. New York, NY: Springer Publishing Company, LLC , [2021].

Audience: Professional

Contents:; Why We Need to Talk about Teams and Communication in Palliative Care -- Who Are the Players? Exploring the Types of Palliative Care Providers -- Formation and Maintenance of High Performing Palliative Care Teams -- Leading Palliative Care Teams -- Interdisciplinary Palliative Care Team M…

1 read online

Author: Imes, Rebecca S.; Omilion-Hodges, Leah M.; Hester, Jennifer D. B.

Place of Publication: New York, NY

Publisher: Springer Publishing Company, LLC

Publication Date: [2021]

Series: R2 Library

Subjects: Palliative Care; Patient Care Team; Communication; Interprofessional Relations; Patient-Centered Care

Abstract: Contents:; Why We Need to Talk about Teams and Communication in Palliative Care -- Who Are the Players? Exploring the Types of Palliative Care Providers -- Formation and Maintenance of High Performing Palliative Care Teams -- Leading Palliative Care Teams -- Interdisciplinary Palliative Care Team Meetings -- Occupational Culture : Understanding the Role and Stigma of Palliative Care -- Self-care and Team-care in Emotional Labor-Intensive Positions.

ISBN: 0826158056; 9780826158055; 9780826158062

Language: English

Material Type: Ebook

Audience: Professional

Location: Internet

Website Notes: This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.