Author

Bushe, Gervase R.

Edition

Rev. ed.

Place of Publication

[Boston, MA]

Publisher

Davies-Black

Publication Date

2010

Physical Description

xiii, 296 p. : ill. ; 23 cm.

Subjects

Leadership

Partnership

Communication

Work Engagement

Organizational Innovation

Abstract

This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.

ISBN

9780891063827

Language

English

Material Type

Book

Audience

Professional

Location

Kelowna Library

Call Number

WX159 B978 2010

Copies

Alternate Title

IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution

Author

Kelton, Lorne

Ireland, Shawn

Place of Publication

Kirkland, QC

Publisher

IFRAME Consulting Ltd.

Publication Date

2009

Physical Description

xii, 100 p. : ill. ; 22 cm.

Subjects

Decision Making - organization & administration

Organizational Innovation

Employee Incentive Plans

Personnel Management

Emotional Intelligence

Communication

Interpersonal Relations

Cooperative behavior

Group Processes

ISBN

9780981245607

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

HD30.23 K29 2009

Copies

Author

Daniels, William R

Place of Publication

San Diego, CA

Publisher

University Associates, Inc.

Publication Date

1990

Physical Description

viii, 171 p. : ill. ; 23 cm.

Subjects

Communication

Personnel Management

Employee Incentive Plans

Group Processes

ISBN

0883902362

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

HD30.3 D186 1990 v.2

Copies

Author

Daniels, William R

Place of Publication

San Diego, CA

Publisher

University Associates, Inc.

Publication Date

1986

Physical Description

vi, 94 p. : ill. ; 23 cm.

Subjects

Communication

Total Quality Management

Education

Group Processes

ISBN

0883900327

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

HD30.3 D186 1986 v.1

Copies

Alternate Title

Power phrases

Author

Runion, Meryl

Edition

expanded ed.

Place of Publication

Cascade, CO

Publisher

Power Potentials Publishing

Publication Date

c2005

Physical Description

320 p. ; 23 cm. + 1 CD-ROM

Subjects

Interpersonal Relations

Communication

Verbal Behavior

Workplace

Negotiating

Personnel Management

Persuasive Communication

ISBN

9780971443792

0971443793

Language

English

Material Type

Book

CD

Audience

Professional

Location

Vancouver Library

Victoria Library

Call Number

BF637 C45 R943 2005

Copies

Alternate Title

Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace

Author

Pollan, Stephen M

Levine, Mark

Edition

rev. and updated ed.

Place of Publication

Hoboken, N.J.

Publisher

John Wiley & Sons, Inc.

Publication Date

2004

Physical Description

xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM

Subjects

Interpersonal Relations

Communication

Verbal Behavior

Negotiating

Personnel Management

Persuasive Communication

Self Concept

Workplace

Dissent and Disputes

ISBN

9780471643760

0471643769

Language

English

Material Type

Book

CD

Audience

Professional

Patient or Public

Location

Vancouver Library

Call Number

BF637 C45 P771 2004

Copies

Author

Sudsawad, Pimjai

Place of Publication

Austin, TX

Publisher

Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research

Publication Date

2007

Subjects

Knowledge Management

Health Services Research

Delivery of Health Care

Public Health

Communication

Research

Organizational Case Studies

Translational Research - methods

Diffusion of Innovation

Social Marketing

Language

English

Material Type

Book

Online

Audience

Professional

Location

Internet

Corporate Author

Canadian Institutes of Health Research (CIHR)

Place of Publication

[Ottawa, ON]

Publisher

Canadian Institutes of Health Research

Publication Date

2008

Physical Description

iv, 42, 42, iv p. : ill. ; 28 cm.

Subjects

Knowledge Management

Health Services Research

Delivery of Health Care

Public Health

Communication

Research

Organizational Case Studies

Translational Research - methods

Diffusion of Innovation

Social Marketing

Canada

ISBN

9780662064282

Language

English

French

Material Type

Report

Online

Audience

Patient or Public

Location

Internet

Call Number

W84 C212k 2008

Author

Schuster, Pamela McHugh

Nykolyn, Linda

Place of Publication

Philadelphia, PA

Publisher

F.A. Davis Company

Publication Date

2010

Series

R2 Library

Subjects

Nurse-Patient Relations

Communication

Patient Care Management

Safety Management

Medical Errors - prevention & control

ISBN

9780803620803

0803620802

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Alternate Title

Communicating effectively

Corporate Author

Harvard Business Review

Place of Publication

[Boston, MA]

Publisher

Harvard Business School Publishing

Publication Date

2011

Physical Description

v, 198 p. ; 21 cm.

Series

Harvard Business Review on

Subjects

Leadership

Communication

Interprofessional Relations

ISBN

9781422162514

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

WX150 H339c 2011

Copies

Author

Lorig, Kate

Laurent, Diana

Gonzalez, Virginia

Sobel, David

Minor, Marian

Gecht-Silver, Maureen

Edition

5th ed.

Place of Publication

Boulder, CO

Publisher

Bull Publishing Company

Publication Date

2020

Physical Description

xi, 418 p. : ill. ; 28 cm.

Series

Cancer thriving & surviving tool kit for active living

Subjects

Chronic Disease

Heart Diseases

Lung Diseases

Diabetes Mellitus

Arthritis

Self Care

Self-Management

Exercise

Decision Making

Communication

Problem Solving

Healthy Lifestyle

Popular Work

Abstract

"The Tool Kit includes:

1) A booklet, which begins with a Self-Test that will help you decide where you want to focus. You might start by taking the Self-Test and then scoring it. Your scores will suggest places to start. It also contains Tip Sheets about specific topics that others have found key in managing their conditions, and illustrations to accompany the exercise audio program.

2) The latest edition of Living a Healthy Life with Chronic Conditions written by experts in the field. Even more important?all the authors have chronic conditions.

3) A relaxation audio program with four different relaxation exercises. The first is only five minutes, for a quick start, and the others are about 15 minutes each.

4) An exercise audio program with three different levels of exercises, all of which can be done at home. If you have not exercised much lately you might want to start with the first level and work your way up. Of course, some of you will want to start at the third level.

We suggest that you spend a couple of hours a week learning and practicing the new skills. There is no right or wrong, so explore to find what works for you to manage better." --publisher

Notes

Book to accompany the booklet "Your tool kit for thriving and surviving with cancer"

ISBN

9781945188312

Language

English

Material Type

Book

Audience

Patient or Public

Location

Victoria Cancer Info Ctr

Vancouver Library

Call Number

WT500 C215L 2020

Copies

Alternate Title

Living a healthy life with chronic conditions : for ongoing physical and mental health conditions

Author

Lorig, Kate

Holman, Halsted

LaBossiere Huebner, Trude

McGowan, Patrick

Edition

Canadian 4th ed.

Place of Publication

Boulder, CO

Publisher

Bull Publishing Company

Publication Date

2013

Physical Description

vii, 368 p. : ill. ; 28 cm.

Series

Proquest Ebook Central

ebrary books for public

Subjects

Chronic Disease

Heart Diseases

Lung Diseases

Diabetes Mellitus

Arthritis

Self Care

Self-Management

Exercise

Decision Making

Communication

Problem Solving

Healthy Lifestyle

Popular Work

Notes

Canadian edition - 4th edition revised and updated.

ISBN

9781936693498

9781936693573

Language

English

Material Type

Book

Ebook

Audience

Patient or Public

Location

Vancouver Cancer Info Ctr

Internet

Call Number

WT500 L785 2013

Website Notes

Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca or calling 1.888.675.8001 x 7000 (toll-free) to obtain a username and password.

Copies

Author

Robinson, Elizabeth T

Place of Publication

Washington, DC

Publisher

Family Health International

Publication Date

2010

Subjects

Communication

Clinical Trials as Topic

Public Relations

Handbooks

ISBN

1933702575

Language

English

Material Type

Book

Online

Audience

Professional

Location

Internet

Author

Tamparo, Carol

Lindh, Wilburta

Edition

4th ed.

Place of Publication

[Boston, MA]

Publisher

Delmar Cengage Learning

Publication Date

2017

Series

R2 Library

Subjects

Allied Health Personnel

Communication

Professional - Patient Relations

Helping Behavior

Abstract

Table of Contents:

Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- The therapeutic response to depressed and/or suicidal clients -- The therapeutic response to client with substance-related and addictive disorders -- The therapeutic response to clients with life-altering illness -- The therapeutic response to clients experiencing loss, grief, dying and death.

ISBN

305574613

9781305574618

9781305856523

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Author

Del Mar, Chris

Doust, Jenny

Glasziou, Paul

Place of Publication

Malden, MA

Publisher

Blackwell Pub

BMJ Books

Publication Date

2006

Physical Description

x, 127 p. : ill

Subjects

Patient Care Management - methods

Communication

Decision Making

Diagnostic Techniques and Procedures

Evidence-Based Medicine - methods

Problem Solving

ISBN

9780727917416 (alk. paper)

0727917412 (alk. paper)

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

W 84 D359c 2006

Copies

Alternate Title

Support, knowledge, hope

Author

Gelmon, Karen A

Corporate Author

Quarry Integrated Communications

Place of Publication

Mississauga, ON

Publisher

Hoffmann-La Roche Limited

Publication Date

2002

Physical Description

106 p. : ill. ; 21 cm.

Subjects

Breast Neoplasms

Popular Work

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Cancer Info Ctr

Call Number

WP870 C737g 2002

Copies

Alternate Title

Support, knowledge, hope

Author

Gelmon, Karen A

Corporate Author

Quarry Integrated Communications

Place of Publication

Mississauga, ON

Publisher

Hoffmann-La Roche Limited

Publication Date

2009

Physical Description

118 p. : ill. ; 21 cm.

Subjects

Breast Neoplasms

Popular Work

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Call Number

WP870 C737g 2009

Copies

Author

Purtilo, Ruth

Haddad, Amy

Doherty, Regina

Edition

8th ed.

Place of Publication

[St. Louis, MO]

Publisher

Elsevier Saunders

Publication Date

2014

Physical Description

x, 349 p. : ill. ; 23 cm.

Subjects

Health Personnel - psychology

Professional-Patient Relations

Attitude of Health Personnel

Communication

Social Values

Culturally Competent Care

ISBN

9781455728985

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

W21 P986 2014

Copies

Author

Sehouli, Jalid

Place of Publication

Boca Raton, Fla.

Publisher

CRC Press

Publication Date

2020

Physical Description

xiii, 81 p. ; 23 cm.

Subjects

Physician-Patient Relations

Truth Disclosure

Communication

Physician's Role - psychology

Empathy

Attitude of Health Personnel

Abstract

As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover

Notes

Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.

ISBN

9780367356682

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

Victoria Library

Call Number

W62 S456 2020

Copies

Author

Outcalt, Todd

Place of Publication

Indianapolis

Publisher

Blue River Press

Publication Date

2013

Series

EBSCOhost eBook

Subjects

Breast Neoplasms

Breast Neoplasms - psychology

Spouses

Family Relations

Caregivers - psychology

Social Support

Popular Work

ISBN

9781935628323

9781935628811

Language

English

Material Type

Ebook

Audience

Patient or Public

Location

Internet

Website Notes

Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.