Search Results - BC Cancer Agency Library

Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876

Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.

Audience: Professional; Patient or Public

Call Number: BF637 C45 P771 2004

Availability: 1 copy, 1 available

Alternate Title: Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace

Author: Pollan, Stephen M; Levine, Mark

Edition: rev. and updated ed.

Place of Publication: Hoboken, N.J.

Publisher: John Wiley & Sons, Inc.

Publication Date: 2004

Physical Description: xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM

Subjects: Interpersonal Relations; Communication; Verbal Behavior; Negotiating; Personnel Management; Persuasive Communication; Self Concept; Workplace; Dissent and Disputes

ISBN: 9780471643760; 0471643769

Language: English

Material Type: Book; CD

Audience: Professional; Patient or Public

Location: Vancouver Library

Call Number: BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library

Available

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449

Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.

Audience: Professional; Patient or Public

Call Number: BF637 C45 C955 2012

Availability: 6 copies, 6 available

Author: Patterson, Kerry

Edition: updated 2nd ed.

Place of Publication: New York, NY

Publisher: McGraw-Hill

Publication Date: 2012

Physical Description: xviii, 244 p. ; 23 cm.

Subjects: Interpersonal Relations; Communication; Negotiating; Emotions; Persuasive Communication

Notes: CN Library copy is housed in the UHNBC Library.

ISBN: 9780071771320

Language: English

Material Type: Book

Audience: Professional; Patient or Public

Location: Vancouver Library; Kelowna Library; Surrey Library; Victoria Library; Abbotsford Library; CN Library

Call Number: BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency CN Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146

Gallagher, Richard S. New York, NY: AMACOM , 2009.

Audience: Professional; Patient or Public

Call Number: BF637 C45 G162 2009

Availability: 2 copies, 2 available

Author: Gallagher, Richard S.

Place of Publication: New York, NY

Publisher: AMACOM

Publication Date: 2009

Physical Description: xvii, 217 p. ; 23 cm.

Subjects: Interprofessional Relations; Communication; Interpersonal Communication; Persuasive Communication; Conflict (Psychology); Workplace - psychology; Professionalism

ISBN: 9780814410158

Language: English

Material Type: Book

Audience: Professional; Patient or Public

Location: Vancouver Library; Victoria Library

Call Number: BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library			Available
c.1 BC Cancer Agency VAN Library			Available

Assert yourself! : developing power-packed communication skills to make your points clearly, confidently and persuasively

https://bccalibrary.andornot.com/en/permalink/catalog15880

Contini, Lisa. Mission, KS: SkillPath Publications , c1996.

Audience: Professional

Call Number: BF698.9 C762 1996

Availability: 1 copy, 1 available

Author: Contini, Lisa

Place of Publication: Mission, KS

Publisher: SkillPath Publications

Publication Date: c1996

Physical Description: v, 101 p. : ill. ; 22 cm

Subjects: Assertiveness; Interpersonal Relations; Communication; Verbal Behavior

ISBN: 9781878542847; 1878542842

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: BF698.9 C762 1996

Copies

c.1 BC Cancer Agency VAN Library

Available

IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213

Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.

Audience: Professional

Call Number: HD30.23 K29 2009

Availability: 1 copy, 1 available

Alternate Title: IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution

Author: Kelton, Lorne; Ireland, Shawn

Place of Publication: Kirkland, QC

Publisher: IFRAME Consulting Ltd.

Publication Date: 2009

Physical Description: xii, 100 p. : ill. ; 22 cm.

Subjects: Decision Making - organization & administration; Organizational Innovation; Employee Incentive Plans; Personnel Management; Emotional Intelligence; Communication; Interpersonal Relations; Cooperative behavior; Group Processes

ISBN: 9780981245607

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library

Available

Effective presentation skills

https://bccalibrary.andornot.com/en/permalink/catalog1706

Mandel, Steve. Los Altos, Ca.: Crisp Publications, Inc. , 1987.

Audience: Professional

Call Number: WX150 M271 1987

Availability: 1 copy, 1 available

Author: Mandel, Steve

Place of Publication: Los Altos, Ca.

Publisher: Crisp Publications, Inc.

Publication Date: 1987

Subjects: Verbal Behavior; Speech Intelligibility; Communication

ISBN: 931961246

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: WX150 M271 1987

Copies

c.1 BC Cancer Agency VAN Library

Available

Learning to laugh at work : the power of humor in the workplace

https://bccalibrary.andornot.com/en/permalink/catalog15875

McGraw, Robert. Mission, KS: SkillPath Publications , c1995.

Audience: Professional

Call Number: BF637 L3 M147 1995

Availability: 1 copy, 1 available

Author: McGraw, Robert

Place of Publication: Mission, KS

Publisher: SkillPath Publications

Publication Date: c1995

Physical Description: iv, 68 p. : ill. ; 22 cm

Series: SkillPath handbook series

Subjects: Wit and Humor; Communication; Workplace

ISBN: 9781878542403; 1878542400

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: BF637 L3 M147 1995

Copies

c.1 BC Cancer Agency VAN Library

Available

Putting anger to work for you

https://bccalibrary.andornot.com/en/permalink/catalog15878

Schroeder, Ruth, Schroeder, Joel. Mission, KS: SkillPath Publications , c1995.

Audience: Professional

Call Number: BF698.9 S381 1995

Availability: 1 copy, 1 available

Author: Schroeder, Ruth; Schroeder, Joel

Place of Publication: Mission, KS

Publisher: SkillPath Publications

Publication Date: c1995

Physical Description: 71 p. ; 22 cm

Series: SkillPath handbook series

Subjects: Anger; Assertiveness; Communication; Interpersonal Relations; Emotions; Adaptation, Psychological; Stress, Psychological

ISBN: 1878542869 (pbk.)

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: BF698.9 S381 1995

Copies

c.1 BC Cancer Agency VAN Library

Available

Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996

Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.

Audience: Professional

Call Number: HV29.7 F238 1995

Availability: 1 copy, 1 available

Author: Farquharson, Andy

Place of Publication: San Francisco, CA

Publisher: Jossey-Bass Publishers

Publication Date: 1995

Physical Description: xvii, 289 p. : ill. ; 24 cm.

Series: Jossey-Bass higher and adult education, health, and social and behavioral science series

Subjects: Communication; Teaching; Learning; Interpersonal Relations; Professional-Patient Relations; Health Personnel; Education, Continuing; Staff Development

ISBN: 0787901288

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library

Available

Saying hello : getting your group started

https://bccalibrary.andornot.com/en/permalink/catalog4659

Hart, Lois B. King of Prussia, PA: Organization Design and Development, Inc. , 1989. 2nd ed.

Audience: Professional

Call Number: HM131 H325 1989

Availability: 1 copy, 1 available

Author: Hart, Lois B

Edition: 2nd ed.

Place of Publication: King of Prussia, PA

Publisher: Organization Design and Development, Inc.

Publication Date: 1989

Physical Description: xvii, 166 p. : ill. ; 28 cm.

Subjects: Communication; Education; Focus Groups; Social Facilitation; Group Processes

ISBN: 0925652016

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: HM131 H325 1989

Copies

c.1 BC Cancer Agency VAN Library

Available

When anger hurts : quieting the storm within

https://bccalibrary.andornot.com/en/permalink/catalog113391

McKay, Matthew, Rogers, Peter D, McKay, Judith. Oakland, CA: New Harbinger Publications, Inc. , 1989.

Audience: Professional

Call Number: BF575 A5 M153 1989

Availability: 1 copy, 1 available

Author: McKay, Matthew; Rogers, Peter D; McKay, Judith

Editor: Johnson, Kirk

Place of Publication: Oakland, CA

Publisher: New Harbinger Publications, Inc.

Publication Date: 1989

Physical Description: 320 p. ; 22 cm.

Subjects: Anger; Interpersonal Relations; Emotions; Communication

ISBN: 0934986762

Language: English

Material Type: Book

Audience: Professional

Location: Kelowna Library

Call Number: BF575 A5 M153 1989

Copies

c.1 BC Cancer Agency KEL Library

Available

Group power II : a manager's guide to conducting regular meetings

https://bccalibrary.andornot.com/en/permalink/catalog5160

Daniels, William R. San Diego, CA: University Associates, Inc. , 1990.

Audience: Professional

Call Number: HD30.3 D186 1990 v.2

Availability: 1 copy, 1 available

Author: Daniels, William R

Place of Publication: San Diego, CA

Publisher: University Associates, Inc.

Publication Date: 1990

Physical Description: viii, 171 p. : ill. ; 23 cm.

Subjects: Communication; Personnel Management; Employee Incentive Plans; Group Processes

ISBN: 0883902362

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: HD30.3 D186 1990 v.2

Copies

c.1 BC Cancer Agency VAN Library

Available

Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190

Indianapolis, IN: Alpha Books , 2002.

Audience: Professional

Call Number: WX159 E93 2002

Availability: 1 copy, 1 available

Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…

Editor: Anderson, Carol R.

Place of Publication: Indianapolis, IN

Publisher: Alpha Books

Publication Date: 2002

Physical Description: xi, 1331 p. : ill. ; 23 cm.

Subjects: Leadership; Organizational Objectives; Personnel Management; Communication; Work Engagement; Handbook

Abstract: Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.