Author

Sehouli, Jalid

Place of Publication

Boca Raton, Fla.

Publisher

CRC Press

Publication Date

2020

Physical Description

xiii, 81 p. ; 23 cm.

Subjects

Physician-Patient Relations

Truth Disclosure

Communication

Physician's Role - psychology

Empathy

Attitude of Health Personnel

Abstract

As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover

Notes

Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.

ISBN

9780367356682

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

Victoria Library

Call Number

W62 S456 2020

Copies

Author

Buckman, Robert

Place of Publication

Baltimore, MD

Publisher

Johns Hopkins University Press

Publication Date

2010

Physical Description

xiii, 143 p. ; 24 cm.

Subjects

Physician-Patient Relations

Truth Disclosure

Communication

Physician's Role - psychology

Abstract

Some "can’t go wrong" tips

Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol

Managing conflict and escalation : the HARD protocol

Giving information effectively : the SAFER protocol

Requesting autopsy or organ donation

Conclusion : putting it all together and making a difference in communication.

ISBN

9780801895579

080189557X

Language

English

Material Type

Book

DVD

Audience

Professional

Location

Vancouver Library

Surrey Library

Kelowna Library

Victoria Library

Abbotsford Library

Call Number

W62 B925p 2010

Copies

Author

Tamparo, Carol

Lindh, Wilburta

Edition

4th ed.

Place of Publication

[Boston, MA]

Publisher

Delmar Cengage Learning

Publication Date

2017

Series

R2 Library

Subjects

Allied Health Personnel

Communication

Professional - Patient Relations

Helping Behavior

Abstract

Table of Contents:

Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- The therapeutic response to depressed and/or suicidal clients -- The therapeutic response to client with substance-related and addictive disorders -- The therapeutic response to clients with life-altering illness -- The therapeutic response to clients experiencing loss, grief, dying and death.

ISBN

305574613

9781305574618

9781305856523

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Corporate Author

Vancouver Island Health Authority

Place of Publication

[Victoria, BC?]

Publisher

Vancouver Island Health Authority. MultiMedia Services

Publication Date

2011

Physical Description

60 minutes

Subjects

Communication

Health Education

Delivery of Health Care

Professional-Patient Relations

Evidence-Based Practice

British Columbia

Abstract

Evidence-based communication : dispelling the myths

Using questions effectively

Achieving mutual understanding : grounding in communication

Language

English

Material Type

Video

DVD

Audience

Professional

Location

Kelowna Library

Victoria Library

Vancouver Library AV Room

Call Number

WA590 C734 2011

Copies

Author

Abrahm, Janet L

Edition

3rd ed.

Place of Publication

Baltimore, MD

Publisher

Johns Hopkins University Press

Publication Date

2014

Physical Description

xxvii, 630 p. ; 24 cm.

Subjects

Neoplasms - complications

Pain - prevention & control

Pain - therapy

Palliative Care - methods

Physician-Patient Relations

Communication

Notes

CN copy housed at UHNBC Library

ISBN

9781421414034

1421414031

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

CN Library

Kelowna Library

Surrey Library

Victoria Library

Call Number

QZ266 A159p 2014

Copies

Author

Abrahm, Janet L

Edition

2nd ed.

Place of Publication

Baltimore, MD

Publisher

Johns Hopkins University Press

Publication Date

2005

Subjects

Neoplasms - complications - therapy

Pain - prevention & control

Pain - therapy

Palliative Care - methods

Physician-Patient Relations

Communication

ISBN

0801881013

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Victoria Library

Kelowna Library

Call Number

WL700 A159p 2005

Copies

Author

Davis, Carol M.

Musolino, Gina Maria

Edition

6th ed.

Place of Publication

Thorofare, NJ

Publisher

Slack Incorporated

Publication Date

2016

Series

R2 Library

Subjects

Physician-Patient Relations

Professional-Patient Relations

Delivery of Health Care

Helping Behavior

Health Personnel - psychology

Communication

Manuals

ISBN

9781630910464

1630910465

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Editor

Dunn, Geoffrey P

Martensen, Robert

Weissman, David

Place of Publication

Chicago, IL

Publisher

American College of Surgeons

Publication Date

2009

Subjects

Palliative Care - methods

Surgical Procedures, Operative - methods

Pain

Education, Medical, Graduate

Physician-Patient Relations

Language

English

Material Type

Book

Online

Audience

Professional

Location

Internet

Author

Galanti, Geri-Ann

Edition

3rd expanded ed.

Place of Publication

Oak Brook, IL

Publisher

Joint Commission Resources

Publication Date

2018

Series

R2 Library

Subjects

Culturally Competent Care

Patient-Centered Care

Cultural Competency

Cultural Diversity

Transcultural Nursing - methods

Cultural Characteristics

Abstract

It's undeniable that understanding a patient's cultural practices and spiritual beliefs influence not only the delivery of health care in our global society, but also the individual's outcome and satisfaction. If a patient, because of a cultural or spiritual disconnect, can't appreciate what is being prescribed or why it's necessary, or if the information is delivered in a way that inadvertently frightens, offends, or confuses the patient, how can we fulfill our mission as health care providers?

This revised and expanded edition of the Cultural and Religious Sensitivity Pocket Guide includes new content that focuses on the importance of awareness of not only a patient's cultural background but also his or her religious beliefs to provide patient-centered health care. The Pocket Guide continues to offer health care professionals the information they need to successfully communicate with their patients, while also respecting their specific cultural and religious needs and expectations related to health care.

ISBN

1635850460

9781635850468

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Corporate Author

Vancouver Coastal Health Community Engagement

Place of Publication

[Vancouver, BC?]

Publisher

Vancouver Coastal Health

Publication Date

2015

Subjects

Patient Participation - methods

Community Participation - methods

Delivery of Health Care

Decision Making

Professional - Patient Relations

Professional - Family Relations

Language

English

Material Type

Online

Audience

Professional

Location

Internet

Author

Back, Anthony

Arnold, Robert

Tulsky, James

Place of Publication

New York, NY

Publisher

Cambridge University Press

Publication Date

2009

Physical Description

x, 158 p. ; 23 cm.

Series

R2 Library

Subjects

Physician-Patient Relations

Counseling - methods

Communication

Professional-Family Relations

Attitude to Death

Abstract

Taking your skills to the next level

Getting a good start

Talking about serious news

Discussing evidence for making treatment decisions

Discussing prognosis

Between the big events

Conducting a family conference

Dealing with conflicts

Transitions to end-of-life care

Talking about dying

Cultivating your skills

ISBN

9780521706186

0521706181

Language

English

Material Type

Book

Ebook

Audience

Professional

Location

Vancouver Library

Kelowna Library

Surrey Library

Victoria Library

Abbotsford Library

Internet

Call Number

W62 M423b 2009

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Copies

Editor

Keselman, Alla

Smith, Catherine Arnott

Wilson, Amanda J.

Edition

1st ed.

Place of Publication

Lanham, MD

Publisher

Rowman & Littlefield Publishers, Inc.

Publication Date

2022

Series

Proquest Ebook Central

Medical Library Association Books Series

Subjects

Health Literacy

Health Communication - methods

Information Services

ISBN

9781538162217

9781538162194

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.

Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Author

Cassell, Eric J

Place of Publication

Cambridge, Ma.

Publisher

MIT Press

Publication Date

1985

Subjects

Communication

Physician-Patient Relations

Language

English

Material Type

Book

Audience

Professional

Location

Victoria Library

Call Number

HV47 C165 1985

Copies

Corporate Author

Canada. Health Canada

Place of Publication

Ottawa, Ont.

Publisher

Minister of Public Works and Government Services Canada

Publication Date

2001

Subjects

Physician-Patient Relations

Communication

Interpersonal Relations

Patient Compliance

ISBN

0662299620

Language

English

Material Type

Book

CD

Online

Audience

Professional

Location

Victoria Library

Call Number

W62 T146 2001 v.1

Website Notes

Available in PDF format

Copies

Corporate Author

Canada. Health Canada

Place of Publication

Ottawa, Ont.

Publisher

Minister of Public Works and Government Services Canada

Publication Date

2001

Subjects

Physician-Patient Relations

Communication

Interpersonal Relations

Patient Compliance

ISBN

066231171X

Language

English

Material Type

Book

Online

Audience

Professional

Location

Victoria Library

Call Number

W62 T146 2001 v.2

Website Notes

Available in PDF format.

Copies

Corporate Author

Canada. Health Canada

Place of Publication

Ottawa, Ont.

Publisher

Minister of Public Works and Government Services Canada

Publication Date

2001

Subjects

Physician-Patient Relations

Communication

Interpersonal Relations

Patient Compliance

ISBN

0662311701

Language

English

Material Type

Book

Online

Audience

Professional

Location

Victoria Library

Call Number

W62 T146 2001 v.3

Website Notes

Available in PDF format

Copies

Alternate Title

Pink Book

Corporate Author

U.S. National Cancer Institute

Edition

rev. ed.

Place of Publication

[Bethesda, MD]

Publisher

National Cancer Institute

Publication Date

2002?

Subjects

Health Education - methods

Health Education - organization & administration

Health Promotion - methods

Health Promotion - organization & administration

Writing

Patient Education as Topic - standards

Program Development

Program Evaluation

Persuasive Communication

Communications Media

Public Relations

Language

English

Material Type

Book

Online

Audience

Professional

Location

Internet

Website Notes

Available at https://www.cancer.gov/resources-for/hp#education.

Alternate Title

Cancer patient's guide to talking with your doctor

Corporate Author

National Coalition for Cancer Survivorship

Editor

Clark, Elizabeth J.

Edition

5th ed.

Place of Publication

Silver Spring, MD

Publisher

National Coalition for Cancer Survivorship (NCCS)

Publication Date

2011

Physical Description

vi, 78 p. ; 28 cm.

Subjects

Neoplasms - diagnosis

Neoplasms - rehabilitation

Neoplasms - psychology

Physician-Patient Relations

Interpersonal Communication

Patient Navigation

Popular Work

Language

English

Material Type

Book

Online

Audience

Patient or Public

Location

Victoria Cancer Info Ctr

Internet

Call Number

QZ201 T253 2011

Copies

Author

Canadian Public Health Association's (CPHA) National Literacy and Health Program

Place of Publication

Ottawa, Ont.

Publisher

Canadian Public Health Association

Publication Date

1998

Subjects

Patient Education

Physician-Patient Relations

Communication

ISBN

1894324005

Language

English

Material Type

Book

Audience

Professional

Location

Victoria Library

Call Number

W62 E13 1998

Copies

Editor

Angelos, Peter

Edition

2nd ed.

Place of Publication

New York, NY

Publisher

Springer

Publication Date

2008

Physical Description

xii, 258 p. ; 25 cm.

Series

Cancer treatment and research 140

Subjects

Ethics, Medical

Neoplasms - therapy

Physician-Patient Relations

Communication

Truth Disclosure

Palliative Care

ISBN

9780387736389

0387736387

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Kelowna Library

Surrey Library

Victoria Library

Abbotsford Library

Call Number

QZ266 E84 2008

Copies