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20 records – page 1 of 1.

Last doctor : lessons in living from the front lines of medical assistance in dying

https://bccalibrary.andornot.com/en/permalink/catalog124407
Marmoreo, Jean, Schneller, Johanna. Toronto, ON: Viking Press , 2022.
Audience
Patient or Public
Call Number
WB65 M352 2022
Availability
2 copies, 2 available
"An urgently important exploration of the human stories behind Canada's evolving acceptance of Medical Assistance in Dying (MAiD), from one of its first and most thoughtful practitioners. The Last Doctor recounts Marmoreo's crash course in MAiD and introduces a range of very different and memorable…
More Information
  1 read online  
Author
Marmoreo, Jean
Schneller, Johanna
Place of Publication
Toronto, ON
Publisher
Viking Press
Publication Date
2022
Series
Proquest Ebook Central
Subjects
Terminally Ill
Dying, Assisted
Patient-directed death
Euthanasia
Physician-Patient Relations
Canada
Popular Work
Abstract
"An urgently important exploration of the human stories behind Canada's evolving acceptance of Medical Assistance in Dying (MAiD), from one of its first and most thoughtful practitioners. The Last Doctor recounts Marmoreo's crash course in MAiD and introduces a range of very different and memorable patients, some aged, some suffering from degenerative conditions or with a terminal disease, some surrounded by supportive love, some quite alone, who ask her help to end their suffering with dignity and on their own terms. Dr. Marmoreo also shares her own emotional transformation as she climbs a steep learning curve and learns the intimate truths of the vast range of end-of-life situations" -- Provided by publisher.
ISBN
9780735241077
9780735241084
Language
English
Material Type
Book
Ebook
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Vancouver Library
Call Number
WB65 M352 2022
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca or calling 1.888.675.8001 x 7000 (toll-free) to obtain a username and password.
Read Online
https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=7081031

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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The care we dream of : liberatory & transformative approaches to LGBTQ+ health

https://bccalibrary.andornot.com/en/permalink/catalog124550
Vancouver, BC: Arsenal Pulp Press , 2021.
Audience
Patient or Public
More Information
  1 read online  
Editor
Sharman, Zena
Place of Publication
Vancouver, BC
Publisher
Arsenal Pulp Press
Publication Date
2021
Series
EBSCOhost eBook
Subjects
Sexual and Gender Minorities
Minority Health
Healthcare Disparities
Physician-Patient Relations
Personal Narratives
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9781551528618
Language
English
Material Type
Ebook
Audience
Patient or Public
Location
Internet
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.
Read Online
https://web-p-ebscohost-com.bccancer.idm.oclc.org/pfi/detail/detail?vid=1&sid=0aa0e1c4-d9fa-4d07-bd1b-24459213a65e%40redis&bdata=JkF1dGhUeXBlPWNvb2tpZSxpcCxzc28sdXJsLHVpZCZzaXRlPXBmaS1saXZl#
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Love is the strongest medicine : notes from a cancer doctor on connection, creativity, and compassion

https://bccalibrary.andornot.com/en/permalink/catalog123373
Eisenberg, Steven. Carlsbad, CA: Hay House, Inc. , 2021.
Audience
Patient or Public
Call Number
QZ201 E574 2021
Availability
3 copies, 3 available
More Information
Author
Eisenberg, Steven
Place of Publication
Carlsbad, CA
Publisher
Hay House, Inc.
Publication Date
2021
Physical Description
xx, 185 pages ; 23 cm
Subjects
Neoplasms - psychology
Physician-Patient Relations
Empathy
Oncologists
Popular Work
Notes
This resource was purchased with a donation from the Order of the Eastern Star.
ISBN
9781401960896
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 E574 2021

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Art of breaking bad news well

https://bccalibrary.andornot.com/en/permalink/catalog122211
Sehouli, Jalid. Boca Raton, Fla.: CRC Press , 2020.
Audience
Professional
Call Number
W62 S456 2020
Availability
3 copies, 3 available
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of th…
More Information
Author
Sehouli, Jalid
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2020
Physical Description
xiii, 81 p. ; 23 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Empathy
Attitude of Health Personnel
Abstract
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover
Notes
Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.
ISBN
9780367356682
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Victoria Library
Call Number
W62 S456 2020

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VIC Library Available
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When blood breaks down : life lessons from leukemia

https://bccalibrary.andornot.com/en/permalink/catalog123383
Sekeres, Mikkael A. Cambridge, MA: MIT Press , 2020.
Audience
Patient or Public
Call Number
WH250 S459 2020
Availability
3 copies, 3 available
More Information
Author
Sekeres, Mikkael A.
Place of Publication
Cambridge, MA
Publisher
MIT Press
Publication Date
2020
Physical Description
xvi, 307 p. : ill. ; 21 cm
Subjects
Leukemia - history
Leukemia - psychology
Leukemia - therapy
Physician-Patient Relations
Oncologists
Popular Work
Notes
Surrey CIC keep 2022
This resource was purchased with a donation from the Order of the Eastern Star.
ISBN
9780262542258
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
WH250 S459 2020

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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Art and science of patient education for health literacy

https://bccalibrary.andornot.com/en/permalink/catalog123611
Stewart, Mellisa N. St Louis, MO: Elsevier , 2020.
Audience
Professional
Call Number
WA590 S849 2020
Availability
2 copies, 2 available
More Information
Author
Stewart, Mellisa N.
Place of Publication
St Louis, MO
Publisher
Elsevier
Publication Date
2020
Physical Description
xiii, 241 p. : ill. ; 23 cm
Subjects
Health Literacy
Patient Education as Topic
Professional-Patient Relations
Physician-Patient Relations
ISBN
9780323609081
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WA590 S849 2020

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Cancer confidential : backstage dramas in the radiation clinic

https://bccalibrary.andornot.com/en/permalink/catalog124311
Hayter, Charles. Toronto, ON: University of Toronto Press , 2020.
Audience
Patient or Public
Call Number
QZ201 H426c 2022
Availability
3 copies, 2 available
More Information
Author
Hayter, Charles
Place of Publication
Toronto, ON
Publisher
University of Toronto Press
Publication Date
2020
Physical Description
xix, 278 p. ; 24 cm.
Subjects
Physician-Patient Relations
Neoplasms - radiotherapy
Neoplasms - psychology
Personal Narratives
Popular Work
ISBN
9781487528157
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Call Number
QZ201 H426c 2022

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr On Loan, due Wednesday, May 22, 2024
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
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Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215
BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.
Audience
Professional
More Information
  1 read online  
Corporate Author
BC Cancer Agency
British Columbia Ministry of Health
First Nations Health Authority
BC Patient Safety & Quality Council
Place of Publication
[Vancouver, BC?]
Publisher
BC Patient Safety & Quality Council
Publication Date
2019
Subjects
Patient Navigation
Patient Satisfaction
Neoplasms
Neoplasms - psychology
Health Personnel
Delivery of Health Care, Integrated
Quality of Health Care
Health Services
Health Services, Indigenous
British Columbia
Notes
January 2019
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Website Notes
High-resolution versions of the maps can be
downloaded from BCPSQC.ca
Read Online
https://bcpsqc.ca/wp-content/uploads/2019/02/Journey-Mapping-Cancer-interactive-1.pdf
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BC Lymphedema Association : professional directory and resource guide 2019

https://bccalibrary.andornot.com/en/permalink/catalog121470
BC Lymphedema Association. [North Vancouver, BC]: BC Lymphedema Association , 2019.
Audience
Patient or Public
Call Number
WH700 B862 2019
Availability
2 copies, 2 available
More Information
Corporate Author
BC Lymphedema Association
Place of Publication
[North Vancouver, BC]
Publisher
BC Lymphedema Association
Publication Date
2019
Physical Description
26 p. : ill. ; 22 cm.
Subjects
Lymphedema - therapy
Lymphedema - rehabilitation
Directory
Resource Guide
British Columbia
Notes
Surrey CIC keep 2022
Language
English
Material Type
Booklet
Audience
Patient or Public
Location
Surrey Cancer Info Ctr
Kelowna Cancer Info Ctr
Call Number
WH700 B862 2019

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency SUR Cancer Info Ctr Available
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Narrating patienthood : engaging diverse voices on health, communication and the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121697
Lanham, MD: Lexington Books , 2019.
Audience
Professional
Call Number
W 84.7 N234 2019
Availability
1 copy, 1 available
More Information
Editor
Kellett, Peter M.
Place of Publication
Lanham, MD
Publisher
Lexington Books
Publication Date
2019
Physical Description
xii, 283 p. ; 24 cm.
Series
Lexington studies in health communication
Subjects
Patient Participation - methods
Health Communication
Culturally Competent Care
Narrative Medicine - methods
Physician-Patient Relations
Health Behavior
ISBN
9781498585538
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 N234 2019

Copies

c.1 BC Cancer Agency VAN Library Available
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Building bridges, strengthening care : BC Cancer & primary care strategy session.

https://bccalibrary.andornot.com/en/permalink/catalog121664
Clelland, Cathy. BC Cancer Agency , 2018.
Audience
Professional
More Information
  1 read online  
Alternate Title
Building bridges, strengthening care
Author
Clelland, Cathy
Corporate Author
Family Practice Oncology Network (FPON)
Provincial Primary Care Program (PPCP)
Publisher
BC Cancer Agency
Publication Date
2018
Subjects
Medical Oncology
Regional health planning
Delivery of Health Care
British Columbia
Notes
Report from October 19, 2018
Language
English
Material Type
Report
Audience
Professional
Location
VC Library Archives
Internet
Read Online
http://www.bccancer.bc.ca/family-oncology-network-site/Documents/Building%20Bridges%20-%20Strengthening%20Care%20Report%20from%20Oct%2019-2018-Final.pdf
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In my hands : compelling stories from a surgeon and his patients fighting cancer

https://bccalibrary.andornot.com/en/permalink/catalog122334
Curley, Steven A. New York, NY: Center Street , 2018.
Audience
Patient or Public
Call Number
QZ201 C975 2018
Availability
1 copy, 1 available
More Information
Author
Curley, Steven A.
Place of Publication
New York, NY
Publisher
Center Street
Publication Date
2018
Physical Description
xiii, 283 p. : 24 cm.
Subjects
Surgical Oncology
Physician-Patient Relations
Neoplasms - surgery
Personal Narratives
Popular Work
ISBN
9781546082705
Language
English
Material Type
Book
Audience
Patient or Public
Location
Kelowna Cancer Info Ctr
Call Number
QZ201 C975 2018

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
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Becoming mindful : integrating mindfulness into your psychiatric practice

https://bccalibrary.andornot.com/en/permalink/catalog119593
Arlington, VA: American Psychiatric Association Publishing , 2017.
Audience
Professional
More Information
  1 read online  
Editor
Zerbo, Erin
Schlechter, Alan
Desai, Seema
Place of Publication
Arlington, VA
Publisher
American Psychiatric Association Publishing
Publication Date
2017
Series
R2 Library
Subjects
Psychotherapy - methods
Psychotherapeutic Processes
Mindfulness
Meditation
Self Care - methods
Mental disorders - therapy
Physician-Patient Relations
ISBN
9781615370757
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.r2library.com/Resource/Title/1615370757
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Health funding explained 2

https://bccalibrary.andornot.com/en/permalink/catalog120147
Auditor General of British Columbia. [Victoria, BC?]: Government of British Columbia , 2017.
Audience
Patient or Public
More Information
  3 read online  
Alternate Title
Health funding explained two
Corporate Author
Auditor General of British Columbia
Place of Publication
[Victoria, BC?]
Publisher
Government of British Columbia
Publication Date
2017
Subjects
Health Expenditures
Health Care Economics and Organizations
Delivery of Health Care - economics
Costs and Cost Analysis
British Columbia
Notes
March 2017 at head of title. This report is an update to the January 2013 report, Health funding explained.
Language
English
Material Type
Report
Online
Audience
Patient or Public
Location
Internet
Read Online
http://www.bcauditor.com/pubs/2017/health-funding-explained-2
https://www.bcauditor.com/sites/default/files/publications/reports/FINAL_HFE2_2.pdf
https://www.bcauditor.com/pubs
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Taking charge of cancer : what you need to know to get the best treatment

https://bccalibrary.andornot.com/en/permalink/catalog120125
Palma, David. Oakland, CA: New Harbinger Publications, Inc. , 2017.
Audience
Patient or Public
Call Number
QZ201 P171 2017
Availability
12 copies, 12 available
More Information
  1 read online  
Author
Palma, David
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
2017
Physical Description
x, 255 p. : ill. ; 23 cm.
Subjects
Neoplasms - diagnosis
Neoplasms--therapy
Neoplasms - psychology
Patient Navigation
Patient Participation - methods
Health Services Accessibility
Decision Making
Quality of Health Care
Physician-Patient Relations
Popular Work
Notes
Surrey CIC keep 2022 (F0002328)
ISBN
9781626258624
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 P171 2017
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.
Access to color figures and links relevant to each chapter.
Read Online
http://www.qualitycancertreatment.com/links.html

Copies

c.1 BC Cancer Agency VAN Library Missing Available
c.2 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.3 BC Cancer Agency VIC Cancer Info Ctr Missing Available
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Look it up! : what patients, doctors, nurses, and pharmacists need to know about the Internet and primary health care

https://bccalibrary.andornot.com/en/permalink/catalog120879
Pluye, Pierre, Barlow, Julie, Grad, Roland. Montreal, QC: McGill-Queen's University Press , 2017.
Audience
Professional
Call Number
W 26.55.D2 P738 2017
Availability
1 copy, 1 available
Table of Contents:; 1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and…
More Information
  1 read online  
Author
Pluye, Pierre
Barlow, Julie
Grad, Roland
Place of Publication
Montreal, QC
Publisher
McGill-Queen's University Press
Publication Date
2017
Physical Description
xii, 182 p. ; 23 cm.
Series
EBSCOhost eBook
Subjects
Decision Making, Computer-Assisted
Internet
Primary Health Care
Physician-Patient Relations
Health Literacy
Medical Informatics
Popular Work
Abstract
Table of Contents:
1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and Doctors Can't Remember Everything -- 9 The Hidden Problem of Health Literacy -- 10 The Family Doctor of the Future.
ISBN
9780773551367
9780773551909
9780773551916
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Internet
Call Number
W 26.55.D2 P738 2017
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=1586795&site=ehost-live

Copies

c.1 BC Cancer Agency VAN Library Available
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Cancer : what you need to know : overcome the 10 common mistakes patients make

https://bccalibrary.andornot.com/en/permalink/catalog121084
Rosenber, Stephen A. Madison, WI: Stephen Rosenberg MD, LLC , 2017.
Audience
Patient or Public
Call Number
QZ201 R813 2017
Availability
5 copies, 5 available
More Information
Alternate Title
What you need to know : overcome the 10 common mistakes patients make
What you need to know : overcome the ten common mistakes patients make
Author
Rosenber, Stephen A.
Place of Publication
Madison, WI
Publisher
Stephen Rosenberg MD, LLC
Publication Date
2017
Physical Description
xiii, 233 p. ; 21 cm.
Subjects
Neoplasms - diagnosis
Neoplasms - therapy
Neoplasms - psychology
Patient Navigation
Physician-Patient Relations
Decision Making
Popular Work
ISBN
9780999277409
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 R813 2017
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Missing Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
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WHMIS 2015 : at work

https://bccalibrary.andornot.com/en/permalink/catalog17557
Workers' Compensation Board of British Columbia. Richmond, BC: Work Safe BC | Workers' Compensation Board of British Columbia , 2016.
Audience
Professional
This book contains general information about WHMIS 2015. It summarizes key changes from the original WHMIS, describes the four main elements of WHMIS 2015 (classification, labels, safety data sheets, and education and training), and outlines the responsibilities of suppliers, employers, and workers.
More Information
  1 read online  
Alternate Title
WHMIS at work
Workplace hazardous materials information system at work
Corporate Author
Workers' Compensation Board of British Columbia
Place of Publication
Richmond, BC
Publisher
Work Safe BC
Workers' Compensation Board of British Columbia
Publication Date
2016
Physical Description
98 p.
Subjects
Workplace Hazardous Materials Information System WHMIS
Hazardous Substances
Safety - standards
Occupational Health Services - manuals
British Columbia
Canada
Abstract
This book contains general information about WHMIS 2015. It summarizes key changes from the original WHMIS, describes the four main elements of WHMIS 2015 (classification, labels, safety data sheets, and education and training), and outlines the responsibilities of suppliers, employers, and workers.
ISSN
1703-0935
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Website Notes
PDF available at URL. Print copies available for purchase. 6.00 CAD
Read Online
https://www.worksafebc.com/en/resources/health-safety/whmis/whmis-work-2015?lang=en&origin=s&returnurl=https%3A%2F%2Fwww.worksafebc.com%2Fen%2Fsearch%23q%3D%2522whmis%2520at%2520work%2522%26sort%3D%2540fcomputeditemdatefield343%2520descending%26f%3Alanguage-facet%3D%5BEnglish%5D
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Patient practitioner interaction : an experiential manual for developing the art of health care

https://bccalibrary.andornot.com/en/permalink/catalog114497
Davis, Carol M., Musolino, Gina Maria. Thorofare, NJ: Slack Incorporated , 2016. 6th ed.
Audience
Professional
More Information
  1 read online  
Author
Davis, Carol M.
Musolino, Gina Maria
Edition
6th ed.
Place of Publication
Thorofare, NJ
Publisher
Slack Incorporated
Publication Date
2016
Series
R2 Library
Subjects
Physician-Patient Relations
Professional-Patient Relations
Delivery of Health Care
Helping Behavior
Health Personnel - psychology
Communication
Manuals
ISBN
9781630910464
1630910465
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.r2library.com/Resource/Title/1630910465
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
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20 records – page 1 of 1.