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65 records – page 1 of 4.

Speaking of race: why everybody needs to talk about racism and how to do it

https://bccalibrary.andornot.com/en/permalink/catalog125293
Headlee, Celeste. New York: Harper Wave , 2021.
Audience
Professional
Call Number
HT1503 K33h 2021
Availability
2 copies, 2 available
Author
Headlee, Celeste
Place of Publication
New York
Publisher
Harper Wave
Publication Date
2021
Physical Description
257 p. ; 24 cm.
Subjects
Race Relations
Racism
Prejudice
Communication
ISBN
9780063098152
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
HT1503 K33h 2021

Copies

BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency KEL Library Available
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Art of breaking bad news well

https://bccalibrary.andornot.com/en/permalink/catalog122211
Sehouli, Jalid. Boca Raton, Fla.: CRC Press , 2020.
Audience
Professional
Call Number
W62 S456 2020
Availability
3 copies, 3 available
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of th…
Author
Sehouli, Jalid
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2020
Physical Description
xiii, 81 p. ; 23 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Empathy
Attitude of Health Personnel
Abstract
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover
Notes
Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.
ISBN
9780367356682
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Victoria Library
Call Number
W62 S456 2020

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VIC Library Available
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Breaking the silence on cancer and sexuality : a handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog121022
Katz, Anne. Pittsburgh, PA: Oncology Nursing Society , 2018. 2nd ed.
Audience
Professional
Call Number
QZ200 K19b 2018
Availability
2 copies, 2 available
  1 read online  
Author
Katz, Anne
Edition
2nd ed.
Place of Publication
Pittsburgh, PA
Publisher
Oncology Nursing Society
Publication Date
2018
Physical Description
ix, 293 p. : ill. ; 23 cm.
Series
R2 Library
Subjects
Neoplasms - psychology
Sexual Behavior
Sexual Dysfunctions, Psychological
Sexual Dysfunction, Physiological
Sex Counseling
Sexuality
Body Image
Sexual Partners
Psychosexual Development
Libido
Communication
Patient Education
Fertility
Professional-Patient Relations
Oncology Nursing
ISBN
1635930162
9781635930160
9781635930177
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Kelowna Library
Internet
Call Number
QZ200 K19b 2018
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency KEL Library Available
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Health professional and patient interaction

https://bccalibrary.andornot.com/en/permalink/catalog113756
Purtilo, Ruth, Haddad, Amy, Doherty, Regina. [St. Louis, MO]: Elsevier Saunders , 2014. 8th ed.
Audience
Professional
Call Number
W21 P986 2014
Availability
1 copy, 1 available
Author
Purtilo, Ruth
Haddad, Amy
Doherty, Regina
Edition
8th ed.
Place of Publication
[St. Louis, MO]
Publisher
Elsevier Saunders
Publication Date
2014
Physical Description
x, 349 p. : ill. ; 23 cm.
Subjects
Health Personnel - psychology
Professional-Patient Relations
Attitude of Health Personnel
Communication
Social Values
Culturally Competent Care
ISBN
9781455728985
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W21 P986 2014

Copies

c.1 BC Cancer Agency VAN Library Available
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Physician's guide to pain and symptom management in cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog113781
Abrahm, Janet L. Baltimore, MD: Johns Hopkins University Press , 2014. 3rd ed.
Audience
Professional
Call Number
QZ266 A159p 2014
Availability
6 copies, 6 available
Author
Abrahm, Janet L
Edition
3rd ed.
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2014
Physical Description
xxvii, 630 p. ; 24 cm.
Subjects
Neoplasms - complications
Pain - prevention & control
Pain - therapy
Palliative Care - methods
Physician-Patient Relations
Communication
Notes
CN copy housed at UHNBC Library
ISBN
9781421414034
1421414031
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
CN Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
QZ266 A159p 2014

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency CN Library Available
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Health literacy from A to Z : practical ways to communicate your health message

https://bccalibrary.andornot.com/en/permalink/catalog20150
Osborne, Helen. Burlington, MA: Jones and Bartlett Learning , 2013.
Audience
Professional
Call Number
WA590 O81 2011
Availability
2 copies, 2 available
Author
Osborne, Helen
Place of Publication
Burlington, MA
Publisher
Jones and Bartlett Learning
Publication Date
2013
Physical Description
xxiv, 256 p. ; 23 cm.
Subjects
Health Literacy
Communication
Patient Education as Topic
ISBN
9781449600532 (pbk.)
1449600530
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WA590 O81 2011

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Chinese cancer patient peer navigator toolkit : a model for language-based peer navigation

https://bccalibrary.andornot.com/en/permalink/catalog119737
BC Cancer Agency. Psychosocial Oncology, BC Cancer Agency. Volunteer Services. [Vancouver, BC?]: BC Cancer Agency , 2013.
Audience
Professional
Call Number
QZ201 C539 2013
Availability
1 copy, 1 available
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).; This program also reflects "be…
  1 read online  
Corporate Author
BC Cancer Agency. Psychosocial Oncology
BC Cancer Agency. Volunteer Services
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013
Physical Description
27 p. : ill. ; 28 cm.
Subjects
Neoplasms - psychology
Program Development - methods
Guidelines
Communication
Patient-Centered Care
Patient Navigation
Cross-Cultural Comparison
Culturally Competent Care
Volunteers - education
Social Support
Cultural Diversity
Cultural Characteristics
BC Cancer Agency
Abstract
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).
This program also reflects "best practice" standards and can be used for future groups or organizations who may wish to adapt it for future peer navigator programs.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
VC Library Archives
Call Number
QZ201 C539 2013
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
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Presentation zen : simple ideas on presentation design and delivery

https://bccalibrary.andornot.com/en/permalink/catalog21248
Reynolds, Garr. Berkeley, CA: New Riders , 2012. 2nd ed.
Audience
Professional
Call Number
HF5718 R463 2012
Availability
1 copy, 1 available
Author
Reynolds, Garr
Edition
2nd ed.
Place of Publication
Berkeley, CA
Publisher
New Riders
Publication Date
2012
Physical Description
ix, 296 p. : ill. ; 24 cm.
Series
Voices that matter
Subjects
Communication
Planning Techniques
Computer-Aided Design
Computer Graphics
Multimedia
Microsoft PowerPoint
Writing
Software
ISBN
9780321811981
0321811984
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HF5718 R463 2012

Copies

c.1 BC Cancer Agency VAN Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Making data talk : a workbook

https://bccalibrary.andornot.com/en/permalink/catalog20177
National Cancer Institute (U.S.). [Bethesda, MD]: National Cancer Institute , 2011.
Audience
Professional
Call Number
WA590 M235 2011
Availability
1 copy, 1 available
  1 read online  
Corporate Author
National Cancer Institute (U.S.)
Place of Publication
[Bethesda, MD]
Publisher
National Cancer Institute
Publication Date
2011
Physical Description
44 p. : ill. ; 28 cm.
Subjects
Health Education - methods
Public Health
Information Dissemination - methods
Communication
Language
English
Material Type
Book
Handout
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WA590 M235 2011
Website Notes
Available at https://www.cancer.gov/resources-for/hp#education.
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
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Harvard Business Review on communicating effectively

https://bccalibrary.andornot.com/en/permalink/catalog121741
Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2011.
Audience
Professional
Call Number
WX150 H339c 2011
Availability
1 copy, 1 available
Alternate Title
Communicating effectively
Corporate Author
Harvard Business Review
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Publishing
Publication Date
2011
Physical Description
v, 198 p. ; 21 cm.
Series
Harvard Business Review on
Subjects
Leadership
Communication
Interprofessional Relations
ISBN
9781422162514
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 H339c 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Health communicator's social media toolkit

https://bccalibrary.andornot.com/en/permalink/catalog19564
Centers for Disease Control and Prevention (CDC). Atlanta, GA: Centers for Disease Control and Prevention (CDC) , 2010.
Audience
Professional
This toolkit provides an overview of CDC's experience with more than a dozen types of social media tools, including blogs, Really Simple Syndication feeds, Facebook and Twitter, and with less well-known applications such as virtual worlds and e-cards
  1 read online  
Corporate Author
Centers for Disease Control and Prevention (CDC)
Place of Publication
Atlanta, GA
Publisher
Centers for Disease Control and Prevention (CDC)
Publication Date
2010
Subjects
Health Communication
Communications Media
Computer Communication Networks
Webcasts
Blogging
Internet
Information Dissemination - methods
Communication
United States
Abstract
This toolkit provides an overview of CDC's experience with more than a dozen types of social media tools, including blogs, Really Simple Syndication feeds, Facebook and Twitter, and with less well-known applications such as virtual worlds and e-cards
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
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Communications handbook for clinical trials : strategies, tips, and tools to manage controversy, convey your message, and disseminate results

https://bccalibrary.andornot.com/en/permalink/catalog19765
Robinson, Elizabeth T. Washington, DC: Family Health International , 2010.
Audience
Professional
  2 read online  

Displaying your findings : a practical guide for creating figures, posters, and presentations

https://bccalibrary.andornot.com/en/permalink/catalog18861
Nicol, Adelheid A. M, Pexman, Penny M. Washington, DC: American Psychological Association , 2010. 6th ed.
Audience
Professional
Call Number
WZ345 N634d 2010
Availability
1 copy, 1 available
Author
Nicol, Adelheid A. M
Pexman, Penny M
Edition
6th ed.
Place of Publication
Washington, DC
Publisher
American Psychological Association
Publication Date
2010
Physical Description
vii, 191 p. : ill. ; 26 cm.
Subjects
Medical Illustration
Computer Graphics
Research - education
Writing
Statistics as Topic
Handbooks
ISBN
9781433807077
1433807076
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WZ345 N634d 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Clear leadership : sustaining real collaboration and paratnership at work

https://bccalibrary.andornot.com/en/permalink/catalog123186
Bushe, Gervase R. [Boston, MA]: Davies-Black , 2010. Rev. ed.
Audience
Professional
Call Number
WX159 B978 2010
Availability
1 copy, 1 available
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…
Author
Bushe, Gervase R.
Edition
Rev. ed.
Place of Publication
[Boston, MA]
Publisher
Davies-Black
Publication Date
2010
Physical Description
xiii, 296 p. : ill. ; 23 cm.
Subjects
Leadership
Partnership
Communication
Work Engagement
Organizational Innovation
Abstract
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.
ISBN
9780891063827
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B978 2010

Copies

c.1 BC Cancer Agency KEL Library Available
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Only 10 seconds to care : help and hope for busy clinicians

https://bccalibrary.andornot.com/en/permalink/catalog18164
Harpham, Wendy Schlessel. Philadelphia, PA: ACP Press , 2009.
Audience
Professional
Call Number
W62 H295 2009
Availability
6 copies, 6 available
Author
Harpham, Wendy Schlessel
Corporate Author
American College of Physicians
Place of Publication
Philadelphia, PA
Publisher
ACP Press
Publication Date
2009
Physical Description
xvii, 195 p. ; 21 cm.
Subjects
Physician-Patient Relations
Professional-Patient Relations
Empathy
Neoplasms - psychology
Communication
Lymphoma, Non-Hodgkin
Patients - psychology
Quality of Life
Personal Narratives
ISBN
9781934465394
1934465399
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Call Number
W62 H295 2009

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Mastering communication with seriously ill patients : balancing honesty with empathy and hope

https://bccalibrary.andornot.com/en/permalink/catalog18373
Back, Anthony, Arnold, Robert, Tulsky, James. New York, NY: Cambridge University Press , 2009.
Audience
Professional
Call Number
W62 M423b 2009
Availability
5 copies, 5 available
Taking your skills to the next level; Getting a good start; Talking about serious news; Discussing evidence for making treatment decisions; Discussing prognosis; Between the big events; Conducting a family conference; Dealing with conflicts; Transitions to end-of-life care; Talking about dying; Cul…
  1 read online  
Author
Back, Anthony
Arnold, Robert
Tulsky, James
Place of Publication
New York, NY
Publisher
Cambridge University Press
Publication Date
2009
Physical Description
x, 158 p. ; 23 cm.
Series
R2 Library
Subjects
Physician-Patient Relations
Counseling - methods
Communication
Professional-Family Relations
Attitude to Death
Abstract
Taking your skills to the next level
Getting a good start
Talking about serious news
Discussing evidence for making treatment decisions
Discussing prognosis
Between the big events
Conducting a family conference
Dealing with conflicts
Transitions to end-of-life care
Talking about dying
Cultivating your skills
ISBN
9780521706186
0521706181
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Internet
Call Number
W62 M423b 2009
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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65 records – page 1 of 4.