Search Results - BC Cancer Agency Library

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449

Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.

Audience: Professional; Patient or Public

Call Number: BF637 C45 C955 2012

Availability: 6 copies, 5 available

Author: Patterson, Kerry

Edition: updated 2nd ed.

Place of Publication: New York, NY

Publisher: McGraw-Hill

Publication Date: 2012

Physical Description: xviii, 244 p. ; 23 cm.

Subjects: Interpersonal Relations; Communication; Negotiating; Emotions; Persuasive Communication

Notes: CN Library copy is housed in the UHNBC Library.

ISBN: 9780071771320

Language: English

Material Type: Book

Audience: Professional; Patient or Public

Location: Vancouver Library; Kelowna Library; Surrey Library; Victoria Library; Abbotsford Library; CN Library

Call Number: BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency KEL Library			On Loan, due Tuesday, October 3, 2023
c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency CN Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21450

Patterson, Kerry. Solon, OH: Findaway World, LLC , 2013. updated 2nd ed.

Audience: Professional

Call Number: BF637 C45 C955 2013 v.1-4

Availability: 2 copies, 2 available

Author: Patterson, Kerry

Edition: updated 2nd ed.

Place of Publication: Solon, OH

Publisher: Findaway World, LLC

Publication Date: 2013

Physical Description: 4 audio discs (3 hr., 52 min.) : digital, CD audio ; 4 3/4 in.

Subjects: Interpersonal Relations; Communication; Negotiating; Emotions; Persuasive Communication

ISBN: 9781469266824

Language: English

Material Type: Audio; CD

Audience: Professional

Location: Vancouver Library AV Room

Call Number: BF637 C45 C955 2013 v.1-4

Copies

c.1 BC Cancer Agency VAN Library AV Room			Available
c.2 BC Cancer Agency VAN Library AV Room			Available

Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877

Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.

Audience: Professional

Call Number: W62 B925p 2010

Availability: 5 copies, 5 available

Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…

Author: Buckman, Robert

Place of Publication: Baltimore, MD

Publisher: Johns Hopkins University Press

Publication Date: 2010

Physical Description: xiii, 143 p. ; 24 cm.

Subjects: Physician-Patient Relations; Truth Disclosure; Communication; Physician's Role - psychology

Abstract: Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and making a difference in communication.

ISBN: 9780801895579; 080189557X

Language: English

Material Type: Book; DVD

Audience: Professional

Location: Vancouver Library; Surrey Library; Kelowna Library; Victoria Library; Abbotsford Library

Call Number: W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877

Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.

Audience: Professional

Call Number: BF637 C45 R943 2005

Availability: 2 copies, 2 available

Alternate Title: Power phrases

Author: Runion, Meryl

Edition: expanded ed.

Place of Publication: Cascade, CO

Publisher: Power Potentials Publishing

Publication Date: c2005

Physical Description: 320 p. ; 23 cm. + 1 CD-ROM

Subjects: Interpersonal Relations; Communication; Verbal Behavior; Workplace; Negotiating; Personnel Management; Persuasive Communication

ISBN: 9780971443792; 0971443793

Language: English

Material Type: Book; CD

Audience: Professional

Location: Vancouver Library; Victoria Library

Call Number: BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876

Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.

Audience: Professional; Patient or Public

Call Number: BF637 C45 P771 2004

Availability: 1 copy, 1 available

Alternate Title: Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace

Author: Pollan, Stephen M; Levine, Mark

Edition: rev. and updated ed.

Place of Publication: Hoboken, N.J.

Publisher: John Wiley & Sons, Inc.

Publication Date: 2004

Physical Description: xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM

Subjects: Interpersonal Relations; Communication; Verbal Behavior; Negotiating; Personnel Management; Persuasive Communication; Self Concept; Workplace; Dissent and Disputes

ISBN: 9780471643760; 0471643769

Language: English

Material Type: Book; CD

Audience: Professional; Patient or Public

Location: Vancouver Library

Call Number: BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library

Available

Learning to laugh at work : the power of humor in the workplace

https://bccalibrary.andornot.com/en/permalink/catalog15875

McGraw, Robert. Mission, KS: SkillPath Publications , c1995.

Audience: Professional

Call Number: BF637 L3 M147 1995

Availability: 1 copy, 1 available

Author: McGraw, Robert

Place of Publication: Mission, KS

Publisher: SkillPath Publications

Publication Date: c1995

Physical Description: iv, 68 p. : ill. ; 22 cm

Series: SkillPath handbook series

Subjects: Wit and Humor; Communication; Workplace

ISBN: 9781878542403; 1878542400

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: BF637 L3 M147 1995

Copies

c.1 BC Cancer Agency VAN Library

Available

What to do when nurses hurt nurses : understanding and resolving relational aggression and bullying in nursing

https://bccalibrary.andornot.com/en/permalink/catalog20700

Dellasega, Cheryl. Indianapolis, IN: Sigma Theta Tau International , 2019. 2nd ed.

Audience: Professional

1 read online

Alternate Title: When nurses hurt nurses

Author: Dellasega, Cheryl

Edition: 2nd ed.

Place of Publication: Indianapolis, IN

Publisher: Sigma Theta Tau International

Publication Date: 2019

Series: EBSCOhost eBook Nursing Collection

Subjects: Nurses - psychology; Bullying; Interprofessional Relations; Workplace - psychology; Nurses-Mental health.

ISBN: 9781945157714; 9781945157721; 9781945157738.

Language: English

Material Type: Ebook

Audience: Professional

Location: Internet

Website Notes: This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Read Online

https://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=2252650&site=ehost-live

How minds change : the surprising science of belief, opinion, and persuasion

https://bccalibrary.andornot.com/en/permalink/catalog124565

McRaney, David. New York, NY: Portfolio Penguin , 2022.

Audience: Professional

Call Number: BF637 M478h 2021

Availability: 1 copy, 1 available

Author: McRaney, David

Place of Publication: New York, NY

Publisher: Portfolio Penguin

Publication Date: 2022

Physical Description: xx, 330 p. ; ill. ; 24 cm.

Subjects: Attitude; Persuasive Communication; Judgment; Behavior Control; Propaganda; Suggestion

ISBN: 9780593190296

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library

Call Number: BF637 M478h 2021

Copies

c.1 BC Cancer Agency VIC Library

Available

Handbook of return to work : from research to practice

https://bccalibrary.andornot.com/en/permalink/catalog120513

New York, NY: Springer , 2016.

Audience: Professional

Editor: Schultz, Izabela Z.; Gatchel, Robert J.

Place of Publication: New York, NY

Publisher: Springer

Publication Date: 2016

Series: Handbooks in health, work and disability

Subjects: Return to Work; Rehabilitation - psychology; Employment - psychology; Workplace - psychology; Workplace - organization & administration; Handbooks

ISBN: 9781489976260

ISSN: 2198-7084

Language: English

Material Type: Book

Audience: Professional

Location: BCCA Psychosocial Oncology Program

Handling problem volunteers

https://bccalibrary.andornot.com/en/permalink/catalog21240

Vineyard, Sue, McCurley, Steve. Darien, IL: Heritage Arts Publishing , 1998.

Audience: Professional

Call Number: HF5549.5 V783 1998

Availability: 1 copy, 1 available

Author: Vineyard, Sue; McCurley, Steve

Place of Publication: Darien, IL

Publisher: Heritage Arts Publishing

Publication Date: 1998

Physical Description: 60 p. : ill. ; 28 cm.

Subjects: Voluntary Workers - organization & administration; Caregivers; Personnel Management; Attitude of Health Personnel; Behavior; Risk Management; Interpersonal Relations; Workplace

ISBN: 0911029478

Language: English

Material Type: Book

Audience: Professional

Location: Kelowna Library

Call Number: HF5549.5 V783 1998

Copies

c.1 BC Cancer Agency KEL Library

Available

Speaking up without freaking out : 50 techniques for confident and compelling presenting

https://bccalibrary.andornot.com/en/permalink/catalog120268

Abrahams, Matt. Dubuque, IA: Kendall Hunt Publishing Company , [2016]. 3rd ed.

Audience: Professional

Call Number: PN4121 A159 2016

Availability: 1 copy, 1 available

Alternate Title: Speaking up without freaking out : fifty techniques for confident and compelling presenting

Author: Abrahams, Matt

Edition: 3rd ed.

Place of Publication: Dubuque, IA

Publisher: Kendall Hunt Publishing Company

Publication Date: [2016]

Physical Description: xi, 164 p. : ill. ; 19 cm.

Subjects: Speech; Public Speaking; Anxiety - prevention & control; Communication; Professionalism

ISBN: 9781465290472

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: PN4121 A159 2016

Copies

c.1 BC Cancer Agency VAN Library

Available

Talking about death won't kill you : the essential guide to end-of-life conversations.

https://bccalibrary.andornot.com/en/permalink/catalog122230

Kortes-Miller, Kathy. Toronto, ON: ECW Press , 2018.

Audience: Patient or Public

Call Number: BF789 D4 K85 2018

Availability: 1 copy, 0 available

Alternate Title: Talking about death will not kill you

Author: Kortes-Miller, Kathy

Place of Publication: Toronto, ON

Publisher: ECW Press

Publication Date: 2018

Physical Description: 208 p. : 22 cm.

Subjects: Attitude to Death; Terminally Ill - psychology; Communication; Interpersonal Communication; Decision Making; Adaptation, Psychological; Popular Work

ISBN: 9781770414068

Language: English

Material Type: Book

Audience: Patient or Public

Location: Victoria Cancer Info Ctr

Call Number: BF789 D4 K85 2018

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr

On Loan, due Tuesday, June 6, 2023

We can work it out : resolving conflicts peacefully and powerfully

https://bccalibrary.andornot.com/en/permalink/catalog13317

Klein, Shari, Gibson, Neill. Encinitas, CA.: Puddle Dancer Press , 2003.

Audience: Patient or Public; Recommended

Call Number: WM172 R813w 2003

Availability: 1 copy, 1 available

Author: Klein, Shari; Gibson, Neill

Place of Publication: Encinitas, CA.

Publisher: Puddle Dancer Press

Publication Date: 2003

Subjects: Interpersonal Communications; Conflict (Psychology); Stress, Psychological

Language: English

Material Type: Book

Audience: Patient or Public; Recommended

Location: Victoria Cancer Info Ctr

Call Number: WM172 R813w 2003

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr

Available

Harvard Business Review on communicating effectively

https://bccalibrary.andornot.com/en/permalink/catalog121741

Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2011.

Audience: Professional

Call Number: WX150 H339c 2011

Availability: 1 copy, 1 available

Alternate Title: Communicating effectively

Corporate Author: Harvard Business Review

Place of Publication: [Boston, MA]

Publisher: Harvard Business School Publishing

Publication Date: 2011

Physical Description: v, 198 p. ; 21 cm.

Series: Harvard Business Review on

Subjects: Leadership; Communication; Interprofessional Relations

ISBN: 9781422162514

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: WX150 H339c 2011

Copies

c.1 BC Cancer Agency VAN Library

Available

Heart of social change : how to make a difference in your world

https://bccalibrary.andornot.com/en/permalink/catalog13318

Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2003.

Audience: Patient or Public; Recommended

Call Number: WM172 R813h 2003

Availability: 1 copy, 1 available

Author: Rosenberg, Marshall B

Place of Publication: Encinitas, CA.

Publisher: Puddle Dancer Press

Publication Date: 2003

Subjects: Interpersonal Communications; Social Adjustment - psychology; Conflict (Psychology); Stress, Psychological

Language: English

Material Type: Book

Audience: Patient or Public; Recommended

Location: Victoria Cancer Info Ctr

Call Number: WM172 R813h 2003

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr

Available

Work and cancer survivors

https://bccalibrary.andornot.com/en/permalink/catalog18057

New York, NY: Springer , 2009.

Audience: Professional

Call Number: QZ200 W926 2009

Availability: 1 copy, 1 available

Cancer survivors are returning to the workplace in higher numbers than ever before. This is a positive outcome of the "war on cancer", however, many of these cancer survivors face the possibility of illness- or treatment-related complications; employer discrimination or harassment; and other seriou…

1 read online

Editor: Feuerstein, Michael

Place of Publication: New York, NY

Publisher: Springer

Publication Date: 2009

Physical Description: xxiii, 350 p. : ill. ; 24 cm.

Series: Proquest Ebook Central

Subjects: Neoplasms - rehabilitation; Neoplasms - economics; Neoplasms - psychology; Neoplasms - complications; Neoplasms - epidemiology; Survivors - psychology; Employment; Workplace

Abstract: Cancer survivors are returning to the workplace in higher numbers than ever before. This is a positive outcome of the "war on cancer", however, many of these cancer survivors face the possibility of illness- or treatment-related complications; employer discrimination or harassment; and other serious concerns. Work and Cancer Survivors reviews many of the issues relevant to cancer survivors in the workplace from the survivors’, employers’, and global perspectives. This interdisciplinary volume brings together experts in fields as varied as epidemiology, economics, rehabilitation, psychology, ergonomics, law and public policy to create a unique, up-to-date reference of what is currently known and what needs to be considered in the future. With this knowledge, challenges faced by this growing population can be better addressed by health care providers, employers, survivors and their families.; http://www.springer.com/medicine/book/978-0-387-72040-1?detailsPage=toc

ISBN: 9780387720401 (alk. paper); 0387720405 (alk. paper); 9780387720418 (e-ISBN)

Language: English

Material Type: Book; Ebook

Audience: Professional

Location: Vancouver Library; Internet

Call Number: QZ200 W926 2009

Website Notes: This title is licensed for one user at a time on BC Cancer-network computers. If you are denied access while on a network computer, try again later.

Read Online

https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=437970

Copies

c.1 BC Cancer Agency VAN Library

Available

Made to stick : why some ideas survive and others die

https://bccalibrary.andornot.com/en/permalink/catalog16090

Heath, Chip, Chip, Dan. New York, NY: Random House , 2007.

Audience: Professional

Call Number: HM1033 H437 2007

Availability: 1 copy, 1 available

Author: Heath, Chip; Chip, Dan

Place of Publication: New York, NY

Publisher: Random House

Publication Date: 2007

Physical Description: 291 p. ; 22 cm.

Subjects: Psychology, Social; Social Change; Persuasive Communication; Creativeness; Behavior and Behavior Mechanisms; Organizational Innovation; Motivation; Diffusion of Innovation

ISBN: 9781400064281; 1400064287

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: HM1033 H437 2007

Copies

c.1 BC Cancer Agency VAN Library

Available

Making health communication programs work : a planner's guide

https://bccalibrary.andornot.com/en/permalink/catalog16269

U.S. National Cancer Institute. [Bethesda, MD]: National Cancer Institute , 2002?. rev. ed.

Audience: Professional

2 read online

Alternate Title: Pink Book

Corporate Author: U.S. National Cancer Institute

Edition: rev. ed.

Place of Publication: [Bethesda, MD]

Publisher: National Cancer Institute

Publication Date: 2002?

Subjects: Health Education - methods; Health Education - organization & administration; Health Promotion - methods; Health Promotion - organization & administration; Writing; Patient Education as Topic - standards; Program Development; Program Evaluation; Persuasive Communication; Communications Media; Public Relations

Language: English

Material Type: Book; Online

Audience: Professional

Location: Internet

Website Notes: Available at https://www.cancer.gov/resources-for/hp#education.

Read Online

http://www.cancer.gov/pinkbook

http://www.cancer.gov/publications/health-communication/pink-book.pdf

Hold me tight : seven conversations for a lifetime of love

https://bccalibrary.andornot.com/en/permalink/catalog120507

Johnson, Sue. New York, NY: Little Brown and Company , 2008.

Audience: Patient or Public; Recommended

Call Number: WM430.5.M3 J66 2008

Availability: 8 copies, 8 available

Author: Johnson, Sue

Place of Publication: New York, NY

Publisher: Little Brown and Company

Publication Date: 2008

Physical Description: xii, 300 p. ; 25 cm.

Subjects: Couples therapy; Marital Therapy; Interpersonal Relations; Emotion-Focused Therapy; Counseling; Communication; Love; Popular Work

Notes: Surrey CIC keep 2022 (F0002461); Surrey CIC keep 2022 PFC (F0002463, F0002462)

ISBN: 9780316113007

Language: English

Material Type: Book

Audience: Patient or Public; Recommended

Location: Vancouver Library; Abbotsford Cancer Info Ctr; Prince George Cancer Info Ctr; Surrey Cancer Info Ctr; Victoria Cancer Info Ctr

Call Number: WM430.5.M3 J66 2008

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr			Available
c.3 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC			Available
c.2 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC			Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr			Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Missing			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency PG Cancer Info Ctr Missing			Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Missing			Available

Nonviolent communication : a language of life

https://bccalibrary.andornot.com/en/permalink/catalog120504

Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2015. 3rd ed.

Audience: Patient or Public; Recommended

Call Number: WM172 R813 2015

Availability: 5 copies, 5 available

Author: Rosenberg, Marshall B

Edition: 3rd ed.

Place of Publication: Encinitas, CA.

Publisher: Puddle Dancer Press

Publication Date: 2015

Physical Description: xix, 244 p. ; 23 cm.

Subjects: Communication; Interpersonal Relations; Empathy; Conflict (Psychology); Negotiating; Verbal Behavior; Popular Work

Notes: Surrey CIC keep 2022 (F0002447); Surrey CIC keep 2022 PFC (F0002451)

ISBN: 9781892005281

Language: English

Material Type: Book

Audience: Patient or Public; Recommended

Location: Abbotsford Cancer Info Ctr; Victoria Cancer Info Ctr; Surrey Cancer Info Ctr; Vancouver Library

Call Number: WM172 R813 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr			Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr			Available
c.4 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Cancer Info Ctr			Available

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Crucial conversations : tools for talking when stakes are high

Copies

Crucial conversations : tools for talking when stakes are high

Copies

Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

Copies

PowerPhrases! : the perfect words to say it right and get the results you want

Copies

Lifescripts : what to say to get what you want in life's toughest situations

Copies

Learning to laugh at work : the power of humor in the workplace

Copies

What to do when nurses hurt nurses : understanding and resolving relational aggression and bullying in nursing

Read Online

How minds change : the surprising science of belief, opinion, and persuasion

Copies

Handbook of return to work : from research to practice

Handling problem volunteers

Copies

Speaking up without freaking out : 50 techniques for confident and compelling presenting

Copies

Talking about death won't kill you : the essential guide to end-of-life conversations.

Copies

We can work it out : resolving conflicts peacefully and powerfully

Copies

Harvard Business Review on communicating effectively

Copies

Heart of social change : how to make a difference in your world

Copies

Work and cancer survivors

Read Online

Copies

Made to stick : why some ideas survive and others die

Copies

Making health communication programs work : a planner's guide

Read Online

Hold me tight : seven conversations for a lifetime of love

Copies

Nonviolent communication : a language of life

Copies